Facebook Profiles Are For PeopleI guess it should not shock me to see the many Facebook profiles with a company logo or even a company name instead of a person. It seems that a lot of people simply do not realize the difference between a Facebook Profile and a Facebook Page. I will break this down really simple for anybody who is confused.
Facebook profiles are for people, and not businesses. Facebook will delete your account for using a profile for a business. They may not catch each one, but I have seen it happen, and there are a lot of people out there who will report businesses using Facebook Profiles for business. It is written clearly in the Facebook rules as follows: “You will not use your personal profile for your own commercial gain”.
Facebook Pages are for business, and include features that are better suited for a company seeking to do business on Facebook. They are easy to create, and may save you from a deleted account. Go and check it out for yourself. Here is the link to create a Facebook Page.
The Receptionist and Facebook Marketing Expert
In this age of social media frenzy, a lot of people are scurrying to find the next silver bullet that will assure them the highest level of exposure at the very lowest cost. Small businesses are trying to turn receptionists into marketers and SEO (search engine optimization) experts. The cost of this can often mean utter failure, embarrassment, and even banning from the world’s favorite social network.
I see a lot of businesses using Facebook Profiles and it stuns me every time that they actually think it is fine to do so and that it is normal for potential customers to have to send a “Friend Request” in order to communicate with them on Facebook. Really, doesn’t that seem like an obstacle? Wouldn’t it make more sense that people can freely choose to communicate and see what a business has to say?
Facebook Pages and Other Facebook Business Tools
Facebook provides a lot of useful tools for those people who choose to use the Facebook service and Facebook Pages properly. There are many possibilities to integrate Facebook Pages and other Facebook business tools with your business website. For example, below is a Facebook “Like Box” including a stream of recent activity on my newest Facebook page. It allows people to “Like” my new Facebook Page from right here on my blog, without even having to leave and go to Facebook.
Just one more thing! Did you “Like” my newest Facebook Page yet? I plan to share some things and have some discussions there which will not be here on my blog. Go ahead … I made it easy for you! See below!
I Like My Like Button!I added a Facebook Like button to my blog today (at the top of each blog post), and I must say that I like it. I like it very much. So, what does it do and how does it work?
The Facebook Like Button is the fastest and easiest way to share things with Facebook friends to date. It is as fast as if you “Like” something right on Facebook. That is because it actually is on Facebook and uses an iframe. If you like, there is an alternate implementation, but the iframe is just fine for most websites. It requires no additional action from users … no popup, no filling out a Captcha, no adding descriptions. It just takes a single click to “Like” something.
For content producers like me, and there are a squillion of us, it is like a new toy. It takes Facebook to a new level, and should not be overlooked by anybody who cares about reaching people in social media.
Join My Online Contest ContestOnline contests have become extremely popular, and with good reason. People love getting things for free! So I decided to offer you the “Online Contest Contest”. Yes, you read it right … a contest contest. So what do I mean by that? Allow me to explain.
I am going to give you a chance to win cash and prizes and also gain free exposure to a lot of people. Since my blog is about Internet marketing, this is both an online contest and also an article to help people think about how to better market their business. This way, you can still gain a lot of value from it, even if you do not win the contest. Yes, you still win, even if you do not “win”. While I give you the rules I will provide tips to run your own contest. Each “Online Contest Tip” below will outline this particular contest.
I hope you will enjoy this. I look forward to rewarding some very excited winners.
Online Contest Tip: Defined Timeframe
A contest should have a defined timeframe so that participants know when to expect their winnings. This contest will run from April 5th to April 20th 2010 and winners will be announced by the last day of April.
Online Contest Tip: Easy to Participate
This is a contest for the best online contest ideas but you do not need to submit a contest idea to win! I am going to give you multiple easy ways to participate and win. You do not even have to fill out a registration form or sign up for anything!
Online Contest Tip: Make it Relevant
Since prizes are a huge piece of any contest, they should be relevant to the contest promoters’ business model. For example, if you have a fishing store, you may want to give away fishing poles, but you probably do not want to give away knitting needles. It should be relevant to your industry.
As an Internet marketing guy, I help people to make their business more successful online. So, when I decided to hold a contest, I determined that it should be relevant to people seeking more success in their business. This is why I am providing ways for you to achieve more exposure.
Online Contest Tip: The Prizes
The best contests will provide value for the contest promoter as well as the participants. Nobody loses, and somebody gets a great feeling of winning along with some cool free stuff, like money! Here are the prizes of this particular contest:
Cash Prize – The first place winner will receive ten percent of any new marketing contract that I accept during the contest period, referred as a result of the Online Contest Contest, plus ten percent residuals for the first 12 months from any contingency contract. Note that I do not sell $.95 knitting needles, and this could be big.
Win a Blog – The first and second place winners will each receive a custom WordPress blog setup including ten hours of customization and SEO services, or equivalent redesign services.
Business Exposure – Gain more exposure to your business! Each winner will receive spotlighted exposure in a blog post here at aWebGuy.com in a winner’s announcement, plus all participants will receive recognition in the comments and reactions on this blog post. This can add up.
If you run a contest, try not to exclude people. You should make it easy to join in and win. In this case, I am making it really simple to participate. Since my blog will add social media reactions in the comments, it will be really easy for you to show your participation and gain exposure, too.
Everything that appears in the “Comments and Reactions” for this blog post will have a chance to win. For example, my blog is set to include social media “reactions” from FriendFeed, Twitter, Digg, Reddit, Hacker News, Blogger, WordPress, YouTube, Vimeo, Picasa, Flickr, TypePad, Movable Type, BackType, UberVU, and other services. These are just the services that are set up to automatically appear in the comments and reactions. You can also add comments directly. Remember, everything that shows up has a chance to win!
Online Contest Tip: Make the Rules Easy to Understand
If it is easy to understand, it becomes easier to win. In this case, I am using a point system. Winners will be determined based on a simple points system, and can choose how to get more points. Some of these are really easy! Here is how to get points:
250+ Points (New Contract): I will award two hundred fifty points to the referrer for each new client who contracts my SEO and social media marketing services during the contest period from April 5th to April 20th 2010. That is 250 points per new contract, and it adds to the cash prize, so don’t be shy! They simply must express that they heard about it from you.
100+ Points (Contest Ideas): If you submit the Contest Idea that receives the most “likes” (note the “like” button beside each comment) you will receive one hundred points plus five points for each “like”. You surely have friends to help you, right?
100+ Points (Blog Points): If you blog about this contest with a link back to it, you will receive one hundred points for the blog post (or other website) plus one point for every 10 unique visitors linked directly to this page coming from your blog / website during the contest period as verified through a Clicky Web Analytics referrer report. I suggest adding a comment here on this blog to claim your article. I will also provide a “dofollow” link back to your post.
50+ Points (Comment Points): If your individual comment here on the contest page other than a Contest Idea receives the most “likes” (note the “like” button beside each comment) you will receive fifty points plus five points for each “like”.
50-550 Points (Digg Points): If you Digg this article and include a Digg comment, you will receive 50 points. If the article reaches the front page of Digg.com, each person who diggs the article will be awarded an additional 500 points.
25-45 Points Daily (Twitter Points): If you send a tweet, you will receive 25 points, and if it is retweeted, you will receive an additional 2 points for each verifiable retweet up to a total of ten (for a possible 45 points per day). Twitter points will be calculated based on tweets which appear at TweetMeme.com.
25+ Points Daily (FriendFeed, Reddit, Blogger, WordPress, YouTube, Vimeo, Picasa, Flickr, TypePad, Movable Type) Reactions aggregated and appearing on this blog post as reported by BackType and UberVU across these listed social media sites will be awarded 25 points each, with a limit of 25 points per network per day.
Online Contest Rules: The Fine Print
Every contest needs some rules, but the fine print should be easy to understand. In the case of this contest, I have tried to make it as easy as possible to understand, and to win. See the Contest Contest Official Rules.
Tactics and Strategy Are Not The SameI look around the Internet and see a lot of social media tactics without any overall strategy. It often leaves me shaking my head when I see so-called social media marketers who offer nothing but setting up a couple of social media accounts then find a handful of people for their client to spout advertisements to. Maybe they even offer to do the spouting, but often without a real sound plan. It leaves little wonder why so many people are left to question the usefulness of social media in their business. It is a sad fact for many companies, but it can be fixed.
For the purpose of this article, let us look at the words tactic and strategy like the military does. A military tactic is an action that is implemented by a group of no larger than a division. A strategy addresses the planned outcome of the entire military operation. In social media terms, one way to look at a tactic is sending tweets on Twitter, while a strategy addresses how those tweets fit into the overall business plan and marketing objectives.
I suppose it should not be surprising that many people do not understand the difference between a social media tactic and a social media strategy. After all, most of the people implementing social media today are not marketers by trade, nor have a significant stake in the outcome. Many will say that they are marketers, but most really are not. They are technicians of marketing tools, but not practitioners of the trade. If this insults you, it shouldn’t. It is not saying that the receptionist who was put in charge of tweeting is any less important, or that the guy in accounting who created the last ad campaign is any less valuable as an accountant. We all have our own skill sets, and just because it is popular, you can still be cool if you are not a marketer.
Social Media Tactics Examples
I witness many social media consultants who promote setting up Twitter and Facebook accounts, fancying up the profile pages, and helping customers to find followers or fans. Sadly, this is about as useful as a hammer without a carpenter. These tactics are just creating tools, and without a strategy … an actual understanding of what to do next and why, companies are often left to receive terrible results and disappointment. A tactic without any function or objective in place is only useful on a very short term basis, and that is if they have luck on their side.
A common tactic I see is the social media consultant who tries very hard to reach a lot of people with entertaining messages like a funny video, a joke, or inspirational quote. They tell their clients to be fun, interesting, and engaging. They promote making a lot of friends by being themselves and making it personal. This is all just fine and dandy, but it is only a tactic. In the end, you may have a lot of people who like you but still lose a lot of time and money. The overall strategy of this social media tactic is that if you have a bunch of friends and they like you, it will be easier to sneak in your advertisement now and then and get your friends to help you spread it to the world. The problem is, these are only tactics, and there is really not a sound strategy. Friends are great, and we can all benefit from having more friends. I love the friends I meet via social media. I met my wife back in 2000 using social media. All the friends are fantastic, but those friends alone are not likely to come running make your mortgage payments. You need more to your strategy than this.
In an upcoming article I will show actual statistics which I have compiled regarding the effectiveness of tactics in contrast to strategy, but for now I want you to think about strategy more in terms of short and long-term objectives, and how you can improve yours.
Social Media Strategy: A Plan for Success
Let’s just say that you have a bunch of people following you on Twitter and a squillion fans on your Facebook Page. What are you going to do with that? Will you provide something that nobody else is doing? Do you have a strategy that is sustainable beyond the next Facebook update?
Let us use a restaurant as an example. If you have a restaurant, will you blast out your specials every day and hope people come to see you, then perhaps just keep lowering your sale price until this tactic begins to work? I hope that you don’t think that is a useful strategy. Try to think of strategy more like this: Create a contest among waiters to see which one will have more customers tag your restaurant in a Facebook photo or upload a picture of their good time with your awesome waiter on TwitPic and send it to you as a reply on Twitter. Create a special inauguration party for your latest “Mayor” on Foursquare. Integrate these tactics into an overall strategy to produce a sustainable marketing force of people who love what you do and love to tell their friends. Reward them with something fun, interesting, and preferably delicious. These are things people will remember, and ways to have other people interested, rather than just wasting time with basic advertising tactics.
Even Good Strategy Fails Without Implementation
A good strategy will still not benefit your company without implementation. If you find that you have a handful of tactics without a really solid and productive strategy, stop and take another look. It is not too late to start doing things better, but each day that slips by will mean more money down the drain.
Here is one more example of a strategy. My strategy is to provide something useful. I want to give you something you did not get elsewhere. I want to give you something valuable that you can use today and receive benefit. Using this strategy, a small portion of my readers contact me when they are ready to create and implement a strategy using tactics that work.
Polarizing an audience does not mean that you are telling them to go away or that you do not appreciate them. When you polarize your audience, you set yourself apart from the crowd and you often gain respect. If somebody does not respect you for who you are, you probably did not need that respect anyway.
I am first going to explain what I mean by polarizing an audience, and then give you my recent example that happened with an article I wrote titled “Era of The Social Media Dubeshag”.
Stop Trying to Make Everybody Happy!
Sure, you are in business, and you want to be certain that anybody and everybody will want to buy your products or service. You want everybody to love you, I get it. Have you ever considered the downsides? Yes, the downsides can be that your biggest fans are indifferent. They are not the kind who will drag their friends, family, and complete strangers kicking and screaming to buy your brand.
Looking around the business world, you can see many very successful instances of polarizing an audience. A good example may be in Apple Computer’s decision to not support Adobe Flash Player in their iPhone and iPad products. Other examples are available in the soft drink market with Coke and Pepsi, and extreme examples occur in politics. Who wants a wishy-washy politician, anyway?
Do Facebook and Google Polarize Their Audience?
Once you know your brand, stand strong to it. I don’t mean going around and intentionally making people mad at you, but don’t be a chicken either. Just look to Facebook for an example. Facebook is not at all afraid to polarize their audience. They are in the news for it every time they make a big change, but you don’t hear them apologize for how they run their business, or the culture of their brand. Does it work for Facebook? Consider this: If Facebook was a country, it would be the third largest in the world with over 500,000,000 (yes, five hundred million) users.
Google battles against whole countries, like China and recently Italy. I don’t think I need to go into a lengthy argument of how Google polarizes their audience. They are famously polarizing, just as most massively successful brands are.
Sure, you can say that Facebook and Google do not have any real competition, but they do, and in huge order. Many people just don’t look at them as having competition because they are so extremely large and tower over their competitors. In any case, consider who you hear more polarizing stories from … Google or Dogpile?
Today’s Murnahanism: Being famous often requires the guts to be infamous. If you just want to please everybody, give up now, before you get hurt!
Pleasing Everybody Satisfies Nobody
I have said it many times that “I do not try to please everybody, and that pleases some people very much.” I strongly believe in this statement and it is with me at all times. What it means to me is that I will not waiver from who I am just to make people like me. It seems that if they do not like me, they dislike me with emphasis. Conversely, if they like me, they like me very much and they are brand-loyal. I try to leave very little room for indifference.
So What About This Dubeshag Article?
I created a new word for our chubby or less-than-Clark-Gable friends in the social media world. I called them “dubeshags”. The genesis of the word was in good humor, and there is what some would call a very funny back-story. You can read the article and judge for yourself.
It polarized an audience in a pretty big way. I was accused of all kinds of crimes of social media for writing it, such as using popular names to build popularity. I explained my reason for writing it in an addendum to the article and it included the statement as follows:
If you think I wrote it for attention, I would have left it as a draft if I didn’t want people to read it. Sure, I want it to be read. Maybe you just blog for the entertainment of your cats, but I do it for public consumption.
The moral of the story is this: Whether people loved it or hated it, the word “dubeshag” is no longer a secret. In roughly 36 hours, dubeshag went from zero listings in Google and no recognition at all to over 500 listings in Google (and later over 25,000); over 120 Digg.com diggs; a handful of votes on Mixx.com, Reddit.com, and StumbleUpon.com; was re-blogged on many blogs; has been tweeted to hundreds of thousands of Twitter users; created an interview on Social Blade; and has flattered a few of the dubeshags who were mentioned.
Who cares if it made a few people pout? Certainly not this author.
Author’s Addendum: This was a strange example, but it does show a few key things pretty clearly. It shows that original content can spread fast. It shows that with a little know-how, you can build a lot of incoming links. It shows that even if you step on a couple toes, you can still be very well branded and have an audience like the kind I mentioned … the ones who will tell a lot of people.
It is funny that since I wrote this and was away for an event at my son’s school for a couple hours, the number of listings for dubeshag on Google keeps going up. In a short time it increased to tens of thousands of pages talking about dubeshag, and linking to the article. So it should kind of make a person wonder what happens when you do that several times per day? What happens if you do it for six months, a year, or longer?
It amazes me how some people still wonder if this whole SEO and social media thing is really worth looking into or not. To those in doubt, I hope I have given you some food for thought, and I hope you will investigate further. Stick around and read some more. You may find that there is a lot more to it than you think.
