Google Panda, Google Bowling, and How Bad SEO Can Kill Your Business

Google's: Watching from Above
Google's Panda: Watching from Above


Your search engine ranking efforts may be hurting your business a lot more than you think! Whether you are the person handling your search engine destiny, or you have hired a search engine optimizer to handle it, this is information you should know. I’ll start with some simple facts.

Google makes frequent changes to their algorithm (roughly 500 per year). Yes, algorithm … the mathematical methods used to determine which websites will rank higher or lower in searches. On occasion, the changes are quite significant, such as the “Panda” series of updates (most recently Panda 2.5). We should expect changes, and it is a very good thing.

Google has a lot at stake in continuing to deliver the most relevant results when we go searching. From a search user’s standpoint, it is excellent, because it helps us find what we are looking for, easier and faster than ever. From a business standpoint, it is a huge cause for concern to many people, and often rightfully so.

Should you worry about Google’s changes? Perhaps yes, and perhaps no. Let’s see if I can answer that question. I’ll address some changes in layman’s terms, including a blast from the past that seems to be making a resurgence, which is “Google Bowling”, and it is not to be overlooked. In fact, I’ll explain how the methods of link building which many SEO sell to their customers is the same tactic other companies use to negatively affect competing websites. Please don’t click away if some of this seems too basic, or too advanced. There is value here, and I’ll make it easy to understand.

In Google’s Own Words:
“This update is designed to reduce rankings for low-quality sites—sites which are low-value add for users, copy content from other websites or sites that are just not very useful. At the same time, it will provide better rankings for high-quality sites—sites with original content and information such as research, in-depth reports, thoughtful analysis and so on.”
Source: The Official Google Blog

I often challenge search engine optimization providers for their abuse of people’s fears by telling them SEO requires constant technology changes to keep up. What the abused SEO-buying public hesitates to understand is that SEO is not a function of technology. It is generally very untrue that search engine changes will adversely affect rankings based on technology issues. I have extensive proof of this in competitive markets where I have ranked websites at the top of searches, but made absolutely no changes. Some have not been touched in a decade, but still rank in the top one to three positions for competitive searches. Of course, that only happens if you are doing things above board, and not trying to cheat your way to the top … or paying somebody else to do it.

The problem that is hitting many websites hard with the new Google changes is that they have, either knowingly or unknowingly, used practices which Google has recently cracked down on harder than ever before.

What Google Changed in Panda Update … In Simple Terms

Some of the most recent Google algorithm changes are making a broad impact across the Internet. Big change always sends the cockroaches of the search engine optimization industry scurrying for a new patch of darkness. This time, the changes are in a series of updates called “Panda”, with the latest to date being called “Panda 2.5”. The focus of the updates is to wipe out some of the most prevalent and slimy tactics companies use to try and trick their way to top search engine rankings. I’ll share some reasons this could affect your online business future.

Panda Update is Good News ... Unless You're the Bamboo!
Panda Update is Good News ... Unless You're the Bamboo!

Unique Content Matters: Copycats Don’t Have Nine Lives!

One hard-hit area is companies taking content from other websites and re-purposing it on their own website. This can be as simple as a retailer re-using a manufacturer’s description, or a lazy content producer stealing somebody else’s work. An extremely hard hit area is auto-blogging, which automatically scrapes content from other websites to increase blog content. The more “innocent” instance uses automated means to replicate product descriptions from a manufacturer or supplier database. It happens a lot, and has been widely accepted for years, but many companies are finally seeing the downside. If you are unsure whether this is being done with your website, you may soon find out … the hard way.

What’s worse, is that a lot of people are paying search engine optimizers who use links from this kind of reduced-quality website to link to theirs. These dirty SEO tell the client that more links are a good thing, so they create thousands of them, but they don’t tell the client the rest of the story. It is extremely common, and very destructive, but I’ll get to that in a moment.

A huge number of websites are hit by Google’s more hard-line approach with Panda updates. It is often because somebody opted for the easy way, instead of the right way. This is the way of the dark side of the SEO industry, but somebody keeps feeding the SEO monster, and it’s not me.

I cannot call anybody a victim if this hits them in the wallet, because there are no victims. There are only “willingly confused“. Due diligence and common sense often go out the window when it comes to marketing, and especially as it applies to the Internet. People really want to believe that “easy success” actually exists.

Many people previously decided that the easy way is the better way, but its not true, and Google is proving it. It takes a lot of work to create truly excellent unique content that will perform well in searches. A lot of companies fell for the notion of trying to save money by using cheap SEO tactics and taking shortcuts, but Google is fighting back. Now people are finding out that the cost of shortcuts is a whole lot more than doing it right in the first place. If you who want to know “How much does SEO cost”, I suggest searching Google for it … but be sure to look for this article while you are there: “How Much Does SEO Cost?” is The Wrong Question. It won’t be hard to find … I wrote it.

Links Are Not Created Equal!

A tactic that Google is aggressively punishing is buying or trading links from other websites to make your website falsely appear more credible and “important”. This has always been a sore spot for Google, but more today than ever, as the Internet’s growth accelerates. Google wants to judge the Internet by what people like and find useful, and not things which have been falsely inflated by “content farms” and low-quality link gathering. It is why I have always spoken out against such tactics. An example is my article titled “Reciprocal Link Exchanges Don’t Work!“. I don’t think I can be a lot more clear than that.

Acquiring links is something that most search engine optimizers will tell you is very important. What too many of them don’t explain is that doing it the wrong way will, with near certainty, cause more harm than good. Link building strategies are not created equal, and a huge number of SEO are doing it totally wrong! It is another in a long list of lies SEO tell.

Google knows who links to your website, and who links to the websites that link to your website. There are no secrets here … if there is a link in a public place on the Internet, it is Google’s intent and responsibility to know about it. From all of those links, Google creates and evaluates the website’s overall link portfolio. It is a primary factor in determining what will be listed in search results, and where it will appear on the list. If the links in a website’s overall portfolio of links are not relevant, or are not what Google can logically (algorithmically) expect as a natural conclusion, the website will suffer.

Google Bowling and Bad SEO

I touched on some of the things Google does not like, but now, let’s imagine reverse engineering this. What if somebody else tried to make it look like you used these tactics? One way that seems possible is “Google Bowling”. That is the practice of buying or otherwise acquiring low-quality links to a competitor’s website in hopes of affecting a penalty against them from Google.

Wait! It seems crazy if there is actually a value in this kind of links that they could be used for harm, right? Well, there is not a value in them, and Google Bowling is a real thing … just google it. Directing a high volume of those low-quality links that so many SEO are selling is actually often used against competitors. It is an old trick, but it appears to be making a resurgence since Google’s Panda updates.

That is a dirty tactic, but does it work? Many indications show that it can and does work. Before you worry, here’s the good news: It will generally only have an affect against websites with a weak link profile. The bad news is that if you don’t have a mature and high-quality link profile, it may include you.

This came to mind recently, as I discovered nearly 300,000 new links pointing to my blog, here at “SEO and Social Media Marketing Blog”. They all sprung up in only a few days, which is a bad signal to Google of somebody buying links. Some people would surely say “Wow, that’s great! Hundreds of thousands of free links!” To say the least, I was not so delighted. Somebody is trying to Google Bowl my blog. I discovered it because of excessive Google Alerts, and also signals in my Google Webmaster Tools. See the example screenshot below.

Note: A few days after I took this screenshot and wrote this article, the new link creation peaked at over 2.6 million new incoming links.
Screenshot of My Google Webmaster Tools Links Report
Screenshot of My Google Webmaster Tools Links Report

The good news is that I already had a baseline of over 150,000 incoming links. Some are good, while some are not so good, but it is a good balance. It is a mature link profile with a significant volume of high-quality links in the mix. If not for that, I would be worried, and with good reason.

With a good existing link profile, the worst scenario would be to file a reconsideration request with Google and explain the issue. With a link profile built on weak tactics, the challenge to recover becomes much more tedious, and emphasizes the value of being proactive.

Summary of Google’s Panda Update

When you have thousands … millions … billions, and even squillions of companies competing for the same space, it is pretty easy to see how trickery and fraud could flourish. It is easy for Google (and other search engines) to see this, too. They have billions of dollars at stake, and some of the brightest minds working to thwart that kind of trickery and fraud.

It should be no surprise why, as high search engine rankings became more challenging, the masses have scurried to try and figure out social media. Social media is an important signal which Google uses to measure a website’s value. In actuality, Google is the biggest example of social media there is. The links to and from websites are the most profound social measurement across all social media. It reflects what the people like and do not like. When that is faked, Google has a lot of ways to measure it.

As long as you are not sending false signals by trying to cheat search engines, you have little to worry about when they make changes. The sad fact is that many people are sending false signals, and they don’t even know it. They relied on search engine optimizers who offered a good pitch and a low price. The outcome is often far more costly than doing it right in the first place. Doing it right does not cost money, it pays money. Doing it cheap and haphazard is where the big cost comes in.

Search engine ranking holds many businesses’ success or failure in the balance. Where your website is ranked in search results, whether you accept this or not, can make a huge impact in your business. Most companies don’t fully recognize the degree of impact, because they have never been ranked very well. It is true … most … and that is because the space at the top of the list is very limited.

P.S. If you are the thumb-sucker behind trying to Google Bowl my blog, know this: People are sick of your kind of useless tactics. They already wasted their money trying it your way, and they are pissed. That’s why I often write about your type of SEO, and warn people. I suspect you are pouting like a wet toddler who never got enough love, but you won’t bump me from your favorite spot. Count on it!

Photo Credits:
Panda by geopungo via Flickr
Panda Floss by istolethetv via Flickr

11 Humorous Answers to Dumb Google Searches

Google Search: How to Spell Duh
Google Search: How to Spell Duh

You may wonder how I will make this turn out to be both useful and humorous, but have a little faith, my Google searching friend. This is a list of my answers to some the dumbest Google searches I recently found in my server logs. Before I cut straight to my list of absurdities, allow me just a moment to set the stage.

I love SEO. There, I said it! I really do love my work, although it is usually much more fun to do it than to explain it to people. I am the first to suspect that, as I have often said, “When I Go to Hell, They Will Have Me Selling SEO“. Yes, fun to do it, but tortuous to explain it.

One of the reasons I love SEO so much is the great humor and insights to the human mind that it offers. This is also one of the reasons you may sometimes find me to be condescending and uppity, because there are truly some dumb people out there. Yes, saying that makes me a jerk, but actually more of a “PECKER” (Reference: “New SEO Acronym to Replace SEO by 2012“).

It takes all types to make a species, but wow … just “Wow!” I am a fan of people, but sometimes I have to feel just a little tinge of embarrassment for the floaters in our genetic pool.

The term “SEO”, for the uninitiated, is an acronym for “search engine optimization”, and as a practitioner in the field, it means that I can generally rank at the top of the list for damn near anything I choose. That is why companies pay me to provide this service for them. Yeah, can you believe it? Being ranked at the top of search results is actually worth paying for. That is totally crazy, I know!

Don’t hate me for it, because it comes with a touch of insanity, and a good dose of time. Like well over a decade of practice and studying SEO to know what works.

A good amount of this particular achievement comes down to having a squillion website links pointing to my blog from other websites, and having just a touch of Murnahan wit and charm. OK, you can call it “BS”, or whatever you like, but let’s face it, some websites will rank well in search engines, and some will never be indexed for popular searches. This one ranks particularly well, which comes with a great potential for humor.

I previously wrote about the downside of being obsessed with statistics and over-monitoring of user data, but it is also very important to know how people are finding a website. It tells us what we need to know, and how to make things even better. When you dig really deep, it can sometimes make hot coffee shoot uncontrollably from your nose as you laugh. This is especially the case when you try to picture what in the world those people were actually hoping to find in their online search.

NOTE: Although I am a huge proponent of targeting a market based on specific propensity of readers to become a customer or to refer business. Targeting is why I write things to attract specific searches from specific people. For example, I wrote about NASCAR start and park teams to reach the racing community, while offering good marketing thoughts.

With the good comes the bad, and sometimes it all goes wonky. If you rank well for the useful search terms, always it comes with unexpected absurdities. Although some of these may not seem so humorous on the surface, if you squint and look closely, there is something just a bit funny going on here.

Each of these searches have come in many variations of the search, and each is an actual verbatim quote taken from the top 5,000 searches in my website analytics within the past 30 days (typographical errors and all).

  • Dumb Google Search One: “icecream for sore bum

    OK, I hate to drop this little peach so early, but this one does set a certain tone. This is an actual search that has been repeated in many various forms, including some that were probably typed urgently like “what;s good for hemorrhoids” (Twitter, of course!). It leads users to an article that asks “Is Twitter Good for SEO?“. The article may actually be useful, but I didn’t write this one for bums. If your butt hurts, I really don’t have a lot for you, but dozens of people seem to think that ice cream may help.

  • Dumb Google Search Two: “can your testicals reconnect them selves

    I can forgive this fella for misspelling testicles, and for not realizing that “themselves” is actually just one word. This came from a Korean speaking individual in Burke, Virginia, USA. What I picture is a really frustrated little Korean guy sitting cross-legged at his computer screaming at his lover and murmuring “You betteh be right woman, oh I keow you!

    I actually took a screen capture of this one when it happened. My guess is that he did not want to call 9-1-1, just in case he actually ended up killing somebody. I hope that poor guy is alright! I also hope he does not come for my testicles for wasting his precious moment with my article titled “SEO, Social Media, and Marketing Balls“. In my defense, I did not use the word “testicles” in the article, even once, and there was no medical advice.

  • Dumb Google Search Three: “best hookers

    I suppose I kind of asked for this one when I titled an article “Hookers Write the Best Blogs“. What I didn’t realize at the time was just how many people would be performing Google image searches for pictures of hookers. I searched it one time, just to see what they were seeing. A few transsexual hookers and other creepy images later, I washed my eyes out with Listerine and vowed to never do that again!

  • Dumb Google Search Four: “buy termites online

    Who knew that termites were so in-demand? I see a lot of variations for the query of where to buy termites. Although I am sure a number of these are people seeking to study termites in their laboratory, it makes me wonder how many angry ex-husbands are dumping these voracious little monsters around the foundations of their former homes. For those looking for termites, I offer this article titled “Things You Cannot Sell Online“. Termites are not one of those things, and it is highly unlikely that what you sell is on the list, too!

  • Dumb Google Search Five: “blog trolls

    I wonder what they want with a blog troll. Yeah, I am sure that some people are just looking for a picture of a blog troll, but nobody I know has actually ever seen one. They sneak around in the shadows of the Internet. Here is what I had to say about them: A Few Words About Blog Trolls and Lurkers.

  • Dumb Google Search Six: “cheap sutures

    This one is really dumb for a couple reasons. Sutures are those things they use to stitch people up after surgery. They generally come at an extremely high cost to we consumers. I guess maybe there is not enough markup in the medical field, so they have to find their sutures cheap so they can earn an extra four dollars on a $40,000 surgery.

    The other reason this one cracks me up is that I was once contracted to place a client at the top of searches for cheap sutures. They still owe me many tens of thousands of dollars, but then, that is why I now hold five of the top ten search results for their company name, “Suture Express“, along with their coveted “cheap sutures” and the names of each of their executives. Oops! 😉

  • Dumb Google Search Seven: “what happens if i set up a facebook page and dont use it?

    This one should be simple. What else could a person logically expect would happen? Your computer will be infected with a virus that causes it to explode into a squillion pieces. I would not suggest this, especially with a laptop, but if it happens to you, just Google me when you need those testicles reconnected.

    In case you need to know more about Facebook or their computer-exploding virus, here is more information on the topic.

  • Dumb Google Search Eight: “SEO meta tags

    This one is actually a very popular search, and it blows my mind. I mean, seriously, just look at the source code on any one of my blog’s pages if you need a mental re-adjustment on the topic of SEO tips. I would like to give you a quote from the article these search patrons find:

    “As long as there are people who ask “do meta tags help with SEO” there will be plenty of people to con them out of their money.”

    I hope you are not searching for information about meta tags. If so, you really should stick around and read some more.

  • Dumb Google Search Nine: “what to do when your too good at your job

    My answer would perhaps be to quit the job and seek something better. Please just don’t make it a writing career until you at least learn the difference between your and you’re. Sure, maybe this is no big deal, but if “your too good at your job”, you’re probably going to need a better resume writer.

    This search landed the user on an article titled “Are You Too Good at Your Job?“, but what I think they really needed was to learn about Cousin Prolly in the article titled “Grammatical Reasons They’re Taking Their Business Over There

    Another idea for being too good at your job is to give it all up and become an SEO and social media expert. That seems to be mighty damn popular (in searches, too)!

  • Dumb Google Search Ten: “things people find

    My first thought here is “huh?” I am not so sure why, but a lot of searches just don’t make any sense to me at all. Apparently a limited few people are trying to find things people find. What they actually find is an article titled “Crazy Things People Search For” which addresses the ways people use search engines. It kind of goes well with this piece, so you may enjoy it.

  • Dumb Google Search Eleven: “how much does seo cost

    This one actually comes with a whole lot of related searches that are equally as ridiculous. Some of those are social media rates, seo hourly rate, how much does it cost for SEO, social media marketing cost, how much will a social media strategy cost, and literally thousands more.

    What these searchers are obviously completely terrified and confused about is that there is a vast difference from one SEO to another. Asking the cost without knowing what to expect or understanding that it is not about cost, but rather increased profit, is about as wasteful and dumb as any question ever asked.

    Have you seen the Grand Canyon? I would like to submit that the difference in good SEO and bad SEO makes that thing look like a crack in a sidewalk.

My Dumb Summary of Dumb Google Searches

I guess eleven is enough for now. I gave you a whole lot of truly useful links dispersed throughout this article. In fact, probably enough that if you sit there and read them all at once, it will make your bum hurt. So, please bookmark this page, get yourself some ice cream to sit in, come back, and take some time checking them out.

Also, please add your comments and tell me how you arrived here. If you are that poor Korean fella represented in this image, I’d love to know how things turned out.

If you are not that Korean guy, be sure you subscribe, because I’ve got a whole lot more where this came from!

They Pay for Awesomeness, and Nothing Less!

Helpful Awesomeness is What They Want!
Helpful Awesomeness is What They Want!

People ask me all the time, for ideas about how they can make their business better, stronger, and more profitable. They want to know what will convince more people to spend hard-earned money with their company.

I usually have some useful tips for them. I love to help, and I enjoy the look on their faces when they say “Why didn’t we ever think of that?” It is even more adorable when they call me to tell me that they implemented the tip and it is working for them.

It feels great to be helpful, and it keeps me sharp with new ideas. It is also why I write this blog, and why you see my direct phone line at the top of every blog post with the statement “I am always ready for a brainstorm. Call me at *REDACTED DUE TO AGING WEBSITE*.”

One of my best tips, in a single word, is “Awesomeness”. I will explain this, and how you can create greater awesomeness for your customers.

Being Helpful Grows Awesomeness!

I want to explain a principle that may seem scary to some people, but it is one which has served me very well in life, and in business. It requires patience and practice, but it has never failed me in the long-term. In order to explain it best, I will use my own experience. I could explain it in some fancy theoretical terms, but this comes from real life … my real everyday work.

It is my job to provide answers for improving companies and making them more marketable. I do a lot of my work free of charge. Well, at least I try very hard to blog about it in ways that people can use it. I’d call that work, so yes, I do a lot of my work for free.

Since I only work with a very small number of clients, and because a company has to be pretty serious about their marketing to hire my services, I make many efforts to help others without digging into their pockets. Don’t worry, it is not some kind of Jedi mind trick (video reference), and I am not selling something here. Being helpful gives me good karma, mojo, luck, or whatever you want to call it.

Being helpful is a principle that is used in abundance by successful companies, and successful people. You really don’t have to look around very hard to see this in action. It is a principle that is even more important when applied to the Internet, and I’ll tell you why. When it comes to Internet dealings, people have a very strong filter for noise. I wrote about this a while back, in an article titled “Will Your Social Media Noise Withstand 2011 Filtering?” They are also commonly very skeptical. There is a lot of “crap” on the Internet to overcome, as a consumer.

Many companies use blogs and other social media tools to be more helpful and interesting to their potential market. When they provide useful information, it brings attention to their brand. It is a means to express a company’s awesomeness and to put their helpfulness to work, and their company culture on the front line. There are many good reasons for companies to have a blog, in fact, I can offer you 10 really good reasons to blog.

I could stop right here, but I just told you this as a preface for the real point of this article. You can stop here, add your comments, tweet it, Facebook it, blog about it, and etcetera, but there is more! Yes, it is lengthy, but that is why there is a play button on my blog (at the top). If you don’t have time to read it, at least care enough about your business to push play and listen.

What Do They Pay For? That’s Right … Awesomeness!

The principle of being helpful is only one piece of success, but a huge piece that a lot of companies totally neglect. Somebody has to pay for all of that helpfulness, or the company would go broke. So, a lot of companies are left with a question of who will pay for that? Can you believe it? Companies actually treat it as a “dilemma” of whether it is a good idea for them to be helpful. This is why I find that even when they are helpful, they seldom make it to “awesome” status.

Awesomeness Creates More Business
Awesomeness Creates More Business

The reason I mentioned this principle of being helpful is because I want you to pay attention without thinking I am here to sell you something. Call it a bonus, and whatever you do, please try to implement that tip. Be helpful … It is for your own benefit!

Now I am going to tell you what people actually pay me for, and explain ways you can benefit from it without having to pay me. Come to think of it, this may not go just right, but I am pretty sure I am not obsolete quite yet. In any case, I want you to use this for your own gain.

This May Not Be Awesome, But it is Helpful!

As a marketing guy, a huge amount of my work is not focused on helping companies with the obvious marketing task of getting their name in front of more people. Does that sound strange? It probably sounds totally crazy to a lot of people. In fact, you may be wondering, “Where in the heck do you find these idiots who pay you, Murnahan?” Yes, I am paid by aliens from another planet … but they are very successful Zarkmobians from Planet Narburloid.

It is true, though, because a significant amount of my work involves making them more marketable. That means digging into who they are, as a company. They pay me to develop a strong understanding of who they are, and to uncover what makes them more like sex, bacon, and other things people love. My job is to get a solid grasp on their “awesomeness” by viewing the culture of the company from a unique perspective. With this, it is my responsibility to create their best marketing strategy.

You can get a better picture of your awesomeness by talking to people. Ask people you respect. Ask people you don’t respect. Ask people who buy from you. Ask people who don’t buy from you. Ask without a word, by researching your market, and uncovering the real forces that drive your market. Ask a lot of questions, and pay careful attention to the answers. This will help you to discover your best customers!

Discovering the Model Customer

Once I know a company’s best assets (their awesomeness), I can begin the research to build a perfect model of their customers. Knowing the right audience is extremely important, especially if you want a return on your marketing investment. I wrote about this a couple times recently, and I hope you read those articles. I will add some links below, but if you are not a subscriber, do it now … it is free. I will say it again, though … ask a lot of questions, and pay attention to the answers. Below are some links to help you with your customer modeling, but note that they will only help you if you use them!

Shotgun Marketing is Not Awesome!
Shotgun Marketing is Not Awesome!

How Does the Company Fit Into the Market?

After the ideal customer models are in place, I can accurately direct my clients as to how they fit into their marketplace. Then, I can also provide steps to better adapt to their market. This is when the real awesomeness is unleashed. It is completely different for every company, in every industry.

If you do not know your competition, you probably don’t know your market very well. You need to know your market before you can even begin to get ahead. If you learn the forces working against you, it will be a whole lot easier to overcome them.

Spend some time knowing your market, including your competition. Most companies do a terrible job of this, so it is like low hanging fruit for you. Pick it!

Producing Awesome is Not Easy!

Most companies simply cannot see their business clearly from a marketability standpoint, and it becomes their Achilles heel. This destroys many companies.

Achilles Marketing Heel
Achilles Marketing Heel

Even when they think they have a good grasp on their “awesomeness”, most companies do not express it very well. I have said a lot about good reasons to blog, and good uses for social media. None of it centers on the use of destructive interruption marketing.

The challenge here is to present your company in a way that it is appealing to the customer, based on what they want, instead of just what the company wants.

I return to the principle of being useful. Most companies, including your competitors, will not have the required patience to be useful and give their customers a reason to buy from them. Many will just hope to flash a sale price and scream their selling message, but only a relatively few will put aside the selling enough to understand what will inspire buying.

Most companies (yes, most) will choose to skip the important research. It is not easy work, and it bores a lot of people to tears. It becomes too much hassle to actually build their understanding of the customer. For a lot of people, it would be cruel and unusual punishment just to finish reading this article, not to mention actually implementing the suggestions.

Here is where the punishment really pays off: If you understand your customers’ motivations to buy, and address it properly, they will tell each other. Your job becomes a lot easier.

Delivering Awesomeness to The People

Once the marketability factors are perfectly in place, it is a whole lot easier to deliver it to the people. Delivering something marketable to the people is simple! Have you seen how many amazing tools there are for delivering a good message to people? Just think of the first ones that come to mind. Facebook, Twitter, YouTube, Google, blogs … and the list goes on.

You want some awesome? Check this out! Here is some unsuspecting awesomeness for you. They didn’t seem all that amazing to me at first, but you would probably never believe me if I told you how many times these made my phone ring. These are just a couple of many examples, but the articles below make a good point.

How To Become Popular on Twitter Without Actually Being Useful

Social Media and The Absurdity of Implied Reciprocity

So you must be asking, “How did these make the phone ring?” It was because those little pieces of awesomeness made people think. They made people laugh. They compelled people to share them with others, and they created a squillion new links to my blog. Bonus Points: They were also extremely relevant to my industry.

Those links enhance my SEO (search engine optimization), and reflect credibility to search engines by showing popularity. That credibility helps everything else I write about to rank higher in search engines. That is how SEO works! This matters far more than the mechanical approach to SEO. The trick is to be awesome as often as possible, or at least as a high percentage of your efforts.

Are you getting it yet? A little bit of awesome carries a long way. I don’t make “awesome” happen every time, and you will not either. I know when it is needed, how to do it, and why it matters. That comes with practice, so start practicing!

How much more can I say? I gave you a lot of good links within this article, and I did not include a single one to waste your time. I just gave you tools to learn and implement excellent marketing. I hope I have encouraged you to take the same approach of researching your market and to provide value to your potential customers.

I suggest that you give in order to receive. As an example that I mean what I say, I am giving $5,000 just to receive an introduction to somebody interested in paying for my services. That pretty well covers the “awesome” and the “helpful” in my book.

Of course, companies pay me for a lot more than what I included here. If you have the time to exercise your patience, and put some practice to use, you will find a whole lot more free assistance in my blog archive. I do it to be useful, and that works for me. I believe it will work for you as well.

I will allow you this moment to practice being helpful and awesome. This is your chance to add your helpful comment, and share how you apply these principles, or how you feel you could do better. If you want to get outrageously helpful, give this a tweet, a Facebook like, a stumble, a digg, or whatever it is that you do to share helpful things with others.

Why Do You Want to Become an SEO and Social Media Expert?

Are You Trying to Become This Guy?
Are You Trying to Become This Guy?

If I had an ounce of sand for every request I have received to help somebody become an SEO and Social Media Expert I could retire on my own private beach in a magnificent sandcastle.

As I consider all of the hype associated with SEO and social media marketing, I guess I can understand why so many people are attracted to the industry. The problem I see is that the hype has become far too believable, while reality and common sense have been left to rot.

I love to help people with their learning, and I take a lot of care to do it well. I will never intentionally lead you wrong, but in order to keep being helpful, it is important to understand people’s motivations. I will share some of my observations with you, and I would like your input as well.

My editor, Peggy, has already called this a “rant”, but it is a rant which I believe can be useful, or at least entertaining. I told Peggy this is something I think some people need to hear, and take seriously to heart as they consider their motivations for learning about SEO and social media.

I don’t want to be cruel, because I know that many fine people read my work to learn, and to pick up new ideas. The only cruelty here will come from within, if you find that you are doing things for the wrong motivations. Sometimes, my voice of reason must come out, and I have to be cruel to be kind. I want to understand my readers’ motivations better. Perhaps if I help you to reflect upon your own motivations, it will help us both.

Below are some observations that I find common among people seeking to learn SEO and social media marketing. I am absolutely not categorizing everybody, and I would not begin to tell you that you fit into one of these groups. These are just some observations I have found from well over a decade in this line of work. If you feel a bit awkward because you can relate to any of these, you should perhaps rethink your goals. Maybe you really are built for this, or maybe you should keep your day job. You decide!

Notice that I have lumped the two different disciplines of SEO and social media marketing into one. That is because they are more closely related than most people dare to believe. They often require similar skills, and anybody involved in one should have a good understanding of the other. They are also equally as scam-riddled because of the mythical glamour associated with the Internet.

Did You Think It May Be an Easy and Glamourous Job?

This industry is not lacking for participants. If you want a line of work where your demand will be high, try nursing. If you want a job that requires little training, try house cleaning. If you think that SEO and social media marketing is an industry that has a low barrier of entry, think again! The level of training, effort, and marketing talent required to be successful in this industry is not unlike becoming a rock star or a movie actor … only without the red carpet and paparazzi. Oh, and the groupies usually don’t throw lingerie at you or lift their shirt to get your attention.

SEO and Social Media Paparazzi
SEO and Social Media Paparazzi

SEO and social media is not as easy or as glamourous as those people promoting their “get rich quick” online marketing schemes will tell you. Oh, I suppose you could grab some quick bucks if you want to lie to people.

If you are the type who will do anything for money, I have some wise advice for you: Customers are not stupid for long. They may believe you if you say “just wait … the profit is coming”, but then it will not be long before they wise up and realize that the industry is full of bullshitters like you. Then they look for people with a track record and a reputation. That may not starve you today, but it will starve you. It is an easy way to keep enjoying your canned beans and mac & cheese while living in a cramped apartment with cockroaches and worrying about how to ask Mom to move into her basement. Stop now, save your effort, and get a job. This is a career where you will not last. Even if you straighten up and do the right things, your reputation will follow you and haunt you until you are back to mopping the floor of a truck stop where you may actually have superior skill. Got it, lowlife?

Social Media and SEO are “The Future”

I Like This Future!
I Like This Future!

Maybe you heard what I heard back in grade school. In the 1980’s I heard “Computers are the future!” and I took heed and learned a lot about them. Maybe you heard it later and they told you “The Internet is the future!” I heard that, and I founded an industry leading wholesale Internet services company. If you were really late in the game, you heard that “SEO and social media marketing is the future!” Maybe it is, or maybe it is not, but unless you are innovating, you will be stagnating.

Unless you are seriously committed to this industry enough to give up a whole lot of sleep and work extremely hard, you are better off looking for the next big craze. Most people will not tell you how hard it is to become good at this business. They will also usually neglect to tell you how many extremely intelligent people there are who make up the top echelon of the SEO and social media marketing industry. Just when you think you really have a mind for this, you may find that you are just a little more average than you expected. Average people don’t last very long, because the average person in this industry earns about three dollars per day and they move on to something else.

There isn’t much room in this industry for earning a living with average efforts, average results, average commitment, or average intellect. It takes a lot more than average to even begin to earn a full-time living in SEO and social media marketing. I guess, that is unless you can con your way into an entry-level position where you look over your shoulder every minute for fear of the boss coming to fire you because he found somebody in India who will do your job for a tenth of the money.

Marketing Your Own Company with SEO and Social Media

I know that a lot of people want to learn SEO and social media marketing to improve their own company. I have also seen how badly most of them totally destroy an otherwise decent potential to reach their market and do more business.

Mike and Bob, SEO Experts
Mike and Bob Are SEO Experts Now!

So, let’s say that this is the case with you, and business is so slow that you have time to take on a whole new job description on top of your regular job. Maybe you will delegate it to the receptionist, since the phones aren’t ringing anyway.

Even if you don’t make a mockery of your company by spamming to a disinterested audience in social media, it will be unlikely that you will do a better job than somebody who is already skilled in propensity modeling and market research.

Even if you don’t get your website banned by search engines for using SEO tactics you picked up at WarriorForum, you will never … and I mean never produce the same results as a studied SEO professional. I don’t mean the kid posting on WarriorForum who builds WYSIWYG websites with Dreamweaver or CoffeeCup. I mean the kind who will help you put your wallet back in your pocket before they would ever take your $699 for the instant-failure marketing plan you are asking for.

It is important to remember that for each customer you miss by doing things the wrong way, the cost goes up. You will also miss their repeat and referral business. If your business is already weak enough that you are trying to save money by doing your own marketing, it will likely become exceedingly worse the longer you do.

Have you ever heard that it is best to delegate tasks to people who know the job better than you? You will need a dentist someday. Do you want to take some dentistry courses so you can avoid hiring a dentist, too? What about auto mechanics?

Truly successful results in SEO and social media marketing do not come from people who are part-timers trying to be good at everything. Successful results come from people who do it all day and deep into night, and then lie awake in bed thinking about how they can do something bigger, better, and smarter tomorrow. You cannot get that from a quick course on how to become brilliant online. That comes from experience … hard-earned experience.

Enhance Your Existing Job with SEO and Social Media Marketing

Many people will try to learn more about SEO and social media marketing in order to enhance their existing job. This may have some benefit for people who are deeply entrenched in marketing, web development, web hosting, or other industry verticals. However, if you are not in one of these industry verticals, there really is not any value gained.

Social Media Recess
Social Media Recess

If you think that you will augment an existing job description by adding SEO and social media marketing to your task list, rub a lamp. That usually turns out about as good as the pool cleaner deciding to tinker on his client’s Porsche.

Do one job or the other, and make a decision. Being a little bit good at a lot of things is fine, but trying to be an expert with multiple things is about the worst career decision you will make. It may be helpful to know more, but do not expect it to be an enhancement, but rather a diversion. It will divert you from becoming even better at the job you already have.

Learning SEO and Social Media to Avoid Being Robbed

I think this is somewhat realistic, for a few people. I could see why somebody may want to know more about the industry to avoid being ripped off. This is even more important for a recruiter or hiring manager, but how much do you really need to know? There are some considerations to this which should eventually become obvious.

Avoid SEO Robbery!
Avoid SEO Robbery!

First: You can shop too much. It is easy to become confused, and if you are comparing the wrong things, you will get the wrong results.

Second: There are a lot of great liars in SEO and social media marketing. Look for quantifiable evidence proportionate with your objectives.

Third: Seeking good marketing should never conclude with the best liar, nor begin with the newest fool.

I think a lot of people in my industry can relate to this: My clients do not need to know everything about SEO and social media marketing. They just need to know that I do, and that I am not a conman. Learning a whole new job skill just to be a buyer is like learning automotive engineering just to buy a car. It does not scale well.

A little bit of reading things like “Good SEO vs. Bad SEO: How to Tell the Difference” and “7 SEO Lies: How to Know When the SEO is Lying” should be enough to make purposeful decisions. Then, if they pass those measures, read more about them, and find out what others say about them.

Lastly, if you are trying to learn SEO and social media marketing for shopping purposes, you will do well to read ““How Much Does SEO Cost?” is The Wrong Question

Appear Cooler in Social Settings

Tweetups Make Me Cool!
Tweetups Make Me Cool!

Maybe you are looking for some cool factor in your social life. Heck, if you can learn SEO and social media marketing, maybe you will be better at arranging a tweetup or getting Facebook friends to love you. Maybe you could even use Twitter to get a bunch of people to go out for drinks with you.

Good luck, but wouldn’t it be more fun to just go out and get drunk without the curse of thinking about that new product launch. With all of those cell phone social media addicts around, you will never get drunk enough to have real fun. You don’t have to be an expert to make social media your party tool, just talk to any college student.

Aside from suckering people into paying your bar tab by sharing your expert advice, the return will probably be pretty low. I know, you may think it will help get them naked, and that is true, but so tacky!

In Summary of SEO and Social Media Marketing

Even with the very best alignment of the stars, and if you wake up to sex, coffee, and bacon every day, the job is still not easy. Finding people who are willing to do business instead of just talking about doing business is about as tough as pulling chicken teeth. There are so many bullshit sandwiches being served out every day that I am shocked McDonalds hasn’t put it on their menu.

Do you still want in? Tell me what you want to know, and I will give you my honest truth. Subscribe to my blog and I will give you some great tips and fresh ideas. If you just want to become an SEO and social media expert because it will make you rich and famous, back off … this industry will kill you and eat you before you will see success.

Photo Credits:
Paparazzi photo by internets_dairy via Flickr
Custom Trike by ale? via Flickr
Closing Arguments by Extraordinary Chambers in the Courts of Cambodia via Flickr

SEO Tip: Trailing Slash, Canonicalization, and Google

Google, SEO, and Trailing Slashes
Google, SEO, and Trailing Slashes


I am going to give you a helpful SEO tip that you can put to use fast and easy. It is a common error that can make a big difference in your search engine optimization efforts, and it has to do with canonicalization. Don’t let the big word intimidate you, because I will break this down and make it very easy to understand.

I could get really deep into the issues of your sitemap format, .htaccess files, rel=”canonical” tags, server configuration, and a squillion other things, but not this time. I want to give you the “low hanging fruit” that anybody can put to good use, starting immediately.

The Difference in a Slash or No Slash

Did you know that there is a significant difference between a web address that has a slash at the end and one that does not have a slash at the end of it? I don’t want to confuse anybody, so I will give a visual example of what I mean. I will show you two web addresses (URL) that look very similar, and will both land you in the same place, but they are actually very different. My sample web addresses are as follows:

http://www.awebguy.com/seo-lessons/
http://www.awebguy.com/seo-lessons

As you can see in my example above, one of these addresses has a trailing slash (“/”), and one does not. So, let’s examine the important difference that the slash at the end of a URL makes. For you technical folks, it makes the difference of returning a “200 OK” status code or a “301 Moved Permanently” (or other) status code when the page is requested. I will try to explain this a little better for the non-techie people, because I really want this to make sense, and I want it to help you.

Note: In order to know for certain what your web server is telling people, you need to know your server’s HTTP response headers. Don’t worry, I made you a handy little tool so you can see the difference. I will also show you how to tell the same thing with Google Webmaster Tools.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected, like a “404 Not Found”. I made this really easy to check your server’s response headers here:

Enter a URL:

I am using Google in this instance, because we all care about Google, and I am using Google Webmaster Tools to illustrate the point. When search engines visit your website, they receive what is called an “HTTP status code” from your web server which tells them the status of the URL. A status code you have surely seen is “404 Page Not Found”, but there are a lot of other server status codes, too. The two which I am primarily addressing here are “200 OK”, which is the one you want search engines to see, and “301 Moved Permanently”, which tells the search engines that your page is not at that address, but your web server knows where to find it.

Below are screenshots from within Google Webmaster Tools to show what Google sees with my two sample addresses. The images below show the status codes that Google received for each of them. Note the address that Google fetched, and the status code in each of these images. In the instance with the trailing slash, the “200 OK” was returned, and Google continued with fetching the page. In the second image, Google was told that the page had “moved permanently”, and where to find it.

Googlebot Fetch with 200 Status Code
Googlebot Fetch with 200 Status Code

Now let’s look at the 301 status code. Notice the difference in how it tells Google that the page has moved, and where to find it.

Googlebot Fetch with 301 Status Code
Googlebot Fetch with 301 Status Code

A 301 status code is still better than having it return a “404 Page Not Found” error, but far worse than returning a “200 OK” status. Perhaps it shouldn’t surprise me, but I have actually witnessed “webmasters” handle this with 404 and 302 status with a lot of websites as well. Notice that I used the term “webmasters” very loosely, and this definitely does not reflect the work of a “master”. Yes, even on the modern Internet of 2011, people still screw things up, horribly!

Slash or No Slash in URL and Duplicate Content

Either of the URL versions is “correct” to use, but you should choose one, stick with it, and configure your website and your links accordingly. I have seen a lot of cases where people have their website configured to return a “200 OK” status code for both versions, but that is a horrible idea. The reason is that if both addresses return a 200 status, you are telling Google that the content actually exists in two places. That would result in duplicate content, which Google deals with pretty well, but does not like. It also dilutes your efforts for building links.

The Easiest Novice Fix for Canonicalization

This is surely very confusing for a lot of people, or the problem would not exist. However, there is one small part of this issue which even a novice can work to improve. You may not get it all fixed with this, but it will be a good start to fixing a common mistake.

Whether it is a link from other websites, or links between pages on your website, you should always link to the version which returns a “200 OK”, because that is where the page actually resides. Google and other search engines can be quite accommodating, but there is a qualitative and quantitative difference in doing this right and doing it wrong. With all of the competition on the Internet, it is worth getting things right, as much as possible.

The right or wrong version to use depends on your website, and what the URL represents. You see, an address that ends without a slash is typically used for a file, while an address with a slash denotes a directory structure (but not always). The right version to use will vary, but the most important thing to know is to always use the URL which returns a “200 OK” status, whichever that is.

In the case of content management and blogging systems like WordPress, the trailing slash is often used, and the correct status code is returned. However, even in instances where it seems that it is all done for you, there are many cases where you, or others, may link to content manually and use the wrong format.

How to Fix Trailing Slash and Canonicalization Errors

Fixing your canonicalization errors does not need to be a huge headache. Since this can make a big difference in your search engine ranking, it is very worthwhile to fix it. The “Official Google Webmaster Central Blog” has a useful article about this issue, and it is titled “To slash or not to slash“. I think it is worth a read. Another, more effective, alternative is to hire a good SEO to help you to know what you didn’t know, and to fix the things which are holding you back from ranking higher in search engine results.

What I have described is an easy mistake, and one which may be costing you, big! I hope that you will give this your attention, and that you will use it to improve your search engine ranking effectiveness.

As always, your comments, questions, compliments, gripes, complaints, and bellyaches are all welcome here on my blog.

If you don’t like what I have to say about this, I welcome you to look at my HTML source code to see if that helps you any. 😉