Sell More Paper Clips!
Think about paper clips for a moment. They are about the most basic thing you will find in your desk drawer. When you consider your marketing, try to imagine selling paper clips. You probably do not think much about what brand you are buying when you need to replenish your paper clip supply. This is likely true of your product or service, too. Unless people have a good reason to remember you, it will be a lot harder to grow your paper clip market share and to become more prosperous.
If you challenged multiple companies with a truckload of paper clips to sell, somebody would sell out sooner than the rest. One would almost surely hit their stride and empty that truckload of paper clips before the others, and there must be a reason.
A basic essential of marketing is to get people to talk about you in a positive way. When other people talk about your brand, it is far more valuable than when you talk about your brand. This is proven every day, and in many markets. Just think about the ones you remember and why you remember them.
In order to emphasize the point, I have created this short video to show you how to sell more paper clips. I hope that you will enjoy it.
Addendum: After comments from Jim Rudnick at Canuck SEO (JVRudnick) both below and on social networks, I picked up the phone to call and thank him. We chatted and he told me of a remarkable story about a man who traded a paper clip for a house. If you doubt the value of good marketing and how to build value in something as simple as a paper clip, you should see the story of Tyler Wright.Thanks for sharing, Jim!
It's Raining Links!
As a kid, I recall many times when good thinking would elude me. Those were the times when my father would say, “Do I have to draw you a picture?” Dad got pretty good at drawing when I was a kid. Now that I am a dad, I often find myself drawing pictures, too. These days, we call this kind of picture an “infographic” (informational graphic). I drew one for you, plus an alternate just in case.
Why the Infographic?
There is a constant challenge for marketers to explain the process of social media marketing and search engine optimization. The many various Internet marketing methods and tools which we use cannot be summed up in just one infographic. However, I believe that the infographic below provides an explanation of the job sufficient for most clients, while not overwhelming them with information.
Alternate Infographic
Of course, as every marketer knows, there are all levels of cognizant thinking and some people have a harder time using their heads than others. If the infographic above does not make the point clear enough, I offer “Murnahan’s Alternate Infographic”. It is a simple red dot. Print it out and paste it on the wall. Then swing your head at it until it hurts really bad.
DISCLAIMER: Just in case you really do not have a sense of humor, please be aware that I will not be accepting any liability for the use of “Murnahan’s Alternate Infographic”. Any use of the red dot will be solely at your own risk. “Murnahan’s Alternate Infographic” may cause severe bleeding, headache, runny eyes, and an overwhelming need to scream obscenities. Results may vary. Consult your physician if you have any doubts or concerns about using this alternate infographic.
Own Your Recession
I talk to a lot of people. I have some amazing friends, with amazing perspective. The wise ones are not afraid to talk about recession, and brainstorm ways to improve their respective place in this recession.
You are a bit scared, right? I hope so, because you should be. If you have just consumed a small fraction of reality over the past couple years, you have certainly noticed something different about people’s spending habits. Lines at restaurants are shorter, and lines at homeless shelters are longer. Let’s not sugar-coat it. Shit hit the fan and business is harder to come by these days.
One of my long time close friends is a well-informed Magna Cum Laude Princeton University graduate of economics with his MBA and a bunch of letters at the end of his name. He is a top-level economist and one that many other number-crunchers rely on to evaluate major business decisions. He is about as scared as it comes. Me, I lost squillions since recession started in 2007, and I got sick of being scared. Instead, I made a plan, and I continually work with my plan.
Improve the Future You’ve Got
This is not an uplifting “rah rah, go get ’em” sermon I am here to give you, but rather the cold hard truth of where things stand, and ideas to improve the future you’ve got. Ahh, but there is the key! If you note that I said “the future you’ve got” I mean that the future is something you already have. It is not some unrealistic thing that lives in some other dimension and never comes to pass. Time keeps marching on, and every day marks another day into your future. You do have a future, and if you are too freaked out about today, the future gets pretty blurry. In any case, your future will get here, and you are the one who makes all the tough decisions on how it will look.
I understand that it gets harder to envision your future when you are still fighting today. I have seen the future become blurred, too, but I have made a plan. I made a flexible plan, and one that can be amended as needed. I keep my eyes moving, and I always look in all directions. It is tricky and requires constant attention, but without a plan, results would be pretty bleak. Don’t you think?
If you feel like you are alone in the recession, stop feeling that way. Not just because I said “stop feeling that way”, but because you know it is true. You see it all around you. There are two divergent ideologies on the topic. One says the sky is falling and we are all doomed, and the other talks in ambiguous Wall Street phrases about improved economic indicators and tries to influence a stronger market by helping people feel safer to spend money. Reality is somewhere in the middle, and your economic reality will come from the actions you take.
Owning Your Recession
Let’s face it, you own your recession, and the sooner you realize it, the better. Sure, it has affected most of the people you know, but there are still people thriving in a bad economy, and I will give you some reasons why. It starts with making good decisions, having confidence in your decisions, and taking action on your decisions. That is a lot of decision making, and many people are more comfortable making the decision to “wait and see what happens” and to follow the same course. Getting ahead means getting uncomfortable, and if you are in business, you must understand that fear affects success in more than logic.
I can own up to my recession, although it is not all my doing. I still know that my decisions have everything to do with where I am and where I go from here. I will give you an example. In 2007 and 2008 I watched some huge suppliers to my company kill thousands of jobs and shut down some of their operations. One of my suppliers of network services laid off 5,000 people in a single day. I knew my industry very well, and I knew in advance that I should have sold off or severely downsized one division of my company. Instead, I wanted to be a hero to my clients, so I took a “wait and see” approach. It was not long before the “wait and see” kicked me squarely in the ass.
You will not catch me seeking sympathy, but I saw my corporation’s annual accounts receivable drop by over half a million dollars in a single month during 2008. As the CEO, I knew that it would eventually hit my personal economy pretty hard, so I made sacrifices. I cleared out $250,000 worth of cars from my garage, I suspended a six figure per year auto racing budget, I downsized my home by over 3,000 fewer square feet, and I worked harder and for less money than I had in many years. It made sense to cut certain things that I did not require, and it made sense to kick myself back into gear. I made many sacrifices!
A Couple of My Worthy Sacrifices
Making the Right Sacrifices
I write a lot to help people regain vision for their business and personal lives. In fact, I wrote three books last year and a whole lot of blogs. You surely cannot knock me for dedication. So much of what I write is aimed at helping others to grow their market and regain the market they once enjoyed. I know I make some people very uncomfortable, and I am pleased for that. If you are comfortable with how things are, you have less reason to do something brilliant. On the other hand, if you get sick of being scared, like I did, maybe you will come to make the right choices to build upon your own economy.
Maybe you never read any of my biographies or ever heard of me before, but from the time I dropped out of school at age 15, I have built multiple very successful companies. Something I have learned well is the value of sacrificing unnecessary comforts today in return for a better tomorrow. Sure, you can say that tomorrow never comes and that you should seize the day, but isn’t that the same thing your credit card issuers count on? If you work harder, try harder, create a solid strategy, and do more for your future, you are the one who collects the interest.
The Wrong Sacrifice
I could bang my drum and toot my horn all day and night, and you can still call it all “bullshit”. I can give you good ideas and direction, but you can still call me crazy. A lot of good thinking has been called crazy. Christopher Columbus was “crazy” for saying the world is round, and Albert Einstein said “Great spirits have always encountered violent opposition from mediocre minds.”
Crazy is relative to your own sense of reality. I was crazy to leave school at 15, but less crazy as I earned millions by 25. Something which cannot be denied and is based on solid math is that effective marketing will grow a business. Effective marketing can get you the job you want. Effective marketing and reaching the right people with the right message is what creates opportunities, from meeting the right spouse to becoming the head of a political party. So how can you possibly abuse and neglect your marketing when it is the one quantifiable thing which can lead you to your goals?
My Murnahanism for Today:“If you want something, it mostly requires asking the right people. You should place quality first, and quantity second, but success usually requires both. If you keep asking the wrong people, refine your efforts. When that fails, you probably need to ask more people.”
If you want more, market more, and market better. Of all the sacrifices I ever made in business, marketing has never been in the list. It has always been the one thing that mattered most. Recession is actually the best time to market your goods, because your competition is running scared, too.
I wrote of sacrifices I made to create millions of dollars in business from my 6th grade education (I left at 15, but I failed a few times first) in my book “Living in the Storm“. This is not my evil plot to shake you down for the huge $2 royalty I make per book, but if you have a hard time understanding the sacrifices it takes to grow a business, you should consider reading it.
Accepting your own recession and doing more to improve it does not mean everything will be amazing again. However, if you are not doing more to market yourself or your business, you are accepting what you have and that will become less as others keep moving forward.
SEO Lies Exposed
I was taught that it is not nice to call somebody a liar, but if you hear these things from a search engine optimizer, there is a good chance they are lying to you. They are either lying about the facts, or lying that they know the job of SEO. In either case, it is unreliable information that can cost companies a lot of money and can have some disastrous results.
Let’s have some fun and review these common lies told by SEO. If you have stories to tell, please add your experience in the comments of this blog post.
SEO Lie Number One: Meta Tags
One of the most common lies I have ever heard is when the SEO says, “You just need some keyword meta tags to improve your ranking.” The truth is that meta descriptions are important, but the keywords tag is mostly meaningless. Meta tags are a minor part of SEO and if somebody tells you that adding meta tags is your answer, they are lying to you. Here is some more information on the topic: “SEO Meta Tags: Oh, You Must Be Another SEO Expert!”
SEO Lie Number Two: Search Engine Submissions
Here is one of my favorite SEO lies. The SEO says something like “We will submit your website to 40,000 search engines and directories.” This is not only an ineffective thing to do, it can also be very damaging when your website links are in a bunch of penalized websites called “link farms”. The same thing goes for other methods of reciprocal link exchange.
If you just must submit your website somewhere to make you feel productive, submit it to DMOZ. Otherwise, leave it to the search engines. They will find you if you have something that other people believe is worth linking to.
SEO Lie Number Three: Guaranteed Search Engine Ranking
Here is a lie I see a lot, and I often wonder how many people actually fall for it. The SEO lie sounds like this: “We guarantee number one results in Google.” The big problems here are often twofold. First, the “top ranking” they offer is for weak search phrases which do not convert to more business. Secondly, the guarantee is worthless because it came from a liar.
Inexperienced search engine optimizers will often tell this lie: “Sure, we can get you ranked high in search engines for under $300.” This one is absurd, because if it was true, don’t you think every one of your competitors would have done it, too? This is a sign of the SEO who really does not want a long-term relationship with you, but rather prefers to just agree with you and take your $300 instead of telling you the truth.
SEO Lie Number Five: Technology vs. Marketing
One of the worst lies is when the SEO will lead you to believe that SEO is mostly about a bunch of high-tech stuff that you would not understand. Yes, there are a lot of technical and mathematical aspects to SEO, but that is far from the whole truth. The truth is that if you give people what they are looking for, you will be found. Delivering something awesome is what really matters. You must stop trying to sell jumbo jets to jelly bean customers. Good SEO requires good marketing, and not just good technology. If they told you otherwise, I strongly suggest reading “Search Engine Optimization is Not a Technology Job!”
SEO Lie Number Six: The SEO Doesn’t Rank
Any SEO who does not have a highly ranked website of their very own is almost surely lying. There is no good excuse that a qualified SEO can provide that their own website is not ranked highly and receives a substantial amount of traffic. I have heard them try to lie their way around this and say, “Oh, but we have a whole bunch of websites, and our traffic does not all just come from one or two websites.” My question is this: With all of those websites, why are none of them ranking in search engines? The answer is that they actually do not know how to do the job without being penalized in search engines. Count on it!
There are some reliable ways to know the difference between a good SEO and a bad SEO. Their website is a big indicator. I suggest reading this article: “Good SEO vs. Bad SEO: How to Tell the Difference”
SEO Lie Number Seven: Cold Calling / Emailing SEO
If the SEO is cold calling you on the phone or emailing you offers to provide you with top listings, look out for the worst. Doesn’t it make sense that if the SEO was good at what they do, they would catch your eye in the same way they propose to help people find you? I do not mean to knock every SEO who ever called a prospect for business, but if they are doing their job well, plenty of people are finding them every day. I wrote more about this in the article titled “Find Good SEO: Why Good SEO Don’t Seek Your Business”
Note: If you want to avoid the lies of an SEO, you should spend some time reading and researching. I’ll give you a good head start on your higher education. If you think I’m lying, just search Google for “SEO lessons” and see where you find the link I just gave you about avoiding lies. 😉
For your enjoyment, I have included a video to better understand the SEO liar.
What do you think? Have you heard any interesting lies from search engine optimizers / Internet marketers?
I share a lot of information about marketing topics and SEO (search engine optimization), but I realize that many people still wonder if SEO is real or just make believe. I have a pretty good idea of why this is the case, and I will share that with you. It is usually due to a history of low return on investment (ROI) for their SEO efforts, or a fear of low ROI for future SEO efforts. This pretty well covers it in basic terms.
Let’s face it, if you knew that you could hand a dollar to the search engine optimizer and they would hand you three dollars back, you would go to great lengths to get your hands on more dollars … to hand over to the SEO. So, what in this world would ever hold you back from that? I will venture an experienced guess. It is mostly a concern of whether you can actually see a return on investment, right? You want to know there is profit in the future, before you spend money on something you may or may not fully understand.
I am going to give you some simple math to help you understand and improve ROI of SEO in your business. I will also provide tools to help you measure your market potential. I hope that you will pay attention and use this to your benefit.
A big step to achieving this good math I speak of is to use mathematical logic in your marketing and stop fussing about low budgets, drained bank accounts, or anything else outside of these more important numbers of how to grow your profit. You see, this math will be lost on deaf ears unless you can overcome your own obstacles surrounding effective marketing. If it is mathematically sound, and a better answer for your business, it is your job to do what it takes to achieve better results.
The first thing to understand will be the potential value of SEO to your business, and then realize that SEO is extremely measurable. Thus it carries a very low risk when it is done well, and done completely.
How Much Potential Business is There For You Online?
If you are not yet aware of your market potential, we must get past this part. Do you have something worth marketing? I wrote an article on this not so long ago titled “Things You Cannot Sell Online“, but the list is pretty small. My wife even sells wedding cakes online … and lots of them! She does not take the orders online, but because of her online presence, she is busy enough to turn away customers every day.
If you are not clear on how much business is available to you, try using a tool like SpyFu, WordTracker, or Google’s keyword tool to find out how many people are searching for what you offer. Once you have some idea of the potential, which is likely more than you would expect, and even more than you will discover in just a few minutes of effort, it is time to turn it into an increase in your business.
Turning Market Potential Into Real SEO Numbers
Using basic figures, let’s consider this: If your average customer is worth an extra $50 to your business and you know that one in every 1,000 exposures to your business will bring you a new customer, you can see how 100,000 exposures to your business will be worth $5,000. This is easy so far, right?
Now, what if you could relatively easily raise some of these numbers? Which will you raise first? Maybe a better marketing message could reduce that one in 1,000 exposures to one in 700 that becomes a customer. That same number of visitors would be worth over $7,100.
What if there was an even easier way to improve your ROI? What if you had better market segmentation and a more targeted audience searching for exactly what you offer? Then, it may mean you earn a customer’s business once in every 500, 250 or even fewer exposures. That could add up pretty big.
Now, let’s consider increasing volume. What if you could realistically multiply your traffic just by moving up one or two positions in search results? Do you think that is impossible, improbable, or just doesn’t happen to people like you? Well, let me comfort you a bit by saying that it is clearly definable in the math, and it is quite achievable, too. Somebody will be there at the top of every search, and it is not just by luck.
It is true that where you are listed in search engine results for any given user’s search will have a huge impact on your reach and your ROI. Just how much does your search engine position relate to exposure to your brand? Allow me to explain it with math.
Using Simple Math to Improve SEO ROI
Let’s consider some very reliable numbers to help you increase your SEO return on investment. These are not sketchy make-believe numbers. These are numbers which are widely accepted and observed across the industry.
First, second, and third positions returned for a search receive over 50 percent of users’ clicks.
First page search positions receive over 90 percent of users’ clicks.
Now think about this: It means that if you are in the top three search results, you can expect that over half of the people visiting a website when performing the particular search will land on your website. On the other hand, if you are on the second page, you can expect a website visit from only a minuscule number of people searching for the given term. The way the math works out, if you are number seven and there are 10,000 monthly clicks to websites from searches for a given phrase, you can expect 2-3 percent of the search users to visit your website on average. That means 200-300 visitors for that search phrase each month, whereas the top of the list can expect over 5,000 by being just six spots above you. Now try plugging that math into the examples I gave earlier about value per customer, reaching a better audience, and the potential profit.
It really is true that you can have many times the number of people looking at your website and checking out your offerings, simply by moving your search engine rank upward. Sometimes, it is just a small move that keeps you away from success, but do you know which terms you are almost successful with? I hope this is some pretty serious thought for you, because you may actually be on the edge of success, but you do not know it or know what to do with it.
If you are concerned about the ROI of search engine optimization, the first place to look should be whether you are almost there already, but only doing it part-way and ending up somewhere down the list. If you budget and plan for top 20 ranking instead of top three ranking, you will often waste money and risk wanting to slash your wrists sometime down the road. On the other hand, if you plan and budget for top three ranking, you will shoot coffee from your nose while laughing on the morning you walk into your office and see all the new business coming in.
Reducing the Competition Can Raise Your ROI
Another place to look for better SEO ROI is in the pieces your competition left behind. If you are only focused on highly competitive keyword phrases but only making it to the second or third page of search engine results, you are likely thumbing your nose at a lot of money. Two reliable solutions are to do more of what it takes to reach the top, and also refocus some of your effort toward lateral keywords which are more achievable and can be snatched up by the thousands. Yes, by the thousands!
For example, searches for terms like “lateral keywords“, “SEO meta tags“, or “how to sell SEO” (which, by the way, has a lot to do with being able to do it well) will show my articles in the top of search engine results. Although these items receive a lower volume of searches than other keyword phrases, they are valuable because there are thousands of phrases like these where users find my websites … and your websites, if you choose to embrace your lateral keywords.
Less competitive lateral search terms are often very specific to the users’ search, which means they are more precisely getting what they want. It is a winning solution which can often dramatically increase the ROI of SEO. Oh, and I want to repeat that there are thousands of these potential search terms just ready for you to sweep in and rank at the top.
ROI Requires Investment
Yes, return on investment requires investment. Are you surprised?
I see it every day how a potential client will flinch at the cost of good SEO. In fact, depending on how serious they are about increasing their business, I am lucky that some of them don’t stroke out and lie dead before me. I would really hate to administer CPR to somebody before the check is written, but I have come close a few times. So to minimize the risk, I try to have some good numbers to explain the process and benefits of SEO done well.
If you do not have an investment, you surely cannot expect a return on investment (ROI). This is pretty simple to understand. I realize how scary an investment can be. It is especially scary when it is something that you do not fully understand. I hope this has given you some thought on how you approach your search engine optimization efforts and how to increase the ROI with some very basic math.
Now after all this math, can you believe there are actually trained and experienced SEO for hire who can do all this for you and minimize your loss of ROI? It is a crazy thought for some, but you want to increase your SEO ROI, and I am sure you will try to use this information wisely.
Here are two more articles you may appreciate that discuss marketing cost:
