Who Googles Your Name? Here’s Why You Should Care

What Does Google Say About You?
What Does Google Say?

Maybe the rebel in you says “Who cares what Google has on me?” Maybe you really don’t care, but if that’s the case, let us consider reasons why you really should care. Maybe you just gave up trying to have a “clean” representation on Google. Too many people view it as a futile effort and throw in the towel, give up, and just live with it.

It may shock you how many websites collect information about you, and what they are presenting to anybody looking. What Google is telling people about you matters more than ever before. Just one ugly social media rant on a bad day – or worse, one politically incorrect slip on your part may cost you, big. Add in some faulty information or somebody with the same or similar name, and it can be a big problem – but avoidable.

It recently struck me, as I decided to re-publish this old blog after taking it down five years ago. I want my own words to be there when they Google Mark Murnahan.

Your name is your personal brand, and it deserves to be defended. Let’s consider why your public reputation matters.

What if They Google You? Imagine for a Moment

Even if you don’t care, somebody probably does care what the Internet says about you. It isn’t just about looking good among friends. It can cost you a future job – or even a current job. It could keep you (or your kid) from getting that college acceptance letter (true story). It could mean you don’t get a second date. It could even hurt somebody near you. As a father, you can bet I’m Googling the kids that my kids hang out with, along with their parents.

The reasons to be aware and manage what’s out there are numerous. An estimated seventy-five percent of companies will Google your name to make hiring decisions. I suspect that’s a low estimate. What if you are not looking for a job? Maybe the threat doesn’t feel as grave, but bosses eventually retire, quit, or move on. What if the new boss wants to know you a little better?
What will they find?

What about a date? It may seem all magical at first, but when they stop responding to your messages, it may be time to see what they found online, and freshen it up a bit.

There are many reasons to consider what’s out there in the wild, with your name on it. Information doesn’t even have to be true to cause damage. It’s really worth the minutes it takes to find out, and begin to address it.

Being proactive and building positive information in search results is the best answer. That makes it much harder for the ugly stuff to build up later. If it’s already a bit messy, it is time to give Google something positive to show people.

I want to share a tool I found useful, and unlike others I have seen. Note that this is unsolicited. I am not paid to write this. If I seem excited about it, that’s because I found it to be a very useful and informative site. I am highly impressed.

It’s Time to BrandYourself!

BrandYourself offers a free tool to help you discover things that may be holding you back or harming your good name, online. It will find things you may not realize are out there in the wild, including a thorough look at search and social media sites. The results may surprise you.

A free BrandYourself profile will give you another page that will climb the search rankings and help knock down another of the things you don’t want in the top listings. It will also help the good information that you list on your profile, such as your LinkedIn, Twitter, your blog, or other pages, to rank better and hold their position. This makes it a great tool, both proactively and reactively, to improve your online reputation.

The tools of BrandYourself are robust, well-researched, and include useful tips to help you do it yourself. You can also set up notifications to keep an eye on your progress. They have service upgrades available, and even a Concierge Service in case you need their professional help.

Rather than explain it all to you, here’s their “Shark Tank” pitch from 2015. Notice that they turned down millions of dollars from the Sharks, but went on to do far better elsewhere. Since that time, they have grown the tools on an impressive scale. The social media tools are very robust, and the search value is excellent.

Here is an example of a BrandYourself profile: Mark Murnahan

Job Recruiting and Social Media: Is Social Recruiting Really as Advertised?

How Do Recruiters View Social Media?
How Do Recruiters View Social Media?


Social media should be an invaluable asset to a job seeker. At least that is the case if what we read is true. There are many stories of people landing a dream job with little more than a tweet on Twitter. Others will say it was their really great connections on LinkedIn, or friends who helped them spread their word on Facebook.

We’ve all surely heard that recruiters rely heavily on the use of social media for filling positions. It’s why we take down all of the party pics on Facebook, and stop beating our chest about politics or religion on Twitter. Those recruiters are watching. Right?

According to some people, recruiters and hiring managers are filling their quotas with the use of what they call “social recruiting”, but is it actually the way they’re telling it? Is social recruiting really the way jobs are being filled? I know what they’re saying, but I see something very different in what they’re actually doing.

As I see it, there are three very useful functions of social media for recruiters, as it applies to job candidates. I question how recruiters view each of these, and I have tried to identify which functions are considered important to them – if any. If you are a recruiter, please share your insight with other readers. In my estimation, the best social media assets for recruiters are as follows:

  • Networking/discovery of candidates
  • Candidate research
  • Communications with candidates

Many people will claim that social media is highly important to recruiters, but I think we should test this theory in the real world. Actually, I already have done a bit of testing, and I have some good reasons to question the importance they place on each of these three facets I’ve listed. I will share what I have found.

First, for job seekers, I want to point out that the “old fashioned” job seeking methods are still very important. I will explain this by sharing my experience, and I really believe it should not go overlooked.

“Old Fashioned” Job Hunting is Still Important!

My search started out really exciting, but a little bit “old fashioned”. Even as a person who has written more than a million words about social media, including a book, my first efforts were the old fashioned way, combined with the use of social media.

It was a calculated effort. I carefully considered companies where I would love to work, and I did my research on them. I connected with employees, asked questions, learned about the company culture, and developed a good picture of the company and their needs.

I defined their expectations, and I formulated my approach. I wrote out a brilliant résumé and some amazing cover letters. I built my case by explaining all the great reasons I would be an asset, and also how much I would enjoy being a part of their organizations.

I sent my letters to the people in charge at the companies I had so greatly admired. I even sent them by FedEx to be sure the right people received them. That should work, right? It should at least help.

Recruiters and Social Media Candidate Research

Where I imagined the social media would be most important to these chosen companies was in the area of candidate research. If the human resources department and hiring managers were going to use social media as a hiring tool, they would find out a lot of great things about me.

In fact, if they gave social media much weight at all, I would surely stand out. My reputation is squeaky clean, people say nice things about me, and I’m even pretty popular by most standards. I have a ginormous blog readership (and no, I’m not calling you “husky”). Google search results for my name paint a picture of a successful executive – and not an ax murderer. I have over 25,000 followers on Twitter, a solid Klout score, and I look good by all of those other superficial measures that some people think matter. To top it off, about the most incriminating photo of me on Facebook is when I was caught wrapped in a pastel blanket and napping on the sofa snuggled up beside one of my children.

Incriminating Image of Murnahan on Facebook - Yes, He Sleeps!
Incriminating Image of Murnahan on Facebook - Yes, He Sleeps!

If social media was actually a significant factor to these recruiters, I should be a shoe-in.

Oh, but it is not so simple. I followed up on my efforts with telephone calls and letters. I refrained from belching, cursing, or any of the other big deal breakers. I subsequently discovered there are many reasons for not landing a particular job – or even getting an interview. There is a lot of competition.

Timing is also very important in a job hunt. Many companies will advertise that they are hiring for a given position, but that is often long before the position is actually to be filled. Some of them have already made their choice for a candidate and plan to hire from within, but they still go through the motions of seeing what else is out there. The list of challenges can get long.

There must be a good way to reach those recruiters at the right company and at the right time … right? After all, what about those amazing stories you hear about people getting jobs by way of social media?

I will share some example communications with recruiters by way of social media. This covers the rest of those three areas where I believe social media can be most valuable to recruiters – Networking/discovery of candidates, and communications with candidates.

Recruiters and Social Media Candidate Networking, Discovery, and Communications

I’ll offer just a couple of many examples I have seen. I intend for this to be constructive for the human resources/recruiting industry, and job seekers alike. I have heard things very similar to these examples from peers, and witnessed many other instances while watching companies closely. These are just two recent observations from my own personal search for the right company. I have every reason to believe that these are not just isolated incidents.

Please Note I do not wish to bash any particular company, so I’ve blurred their identities. I am only sharing observations and trying to open discussions as a person who has been deeply involved in social media since long before we even called it social media, and very successful in business – online and offline. I invite you to share your perspective and discount what I have to say here. I am still ready to listen and to learn.

I will begin with an instance of a thriving company that approached me on Twitter. I want to note that they approached me publicly, and based on my research, nobody else before or since. Here is what they had to say:

Are You Interested, Murnahan?
Are You Interested, Murnahan?

It seems they may have been interested, so I responded on Twitter within minutes and followed up with my resume and cover letter the next morning – March 7th. I never heard anything back from them by way of Twitter or email, so I followed up by email and Twitter on March 16th – ten days after their initial communication. I still never heard anything – but is this an isolated incident? Absolutely not!

Here is another instance where I have made significant efforts at communication with a company that is in the business of recruiting. They are seeking a VP of Marketing for their own company, and I have applied. I reached out by email, LinkedIn, Twitter, and comments on their blog. I have followed up very thoughtfully, and given them reasons to recall my name. I am not offended in the least if they are not interested, but I have done my part to show my qualifications, and given good reasons and opportunities to communicate.

Beep beep! Here comes a convoy of irony for you.

In a recent article on their blog, they suggested ways for people to use social media in their career search. There is about three truckloads of irony in that blog. Their company has a relatively anti-social social media presence, and frequently fails to respond to their audience at all – I’ve been watching. In fact in that very blog article, they were the only user to tweet it in the first day it was published, and I was one of only two people to comment on it.

My comment has still never received a response, and if you only have two comments on a blog, responding to them is Social Media 101 – the most basic. The writer has accepted my connection request on LinkedIn, but she stopped short of actually responding to my friendly email greeting – so she is just another blank space … a name and a picture. When I went to the writer’s Google+ profile, there was nothing to see, because she had not shared a single item publicly – only to her own Google+ “circles” and “extended circles”. She had not even made the articles she had written on the company blog visible to the public. To me, this seems to indicate a need for some training.

Look, I don’t expect anybody to hang on every word I say, but I believe that if I shared all of my communication attempts with this company, you may think they are nuts to not follow up with me. It would seem they should at least to keep me impressed with their company, because who knows – I may know a person or two. I’m trying my best to be unbiased, and I can legitimately say that this company is missing the big picture.

Incidentally, I was fortunate to have a few words on Twitter with the CEO / hiring manager for that VP position. I would describe this individual as a “Grand Poobah” of the recruiting industry, but yet, I would not call this person, or the company, an earnest user of social media. Here’s how it went:

Communications With a Grand-Poobah of Recruiters
Communications With a Grand-Poobah of Recruiters

I followed up on this short communication with email on the following Monday. Then, after a ten day pause of complete silence from the Grand Poobah – and I mean the Poobah has not even sent a single tweet to anybody (publicly at least), I decided to check for a pulse and I sent this message on Twitter, and also another follow up email.

Are You Still There, Grand Poobah?
Are You Still There, Grand Poobah?

I Respect Recruiters

I respect recruiters – I really do, because I know it is a tough job to find the right people. I have been a CEO, so I know the challenges well. At the same time, I have my doubts about the weight recruiters place on the use of social media, and whether it is really as important as many people will say.

I recently read a study that claims recruiters only spend an average of six seconds per résumé as they scan through squillions of them. Unemployment is high, so there are a lot of people applying. It makes me wonder if recruiters ever really feel a need to look very carefully to fill a position. It also makes me wonder if they even have enough time to make a good assessment of an applicant’s qualifications – or disqualifications – based on social media.

That knocks a pretty big hole in the list of three things I estimated to be the most important uses of social media for recruiters.

With these examples in mind, and my assurance that I have a big stockpile of further examples, I want you to be the judge. If you are a recruiter, I want to hear your take on this. If you are a job seeker, I want to hear from you, too. Please add your comments and pass this along so others can share their insights.

Job seekers: Please feel free to give yourself a plug, and include a link to your résumé.

As a final note, I’m still looking, and I will relocate to anywhere in the USA for the right company. If you’re looking for me, too, please take a moment to get to know more about me and review my résumé.

Stop Fighting With Time and Build a Better Marketing Plan

Don't Mickey Mouse Your Time Away!
Don't Mickey Mouse Your Time Away!


If you pick a fight with time, time will always win. When it comes to your marketing and business strategy, time is not a good excuse for failure, but it is a popular scapegoat.

I often hear people say they just don’t have enough time. I want to inspire you to question how you are using your time, and how you could be doing it better.

You can scale this however you like – from an individual to the largest corporations – time is a very precious business resource. I want you to take this personally, so I’m scaling this down to just you. That’s because you are responsible to yourself, first. It’s easy to scale this up and see how it can affect any company of any size.

If you are wasting time doing the wrong things, you can stop complaining right now, because you are getting exactly what you asked for. You must defend your time, and treat it like the valuable asset it truly represents to your business.

Why Do Competitors Always Have More Time?

Lack of time is one of the most common excuses I hear from people about why their marketing is in shambles. It is an especially popular excuse that people will use for neglecting their online market. They will say “I don’t have time to understand and use social media” or “I don’t have time to write a blog.”

Others will sit and gaze into Twitter or Facebook for hours on end while deluding themselves that they are actually being productive. Worse yet, some will spend countless hours trying to get more people to click on their website links, without a productive marketing plan that addresses who is clicking or why they would want to.

People who are using the excuse of time will seldom like to accept that although they “don’t have the time”, their competition does have the time, and they are using it to win market share. Let me tell you, it’s not about the amount of available time – it’s how they prioritize the resource.

Time and Money Are Friends on Facebook

It’s tragic but expected that I hear the excuse of time-shortage from the same people who say they don’t have enough money. That’s more than just coincidence. Using time poorly will usually have a pretty devastating affect on finances, while using money badly creates a huge drain on time.

Just imagine how much more you could afford to delegate to others if you just started using your time better. Then you could surely get a lot more done. Yes, indeed, time and money are deeply connected.

The challenges of time and money cause an ugly and wasteful dilemma, and until priorities are sorted out, the cycle of waste will continue. Here’s the kicker though – you have exactly the same amount of time as everybody else.

Don’t Let Yourself Off the Hook!

I’m not going to criticize others about their poor use of time without accepting my own guilt. I shudder to look at how many useful or interesting things I see on the Internet, but only make minimal use of. I have a huge stockpile of links to articles I mean to finish reading – but I’ll have to get back to them after I follow up on some email. It all gets pretty messy without a solid routine – and a whole lot of discipline.

Discipline is especially important once you click open a web browser. There is always something shiny, blinky, and time-robbing just a click away. Controlling those urges to try and see and do everything is a big step toward productivity. You simply have to shut some of it off, and if you miss a few things, it is likely for the best. You cannot do and see it all, and you should stop trying. Focused and highly disciplined use of your time at a that computer can make a huge difference in the outcome of your goals.

I don’t have it perfect, and neither do you. What I can claim is that I’m trying, and I hope you are trying, too.

Stop Being Defensive and Delusional

People are often reluctant to accept that when they use the “not enough time” excuse it is largely because they are using their time poorly. Many people are quite defensive about their inefficient use of time. After all, who likes to accept the reality that they are messing things up, and it’s all their own fault? Denial is a wicked thing, so it’s best to just accept it – you can do a better job of time management.

Accept this fact: Time levels the playing field, and it is one way that we really are equal. It is 168 hours since this time last week, and 168 hours until this time next week. Spending those hours wisely is a huge factor in success and failure.

If you don’t have time to do things you know you should be doing, it is time to take a closer look at what you are doing that wastes your time. Since we each have exactly the same number of hours in a day, days in a week, and weeks in a year, time is not the problem. Priorities … now there’s the real challenge!

How Was Your 168 Hours?

It’s another Friday, and I’m gazing back through my week at what I have done – and also what I have not done. This week was not any longer than last week, nor shorter than next week. As expected, 168 hours have passed since this time last Friday, and I have 168 hours until this time next Friday.

I didn’t complete my recent objective of finding the job of my dreams this week. I’m willing to accept that it is largely my own fault. I made a lot of progress, but I took my eyes off the prize at times. I can make plenty of excuses, but I know that each excuse really comes down to priorities.

So now I wonder, how was your week, and what have you done to prioritize the next one even better? If you have any ideas for the rest of us, please share your comments. If you have a helpful tip, or a link to a helpful tip, please share your comments with the rest of us guilty time-wasters.

Thank you for granting me your time today. I know how precious it is. I’m glad you spent this moment to consider how easy it is to waste.

I’ve been thinking about this topic a lot lately, and I want to share a link that helped push me to share my thoughts with you. It is an article by my crusty, foul-mouthed, and respected peer, Erika Napoletano titled The Part Where I Kick Your Ass. Maybe you need your ass kicked, too. 😉

The next time you catch yourself in a loss for time, consider how you are using it. Are you making a list of priorities? Are you following a defined plan? Are you doing what it takes to use your time efficiently, or are you just making flimsy excuses like most people?

You may think I should give you a bunch of resources to free up your time. There are many good ideas in my blog archive, but most importantly, you must first recognize that there is a flaw before you can fix it.

Photo Credit:
it’s being time by Gisela Giardino via Flickr

Twitter in Numbers: Marginal, Not Magical

100 Twitter Profiles Examined
100 Twitter Profiles Examined

I don’t write a lot about Twitter these days. I did back in the golden days, but many Twitter users don’t readily recall “The Golden Days of Twitter”. Today, I want to offer up some recent observations about Twitter, along with some rather curious numbers.

If you are an old timer with Twitter, you will almost undoubtedly nod and agree with a lot of this. If you are new with Twitter, this should help you understand the service in ways you may have missed. If you are one of those incessant spammers of modern day Twitter, oh yes … then you must be new, or you would have received the memo to explain how the Twitter Follower Frenzy just makes you look bad.

I want to offer a short bit about Twitter following, but then show you more about where Twitter is going for those people who are unwilling to adapt to a better, and smarter purpose for their tweeterizing. Oh, don’t get me wrong, I’m not here to tell you the right or wrong way to use your Twitter … I will just give you some facts and figures and let you see for yourself.

Holy Bird Poop! Look at These Twitter Followers!

Once in a while, but less frequently than before, I check to see who is following me on Twitter. There are always a few new faces to greet me, and I like to know who they are, the best I can.

I used to try and follow most people who followed me on Twitter, so they could feel free to reach out to me directly with a private direct message if they should choose. It has never been because I was concerned they would stop following me if I did not return the “favor”, as if it is some amazing favor to follow somebody. Maybe they think it’ll make them famous … or at least feel famous.

This is just a bit of opinion, but it seems to me that following somebody’s Twitter feed should be because you are interested in what they share, or because you are interested in establishing some sort of communication with them. Am I right, or did I miss something?

Let me show you what I found yesterday when I looked through the list of people who, in theory, wanted to know what I have to say on Twitter. This table includes numbers I gathered from the most recent 100 people who followed my Twitter feed. I chose to follow a few of them, but I want you to take a quick glance through the list. Below the list, I will share some averages, and logical assumptions that a reasonable person could make.


followers following ratio more or less tweets
1097 1931 1.76 : 1 834 814
1015 1989 1.96 : 1 974 889
2977 2359 0.79 : 1 -618 815
66 311 4.71 : 1 245 917
202 1928 9.54 : 1 1726 30
579 2001 3.46 : 1 1422 1037
233 868 3.73 : 1 635 952
2099 2300 1.10 : 1 201 793
617 1170 1.90 : 1 553 91
6323 6459 1.02 : 1 136 1557
113 308 2.73 : 1 195 614
365 1002 2.75 : 1 637 456
12471 12861 1.03 : 1 390 18712
6265 6103 0.97 : 1 -162 4229
524 2001 3.82 : 1 1477 86
403 678 1.68 : 1 275 295
2362 2416 1.02 : 1 54 6160
9481 10427 1.10 : 1 946 9115
1938 1999 1.03 : 1 61 3486
1178 1956 1.66 : 1 778 1341
8439 8238 0.98 : 1 -201 144
1662 1956 1.18 : 1 294 325
1888 1902 1.01 : 1 14 714
112 138 1.23 : 1 26 504
2094 2305 1.10 : 1 211 451
729 1248 1.71 : 1 519 2588
5166 5597 1.08 : 1 431 7871
287 1685 5.87 : 1 1398 94
484 910 1.88 : 1 426 1069
334 745 2.23 : 1 411 7025
1123 1961 1.75 : 1 838 1448
285 351 1.23 : 1 66 4350
73 482 6.60 : 1 409 27
205 246 1.20 : 1 41 473
10859 11887 1.09 : 1 1028 1076
157 575 3.66 : 1 418 155
90 1229 13.66 : 1 1139 6
646 1252 1.94 : 1 606 1313
194 284 1.46 : 1 90 173
4169 3298 0.79 : 1 -871 4047
9107 9299 1.02 : 1 192 764
13779 10807 0.78 : 1 -2972 1650
990 1943 1.96 : 1 953 3135
174 393 2.26 : 1 219 115
175 376 2.15 : 1 201 58
35 242 6.91 : 1 207 22
431 905 2.10 : 1 474 10
1015 1113 1.10 : 1 98 1540
1691 1693 1.00 : 1 2 1237
1373 1979 1.44 : 1 606 527
272 571 2.10 : 1 299 457
438 1085 2.48 : 1 647 425
661 219 0.33 : 1 -442 154
1877 2055 1.09 : 1 178 3044
2204 2394 1.09 : 1 190 3359
2249 2393 1.06 : 1 144 350
168 796 4.74 : 1 628 6
60 922 15.37 : 1 862 54
301 717 2.38 : 1 416 124
401 2000 4.99 : 1 1599 76
48 405 8.44 : 1 357 10
3312 3635 1.10 : 1 323 2171
23141 20522 0.89 : 1 -2619 3126
329 720 2.19 : 1 391 13
12 41 3.42 : 1 29 27
2716 2964 1.09 : 1 248 1314
1066 2001 1.88 : 1 935 1405
242 601 2.48 : 1 359 53
272 373 1.37 : 1 101 10
806 1873 2.32 : 1 1067 447
1005 1628 1.62 : 1 623 67
1316 1442 1.10 : 1 126 48
134 653 4.87 : 1 519 152
293 1389 4.74 : 1 1096 76
149 2001 13.43 : 1 1852 11
138 638 4.62 : 1 500 17
4387 4788 1.09 : 1 401 55
4329 3688 0.85 : 1 -641 180
89 491 5.52 : 1 402 5
1121 1866 1.66 : 1 745 662
132 1030 7.80 : 1 898 20
135 226 1.67 : 1 91 66
2317 2551 1.10 : 1 234 618
380 1143 3.01 : 1 763 55
70082 73497 1.05 : 1 3415 1815
24118 21839 0.91 : 1 -2279 700
972 1384 1.42 : 1 412 522
140 146 1.04 : 1 6 472
877 1034 1.18 : 1 157 312
5337 5239 0.98 : 1 -98 410
65 257 3.95 : 1 192 108
3472 3779 1.09 : 1 307 1190
459 1025 2.23 : 1 566 73
572 1129 1.97 : 1 557 35
301 1097 3.64 : 1 796 489
548 2001 3.65 : 1 1453 2
116 1267 10.92 : 1 1151 1
194 1518 7.82 : 1 1324 121
130 177 1.36 : 1 47 15
61 400 6.56 : 1 339 1
avg. followers avg. following avg. ratio avg. difference avg. tweets
2820.18 3217.16 2.84 : 1 396.98 1202.23
total followers total following total tweets
282,018 321,716 120,223

What Do These Twitter Follower Numbers Indicate?

What I hope you will notice is that the average of these 100 users is following 2.84 other users to every one who follows them. That came out to the average person following 396.98 more people than are following them. A common strategy Twitter has tried to address is that of following a lot of people in hopes they will return the follow. Twitter has set limits as an effort to avoid this, but it is still alive and going strong. What so many people don’t understand is how worthless it truly is in practice.

Now, we could assume the 284 percent (2.84:1 ratio) means people are just doing a lot of “listening” to others, but I found reasons to doubt that. I have tested simply re-following everybody who follows me on Twitter, and you probably guessed it … my follower count goes up like mad! When I stop re-following everybody, it levels off.

This whole topic is much like I wrote about two years ago in an article titled “Follow, Unfollow, Re-Follow … What?!” In that article, I even offered a logical alternative, but apparently that memo missed a few desks.

Perhaps an even more important read for people doing this would be a popular piece I wrote titled “Social Media and The Absurdity of Implied Reciprocity“. Yes, I said “absurdity”, and based on public reception of that article, I think I built a pretty darn good case against this tactic.

What is Twitter Really Getting You?

I’m going to show you some real numbers that reflect user attention and engagement. Of course, there is much more to Twitter than just sharing website links, but since it is a valuable part of Twitter for many people, I’ll use website traffic to make the point.

Let’s look at some sobering numbers based on over 1,000 tweets, and their affect on website visits. Below is a table showing the ten most recent articles published here on my blog, along with the number of times they were tweeted at the time I wrote this. The total of tweets is 1016. The average number of tweets is 101.6, with the lowest at 48 and the highest at 228. Those are sufficient numbers for the point I want to illustrate.

Note: I’ll bet real money that if you click on the most popular ones, you will discover that they continued to receive hundreds more tweets over time.

In a perfect world, that will happen because they were just downright great information, but it also happens too often because enough people clicked and saw a startling number of retweets, and so they tweet it without reading beyond the first three lines.

Yes, in far too many cases, people will just assume it is good, because enough others thought it was good … neglecting that mind of their own altogether. Fortunately for you, you’re still reading, and you are judging for yourself.

I measure everything. Measuring and analyzing data is an important part of my job. So I’ll tell you what I found from those 1016 tweets, and their multi-million user exposure. The readership totals reflected great signs that readers were paying attention. They spent an average time on page of more than five minutes. That includes the 10 second clicks, and it is good time on page. The average pages visited by readers referred through a link from Twitter was 1.8, so a decent number of them clicked around.

Here’s the punchline! Out of this sample of 1016 tweets by many different users, the highest number of website visits attributed to any individual tweet was 21. The average number of visits per tweet came to 2.74. Maybe that doesn’t seem very surprising, but let’s add some contrast. Two years ago, I witnessed no less than 500 visits from a single tweet within the first hour of tweeting a link to my blog. My guess is that the past level of engagement and traffic generation from Twitter had a big role in its eventual degradation. Times have changed, and much of that change can be attributed to the following frenzy I described.

I Still Like Twitter … But …

I like Twitter a lot, and I don’t intend to stop using it any day soon. Twitter presently accounts for approximately 10 percent of traffic to my blog. I’ll take that 10 percent, but one thing I’m certainly not going to do is worry about whether a squillion people follow me.

The way I see the math, even if each and every one of those 100 users I listed above were to read an article and then tweet the link to my blog, on a sunny day I could expect 374 website visits from that (their 100 visits, plus an average 2.74 visits per tweet times 100). Based on their usage model, I think that would be a pretty steep climb.

The overall average engagement of Twitter users is very low. There is a relatively minuscule few who truly make good use of the service, and those are the ones I enjoy my Twitter time with.

What do you observe about Twitter?


P.S.

I hand-picked some articles I have written about Twitter. I hope you will enjoy these.

If you still insist on more, I wrote a book about Twitter.

Google+ and Other Ways to Avoid Blog Comments

Rant? This Isn't a Rant ... Yet!
Rant? This Isn't a Rant ... Yet!


One great benefit of social media is the ability to communicate with others in the format and space they want to communicate. Some people will choose to discuss a topic on Facebook, while others choose LinkedIn, Twitter, Digg, Reddit, Amplify, or a squillion others. Many people will pick a handful of networks to focus their attention, based on their interests or their intended audience, and monitor them vigilantly. Google+ is climbing the ranks of preferred networks very quickly!

Blog readers and writers take note: You probably don’t notice this challenge much from a reader standpoint, but if you are a blogger who is paying attention to where your content is being discussed, you probably see this all the time. Do you ever notice that there are comments in about 37 different contexts spread across a handful of networks, all related to a single blog post?

As a blog article spreads, it is threaded into a lot of places with a lot of different conversations. Although they usually include a link back to the original article, very few of those outside conversations really do a good job of connecting the audience to the central conversation, or vice versa. After all, those comments somewhere else are seldom seen by the people reading the article, so they don’t get the benefit of those other peoples’ thoughts and opinions … and it squelches opportunities for them to network together with those other like-minded people. Sometimes that is a real shame.

It is great when your article is being shared and discussed. It would be foolish to discourage it, but when the conversation … the very genesis of the topic … begins with a blog article, it can also have some downsides. The message can become very muddled, and the conversations often stray far from the original topic. I have seen it a squillion times that the conversations do not even touch on the topic of the original blog article beyond the headline or description.

Again, this can be great in some ways. The evolution of a topic can be fascinating as it is morphed through enough various groups’ brain filters. However, even in the best scenario that it does not lose all of the author’s well-crafted thought provoking intent, this can still lead to a pretty messy challenge for the originator to keep up with the many conversations. When it comes to blogs, either reading them or writing them, those opinions count. Sometimes the best part of a blog article is in the comments that build upon the topic.

Native Blog Comments vs. Off-Blog Comments

When conversations are broken apart, each of the individual discussions will often lose a lot of the best and most well thought out responses from the smartest and most worthwhile participants. Also, as I already mentioned, it significantly discounts many opportunities for others with like minds to network together.

In the end, let’s face it … more people are going to see the original article in its native environment than they will on any given reader’s Twitter, Facebook, LinkedIn, or Google+ profile. With that in mind, if you really have something to say, you will do the author, yourself, and other readers a much greater service by including your comments on that blog article. Best of all, your comment is usually just as convenient, and can often even be shared in duplicate, with a single click, to your other social networks if you should choose. That way, others can see what you thought of the topic even before they go and read the article.

Some social networks have helped to make accommodations for this challenge, but others still have some work to do. I am hopeful that this will be a part of future Google+ improvements.

An example of a huge leap forward toward connecting blogs with outside conversations was in Facebook comments, which allow for comments to be shared both on the originating blog and on Facebook simultaneously. This is one way I think that Facebook is still whipping Google+ in a huge way, although I expect that to change.

Similarly, Disqus does a fantastic job of connecting conversations across networks, although it could still be better at pulling in off-blog comments with higher accuracy. BackType used to fit this need by bringing in conversations from all over the place, but they kind of wrecked that system in favor of other money-making hopes.

If you are not familiar with the usage and benefits of Facebook comments, there is more about the platform in my earlier article titled “How to Add Facebook Comments to a Blog and Improve Search Ranking“. If you are not familiar with Disqus, you may enjoy the article titled “Why Disqus May Be The Best Social Network of 2011“.

In any case, I think that making a greater connection with those off-blog comments is a responsibility of the blog owner, and should always be taken seriously. There are a lot of ways to monitor those conversations, and none of them are a perfect magic bullet. It takes a lot of attention, but should not be overlooked.

Google+ vs. Blog Comments

Google+ is an excellent platform. I really like it for many reasons, and not the least of which is the high level of interactivity that I have encountered there. It seems that people are really enjoying a lot of conversation on Google+.

Of course, some of that active engagement may be because it is still a bit of a novelty. It could also be that, although it is a much different type of platform, people are seeing it as a chance for a “do-over” by handling it differently than they handled their Twitter or Facebook. Whatever the case, it seems to me that people are using it in great ways, and it is far less spam-riddled and spam-prone than many other networks.

Sadly, Google+ also poses a greater challenge for monitoring and participating in the outside conversations about your topics. I hope it will change, but in the meantime, I think it is worth being aware and attentive to as many as possible.

What Makes Sense to You?

It is an extreme example, but do you ever see a comment on an outside network about a blog article and it shows without a doubt that the person responding did not even give a passing glance at the original context, beyond the headline? It could frustrate the originating author, but for me, I mostly just chock it up to another brainiac trying to sound smart without the will to actually be smart. You know, like reading beyond the headline before replying. Yes, this is an extreme example, but here is something I find to be common: comments directly on a blog will nearly always be more on-topic and more beneficial to the community.

The greatest variable across all of this wonderful technology is you. Nobody is going to tell you how to use a blog, either as a commenter or an author. The best I can hope for is to give you some encouragement … you know, a nudge. Where you take it from there is up to you. In my opinion, as well as my actual usage, I find it beneficial that if I am making a comment about a blog article, I duplicate it with a simple copy and paste from the original article to whatever network I am sharing it on. That is, if that option is not already a part of the blog itself, which it often is.

What do you have to say about this? Go ahead … put it on some other network where nobody but a few of your friends will see it. Otherwise, feel free to join in and stop being so damn elusive. What are you afraid of? These people don’t bite!

P.S. Biters please refrain from biting other respondents … just this once. 😉