Are you in need of a real bargain for your next website? I have a great deal for you today, and it starts at just $175,000 and $25,000 per month maintenance cost. But wait! There’s more!
It sounds like a great bargain, right? Well, maybe and maybe not.
I wish I had recorded the conversation I had with a woman desperately in need of an answer about website pricing. She just wanted to hear the answer that agreed with her. She did not have any desire at all to hear the right answer. I do have the urgent voicemail message she left for me, and I will include it in the podcast.
Listen Here:
After hearing the voicemail message, I promptly returned her call and she was even more frazzled in real-time. The purpose for her call was that she was frantically seeking some way to sway her business partners from an offer made by a website development company for what she believed was astronomically high. The part she could not answer was why it was too high, or how much too high it was. All she knew was that it was too high, and she wanted ammunition to fire back at the developer and her business partners.
I agreed with her that the $175,000 plus $25,000 was extremely high for a “basic website” or “simple website”. It is funny, but from a customer’s standpoint, they usually are just “very simple”. That is, unless you take them to the mat and have them show you just how damn simple it is by telling them to do it themselves.
I did my best to calmly and logically address the woman’s concerns and told her that this amount of money should indeed buy a substantially complex website with a lot of functionality, or otherwise be justified with some really fantastic marketing services. I expressed that there was very possibly a lot of fat to trim from the price, and that I would be delighted to review her requirements and provide a competitive bid for the project. To my amazement, she really had no clue about the site’s details. She did not have a project scope laid out with details of her needs. All she knew is that she was getting the shaft from some development firm, and she needed proof that the quote was many times too high. For all I knew, the pricing she had received was the bargain of the century. She wanted to hear nothing of the truth, and instead, she hung up the phone when I told her I needed more information to determine whether it was a good deal or a bad deal.
The point is that if you are shopping for technology or marketing services, the cost is really never too high or too low without the missing variable of what you are getting for the money. There was really no way I could tell her if the quotation she had received was ten times too high or one tenth of the cost it should be. Did it require two developers or two hundred? Did it involve tens of hours or thousands of hours? Did it include software licensing and a cluster of dedicated servers, or a shared hosting account?
The trouble I see with this is that it has become far too common that people who are non-technical and have little or no understanding of an industry to seek something based on cost and not on value. These are the people who get screwed to the wall with bad results and then blame an industry instead of pointing the finger back where it really belongs, which is at themselves for making fast assumptions based on cost of things they know.
Now, if you really want to know how much a website should cost, or how to determine website development or SEO rates, I invite you to read the articles as follows:
Of course, I could write all day about different pricing models and how to determine the cost of a website project, but in short, I will just say that if the price is all you look at, you are a sucker!
I would also like to add that if you are in such a rush to get your website launched that you do not have time to hear the professional’s answers to your questions, you may be a jackass, too!
Suckers Are Easy to Find OnlineI was on the phone with a new prospective client just yesterday and he brought up the use of meta tags. I immediately felt like a time machine had just sucked me back to the 1990s when search engines gave attention to the meta keywords tag. The topic of the meta keywords tag comes up once in a while, and each time I think to myself “somebody really suckered you bigtime, buddy.”
I find it really hard to comprehend how some people imagine that something simple like meta tags will make a real difference in their website ranking in search engines. It is as if they think they have really out-smarted all the technicians over at Google, Yahoo, Bing, and etcetera, with this cool trick called a meta keyword tag.
As long as there are people who ask “do meta tags help with SEO” there will be plenty of people to con them out of their money.
Why can’t the meta keywords myth just die? There was a day when a good SEO could outsmart a search engine with tricky little tactics like this, but how can somebody in 2010 really think that there is such a simple way to outrank billions of other pages vying for search engine rankings? Do these people really think they were the first on the scene and they have uncovered the golden key to the Internet? Come on … anybody smart enough to tie their shoe should be able to reason this out with just one little “duh, I guess this kind of makes sense” moment of reality-checking.
I still hear people talk about meta keywords from time to time, and more often than I like. I guess maybe it is just some people’s way of trying to sound like an expert. Maybe they will sound like they did their homework if they can start a discussion of meta tags when they call the SEO. Seriously, is that what people think my job is as a search engine optimizer … to strike up some good keywords and feed them into the back door of Google? That is either totally absurd, or so brilliant that I want to choke myself for being so dumb I didn’t think of this sooner. Perhaps all I really needed to do all this time was add some meta tags to my websites. Gosh, I have wasted so many years of my life creating useful and amazing website content that people link to and share with others. I should be punished for being so slow to catch on to this one simple fix that could have made me the king of Internet search. I guess maybe all of the SEO lessons that I have authored over the past decade and a half are useless.
OK, enough of the sarcasm … I had my fun. The fact is that although you will still see sites using the meta keywords tag, it is as my grandpappy would say: “about as useful as teets on a boar hog.” For those of you big city folks, that means boobs on a boy pig. They don’t feed the piglets, and meta keywords will not feed you, either.
Google’s Matt Cutts on Meta Keywords
There has been so much speculation of the usefulness of meta keywords that if we were sitting in a bar, I would curse like an angry sailor to make my point. My wife says that makes me sound less intelligent, and since we are not having beers together, I will just give you good solid references. Here is what Matt Cutts from Google has to say on the topic of meta keywords. In his words, “we don’t use that information in our ranking, even the least little bit.”
There was a time when the keywords meta tag mattered to search engines. It was designed to help search engines understand the overall emphasis of the page. That was a great idea to make the Internet easier for search engines to index all of the Web’s content. A few search engines even chose to use the information, but that only lasted just a short time before people started trying to attract searches for Brittany Spears and Madonna to their completely unrelated website about treating bedsores. It never really worked all that great, because above all, search engines have always read the visible text of websites, and the links pointing to the website. By the way, invisible text (text that is the same color as the page background) is also a huge mistake that a few idiots still think is a good idea, but that is another blog post.
If you really think that something so easy as a meta keywords tag is going to drive traffic to your website, ask yourself how logical that really sounds. If some slick talking SEO somewhere convinced you that meta keywords will help, take your money to the grocery store now, before that slick talker takes all your money and leaves you hungry.
Which Meta Tags Matter?
There are a couple meta tags that actually matter, so don’t just assume that all meta tags are totally useless. The meta description tag is quite important, and is often used to display a description of the page in search engines (unless there is more relevant on-page content to display). The “robots meta tag” will direct search engines to follow links on the page or not, and whether to index the page or not. This is also why we have a “robots.txt” file. The “Content-Type” meta tag tells computers the character encoding of the page. Yes, there is useful meta data in a web page, just as with any other computer file.
While I wonder why the keywords meta tag myths still circulate, I think it must just be because people want to sound smarter than they really are about the SEO industry. If you can make it sound like some really advanced programming skill is involved, it must be more important. I mean (in a booming voice) “meta keywords tag” sure does sound “techie” and important, right? So why do they even exist if they are not used by search engines? I think it is simply because of habits and lingering myths that most of the meta keywords tags on the Internet still exist. After all, there are still some meta keywords right here on my blog. I guess mostly because I have been too lazy to remove them and they don’t actually hurt anything. However, if you look at the source code on this page, you will not see a keywords meta tag, but I assure you it will still rank really nicely in search engine results.
If you still just must decorate the behind-the-scenes head section of your website, here is a meta tag generator that I wrote sometime back in 2001 or earlier. I do not know an exact date off hand, but I was able to find it in the Internet archive at archive.org from Jan 2002 (hilarious archived version). Maybe you will find it to be a cool tool, but just don’t count on those meta keywords to feed your family.
Local Search Marketing Made EasyI recently visited with a local search engine optimization (SEO) client who did not understand the value of blogging about things outside his local market and having items of global interest on his website. He believed that focusing more on things local to him were of the highest importance. It got me to thinking that a lot of people with a local marketing focus may have similar belief. I want to shed a little light on the subject and explain why globally appealing content can create huge benefits to local search results.
Since I have been in my industry for well over a decade, I sometimes forget to break things down and make them really simple for those who are less familiar with my work. That is what I want to do today. I will try to make this easy to understand.
Local Search Marketing Made Easy
I notice a lot of people trying really hard to accomplish local search marketing goals by focusing on website content about local topics. These things have their place, but a common mistake I find is people attempting to tap into the same local resources that all of their competitors are using. It is a sad shame that many of these people are just wasting a lot of time imitating failure.
If you want to know an easier way to improve local search marketing results, try looking outside of your back yard and appeal to people on a broader basis. With a global audience on your side, beating the local competition is easy.
Website Authority is Authority, Wherever the Location
When you produce information on your website that is relevant to your industry, whether in your local market or globally, it enhances your authority. It can do this in a number of ways. It gives more potential terms that people can search for and find your website, but you just want the local ones … I get that. I understand how you could think that somebody finding your website in an outside market may not seem very useful, but it is! It is extremely useful, and in fact, even more useful than all the locally focused content put together.
You may wonder why this is the case. Simply put, information with broader and less localized appeal will help to enhance and grow the incoming links to your website. This means links that point to your website from other websites. Links create quantifiable authority by showing search engines that other people see you as a quality point of reference. Now you may wonder how the broader appeal will build valuable links to your website. I will explain.
Local Content Means Local Links, But You Need Diversity!
If you spend much of your effort trying to focus only on local matters and excluding the rest of the world, you are making a costly mistake. You may find some people linking to your website, but it will be far less diverse, and far less beneficial than a wider global reach. Sure, a link from your local newspaper or television station is great, and it will certainly give emphasis to your location, but location is not the real battle here. It is easy to show where you are, but you need to be an authority in what you do and not just where you are.
With too much focus on location, you will be less likely to find people linking to your website from all around the world, and geographical diversity of incoming links matters … it matters a lot! The way you get this to happen is by producing things with a widespread appeal that will be picked up by bloggers looking for a resource to cite, users in forums looking for a link to reference a given topic, and other social media users who like your message enough to share it. This will only happen if it has relevance to them. If you focus on local issues that hold little relevance outside your market area, you are neglecting these people who may otherwise share the information with others. They will share it with others by using links to your website.
Do Incoming Links Really Matter?
I think a lot of people will underestimate the importance of the links pointing to their website. The value of these incoming links is not the people who click on them, but rather the search engines that follow those links and add them all up to determine your overall authority within your industry. If you want to know how to do the equivalent of killing a grizzly bear with a looseleaf notebook, you better stick around and read the article titled “SEO Backlinks: Why Most SEO Fail at Link Building“ When you have enough backlinks (links pointing to your website from other websites), you can put just about anything you want on your website and expect it to rank highly in search engines … local or not. For example, if you search Google for “unicorn hunting expedition” you will easily find my blog right on top. Similarly, if you Google “unicorn hunting expedition Topeka” I am still right there where my local market can find me.
Search Engines Know Your Location
Another factor of local search that should never be overlooked is that search engines pay attention to where you are located when you perform a search. When people search for something that has a lot of local results, all other things being equal, the local results will be given preference. Most search engine users do not override the local search settings of Google and other search engines, and many do not even know they exist. This is just another reason that you will do well to focus on useful and creative content that appeals beyond your back door. Again, I will remind you that you need to show authority in what you do, rather than trying to build emphasis of where you are located.
I welcome your comments here on my blog, or you may respond privately if you are feeling shy.
Facebook Profiles Are For PeopleI guess it should not shock me to see the many Facebook profiles with a company logo or even a company name instead of a person. It seems that a lot of people simply do not realize the difference between a Facebook Profile and a Facebook Page. I will break this down really simple for anybody who is confused.
Facebook profiles are for people, and not businesses. Facebook will delete your account for using a profile for a business. They may not catch each one, but I have seen it happen, and there are a lot of people out there who will report businesses using Facebook Profiles for business. It is written clearly in the Facebook rules as follows: “You will not use your personal profile for your own commercial gain”.
Facebook Pages are for business, and include features that are better suited for a company seeking to do business on Facebook. They are easy to create, and may save you from a deleted account. Go and check it out for yourself. Here is the link to create a Facebook Page.
The Receptionist and Facebook Marketing Expert
In this age of social media frenzy, a lot of people are scurrying to find the next silver bullet that will assure them the highest level of exposure at the very lowest cost. Small businesses are trying to turn receptionists into marketers and SEO (search engine optimization) experts. The cost of this can often mean utter failure, embarrassment, and even banning from the world’s favorite social network.
I see a lot of businesses using Facebook Profiles and it stuns me every time that they actually think it is fine to do so and that it is normal for potential customers to have to send a “Friend Request” in order to communicate with them on Facebook. Really, doesn’t that seem like an obstacle? Wouldn’t it make more sense that people can freely choose to communicate and see what a business has to say?
Facebook Pages and Other Facebook Business Tools
Facebook provides a lot of useful tools for those people who choose to use the Facebook service and Facebook Pages properly. There are many possibilities to integrate Facebook Pages and other Facebook business tools with your business website. For example, below is a Facebook “Like Box” including a stream of recent activity on my newest Facebook page. It allows people to “Like” my new Facebook Page from right here on my blog, without even having to leave and go to Facebook.
Just one more thing! Did you “Like” my newest Facebook Page yet? I plan to share some things and have some discussions there which will not be here on my blog. Go ahead … I made it easy for you! See below!
Excerpts or Full Articles: A Grizzly QuestionBlogging and SEO (being found in search engines) go hand in hand. If you have read more than a couple of my articles, you know that I am a strong proponent of blogging. Blogging is a huge asset to anybody wanting to be more visible to the public, and so it should not be taken lightly. If you do not have a blog, be sure to read “10 Really Good Reasons to Blog“.
Blogging comes with a lot of choices, and those choices include whether to truncate your blog posts and show excerpts on the home page, or to include full articles. Let us consider these options.
Truncated Blog Excerpts vs. Full Articles
As you may notice, I have opted to truncate the blog articles on my home page. Until this weekend, my blog has always included full length articles on my home page, archives, tags, and categories, but I decided to try something different. I will tell you a couple of pros and cons to the decision. I will talk a bit geek for some people here, but I will circle back around to something human that everybody can clearly grasp.
How Do You Like Your Blog? (My Blog Too!)
When I looked at the option of using blog excerpts on the home page, I thought of readers first. Perhaps you have had to make this judgment call as well. Sure, I see what other bloggers do, but I seldom do things just because somebody else does it. Well, except for smoking … the cool kids smoked so I fell into that trap. When it comes to writing a blog, I like to believe I can do something original. Please tell me you didn’t already read this somewhere else. There simply is not a solid rule for this, because bloggers have different styles … millions of different styles.
I tried to be deliberate in my decision making. I tried to think of everything, and I crossed my fingers hoping it will not explode in my face on Monday when you see this, or in the future, after my decision kicks in with more readers. I considered website performance issues such as page load times, average article length, length to truncate the excerpts, search engine indexing, and others. I will be happy to share my thoughts on these matters and l how I addressed them if you ask me.
From a reader standpoint, I know that you do not want to wait around for a page to load. Nobody wants to wait … even for me. Crazy thinking, I know. I considered how it may affect existing search engine rankings, because my home page ranks very well for anything I write. I considered a long list of other technology issues, but I mostly considered you, the reader.
How do you want my blog to work? After all, I am writing this for you as much as for me. I do not just write this to be stagnant and without public attention. Without readers and potential clients who actually take action on my blog, I will have a pretty hard time explaining to my wife why our kids are eating so much cake instead of other kid food (my wife is a totally amazing cake decorator, by the way). Cake does not make a great diet in the long run … believe me, I tried. I like eating grilled animals, and she does not make that kind of cakes. I have to buy my animals the hard way, so I need to find readers with action running through their veins and ready to push the marketing go button. That means I have to reach about 30 squillion of you before one reader takes their business to the next level with my services. I cannot do that alone, and I cannot do it with a mediocre blog … and neither can you. So I had to take this pretty seriously.
Blog Excerpt Pros and Cons
Something I knew going into this is that by truncating my blog posts and using short excerpts on the home page instead of full articles, I would be increasing the number of blog posts showing right upfront. This means people can scan through things easier to find what they want to read, and then click on it if it looks interesting to them. A couple of thoughts on this were that it should look interesting, and even quicker than before. I would have to try and set the hook with new readers sooner than ever with just a short excerpt. People don’t like to click around to find what they want to read … they want it right now. The three click rule is written in the laws of Internet statistics (I should add that to my 11 Important Internet Marketing Laws article). We “Web Geeks” know the rule of three clicks, and we know that readers will go *poof* like Cinderella’s carriage at midnight if we ask for a fourth click. I also had to consider that a massive number of people enter through pages other than my home page. I had to know where they enter, and why. I had to analyze their usage and consider the user bounce rate of the home page in relation to other pages, and a whole lot of other great geek almighty blogging factors. I really needed to feel secure about this decision, but I do not want to feel too secure, because it is not my decision as much as it is your decision. If you do not like it, I need to have a quick fist-full of clicks to bring it back to blogging as usual. Even if you do not tell me with comments (which I hope you will), you will still tell me by your usage patterns. Make no mistake … the masses will win this decision, and mine is only one little vote in that decision.
Using excerpts also means more database work to load all the articles, tags, categories, and images. Since I generally try to include just one or two images per post. Using full articles, including one image per post was fine, and I could still load full articles pretty quickly. Increasing the number of posts on my home page means increasing the number of images on the home page, because I wanted each article to be represented with a thumbnail and I would be adding more articles. More images normally means slower pages. At the same time, I had to weigh in the consideration that most of my blog posts are very long. Yes, I have no idea when to shut up most of the time. So maybe I could balance that out, since the text of a typical Murnahan blog post is about long enough to make up for a huge image download.
Another consideration in favor of truncated excerpts in place of full blog articles is reducing possibilities of duplicate content. It is a big problem for a lot of blogs, because the same full article content is on the home page, each individual article, archive pages, tag pages, category pages, and etcetera. I have always done things to help reduce duplicate content issues (search engines don’t like duplicate content) like using a meta “noindex, follow” tag in my archives, blog tags, and category pages. That helps, but I also really wanted to focus on individual articles, so along with implementing excerpts, I reworked my XML sitemap to boost the indexing priority of individual posts and reduce the priority of categories, tags, and archives, which already had “noindex,follow” meta tags in the headers.
Blog Usability Comes First
What I know above all else is that you, the reader is what matters more than anything. I know that if I write information that people can use … the things that they really like, and that other people cannot or did not produce as well as I did … that is what matters. How much does it matter to me, and to blogging in general? It is what makes the big difference in why most SEO fail at link building. Great … no, fantastic website content is what matters more than even the blog structure. If you have great usable content on your side, you can kill grizzly bears with a toothpick and a rubber band.
Grizzly Bear SEO and Pink Ponies for Sale
Just as I was writing this, I was alerted to a very fresh article about grizzly bear SEO writing. The article linked back to a piece that I wrote titled “SEO Directory Submissions and Pink Ponies for Sale“. What?! Yes, this is what makes my SEO world spin, and I do know when people link to my work. It is usefulness and marketing talent that matters more than website structure, alone. Blog structure matters a whole lot for SEO, so do not get me wrong, but the bottom line is usefulness. That means useful in every way, and sometimes that means testing and pushing the envelope.
If you get all the pieces just right, and you give people something useful and interesting, the rest of the SEO factors fall into place divinely. To see what I mean, just brave the wild Internet enough to go and see the grizzly bear article I mentioned, along with my response to the grizzly bear poo and pink ponies offered out there in the SEO marketplace.
Now I ask for your input. What do you think? Do you like the new truncated blog excerpts or full blog articles? Answer me with your comments, or answer me with your actions. Either way, I am paying close attention and I do care. After all, my kids can only eat so much cake!
