Internet marketing Archives - Page 11 of 18 by Mark Murnahan

Google Website Marketing: How to Improve Website Traffic

Have you ever taken a moment to consider what people are really looking for when they come to your website? Of course you have, right? Maybe you have tried some keyword research tools and done your best to discover as many lateral keywords as you can possibly optimize. What may be surprising is how many customers you are missing, and the relatively simple reasons why. I want to give you some Google website marketing ideas for how to improve your website traffic, and optimize the traffic you already have.

Let’s take a look at two types of website traffic that come from a Google search. I will call them “first-search” and “second-search” website traffic. Both are important, but most companies are too focused on one to even recognize the other. Their loss may be your gain!

Website Visitors Google What They Want!

I see a lot of companies scramble to be found in a Google search for what they sell, without enough consideration for the real reasons people are searching. I wish I had a dollar for every time somebody told me “we are in Google” and they think that is what matters. They may even be well ranked in Google for their product or service, and still be missing a huge number of potential sales. This often happens because much of their website traffic is from second-search users (I will explain in a moment) and competitors searching to check out the competition. I don’t know about you, but in a lot of industries, the competition is not the best target customer. Now, that is not true for every industry, because other SEO and Internet marketers are good clients for me (SEOs see “How To Market SEO and Vertical Internet Marketing“). I actually want to be a great resource to my “competition”, but for most people wanting to improve website traffic, the competition is not their best target.

Improve Website Traffic Through First Search Not Second Search

What is this “first search” and “second search” thing that I am writing about? An important Internet marketing factor that a lot of people do not measure or understand is that many people who search for something perform multiple types of searches. I will just give two main categories to explain this. I will call them “first-search” and “second-search”.

First-Search Website Traffic: First-search traffic comes when people search for what they want. If their toe hurts, they may search for “big blister on toe” as a first search. It helps them get direction. They want to know what to do with that big blister, and maybe what caused it. They are researching. They are not quite sure yet just what they want or need, but they are trying to find their way. Once they know their way and learn the industry-popular terminology and can refine a search, then they will use a second-search approach to filter through the available solutions.

Second-Search Website Traffic: If you are a podiatrist (foot doctor), you may feel that it is just great that they can find you when they search for a podiatrist, but what if you caught them in the first search? Wouldn’t it be more likely that if they found you in the first-search category that they will see you as a greater authority when they discover you again in the second-search? Then, once they figure out they need a podiatrist you will be a more likely choice to help them. Doesn’t this seem like a great idea to be an authority in both searches? Of course that makes sense, but do you think you are accomplishing the task? For most people, the answer is no. This includes your competitors.

Increased website traffic and better Google rankings are not the only things that matter. I could go into the topics of search conversion (getting more people to click on your website once they find you in Google listings) and website conversion (getting more people to take action once they are on your website). Those are both great topics for other articles, but what I want you to think about here is how to improve website traffic by answering people’s problems. In order to solve their problem, you will have to look at the core of your business. What do you do? I don’t mean looking at it as “practicing podiatry” but rather “we help people with sore toes who want something to help toe pain.”

As you notice the heading of this page states, “Google Website Marketing: How to Improve Website Traffic” and that is what I am here to tell you. “Google website marketing” is my example of first-search traffic, and it reaches my equivalent of a person with a sore toe. Once they learn more about my industry-specific terminology, they refine their search to compare solutions. For example, “reasons to blog” or “compare SEO” may be second-search considerations, because now they have a better feel for what they need.

Improve Website Traffic by Knowing Your Return Visitors

There is often a huge disparity between what a company hopes people will search for and what actually creates more business. I find that for many companies, even when they know what people search for, they often only mimic the competition by targeting the second-search users. They know that these second-search users become customers, but often ignore whether they are actually returning visitors who found them previously. Any business should target people who search for their product … the actual things that they sell. It just makes sense. What is too commonly missed is the website visitors who are actually returning first-search users, or otherwise knowing where they have been before they came to you. They may have been highly influenced long before the search term that you recognize as important. Imagine the value in knowing what they looked for the first time and honing in on those search terms. All of this is measurable, but many people just overlook the importance.

If you analyze your web server logs, your Google analytics, or other website analytics tool to find what people search for when they find your website for the first time and match it with the returning traffic, it may surprise you. Sometimes a better target is to reach people searching for the solution to a problem. Then, if you do not make them a customer in the first-search, you can be there for the second-search when they want to compare you to the competition. Analyzing your website traffic logs and giving close attention to returning website visitors can tell you a lot about what drives people to buy from you. If you are not paying attention and taking appropriate actions, you will miss a whole lot of customers.

A Real-Life First-Search and Second-Search Example

Many people find my websites for things like “compare SEO“, “lateral keywords“, “h1 tags“, and “Google SEO Starter Guide“. I rank nicely in searches for the things I do. However, I often find that some of my best clients came from first searches that were less industry-oriented, but then returned to my website as a result of a much more sophisticated search that shows they have done their homework. Reaching these readers in the first-search phase and repeatedly being there through their learning process is invaluable to me. Monitoring for these trends is important.

Maybe you rank nicely for your industry terms, too, but it is sometimes not the things that you do or sell that your best buyers will initially find you for in a Google search. If you improve your first-search exposure, you may find it a lot easier to reach the second-search buyers.

So, what do you think?

Good SEO vs. Bad SEO: How to Tell the Difference

There are good SEO (search engine optimizers) and there are bad SEO, and if you cannot tell the difference, your money and time will be wasted. I am going to give you some third party objective tools to tell the difference between good and bad SEO. These can help you to determine whether yours is working, whether you have hired it out, you are seeking to hire it out, or you are venturing into the ever-popular DIY SEO. The information I will provide in this article also includes some great SEO tools just to satisfy your curiosity. This can help, in case you wondered why there are not more people coming to your website, or to estimate how well your competition is doing. First, I want to be sure that you understand what SEO is and why good SEO is important, so I will start with that.

Why Good SEO is Important

We should first establish that it is important to be listed when somebody searches the Internet looking for what you offer. Searching the Internet is the most common way for people to find a business. If people do not find you, they will find somebody else. Obviously, they will find your competition. Count on it!

I will be really basic for a moment, in case you are totally unfamiliar with SEO. In this article, I will use the term SEO as both the field of search engine optimization (the art and science) as well as search engine optimizer (the person). In basic terms, SEO involves placing your website at the top of a list when somebody performs a search on the Internet. SEO also has a lot to do with making sure that when your link is found in a search, people will click on it, read what you have to say, and take an action such as buy what you have to sell, tell their friends, fill out a form, call you on the phone, and etcetera. These are the things that will produce more business for your company. It really involves a lot of different areas of art and science, so I want to give you some ways to measure both of these things.

Now, let us assume for a moment that good SEO actually exists. It is not a unicorn chase, and it is not some VooDoo witchcraft. Somebody actually is at the top of those searches, they are making sales, and there are reasons for it. So, let’s look at this from a standpoint that there actually is such a thing as good SEO for a moment, please? After all, we can be pretty sure that there is a reason the company at the top of a search for, let’s say, “travel” is not just a brand new company with a $400 budget and 13 incoming links to their site. No, it does not happen that way … ever.

Tools of the SEO Trade

Good SEO is not just made up of a couple of big factors. Yes, there are some big things we look at, but there really are a lot of little things that make up the big picture. Some of the factors are specifics about the website itself, such as the programming code, the servers, XML sitemaps, robots.txt, text content, link structure, keyword usage, and much more. There are a whole lot of pieces to the puzzle of the website itself that add up to make a difference. You have to get those things just right, and have every piece in place to achieve high search engine ranking for competitive search terms. That is to say, the things people actually search for when they need you. Then, there are the things that exist in the world outside of your website. These are things that a lot of website owners often feel are a bit out of their control, or really hard to improve. It is not so hard, but it does take some work. When there is work to be done, there are tools for that work. My father was a craftsman, and he always expressed the importance of using the right tool for the job. If you use the right tools, the job will always go much smoother. My father was really on to something.

Understanding SEO is Not Like Understanding “Rocket Surgery”

SEO does not require a degree in “rocket surgery” (rocket science and brain surgery). A lot of people will try to do some, if not all, of their SEO on their own, and it really can help. I respect anybody who wants to try to build their search engine optimization. Having people understand that SEO is important and that it actually works when done properly is one of the biggest hurdles in my job. In fact, I do everything in my power to be sure my clients and prospective clients understand SEO enough to help themselves. I tell them to read the “Google SEO Starter Guide“. I teach them the good reasons to blog, and I want them to have a better understanding of SEO. Most good SEO will generally try their best to be helpful, because they equate their success with the client’s success. They realize that it is a joint effort. Good SEO know that when they make clients massively successful, they have a lot easier career path. It is why people who Google the term SEO lessons find me at or very near the top. I want people to understand how and why it works. That makes my job much easier.

One of the biggest factors of SEO is backlinks, or links that point to your site from other websites. As you surely understand by now, this is not a silver bullet, but it is a huge factor. So let’s look at link building for a moment, and how to see if you or your SEO are doing a good job.

How to Check for Backlinks (incoming links)

Since a primary factor of good SEO is backlinks, we need to know how to check for them and monitor them. When I say backlinks, I mean links coming to your website from other websites. This is the biggest factor of Google’s PageRank algorithm, and it is what will make the difference between two otherwise equal websites. One with a lot of high-quality incoming links will be ranked, while the other may be totally invisible to search engines, or somewhere between. This is so important that if you could just see me right now, I am jumping up and down and screaming.

Most SEO fail at link building. They get it totally wrong, and their link strategy fails miserably. If you want to know why, I strongly suggest reading this article: “SEO Backlinks: Why Most SEO Fail at Link Building“.

I will give you some tools to check for backlinks. Each of these are useful, but for the most comprehensive look at incoming links, any SEO knows to use Yahoo Site Explorer. By default, it will show you the links for the particular page, so if you enter your website, be sure that you click the “inlinks” button and then select links to the entire site rather than just looking at the home page. After all, people link to the pages they like, and not just link to the homepage and tell people to look for it. Only television stations do that, and perhaps you have heard what kind of trouble they are in these days.

Your search for backlinks should look something like this search that shows tens of thousands of “inlinks” to my blog or like this search excluding internal links.

Another useful tool for determining incoming links and whether they are doing any good is to look at SEOmoz Linkscape. Linkscape will also show your mozRank, which is similar to Google’s PageRank but, in many people’s opinion, more useful.

It seems that most people are confused about backlinks. High-quality backlinks do not just mean any link from any website, and they do not mean just any type of link. The quality of the linking website makes a big difference in the quality of the link. Also, a link coming from a picture is not all that great, but a link from text is fantastic. Wait, but not just any text. A link that points to you with the words “pink ponies for sale” is not so great if you do not have any pink ponies to sell. You want links that are relevant to what you offer, and links that benefit your site. This is where Open Site Explorer can be handy. Open Site Explorer (another SEOmoz tool) will show you which links are valuable to you. It will tell you the actual text within the links pointing to your site (e.g. pink ponies for sale), whether they are “nofollow” links or “dofollow” links (which is another blog post), it will tell you the domains that link to you (e.g. facebook.com), and even how many domains link to them (which is also important). There is a lot more functionality to Open Site Explorer than I will go into here, so be sure to check it out. If it starts to feel like you are just tinkering with useless information, then you are getting the picture about why there are people who actually do this for a living.

Now that you know a little about checking for links, you may also like to know how to discover new ones as they arrive. For this, you can keep checking back, which I suggest anyway, but you can also set up a Google Alert to email you or monitor the RSS feed for new links coming in. That is another blog post, but what we want here are ways to decipher good SEO from bad SEO. So, let’s look at some tools that examine good or bad on-site SEO. This is to say, the things about the website itself that are working correctly, or need some tuning.

SEO Website Readiness Tools

Is the website ready for the incoming links? Let’s find out. I know that I probably spent too much of your time with that drawn out portion about incoming links. Backlinks really are very important … extremely important … but there is more. If you are still with me, I want to share some good SEO tools that will help you to uncover on-site issues that may be stumping your search engine optimization efforts. Running your website through these free SEO tools will help you find things that you can often fix quickly and relatively easily. If you test your website with these tools, and fix it as directed, your SEO will get better. If you are trying to determine a good SEO from a bad SEO, their website should be standing tall in these tests.

Note, that a good SEO also knows which “rules” to break. Nobody will have this all just perfect, because sometimes you just have to break the rules to get the results you want. For example, my site will not validate as XHTML Strict, because I use Disqus commenting system, TweetMeme for people to easily share my articles on Twitter, Apture for cool content display, and I use an anchor target in some of my links so that pages open in a new window. This is OK, because I know which trade-offs are worthwhile. However, the SEO’s own website should provide a good indication of their SEO knowledge. I understand the whole excuse of “the plumber with leaky pipes” (I have been guilty, too), but this is not a good excuse! Any good SEO should be able to show some pretty impressive results with their own website. I find a lot of people trying to sell SEO services who have very few incoming links, and really rotten rankings for their targeted keywords. Try these tests to compare SEO:

HubSpot Website Grader
SEOmoz Toolbox (an assortment of good SEO tools)
W3C Markup Validation Service

Website Traffic Estimates and SEO Website Age

If you are comparing SEO, you should know a couple of key things about them. Does anybody know they exist? You can find a really quick answer to this question by checking their Alexa.com rankings and see their estimated website traffic. This only gives a reasonable estimate based on sample data, but it can definitely tell you a lot about the SEO. If they are unknown there is a reason, and there are no good excuses for it. There is also the often more definitive Quantcast, but a lot of SEO do not wish to share that much data.

I see a lot of SEO with new domain names. This is not always a red flag, but it can be a sign that they are either new, or their previous domain was banned by search engines for abuse. It happens more than you may imagine. This is not the kind of SEO you want to do business with. If they have been banned, you can bet some of their clients have been penalized as well. I said that a new domain is not always a red flag, because there are a few newer SEO who have talent, or may just be beginning their freelance career. However, if their company website is new or unranked, they better have a really good sales pitch. You can look up domain ownership with a WHOIS tool such as YourNew.com WHOIS Lookup or DomainTools.com

Content Creation is Important to Good SEO

Content creation is where many of these SEO factors come into play. A great looking website that is easily indexed by search engines is a good start. Now let us consider content production. If the website does not have good content that includes topics and keywords people search for, it will not matter. You must have something fantastic to offer once the website visitors get there. This is where a lot of the art of SEO comes into play. This is where marketing talent and creative content really make a huge difference between success or failure. How important is creativity in marketing? The easy answer is that it is absolutely critical. Great website content is what creates a desire to buy what you sell, and is also the biggest factor in that important SEO goal I wrote about above. It builds links! If people like what you have to share, and if they find your website content to be useful to them or somebody they know, they will share it. They may tweet it, digg it, stumble it, facebook it, or blog about it, and that creates links.

I explained that incoming links are the most important off-site factor in good SEO. This is an undisputed fact in my industry. Now I want to explain that you do not get those backlinks by taking a pink pony ride with one of the SEO offering to add your website to a squillion search engines and directories. No, that is not how this works. That is how the bad SEO will often try to get your money. You will get the best links with great content, and being useful to others. Even then, good SEO results only happen if you make all the other pieces fit just right.

By the way, good SEO also means they read it all the way to the bottom of the page.

The Lazy Internet Culture: A Culture of Internet Marketing

Do You Understand Global? — Do You Understand Globalization?

The Internet has created a lot of change in culture around the world. It is not true for everybody, but on a large scale, globalization and greater awareness of the world is a reality. People learned more about the other side of this planet in the past decade than in all those thousands of years prior to the Internet. We have embraced other cultures that we were not previously aware of, and we have blended into a larger culture … the Internet culture. The Internet truly has been instrumental in creating the more global society we know today.

I am an American. I live within about an hour drive from the geographical center of the continental United States. I am about as far away from another country as you can be while within the USA boundaries. At the same time, I would estimate that I have more experience in dealings outside of the USA than 99.9 percent of United States citizens. Much of that is due to the Internet, but not entirely. I have traveled extensively, and I have spent time in many other countries. I have done business in countries all around the world, and learned a lot of interesting things about many cultures. I guess you may call me “worldly” based on my experiences, but I have learned more about people and cultures by using the Internet than in my travels. I should perhaps also add that it has provided me with a unique view on Americans and American Work Ethic vs. Globalization.

The Lazy Internet Culture and Internet Marketing

It seems that the Internet has a downside. Actually, the Internet has a few downsides, but I want to address a particular one. I want to address the culture of laziness that the Internet has made widely available. It is a lazy culture of believing that the Internet will fix everything, and that it is a simple place to earn a living. After all, who wouldn’t love to sit back and watch money flow in all night and day for doing nothing, and risking nothing? That is how the Internet is viewed by a frighteningly large number of people.

This really is a problem, and it really does have an affect on your business future! It has an affect on how people view their jobs, and it creates a laziness with a backlash that we cannot even quantify as of yet.

A Story of Our Internet Culture

I received a call a couple days ago that sincerely troubled me. I actually get a lot of calls like this, but I will share this particular one with you. The woman on the other end of the line asked me “how much does a website cost?” I have been answering this question for over a decade, but the absurdity is getting worse. The woman wanted to know what it would cost her to get what she wants. I needed more information, because after all, websites are not created equally … not even close. An ecommerce website with seven digits of monthly traffic will not cost the same as a novice site invisible to Google by the kid who just took his first high school computing class. If you really want to know how much a successful website will cost, without any clue about how it will succeed, my easy answer is “fifty-two squillion dollars and thirty four cents” (plus a fresh pot of coffee and a carton of cigarettes). Read “How Much does a Website Cost?” if you want a more defined look at the variables involved.

I asked her what kind of website she needs, what she will be offering, and what her goals are. She told me that she wanted to sell travel, and she wanted to earn between $1,000-$2,000 per month. Please note that I don’t market for hobbies … I market for businesses. This was clearly not a client that I would accept, but I wanted to help her with some guidance anyway. She seemed really earnest in wanting to do something, but she was extremely confused. So, we talked for a bit. I did not charge her a penny.

I came to discover that she did not yet have a service to offer. She was looking into an opportunity to sell a travel service. The company she had been considering offered a package for $399 with a website and everything she would require to make the money she needed and wanted. She was actually coming to me for comparison shopping. She thought maybe I could offer something for less than $399 that would earn her $1,000-$2000 per month. (Note: I do not deal in hundreds.) She really felt interested in the opportunity the company offered. I did not want to hurt her hopes, but I was just dying to know how she thought she would stand out beyond 672 million other results in a Google search for travel, with a budget under $400. I wanted to know her angle. I also really had to know whether she had heard of Travelocity, Expedia, Orbitz, Priceline, Hotels.com, or the others. I wanted to hear how she planned to get her piece of that market without any sense of a marketing budget, and without any travel industry experience. Don’t judge me just yet. I was nice about each of my questions … I was sincerely nice.

All of the sudden, the topic changed. When I asked about how she would target her audience for selling travel, she was at a loss. I guess she got a bit scared when she realized it would be kind of hard to earn a living selling travel to her friends and family. Then she wanted to know about marketing her line of perfume. No, not just perfume, but wedding perfume. Wow, this was a big shift from travel. She wants to market a very targeted perfume, specifically for a Christian woman on her wedding day. Really, she had a good case for it, too. The story was complete with things a nun had taught her as a young lady. She is ready for targeted marketing. Well, except for the fact that the target is like shooting a pea with a spitball at 100 kilometers.

Please see my point here. I hear a lot of stories about the next fantastic idea every day. Sometimes it is a new idea, and sometimes it is a person who just wants a piece of an existing market. Many times, it is just somebody looking for a way to get out of a job or to increase their lot in life, without any focus whatsoever. In nearly every instance, it is a person or corporation who thinks they have what it takes to be a success. They think this right up to the point of going broke trying to prove it. Sometimes they get lucky and find somebody who will tell them the truth before they waste a bunch of time and money. It is the lucky ones who find somebody to be honest and let them know it will not be as easy as the advertisement they just read about the Internet being their new savior.

I am usually pretty abrupt about things like this by giving an Internet marketing reality check. I felt really kind toward this woman. I guess I just needed to know more about her hopes, and I wanted to try my best to understand the mentality of people and what they respond to. I wanted to have a feel for people again … real people … like the ones struggling with hopes that they secretly believe are foolish but really want to hold onto. I wanted to feel somebody’s hopes, without just immediately crushing them with the truth. I wanted to let her down softly and not just be the everyday brutally honest Murnahan.

Three Lazy Internet Marketing Categories

I want to offer my views of three very sad categories of people I find in my career in Internet marketing. These three lazy categories of people that the Internet culture has created are as follows:

Type One: They heard the Internet is a great place to earn more money. This is a common message delivered by people trying to rip somebody off. It is so common that I would categorize it as the most destructive factor of the Internet. The majority of Internet users falling into this trap do not understand business, marketing, or even conceptualize earning a lot of money. They just know that they hear a whole lot of talk about making a ton of money, and websites … and there was something else. All they really heard was “money” and “website”. The rest was just filed off as something they did not need to know. They deeply believe that there actually is a quick and easy road to riches, and they just have to keep looking under every rock until they find it. There is a big belief that “somebody is getting rich the easy way, and it may as well be me.” What these sad folks will never grasp is that if anybody is getting rich easy, it is the one who sold you that delusion. The truth is that they are usually not worth the paper they are printed on.
Type Two: They already tried to use the Internet for a business, and it failed. This usually happens when somebody fails to implement due diligence. They did everything they heard would work, and they still failed miserably. Their business did not grow, and they lost every penny they spent. This is a sad category to me, because it is the kind I may have actually been able to help if they came to me earlier. There really is a huge marketplace on the Internet. Success is attainable if you have a business with a really good Internet marketing plan. If you are in this category, I wish you the best. If you ever want to try to do it better than before, I will be delighted to visit with you about a solid marketing plan with real numbers.
Type Three: They keep hearing about the Internet and are curious, but they are paralyzed by fears. They do not want to make the wrong decisions, so they make no decisions at all. They do what is comfortable, and they are afraid to push the marketing go button.

How Can I Call Internet Marketing Culture Lazy?

People who have followed my blog or my career for a while realize that I have been very successful in my line of work. Many also realize that I took it on the chin for the small guys about two years ago. I took some big losses in 2009 by standing up for people like this. It caused a loss to my annual income of more than an average twenty Americans earn per year, and postponed a planned 2012 retirement. That happened when huge corporate suppliers and clients alike started laying people off and ceasing services that I sold to my clients. I was a stand-up guy when they needed a stand-up guy. I feel mostly good about my decisions, and never regret holding integrity above profits.

I have always had a bit larger view of the Internet than average, because I provide the services that a lot of Internet service providers sell to their customers. I was not a bastard when I perhaps should have been a bastard the most. When I talked to the woman in the conversation above, I wanted to get back to understanding these people who have hopes without common sense getting in the way. After all, I created a massively successful Internet business back in 2000 with that same positive spirit. Fortunately, I also owned a 13 year old marketing company at the time.

There has been a lot of change in the world since I started my wholesale Internet services company. It was not easy then, and it is even harder to get a good foothold now. The opportunity is greater than ever, but it is incredibly irresponsible to start a new business with no budget, no marketing plan, and nothing but a huge set of blinders on to keep you from seeing anything but a carrot of hope in the distance. Success does not work that way.

What will make you different? I have an idea! Try some marketing talent. If you don’t have marketing talent, you better have money to hire it out.

A Positive Note About Internet Marketing Laziness

I want to leave you with a positive thought about the laziness and easy-money attitudes about Internet marketing. I have been in this industry long enough to see a lot, and I have had a lot of success at it. I have also worked very hard for it. If it helps you to feel any better at all, I will show you three little kids who will never in my lifetime be allowed to think the Internet is an easy place to earn money. These are my children, and I love them too much to destroy them with such nonsense.

You Know it is Bad For Business, So Stop It!

In business, there are a lot of bad habits that can stunt your growth. You do not have to look for a pitfall, because they are looking for you. There are many distractions to get in the way of doing the marketing you should be doing, and doing better. So, what is holding you back? Is fear and insecurity holding your marketing back? Are bad habits holding your marketing back? Are you missing profit by putting off better marketing until tomorrow? Are you guilty of knowing that something is bad for you, or just not good for you, but you keep doing it anyway? If you look carefully, you may just find that you are not so different from everybody else. Most people find it hard to push the marketing go button, but I found some other obstacles you may not have considered.

I recently visited with a treasured friend, Mike Burgess of Spinnaker Web Design, and we discussed people, their habits, their psychology, and how most of them are not well-suited for business. They may be good at what they do, but business decisions, and particularly marketing decisions, are not most peoples’ strong point.

Mike has been my close friend for a long time. We have great conversations, because we each provide our unique view of industry issues. In addition to being a web developer, Mike is also a Kansas State Legislator. The people who do that job on a state level work hard and are not in it for the money. They have to put up with a lot of rhetoric from constituents. This makes Mike a good balance for me as a friend. I take no crap at all, and he takes crap and turns it into a breakfast omelet. I will share a couple of things we discovered.

It is Bad for You, But You Keep Doing It

I told Mike that I was confused about people. I told him that although I am seeking one new marketing client, that I am getting all kinds of crazy callers wanting to grow huge profit for their business, but they have it all wrong. They think they can achieve massive success without any sacrifice. It is as if they hope for the equivalent of buying a McDonald’s restaurant for a single month’s worth of McDonald’s restaurant revenues. I mean, if you want to generate a million dollars of revenue, you don’t do it with a few thousand dollars. Bill Gates, John Davidson Rockefeller, and Warren Buffet cannot do it, so why do other people think they can? I remind them that there is no pink pony ride to success, and that there are certain laws of Internet marketing that can never be broken.

Mike had some interesting observations.

People Do What is Comfortable

Mike pointed out that most people will do what is comfortable, even when they know better. They understand that the extra cheeseburger and fries is not good for their diet, but they keep doing it. He pointed out that although I have heard about the risks of smoking, I still smoke. He pointed out that people have done business the same way for a long time, and breaking those old habits is really hard for them. They cannot see or touch the idea of doing more business online. It is intangible to them, just like lung cancer to a smoker or a cheeseburger is to an obese person with heart disease. They know that what they are doing is bad for them, but they keep doing it because it is comfortable, and because change is not comfortable.

Go and visit a grade school lunchroom sometime and see how many kids are eating their vegetables. I have three kids and I love the school lunchroom. I call it my favorite restaurant. People learn things young. Being around kids reminds me of this, and how important it is to break bad habits as quickly as possible. If you are doing the equivalent of “smoking cigarettes” and “eating cheeseburgers”, it is time to ask yourself why you continue to do what you know is unhealthy for your business. I will tell you the way Bob Newhart said in his popular comedy skit, “stop it!“ Just Stop It!

People Do Not Pay Attention

As I talked with Mike, we reminisced about stupid things we have witnessed on the Internet over the years. I was reminded of a particular sample of my company’s website design and search engine optimization services. The sample website was so appealing that we started having a flood of calls for the product. It was a designer bedding site, and people were calling to purchase designer bedding. We are an Internet services company … we don’t sell designer bedding! The number they were calling was only displayed at the very top of each page, or when a user would try to place an order. It was placed conspicuously in a notice stating clearly that the site was only a sample of our website design, search engine optimization, and ecommerce services, and that we do not sell bedding. It was in bright red and bold letters. We could not have made it any more clear, but people kept calling about that bedding for many years to come.

The point in this is that while marketing a product or service, you have to do the thinking for them. It is funny, but we also get a whole lot of similar calls for Ethicon surgical sutures and car dealerships.

Most People Don’t Know Their Shortcomings

Knowing your shortcomings is a good start to being more productive in business, but it is only a start. I know mine, and I am doing something about it. I will share it with you, but I want you to consider yours at the same time.

I stink at sales. Actually, I take that back. I am amazing at giving factual data of how I will increase a company’s profits, and I am even good at expressing the emotional benefits of what I do. I am so good at it that I should never, ever, in my lifetime, be allowed into a boardroom. I am that guy who will give it to them straight and without any apology. I say it how it is. I do not hold back. If I see incompetence, I am not shy to express it. People do not always like the truth. They like a soft-handed salesy approach that pats them on the bum and makes them feel all cozy and warm, like a baby in mother’s arms. That is not a service I provide. As I have often said, “I am not your mother!” When people don’t “get it” I am not a guy who will keep working on a sale. It is because I am pretty (ok, obsessively) selective about the clients I will work with. I mean, they are getting the big dollars out of the deal, so when they don’t “get it” I know that we are not a good match. OK, I said I am not a salesman … so get off my back about it! It is my shortcoming, and so I always seek sales reps who can explain what I do without wanting to choke somebody. There is not enough Valium to prevent a choking when somebody has a glazed over look after I give a presentation. I am making them money. They just have to pay me for it first, because it is far too easy for them to try and steal from me (like the story about Suture Express).

If you find that your shortcoming is in your marketing and you understand that exposure to thousands more targeted visitors to your website and better marketing talent will help, then ring me up. If you are looking for a pink pony ride to success or some fine designer bedding, then you were not paying attention. In that case, Call Mike!

Produce More Website Content … But Why? SEO?

“You should produce more website content.” This is a pretty common message that many search engine optimizers will tell you. They say that “if you produce more content, you will have more website traffic.” Are they lying to you? No, but there is another piece that is missing. I am going to give you that piece, and it will not cost you a cent. I will give you the good and bad sides of creating more content on your website, along with some encouragement that it is not as difficult at you may imagine, so pay attention.

You want more website traffic. Don’t try to deny it. I want more website traffic, too. Website traffic makes me happy. It makes me feel vindicated for all my hard work. It makes me money … (insert sound byte of screeching tires here). Incorrect! More website traffic actually does not pay me a penny. It actually comes with a cost. Maybe this is why I am telling you the truth. I may just lie to you if I earned a dollar every time you click another page, but I do not. Go ahead and look around to see that I do not have a bunch of cost-per-exposure advertisements or cost-per-action links to “buy now” or “register here” on my blog. I have a couple of my own books listed to the left, but I am not force-feeding that to you. They are not my big money-maker. So, you may ask, “what is the catch, and why do you want to share this with me?” There must be something dirty in this plan, right? No, in fact, I actually do not want to sell you anything at all. I will explain, but first, I want you to understand some facts about producing more website content. I will explain why more website content is important, and also why it is not important.

Benefits Producing More Website Content

If you produce more written content on your website, there will be more things for Google and other search engines to add to their databases. This means that as long as you do everything else just right, you will have a higher chance of being listed when somebody performs a search. Do not underestimate the importance of this fact. Consider why Wikipedia is found so often when you search for something. Wikipedia has a lot of useful website content … things you want to know.

I recently illustrated the huge differences in website traffic based on adding new website content as compared to the reach of social media. I suggest reading “Twitter is Useful but Blogging is Better” and also a piece titled “10 Really good Reasons to Blog“. Your website really is the epicenter of your business efforts online, so you should treat it that way. If you are in business and want more business, you should really be producing more website content … but here comes the hard part.

Producing More Website Content Does Not Matter

Website content is important. It is important enough that more website content, alone, is not what really matters. Your competitors are producing more website content, too. The race is on, and now it will require marketing talent to win. Doing it right is what matters. Giving people information they want and need, becoming a market authority, and being ready with a solution for the reader’s need matters more. Volume of website content will get people there, but having something truly spectacular for them is what makes them a customer.

There is a balance to be found between more website content and great website content. Some content will get traffic and public attention, but people will only look further if it grabs them and pulls them in. The people who visit my blog because they searched for “best hookers” (and they do) are not buying what I sell, but it is a pretty darn popular piece of blogging content. The people who happen upon that piece because I referenced it, like I did here, are why I wrote it. There is also a lot of value in reaching the audience just outside of your focus using “lateral keywords“. This means keywords in a lateral and sometimes unexpected market.

Producing Website Content Gets Easier

Producing website content gets easier with practice, and it can really create a snowball effect. Just consider this: I set out to write a book about Twitter in 2009. I was just out to write one book, but all of the sudden it got easier and I wrote two more within three months. I also blogged enough to wear my fingers smooth.

You do not need a degree in literature to produce successful website content. I can prove this statement. The website content that I have produced over the last decade is viewed by hundreds of thousands of people per month. It has also earned me millions of dollars. I left school at 15 years of age and I am the CEO of a wholesale Internet company. I didn’t have the time or education to write more website content either. I am glad that I did, and it provided inspiration for the book “Living in the Storm“.

You can do this, and it really does make a difference. When you cannot, there are also a lot of website content producers available to hire out the work or to augment your efforts. There is also a search engine optimizer on every corner. These fields grow with each round of layoffs at companies that didn’t produce more website content in time to beat the competition.

When Twitter, Facebook, LinkedIn, and all the other tools you have tried just aren’t working like you hoped, it is likely that you simply didn’t produce enough quality content that people were looking for. Think about it like planting a tree. If you want shade, the best time to plant it is ten years ago. You cannot go back and plant it earlier, so the next best time is now.

Why I Do Not Want to Sell You Anything

I wrote earlier that I do not want to sell you anything at all. That deserves an explanation, because I really do not mean to seem rude or impersonal. The truth is that I am actually looking at the guy over your shoulder. I want your competitor. I want the one who is out to crush your business because they understand the importance of not only producing more website content, but also producing the content that will smash the competition. That is how I earn a living for my family. So, if you call me on the phone or message me, be sure that you tell me you are out to cause a marketing massacre for that other company who read this blog article (yes, they are reading it, too).