You would probably never picture me as a smartass with a clever spin. In fact, I have worked for decades in the field of marketing just to be sure people take me seriously. Seriously!
So, I have this question for you that blows my mind. Who really needs cheap textbooks? Well, apparently a whole bunch of students think they do. Maybe once they get through their fancy-schmancy college days of partying down with a bunch of coeds and waking up with puke-breath, they will begin to see some value in things, instead of just cost. For now, they just want cheap. They want cheap pizzas, cheap beer, and cheap textbooks.
From my standpoint, these kids surely just want cheap and easy ways to learn all the stuff it will take to run our world while the rest of us just keep getting older. They surely just want some way to cheat the system and do things easier than grumpy old geezers like me who couldn’t pass a college course unless I bribed the professor or threatened to optimize the college dean’s name on Google for terms like “grades for sex”. I could probably pass the hardest of courses then.
Then again, maybe they just want the same things the rest of us old geezers wanted when we were their age. Maybe they really do have those same challenges, and there is the outside chance they even have a few more battles than we did. Probably not, but just in case, I still get a bit emotional when I picture a fraternity party running out of beer.
Cheap Textbooks Mean Cheap Thrills
If I was a college guy, I would be looking for the best course to be sure I was getting the girls. Hey, you like honesty, right? I would be picking something sexy like physics. OK, maybe I am not so sexy with my Michio Kaku and Albert Einstein dreams, but can you imagine being that dude who just wants with all his heart and testosterone to be the next veterinarian? He just wants to be able to walk a half dozen puppies around the park and earn more than the kid babysitting for him. That dude … he is my hero if he can do it! In order to succeed, he is going to need a pass. Not just a passing grade, but a break that helps to make it through college. It will probably take a lot of breaks, because this student of 2010 that I picture in my head is better at doing a keg-stand than performing surgery.
Starving Students Mean Dying Puppies … and Industries
Cheap Textbooks for Starving StudentsI am not normally the best spokesperson for education. It took me almost 30 years just to spell college, and that was only because I kept waking up in coed dorm rooms through most of my twenties. What I have come to realize, now that I am almost up to the big four-zero doomsday and have some babies of my own is that if we don’t start giving these kids a break and offering them huge discounts on beer … oh wait … I meant textbooks, we are all going to end up with doctors who amputate the wrong limb and sue us for the emotional trauma it caused them.
Do we really want to go in this direction? Wouldn’t it be better if we could help to give them a break? Yeah, I thought so, too. That is why I have taken pride in representing a friend who became a client to promote his textbook price-comparison website at WeCompareBooks.com.
If you have read my blog for any time at all, you know darn well I don’t pick up the keyboard and say something nice about a company unless they have something more than money to show me. In this case, I feel good to work with these people, and I hope you will help me pass their name around.
If you know a college student needing textbooks, or just somebody who wants to find the best price on their book of interest, I will be pleased to introduce you to this resource. Check out We Compare Books for cheap textbooks and books of all types.
By the way … you will not be paying me any commission for going to seek and buy cheap textbooks at WeCompareBooks.com. These fellas money is already in my pocket, so I am just saying this because I like you … and I like them.
I suppose that until the gearheads in Chicago that I wrote about start feeding the gorilla and break me free to earn my Eleanor+++ salary with 99% marketing failure, I am stuck right here trying to make people smarter. So go buy a book!
I recently returned home after an all-day meeting with a company in need of my SEO and social media marketing services. I wrote about them in my recent article titled “99 Percent of Marketing Fails, But Eleanor Can Fly!“. The company asked me to come to Chicago and meet with them at length about their needs, and get to know them. They don’t just want a consultant, they want me to share in their vision and help them to achieve some really big goals. They want my commitment to their long-term success.
We had a great time, and I learned a lot about things which make the company really great. The culture of the company is to do things with purpose. They do meaningful things and they do them for the right reasons. Their purpose is not all about the money, but the money is all because of the purpose. I suppose it is easier for them to come by their purpose, because they are a family-owned company in their fourth generation. The culture was passed down, and there is a strong sense of responsibility that comes along with that. I am still optimistic that a greater purpose can be developed in newer companies, too. They must first understand that greater rewards come from a bigger vision than themselves, and not just a clever business plan.
Tangent Thinking Creates Great SEO and Social Media
While I was meeting with these fine folks, we often spoke in tangents. We let our minds wander with our ideas. Thinking and sharing your tangent is often the best way to discover your greatest creativity. I told the guys that if I was there in the office each day, much of my best work would not be sitting at a desk and doing geeky stuff like reprogramming their websites, but rather pacing the sidewalk smoking cigarettes, and chugging coffee. I forgot to add the telephone. I need cigarettes, coffee, and a telephone so I can call for more inspiration and ideas from that perfect person in my giant network of creative and resourceful friends who can help me think through my latest flash of genius.
I explained that good SEO takes a lot of hard work, data analysis, and understanding of technologies, but that great SEO requires something a whole lot different. It requires creativity, passion, and doing something truly exceptional and showing people what makes your company amazing. Yes, SEO is a whole lot more than just picking some keywords and putting them on a perfectly crafted website. Really great SEO (search engine optimizers) know that asking for a link from other webmasters is a huge waste of time. They know that if you do something really out of the box that people love, more people will link to you because they are compelled to share the value you provided them. Yes, there I said it. I just gave you the single best tip in my SEO bag of goodies.
When the SEO Light Bulb Comes On
While I was on a tour of the company’s facility with the VP of Marketing, his right-hand man, a brilliant note-taking scribe who goes by the title of “Director of Innovation” came to re-join us on the tour. The three of us stood in the “bird cage” high atop a huge facility where employees were working hard to do their jobs. As we talked about them, it really began to feel like they were not just there to get the job done, but that the culture of this company allowed them to all be a part of a bigger picture. They worked side-by-side with family members, and I don’t just mean the strong family which is the company. They worked with people they had known since birth … you know, actual family members. Many of them had been there for a very long time. Sure, jobs are harder to find these days, but I don’t think these people came to work each day just because this was the only job out there for them. They understood the vision, and if any of them question their corporation’s intentions, they shouldn’t. I don’t. Hearing it from a guy with the founder’s same name, I can say that the higher-ups really have a whole lot of heart wrapped up in that staff. They really do care about the employees, and they feel a huge sense of responsibility to the thousands of people it can affect if they make bad decisions. It gave me goosebumps more than once.
While we stood there talking about these hard workers and sharing our visions for the company, the Director of Innovation had a moment which really came to seem like a light bulb turning on. He knew that what I do is more than just things he had read about SEO and Internet marketing, but had not put his finger on it just yet. In this light bulb moment, he really started seeing how the initial perceptions of SEO as a technical trade went a lot deeper. He noticed that it also has a lot greater than expected roots in people, talent, creativity, networking, and so many other branches of a marketing tree. It was in this conversation when he realized that there really is a lot more to the job description of search engine optimizer than he thought. It is not just about getting a bunch of website traffic. It also has a lot to do with being able to express the value of something, and doing it in a way that people can relate to. It has to do with building a brand and sharing that great culture of the company with other people who will appreciate it and benefit from it. It has to do with building consumer confidence, which often takes a lot more than just being the first search result when people search for what you offer.
Social Media Seeds SEO, But Here is How!
In our discussions, I mentioned that social media is like seeds of SEO. Actually, SEO is social media, and I will explain that briefly. If you consider that Google’s most important SEO ranking factor is quality links pointing to your website, you can see that it is all about the people’s opinion. People who have confidence in your brand, and see value in your message, will link to your work. Google is just a bigger tree in the social media forest. It reflects what the people like, and what the people want. It is largely based on the same principle of great things being popular.
Google is just a bigger tree in the social media forest. It reflects what the people like, and what the people want. It is largely based on the same principle of great things being popular.
There is a lot more to it, but it is the whole forest that I want you to see. Sure, you can swap a bunch of links and ask people to link to your website. If you think that works so great, consider how long it would take to get thousands of incoming links to your site by asking for them. Then consider how much more effective it would be for your business to do great things and provide great value, then present it in a way that people will love to share. Getting this wrong is why I say that most SEO fail at link building.
How Does a Good Business Become Great?
A wise man who knew about making a good business great described it as feeding the gorillas. You must give them what they want, and they want bananas. Give them bananas and they will be happy gorillas who will be loyal to you. I think there was a lot more wisdom in this than just the picture you have in your head right now of a silly man throwing bananas to a gorilla (you saw that guy in your mind, too … I know you did). It means giving people what they want in life and realizing that is the most effective path to getting what you want. This holds true, whether it is a link to your website, a purchase from a customer, love of another person, or becoming a massively successful brand. Feeding bananas to gorillas is what made the company I met with yesterday a great one. They have been giving people what they want for a long time, and the success is evident.
I really enjoyed my trip to Chicago and the day I spent getting to know these guys. I hope they see just how much similarity we share in our methods and motivations. I suspect as they read through the copies of my book, “Living in the Storm” that I left with them, they will see that I strongly believe in feeding the gorillas, too.
Mark’s Side-Note
This may seem a bit outside of the topic, but it does relate. I want to add that while I visited with my wife on my way back home, she sensed an emotional attraction that I have to this company. She said that from all I told her, I could not have dreamed up a more suitable and exciting opportunity to do the things I love than what this company has in mind for me. I was not looking for this, and I have been a CEO for two decades. The company found me, and has expressed an interest in making me an employee of their corporation. This is certainly not something I would normally even consider. At the same time, it really proves that if you do great things, with great purpose, and you present it in a way that people love, nearly any goal can become reality.
Marketing Makes Eleanor Fly!
I have heard percentages of marketing efforts that do not work. I have witnessed those statistics enough to reach the top of my throat, and to declare that most marketing is little more than miserable failure, like the last squeak of a mouse in a trap. In fact, if you held my job for a day or two, you could even taste it like bad acid reflux. It is really true though, that most marketing falls on deaf ears, and the masses are immune to it. This is largely because these days, anybody with a computer and an Internet connection can bill themselves as an expert marketer. The barrier of entry no longer requires aptitude, experience, or even desire for anything other than somebody else’s money.
The odds of a marketer to recognize the root of our field as helping others with respect, dignity, and a desire to serve them has diminished to a point that skepticism is allowed to take over as a prevalent factor. This means that trust … hard-earned and well-deserved trust is due for a resurgence. A recall to the very root of the word “sell” is what it takes to be really great in a marketplace. If you have not learned this from your marketing pedigree just yet, the word “sell”, in this context, owes its origin to the Norwegian word “selje”. The literal translation is “to serve”, and that still means a lot to some of us.
The job of a professional marketer is to figure out that tiny fraction which does work. What we do is to serve our clients in a way which reflects our desire to benefit more than only ourselves, and to serve others at our highest capabilities. It means that a great marketer must look beyond the benefit of a few bucks today and understand the greater benefit of tomorrow.
A Happy Marketing Success Story
As the economy spooks many companies into bankruptcy and executive fears of failed marketing reach the brim of my digestive system and invoke my gag reflex, I want to tell you a success story. Yes, amongst all of the corporate scaremongering and enterprise torment, there really is success in the mix. This story is a real one, and if it is what I believe it is, it exemplifies success in the hardest market ever, which is to find personal and professional satisfaction.
Join with me and jump on board with my excitement for a moment. Raise your hands and start cheering while I share an exciting story of enterprise SEO success.
There is a company, a tried and true success in their marketplace, who picked up the mouse and found me. They searched for what I do, they took time to read a small share of my facts, figures, and persona, and we met by voice over the telephone. The story has more detail, which I will share as it unfolds, but for the moment, I offer you a piece of my expectedly upfront social media transparency.
The caller on the other end of the phone was a bright and cheery executive who revamped much of the delight that I have held so dearly as my ideal marketplace. This was not an intern at the local veterinary clinic asking how they could get a few more sick dogs to treat. It was not even an auto dealer seeking answers to social media marketing. It was a fellow gearhead executive calling on behalf of a gearhead company. He spoke my language, and we held discussions of real marketing beyond just the couple clicks up the roller coaster track that most companies will attempt before they take the chicken exit and get off the ride while the cars roll back into the loading area.
This guy was speaking my kind of language. You know, the language of waking up and smelling gear oil, coffee, and yesterday’s sweat. The kind of stuff that would intimidate Clint Eastwood and force Chuck Norris to turn in his “Man Card” and scream “Uncle” like a crybaby-sissy-bed-wetter. Yes, it was as if the Chairman of Manhood and the CEO of Testosterone were in stereo driving an epic bass line directly into my entrepreneurial earphones.
When I tell you this guy is right up my alley, I only claim that because I actually pictured him taking down six Chicago street thugs with nothing but a toothpick and a rubber band … yep, in an alley … my alley. Indeed, this dude instilled just enough of a masculine man-crush that when I told the story to my wife, she actually recounted it, in jest, with a boy-meets-girl kind of scenario and somebody was about to lean in for the first kiss. She didn’t get to the part where they sweat on each other, but probably just because that made her a bit weak in the knees. The fog of testosterone floating around would be enough to stop most hearts dead in their tracks.
In our encounter, it was as if I was driving Eleanor from the movie “Gone in 60 Seconds” and … well, like we were both driving Eleanor (e.g. Barrett-Jackson Auto Auction LOT: 1287). All but one detail, he actually has yet come to liberate my Eleanor-plus sized budget from the company’s board of directors. He will be working on them this week, and I will assist him in that jailbreak all I can. It will be important that my new gearhead friends understand that there is a vast difference between Lot 1287 and the dozens of other nice 1967 Mustangs in the list, and the difference is not all about the price … it is value which matters.
While we visited, I discovered the most awkward scenario. The company has me pictured as an in-house corporate SEO guy. At first, I felt a little tear on my cheek, because I know there are only a relatively few companies who understand the value that a C-level position in my industry can provide for them, or how much a long-standing CEO requires just to keep feeding his family. Then I started remembering how much I hate selling SEO. I mean, after all, you can Google something as simple as “sell SEO” or “how to sell SEO” and find that I know a lot about this business. My best scenario of how to sell SEO is just to be able to do it, prove it, and earn a squillion dollars from it. I already did that. My selling is over, and what I mostly want is to do the work I love, and to never have to slink my way out of a boardroom because some kid with less talent but a better line of garbage talked them into some cheap SEO. Realistically, any boardroom worth the table where they sit should be able to distinguish real marketing talent from a marketing representative waiting for his next diaper change. If they cannot recognize that difference, maybe a quick Google for “marketing talent” will flip the butter and the bread in the right direction and show them where the real deal lives and thrives. Where that butter meets the bread is with the guy holding uncanny skills (marketing and gearhead alike), a history of success, and a knack for telling what people need to hear even if it is not what they want to hear. That is a guy with the company in mind, whether he is working as their independent SEO consultant or as their boardroom fun department ready to whip out his clown nose and reveal his magic bag filled with market share, acquisition targets, increased leverage, stronger investors, retail fanaticism, and other boardroom delights.
In either scenario which my gear-hugging pals over there prefer, my Eleanor+ (performance bonus, equity, and etcetera) price point is a cheap jailbreak to fire up the passion of a real gearhead marketer who can come to the office and bang out high-compression gasoline flavored treats the way I would passionately provide for these guys.
I doubt they can afford me, but I am just as sure as motor oil and gasoline going to give them every opportunity to try. It really comes down to how their board of directors view the value of the Internet and my impact upon it.
To my new gearhead pals, I have a tip for your use in our synergistic battle in the boardroom. If they want to know how to justify SEO cost, just Google it! They will find the same guy as when you were seeking how to find SEO talent. 😉
NOTE: To my many longstanding and devoted clients, many of which have been with my services for a decade, please be aware that nothing will shake my devotion to you. You will continue to receive the highest attention from my highly capable support representatives, and you can expect the same level of service which you have trusted me with for so long. As you are surely aware, there is no dollar amount which can purchase my integrity.
Are you being memorable? Do you recall a silly little man cruising the aisles of the grocery store nagging people to not squeeze the Charmin? His name was Mr. Whipple. OK, maybe that one is too old for you to remember, or you are not familiar with American pop culture. I remember it, and I’ll bet there are millions of others who do as well.
Maybe you remember Elvis Presley. Does he even need a last name? Can you remember what kind of outfits he wore? That’s right, he wore a lot of glittery white outfits and huge bell-bottom pants.
You don’t need a squillion dollars and a huge staff to be memorable. This is one of the beautiful things about the Internet. You just need some creativity and knowledge of spreading your message using search engine optimization and social media marketing. You don’t really even need these things, because they are available for hire!So, what is keeping you from making your brand more memorable? Are you afraid of shaking things up? Don’t worry. You don’t have to be outrageous, either. A consistent brand message that is all your own can still be memorable without being absurd or over-the-top.
Who Invented Business in Blue Jeans?
I guess I don’t really have the answer to this, but I retired my suits years before it became popular. It was not because I had a problem with the attire, but rather that it would often misrepresent my intentions. Many sales managers still believe that the “authority” of wearing a suit is important in instilling value to a product or service. It may strike some people as odd, but I have signed more million dollar deals in blue jeans than in a suit. I realized long ago that wearing a nice pair of blue jeans or casual slacks was more disarming. It made people more comfortable just seeing me being comfortable, and it even made me more memorable. If a client wanted to know that I am an authority, they could look out in the parking lot to see the motorcycle I rode in on that cost more than a house or two in most towns. It is far less assuming than a sharp suit, and better for conversation, too.
More memorable than anything else is that I would rather walk through spiderwebs and kiss a dog on the ass than to mislead people just to get what I want from them. If I don’t have what it is they need or want, I will be happy to help them find it, but I will not misrepresent something to make it fit. Honesty … now that is memorable!
What Will Make You Memorable?
Don’t be afraid to be a dubeshag. No, it is not what you think. “Dubeshag” is a nice word I made up a few months ago to describe people who can make their own waves instead of trying to surf everybody else’ wave. I guess the idea was memorable enough that it kind of caught on. Google now returns over 26,400 results for the word which had zero representation a few months ago. That is what I mean by being creative and memorable.
In short, I would suggest being creative. Think differently, because thinking just like everybody else is probably not your golden ticket. If you cannot think different from a crowd, hire somebody to do the thinking for you. Don’t be afraid to polarize your audience along the way, because you simply can’t make butter if you don’t stir the milk. Don't Be Afraid of Being a Dubeshag
What do you think? What will make you different from the millions of others out there in the vast Internet marketplace? Can you set yourself apart and do shit they will remember?
Have you ever wondered how there came to be so many Internet marketing experts and search engine optimizers in the world? My guess is because it is so darn easy a caveman could do it. At least it seems that is what they were told back at marketing school.
I love marketing. It is the only reason I watch the Super Bowl. I love to see great marketing, and to watch companies take off like an eagle. The unfortunate reality is that unskilled marketing flies with all the grace of the dodo bird.
I want to share two extreme examples of marketing failure I have recently been assaulted by. I received each of these in just the last few hours, and they come in great abundance each and every day. I think these examples explain a lot about why I encounter so many people skeptical about their marketing efforts. It is this kind of marketing that damages my whole industry.
Marketing Fail One: “Mould Providing”?
I will start with an email message I received only a few hours ago offering to sell me molds. Molds? Yes, molds! Why somebody would try to sell me molds is way over my head. This marketing failure was not only way off the target audience, but they even spelled the product name differently (language variance) in the subject line and body of the email. Then they went on to write the email as if they were the SEO just out of search engine optimization school trying to make the most of their keywords. I guess they needed to search engine optimize their email for some reason. Needless to say, I will not be purchasing any molds (or moulds either), so don’t even go there!
This goes well beyond just a language or cultural barrier, so before you give this “Marketing Engineer” a break, consider how he and millions of other spammers like him damage the marketplace for others. They collectively hinder the attention span and trust of each of us and make us more stubborn about our marketing expectations.
Subject: Mould Providing
Dear Sir/Madam,
Our company, King Mold Limited is located in Shenzhen City Guangdong province of China. We are middle size of mold maker company and about 100 machines in house. We made about 500 molds last year and 90% molds were exported to Europe, North American and other oversea areas.We are able to make small and simple molds, big and complex molds, we have made some insert molds, overmolds, two shot molds, gas assistant molds, unscrewing molds, hot runner molds and complex molds with many sliders drived by hydraulic cylinder.
Thank you for your time in advance. Your prompt attention will be highly appreciated!
Sincerely yours,
Tony /Marketing Engineer
You may be curious how Tony the Marketing Engineer targeted me for this brilliant marketing campaign. Yes, I was curious, too. You know, I love tracking things, because I am a marketer. This particular marketing failure came by way of email addressed to “thebigcheese@veryimportantguy.com” which is an address that I used in only one place … ever. That was in a blog article I wrote at “Mobile – Local – Social” titled “Cc: How Social Media Killed Email“, and I knew at the time some email spiders would come and scoop up the email address.
Marketing Fail Two: First Page Google Listing
First, I want to explain that this email came from my contact page here at aWebGuy.com and the sender had to pass a Captcha form to send it. What makes me want to reach out and ring the collective neck of this form of marketing “expert” is that it has lead a lot of people to really think of search engine optimization (SEO) as a joke. Here is the email I received:
Want more clients and customers? We will help them find you by putting you on the 1st page of Google. Email us back to get a full proposal
I wonder what, exactly they would like to get me ranked on the first page of Google with. Maybe the term “how to sell SEO“? Oh yeah, but I am already ranked in the top two for that search, and it has nothing to do with spamming people. I am already there for about a squillion competitive industry terms. I mean, it is what I do professionally. Maybe they can get me on the Google home page just under the logo … how much does that cost?
What really drives me nuts about this is that although it separates the good SEO and bad SEO, it still gives a lot of companies a real reason to hate people in my industry. It makes it even harder to overcome that disgusting image of some fat un-bathed guy in a pair of filthy nylon boxers sending out email and tweeting some crap about his new “earn money fast online” scheme and how he is the real deal and he can make your company successful overnight.
Screw it … I think I’ll go back to bed. My head hurts from thinking about it. If you leave me a comment, that is fine, but I am not buying any damn SEO or molds, so put it out of your mind right now!
