Twitter in Numbers: Marginal, Not Magical

100 Twitter Profiles Examined
100 Twitter Profiles Examined

I don’t write a lot about Twitter these days. I did back in the golden days, but many Twitter users don’t readily recall “The Golden Days of Twitter”. Today, I want to offer up some recent observations about Twitter, along with some rather curious numbers.

If you are an old timer with Twitter, you will almost undoubtedly nod and agree with a lot of this. If you are new with Twitter, this should help you understand the service in ways you may have missed. If you are one of those incessant spammers of modern day Twitter, oh yes … then you must be new, or you would have received the memo to explain how the Twitter Follower Frenzy just makes you look bad.

I want to offer a short bit about Twitter following, but then show you more about where Twitter is going for those people who are unwilling to adapt to a better, and smarter purpose for their tweeterizing. Oh, don’t get me wrong, I’m not here to tell you the right or wrong way to use your Twitter … I will just give you some facts and figures and let you see for yourself.

Holy Bird Poop! Look at These Twitter Followers!

Once in a while, but less frequently than before, I check to see who is following me on Twitter. There are always a few new faces to greet me, and I like to know who they are, the best I can.

I used to try and follow most people who followed me on Twitter, so they could feel free to reach out to me directly with a private direct message if they should choose. It has never been because I was concerned they would stop following me if I did not return the “favor”, as if it is some amazing favor to follow somebody. Maybe they think it’ll make them famous … or at least feel famous.

This is just a bit of opinion, but it seems to me that following somebody’s Twitter feed should be because you are interested in what they share, or because you are interested in establishing some sort of communication with them. Am I right, or did I miss something?

Let me show you what I found yesterday when I looked through the list of people who, in theory, wanted to know what I have to say on Twitter. This table includes numbers I gathered from the most recent 100 people who followed my Twitter feed. I chose to follow a few of them, but I want you to take a quick glance through the list. Below the list, I will share some averages, and logical assumptions that a reasonable person could make.


followers following ratio more or less tweets
1097 1931 1.76 : 1 834 814
1015 1989 1.96 : 1 974 889
2977 2359 0.79 : 1 -618 815
66 311 4.71 : 1 245 917
202 1928 9.54 : 1 1726 30
579 2001 3.46 : 1 1422 1037
233 868 3.73 : 1 635 952
2099 2300 1.10 : 1 201 793
617 1170 1.90 : 1 553 91
6323 6459 1.02 : 1 136 1557
113 308 2.73 : 1 195 614
365 1002 2.75 : 1 637 456
12471 12861 1.03 : 1 390 18712
6265 6103 0.97 : 1 -162 4229
524 2001 3.82 : 1 1477 86
403 678 1.68 : 1 275 295
2362 2416 1.02 : 1 54 6160
9481 10427 1.10 : 1 946 9115
1938 1999 1.03 : 1 61 3486
1178 1956 1.66 : 1 778 1341
8439 8238 0.98 : 1 -201 144
1662 1956 1.18 : 1 294 325
1888 1902 1.01 : 1 14 714
112 138 1.23 : 1 26 504
2094 2305 1.10 : 1 211 451
729 1248 1.71 : 1 519 2588
5166 5597 1.08 : 1 431 7871
287 1685 5.87 : 1 1398 94
484 910 1.88 : 1 426 1069
334 745 2.23 : 1 411 7025
1123 1961 1.75 : 1 838 1448
285 351 1.23 : 1 66 4350
73 482 6.60 : 1 409 27
205 246 1.20 : 1 41 473
10859 11887 1.09 : 1 1028 1076
157 575 3.66 : 1 418 155
90 1229 13.66 : 1 1139 6
646 1252 1.94 : 1 606 1313
194 284 1.46 : 1 90 173
4169 3298 0.79 : 1 -871 4047
9107 9299 1.02 : 1 192 764
13779 10807 0.78 : 1 -2972 1650
990 1943 1.96 : 1 953 3135
174 393 2.26 : 1 219 115
175 376 2.15 : 1 201 58
35 242 6.91 : 1 207 22
431 905 2.10 : 1 474 10
1015 1113 1.10 : 1 98 1540
1691 1693 1.00 : 1 2 1237
1373 1979 1.44 : 1 606 527
272 571 2.10 : 1 299 457
438 1085 2.48 : 1 647 425
661 219 0.33 : 1 -442 154
1877 2055 1.09 : 1 178 3044
2204 2394 1.09 : 1 190 3359
2249 2393 1.06 : 1 144 350
168 796 4.74 : 1 628 6
60 922 15.37 : 1 862 54
301 717 2.38 : 1 416 124
401 2000 4.99 : 1 1599 76
48 405 8.44 : 1 357 10
3312 3635 1.10 : 1 323 2171
23141 20522 0.89 : 1 -2619 3126
329 720 2.19 : 1 391 13
12 41 3.42 : 1 29 27
2716 2964 1.09 : 1 248 1314
1066 2001 1.88 : 1 935 1405
242 601 2.48 : 1 359 53
272 373 1.37 : 1 101 10
806 1873 2.32 : 1 1067 447
1005 1628 1.62 : 1 623 67
1316 1442 1.10 : 1 126 48
134 653 4.87 : 1 519 152
293 1389 4.74 : 1 1096 76
149 2001 13.43 : 1 1852 11
138 638 4.62 : 1 500 17
4387 4788 1.09 : 1 401 55
4329 3688 0.85 : 1 -641 180
89 491 5.52 : 1 402 5
1121 1866 1.66 : 1 745 662
132 1030 7.80 : 1 898 20
135 226 1.67 : 1 91 66
2317 2551 1.10 : 1 234 618
380 1143 3.01 : 1 763 55
70082 73497 1.05 : 1 3415 1815
24118 21839 0.91 : 1 -2279 700
972 1384 1.42 : 1 412 522
140 146 1.04 : 1 6 472
877 1034 1.18 : 1 157 312
5337 5239 0.98 : 1 -98 410
65 257 3.95 : 1 192 108
3472 3779 1.09 : 1 307 1190
459 1025 2.23 : 1 566 73
572 1129 1.97 : 1 557 35
301 1097 3.64 : 1 796 489
548 2001 3.65 : 1 1453 2
116 1267 10.92 : 1 1151 1
194 1518 7.82 : 1 1324 121
130 177 1.36 : 1 47 15
61 400 6.56 : 1 339 1
avg. followers avg. following avg. ratio avg. difference avg. tweets
2820.18 3217.16 2.84 : 1 396.98 1202.23
total followers total following total tweets
282,018 321,716 120,223

What Do These Twitter Follower Numbers Indicate?

What I hope you will notice is that the average of these 100 users is following 2.84 other users to every one who follows them. That came out to the average person following 396.98 more people than are following them. A common strategy Twitter has tried to address is that of following a lot of people in hopes they will return the follow. Twitter has set limits as an effort to avoid this, but it is still alive and going strong. What so many people don’t understand is how worthless it truly is in practice.

Now, we could assume the 284 percent (2.84:1 ratio) means people are just doing a lot of “listening” to others, but I found reasons to doubt that. I have tested simply re-following everybody who follows me on Twitter, and you probably guessed it … my follower count goes up like mad! When I stop re-following everybody, it levels off.

This whole topic is much like I wrote about two years ago in an article titled “Follow, Unfollow, Re-Follow … What?!” In that article, I even offered a logical alternative, but apparently that memo missed a few desks.

Perhaps an even more important read for people doing this would be a popular piece I wrote titled “Social Media and The Absurdity of Implied Reciprocity“. Yes, I said “absurdity”, and based on public reception of that article, I think I built a pretty darn good case against this tactic.

What is Twitter Really Getting You?

I’m going to show you some real numbers that reflect user attention and engagement. Of course, there is much more to Twitter than just sharing website links, but since it is a valuable part of Twitter for many people, I’ll use website traffic to make the point.

Let’s look at some sobering numbers based on over 1,000 tweets, and their affect on website visits. Below is a table showing the ten most recent articles published here on my blog, along with the number of times they were tweeted at the time I wrote this. The total of tweets is 1016. The average number of tweets is 101.6, with the lowest at 48 and the highest at 228. Those are sufficient numbers for the point I want to illustrate.

Note: I’ll bet real money that if you click on the most popular ones, you will discover that they continued to receive hundreds more tweets over time.

In a perfect world, that will happen because they were just downright great information, but it also happens too often because enough people clicked and saw a startling number of retweets, and so they tweet it without reading beyond the first three lines.

Yes, in far too many cases, people will just assume it is good, because enough others thought it was good … neglecting that mind of their own altogether. Fortunately for you, you’re still reading, and you are judging for yourself.

I measure everything. Measuring and analyzing data is an important part of my job. So I’ll tell you what I found from those 1016 tweets, and their multi-million user exposure. The readership totals reflected great signs that readers were paying attention. They spent an average time on page of more than five minutes. That includes the 10 second clicks, and it is good time on page. The average pages visited by readers referred through a link from Twitter was 1.8, so a decent number of them clicked around.

Here’s the punchline! Out of this sample of 1016 tweets by many different users, the highest number of website visits attributed to any individual tweet was 21. The average number of visits per tweet came to 2.74. Maybe that doesn’t seem very surprising, but let’s add some contrast. Two years ago, I witnessed no less than 500 visits from a single tweet within the first hour of tweeting a link to my blog. My guess is that the past level of engagement and traffic generation from Twitter had a big role in its eventual degradation. Times have changed, and much of that change can be attributed to the following frenzy I described.

I Still Like Twitter … But …

I like Twitter a lot, and I don’t intend to stop using it any day soon. Twitter presently accounts for approximately 10 percent of traffic to my blog. I’ll take that 10 percent, but one thing I’m certainly not going to do is worry about whether a squillion people follow me.

The way I see the math, even if each and every one of those 100 users I listed above were to read an article and then tweet the link to my blog, on a sunny day I could expect 374 website visits from that (their 100 visits, plus an average 2.74 visits per tweet times 100). Based on their usage model, I think that would be a pretty steep climb.

The overall average engagement of Twitter users is very low. There is a relatively minuscule few who truly make good use of the service, and those are the ones I enjoy my Twitter time with.

What do you observe about Twitter?


P.S.

I hand-picked some articles I have written about Twitter. I hope you will enjoy these.

If you still insist on more, I wrote a book about Twitter.

Twitter Boom; Twitter Bust; Twitter Revival?

Shall We Revive Twitter?
Shall We Revive Twitter?

Are Twitter’s networking and conversation possibilities still compelling, or is Twitter mostly for link sharing and SEO now? The experience of Twitter is different for each individual, but maybe there is also a collective answer.

If you have used Twitter as long as I have, you have surely seen a lot of change. I opened my first Twitter account in April 2008, just over two and a half years ago. I used Twitter to announce my racing starts and results, and to let people know when my auto racing webcast was live. I was too busy on race tracks to use it for much else.

In the beginning, I was pretty unaware of the great value of Twitter, as most of us were, but then I decided to take a little closer look when I created my @murnahan account. Twitter’s usefulness really struck me after I learned about a fire that happened on the roof of my kids’ school, about 100 yards from my home, in a Twitter update. No, I didn’t learn about that fire by hearing the fire trucks or standing in my driveway and seeing flashing lights. I discovered it on Twitter. This was when I decided that Twitter was really worth a closer look.

Witnessing the Twitter Boom

There was a time, about a year and a half ago, when you were “nobody” if you didn’t use Twitter. It was a sudden craze that dragged celebrities in by the hundreds, and all that publicity coaxed people to check it out. Many of the huge boom of Twitter users were pretty skeptical of Twitter, but they just had to know what it was all about. It was a really amazing tool back then, for those who learned how to use it to meet people and build a network.

The Twitter boom was in full swing, but the majority of new users did not return more than a few times, and Twitter experienced massive losses of users. The number of new users was still skyrocketing, but the number of people actually using the service looked bleak. The loss rate was high.

Twitter is still pretty close to the same service, overall, and the tools surrounding Twitter were made better since that time. What has changed is in how it has been used, which is unique for each of us, but has a collective affect on Twitter as well. Like any tool, it can be used in productive ways, or in unproductive ways. A hammer can build a home, or it can destroy one. Unfortunately, many users have been influenced by the “dark side” and have been less than productive for themselves and the community as a whole.

There are many people who will choose to use Twitter to “build a house” rather than destroy one, but there are enough hammers swinging that it can be pretty challenging to recognize the difference. The confusion and frustration showed many Twitter users the door, and they left.

Twitter made it really easy to meet people, but this had a downside, too. I have met a lot of great people using Twitter. I have also met thousands of people who have no more use for me than to add another number to their Twitter follower count in hopes that I will click their link and buy something from them.

Are the Good Days of Twitter Gone?

Twitter became the easiest network of all for gaining a following of people. I called it the Twitter Follower Frenzy in an article from June 2009, and it just kept growing from there. I found that for a lot of users, it felt like an obligation to refollow anybody who loved them enough to follow their Twitter feed. Heck, I never sought followers, but somehow I ended up following over 20,000 people, mostly just because they had followed me and I wanted to seem politely accessible.

The Follower Frenzy led to a huge pitfall. Call me an ass for pointing this out, but it is really true, and I can tell you why. Twitter gained a lot of it’s popularity among marketers because it was fun, interactive, informative, and because it was a really easy way to bring thousands of people to a website. Once people seemed to “figure out” that anybody and everybody can be a “marketing expert”, Twitter was the low hanging fruit. Twitter would become the place where anybody could be a success by pushing out advertisements, or so they hoped.

How extreme was the lure of Twitter? Back in early 2009, when I would send a Twitter update I could watch anywhere from 500-2,000 visits to my blog from a single “tweet”. Less than 300 unique visitors attributable to a given tweet meant that Twitter was down.

It was apparent that anything worth a tweet was going to be quite visible. Twitter was really useful for bringing attention to websites, thus it became highly abused. It can still be useful for sharing information, but nothing like early 2009. It was really very astonishing.

I had a lot of fun with Twitter back then. Here is a video I produced reflecting the fun I had: Twitter Kids

Is Twitter Really Damaged, or is it Just Me?

It was easy for me, at first, to question whether I had just become less useful or interesting. I ruled this out, because all of my other networks and my blog were still doing fine. Perhaps I have become less interactive with Twitter, but that was actually more of a reaction than the cause. I slowed my use of Twitter as a conversation and networking tool when it started looking more like just another link sharing network.

I questioned whether it was just me who noticed a lot less interaction on Twitter, but I can definitively answer that this was not the case. There was a collective damage by many users, and there was actually a defining moment when Twitter started going down hill for me, and for a lot of others. Ironically, it was right about the time I launched the book “Twitter for Business: Twitter for Friends” which so many of my Twitter friends urged me to write.

I still find usefulness to Twitter for it’s search functions and for communicating with a few friends. I like Twitter, I really do, but where I have noted troubles with Twitter is in the number of people who took their follower count too seriously and it became a shouting contest where millions of people tried to get their 15 minutes of fame or to sell their goods and services. It started to look like a huge business opportunity to millions of people.

Collective Benefit of Reviving Twitter

The question of whether Twitter is worth “reviving” is a matter that is up to each of us to answer. We each use Twitter in our own ways, and we each see different results. A revival of Twitter is something that we each do on an individual basis, and it largely affects only our own experience with the service.

At the same time, I still hold some belief that if enough people took the initiative, there would also be a collective benefit. It took a collective effort to cause the damage and subsequent loss of interest in many people. Similarly, doesn’t it seem possible that there could be a collective repair and restoration of people’s interest if we reversed some of the damage?

I think there can still be a lot of great conversations and relationships built, but it will take effort. It will likely require close attention to follower/following connections, and making lists to manage all the information.

The days of massive website traffic and huge allure to inexperienced and shotgun-blast marketers has dwindled. The allure to spammers is still there, but it seems less pervasive because they realized it is no longer the goldmine they hoped for. The useless garbage is easier than ever to filter out if you make the effort.

Perhaps now if people will concern themselves less with unrealistic popularity and inflated numbers, and more with purposeful popularity within a core group of interesting people, Twitter can still be a great networking tool. That is, if we can bring back some of the interest of those great people who just became bored, irritated, and deaf from the static.

Well, what are your thoughts? Don’t be shy!

P.S.

I hand-picked a small group of articles I have written about Twitter over time. I hope you will enjoy these:

Photo credit to SlapAyoda via Flickr

So You Know Everything About Twitter, Right?

I have been honored to be in the presence of many amazing Twitter users who know how to keep up with the massive data flow. They know how to keep up with advanced Twitter searches so they always know what is happening in the world, or even just in their neighborhood. They know how to create groups that allow them to keep a close watch on everything their friends have to say on Twitter. They even know how to reach out and meet people like them, and to gain introductions to other people they will enjoy knowing. They know the principles I explained in the video below, talking about how and why relationship building is important. I have been honored to meet many of these people, and I enjoy their friendship.

Wouldn’t It Be Great if Everybody Knew What You Know?

I love communicating with my friends all around the world. We have shared amazing times together. We often share a lot of interesting information, personal stories, happy times, and we are the people who count on each other when we need a pick-me-up or some help to reach the right people. Some of us help with each others’ business pursuits, and some of us open our hearts to share our life’s story. All together, it makes an amazing mix of people … each learning from the mixing pot of Twitter and social media. My amazement of social media still leaves me with the question: “Wouldn’t it be great if everybody knew what you know?”

It is often really challenging to try and help people … especially with trying to help them learn something new. After all, if you try to teach them something, it is sometimes the case that they will take you as the “know it all” or they may just have a really hard time accepting the idea that “You will never know how much you don’t know.”

Do You Know Somebody Who Does Not Know Everything?

I will raise my hand first. I certainly do not know everything. I do, however, know a lot about social media, and I know a lot about Twitter. I spent hundreds of hours and months of my life to author a book about it!

I am seeking your help to find other people, like me, who do not know everything. I am particularly looking for people who do not know everything about Twitter, and people who may benefit from a guide book with a lot of lessons on how Twitter and social media can be more beneficial through understanding it better.

If you are willing to help me find these people, please click here to read a few ways to help. This will not cost you any money, and it could help you in return. I sincerely appreciate you!

In case you have not read my blogs or my new book, click here to see what others have said.

Enjoy my comedy video and I hope you will get a great smile from it!

Swine Flu Outbreak: Perfect Case for Twitter

Swine flu proves a perfect case for widespread use of Twitter. Never before has there been a method by which important breaking news can spread with the velocity it is spread on Twitter. When I saw the stories of swine flu in the news, I tweeted about it, just as thousands of others did.

There has been a lot of misinformation on the topic of Swine Flu (H1N1), but the fact that Twitter has provided for such fast spread makes me wonder if Twitter can outspread the flu.

Swine Flu Outbreak on Twitter

Here is a compilation of just a few news stories that I found interesting and that I tweeted:

11 more suspected swine flu cases in U.S. http://bit.ly/17VeWH PLEASE RT (View Tweet)

Kansas health authorities confirm new cases of swine flu http://bit.ly/17VeWH (View Tweet)

U.S. swine flu outbreak confirmed (video) http://bit.ly/QrFlR (View Tweet)

MEXICO CITY (Reuters) surgical masks for 25 times their regular price http://bit.ly/YW1Cw #swineflu #flu #swine (View Tweet)

Mexico May Isolate Patients With Deadly Swine Flu http://bit.ly/gs01Y (View Tweet)

High school near San Antonio closed indefinitely http://bit.ly/12Rqkq#swineflu #swine #flu (View Tweet)

Dirty hands spread #Swine #Flu (video)http://bit.ly/jEtZP #swineflu (View Tweet)

RT @CDCemergency 11 swine flu cases confirmed by CDC in U.S.: 7 in CA, 2 in TX, 2 in KS: http://bit.ly/1133Zz (View Tweet)

More Swine Flu Tweets by @murnahan

More Swine Flu Information on Twitter

There are a lot of recent tweets about Swine Flu on Twitter. Twitter will surely be the best place to keep an eye on this news. Here is a link to a Twitter search for Swine Flu. Additionally, a presumably credible authority on Swine Flu on Twitter is @CDCemergency (Website). Keep an eye on this, and if you have seen an interesting story on the subject, please tweet it and also add it to the comments of this blog post.

Twitter News: What are your thoughts?

Tell me what you think of this powerful use of Twitter as a means to spread an important news topic. Give your comments, please.