search engine optimization Archives - Page 4 of 16 by Mark Murnahan

Reciprocal Link Exchanges Don’t Work!

I decided to title this article “Reciprocal Link Exchanges Don’t Work”. Perhaps even more appropriately, what I really mean is that reciprocal link exchanges are fool’s work.

Of course, I also know what people are more likely to search for after some crooked or inexperienced SEO (search engine optimizer) runs off with their money and leaves them with worse results than they started. So that is what I am here to explain. Join in the discussion if you have the need to defend your reciprocal link exchange strategy after reading this.

I know this may put a huge bullseye on my forehead with the slimier side of the SEO industry, but I say “bring it on!” Show me your best reciprocal link exchange, and I will show you foolishly exhaustive efforts with lackluster results.

I am not saying that it is a bad thing to cross-link websites, because sometimes there can be a synergy created. It can be useful in a limited few cases, but reciprocal link exchange is a very weak link building strategy. In fact, it is far more common for reciprocal link exchanges to be counterproductive. I’ll bet the last SEO you talked to didn’t tell you that.

Why Reciprocal Link Exchanges Exist

Links are the single most important and effective means to help your website rank highly in search engines. The links pointing to a website are used by search engines to measure the authority of a website overall, and for a given topic.

There are a lot of important contributors to high search engine ranking, but incoming links are the biggest factor. The structure and content of a website is extremely important, but without links pointing to all of that greatness, it will never rank well for competitive search phrases.

Because of the importance of incoming links, link exchanges have become the focus for many novice search engine optimizers and website owners who just don’t know how much they don’t know. Link exchanges fuel enough failed SEO link building efforts that if we could turn that into electricity, we could light a small country.

There are at least a squillion people out there trying to sell you links and trade links with you. If they have not reached you yet, it is because you don’t have any links. Once you have links to your website, and especially if you have a high Google PageRank, they will come to you in droves! All I have to do is check my email spam folder to find at least a thousand requests to exchange links or to hire some self-proclaimed “expert” to handle all of those link exchanges for me.

Reciprocal Link Exchange Motivation

I told you a bit of the motivation behind people wanting to exchange links with you, but what motivated me to write this? Maybe you think I am just trying to stand my industry on it’s ear, or maybe you will just think I am trying to mislead you. Yes, perhaps I am just trying to fool you in order to keep the SEO mystique alive, and try to cover up the truth about SEO. Maybe this whole “reciprocal link exchange” thing really is the big secret to SEO.

Just in case you are truly skeptical about this, I offer you this quote directly from Google Webmaster Central.

Your site’s ranking in Google search results is partly based on analysis of those sites that link to you. The quantity, quality, and relevance of links count towards your rating. The sites that link to you can provide context about the subject matter of your site, and can indicate its quality and popularity. However, some webmasters engage in link exchange schemes and build partner pages exclusively for the sake of cross-linking, disregarding the quality of the links, the sources, and the long-term impact it will have on their sites. This is in violation of Google’s Webmaster Guidelines and can negatively impact your site’s ranking in search results. Examples of link schemes can include:

Links intended to manipulate PageRank

Links to web spammers or bad neighborhoods on the web

Excessive reciprocal links or excessive link exchanging (“Link to me and I’ll link to you.”)

Buying or selling links that pass PageRank

Of course, there are a lot of people who will say that Google is lying, too. The complete failure of that logic is that it is contrary to Google’s own interest to lie about how to rank well in their search engine. Google wants to include your website in their results, and they work hard to try and help website owners to do the right thing. If you still feel skeptical, please read this article titled “Brandon’s Baseball Cards and Google SEO Starter Guide” which explains Google’s motivation, and their efforts to help you.

If you really want more links, do something useful, creative, or otherwise more like sex and bacon. Take it from Google’s head of webspam, Matt Cutts. Here is a video of Matt talking about building links.

Matt Cutts (and common sense) said this: “the best links are earned and given by choice.“ Unless common sense is a totally worthless concept, what Matt said still holds true today, tomorrow, and always.

Reciprocal Link Exchange Foolishness

I will write more about link building soon, but I want to offer you some thoughts about links. If it was really as easy as just trading reciprocal links and submitting your website to search engines and directories, don’t you think the usefulness would wear off? If there was a way to cheat search engines, don’t you think they would fix the problem?

Maybe you heard that the magical fix is to use indirect, three way link exchanges. If you buy into that, you still have the wrong mindset of trying to shortcut the best practices. I mean the practices which work within the guidelines of a well organized system of both technology and people.

Consider that if you are seeking a link exchange with another website, who do you expect it to benefit the most … your website, or the other website? That’s right, you want it to benefit you more than the other guy. Now, when people come to you seeking a link exchange, don’t you think their answer is the same?

Links Are Not Equal in Value

According to Google Webmaster Tools, this blog you are reading has just a little over 50,000 links pointing to it. It is a small number compared to a lot of projects I work on, but large compared to a lot of one-person blogs. The number is not the part which matters the most, and not the point I want to make. They are not all “awesometacular” links from “amazinglicious” websites, but there is not a single one of them that comes by way of a reciprocal link exchange. These links exist because I concentrate on providing value to people first, and search engines second.

Links are not created equally. I could demonstrate this in about as many ways as I can chug a beer, and I am Irish, so that is a lot. Only a limited percentage of the links to any website will provide significant value. As an example of this, just compare the more than 50,000 links referenced in Google Webmaster Tools to the 8,774 which are measured by the respected SEOmoz Open Site Explorer. A huge number of the 50K links are not even visible by most measures. That is the same kind of links that comprise the vast majority of reciprocal link exchanges!

aWebGuy.com Links Measured by Open Site Explorer

Consider the the ratio of quality links created “organically” because somebody saw value in your website, compared to “junk” links. If you can measure it, don’t you think a search engine such as Google can as well?

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SEO Tip: Trailing Slash, Canonicalization, and Google

I am going to give you a helpful SEO tip that you can put to use fast and easy. It is a common error that can make a big difference in your search engine optimization efforts, and it has to do with canonicalization. Don’t let the big word intimidate you, because I will break this down and make it very easy to understand.

I could get really deep into the issues of your sitemap format, .htaccess files, rel=”canonical” tags, server configuration, and a squillion other things, but not this time. I want to give you the “low hanging fruit” that anybody can put to good use, starting immediately.

The Difference in a Slash or No Slash

Did you know that there is a significant difference between a web address that has a slash at the end and one that does not have a slash at the end of it? I don’t want to confuse anybody, so I will give a visual example of what I mean. I will show you two web addresses (URL) that look very similar, and will both land you in the same place, but they are actually very different. My sample web addresses are as follows:

http://www.awebguy.com/seo-lessons/
http://www.awebguy.com/seo-lessons

As you can see in my example above, one of these addresses has a trailing slash (“/”), and one does not. So, let’s examine the important difference that the slash at the end of a URL makes. For you technical folks, it makes the difference of returning a “200 OK” status code or a “301 Moved Permanently” (or other) status code when the page is requested. I will try to explain this a little better for the non-techie people, because I really want this to make sense, and I want it to help you.

Note: In order to know for certain what your web server is telling people, you need to know your server’s HTTP response headers. Don’t worry, I made you a handy little tool so you can see the difference. I will also show you how to tell the same thing with Google Webmaster Tools.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected, like a “404 Not Found”. I made this really easy to check your server’s response headers here:

Enter a URL:

I am using Google in this instance, because we all care about Google, and I am using Google Webmaster Tools to illustrate the point. When search engines visit your website, they receive what is called an “HTTP status code” from your web server which tells them the status of the URL. A status code you have surely seen is “404 Page Not Found”, but there are a lot of other server status codes, too. The two which I am primarily addressing here are “200 OK”, which is the one you want search engines to see, and “301 Moved Permanently”, which tells the search engines that your page is not at that address, but your web server knows where to find it.

Below are screenshots from within Google Webmaster Tools to show what Google sees with my two sample addresses. The images below show the status codes that Google received for each of them. Note the address that Google fetched, and the status code in each of these images. In the instance with the trailing slash, the “200 OK” was returned, and Google continued with fetching the page. In the second image, Google was told that the page had “moved permanently”, and where to find it.

Now let’s look at the 301 status code. Notice the difference in how it tells Google that the page has moved, and where to find it.

A 301 status code is still better than having it return a “404 Page Not Found” error, but far worse than returning a “200 OK” status. Perhaps it shouldn’t surprise me, but I have actually witnessed “webmasters” handle this with 404 and 302 status with a lot of websites as well. Notice that I used the term “webmasters” very loosely, and this definitely does not reflect the work of a “master”. Yes, even on the modern Internet of 2011, people still screw things up, horribly!

Slash or No Slash in URL and Duplicate Content

Either of the URL versions is “correct” to use, but you should choose one, stick with it, and configure your website and your links accordingly. I have seen a lot of cases where people have their website configured to return a “200 OK” status code for both versions, but that is a horrible idea. The reason is that if both addresses return a 200 status, you are telling Google that the content actually exists in two places. That would result in duplicate content, which Google deals with pretty well, but does not like. It also dilutes your efforts for building links.

The Easiest Novice Fix for Canonicalization

This is surely very confusing for a lot of people, or the problem would not exist. However, there is one small part of this issue which even a novice can work to improve. You may not get it all fixed with this, but it will be a good start to fixing a common mistake.

Whether it is a link from other websites, or links between pages on your website, you should always link to the version which returns a “200 OK”, because that is where the page actually resides. Google and other search engines can be quite accommodating, but there is a qualitative and quantitative difference in doing this right and doing it wrong. With all of the competition on the Internet, it is worth getting things right, as much as possible.

The right or wrong version to use depends on your website, and what the URL represents. You see, an address that ends without a slash is typically used for a file, while an address with a slash denotes a directory structure (but not always). The right version to use will vary, but the most important thing to know is to always use the URL which returns a “200 OK” status, whichever that is.

In the case of content management and blogging systems like WordPress, the trailing slash is often used, and the correct status code is returned. However, even in instances where it seems that it is all done for you, there are many cases where you, or others, may link to content manually and use the wrong format.

How to Fix Trailing Slash and Canonicalization Errors

Fixing your canonicalization errors does not need to be a huge headache. Since this can make a big difference in your search engine ranking, it is very worthwhile to fix it. The “Official Google Webmaster Central Blog” has a useful article about this issue, and it is titled “To slash or not to slash“. I think it is worth a read. Another, more effective, alternative is to hire a good SEO to help you to know what you didn’t know, and to fix the things which are holding you back from ranking higher in search engine results.

What I have described is an easy mistake, and one which may be costing you, big! I hope that you will give this your attention, and that you will use it to improve your search engine ranking effectiveness.

As always, your comments, questions, compliments, gripes, complaints, and bellyaches are all welcome here on my blog.

If you don’t like what I have to say about this, I welcome you to look at my HTML source code to see if that helps you any. 😉

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“How Much Does SEO Cost?” is The Wrong Question

If you are in a customer-facing job role, you have surely heard the common question of “how much does it cost?” Many of us hear it long before questions of value even come into consideration, and it seems especially common in SEO (search engine optimization).

I consider the “how much does it cost” shopping approach a very worthwhile reason to scream at somebody and demean them. I usually try to hold back that urge, but it is definitely scream-worthy. I have very often answered it by hanging up the phone. That is because I take it as an indication that the person asking will only see a dollar amount and not what it represents.

When it comes to SEO (search engine optimization), “how much does it cost” is absolutely the wrong question to open discussions. I will explain why the cost of SEO is far down the list of things which will matter, and whether you are on the buying side or selling side of SEO, this should be useful to you. I will also explain why the question of how much the SEO will cost is not only a moving target, but also ways to determine an appropriate cost.

First, consider this: The topic struck me when I see how often my wife, Chef and Owner of Mad Eliza’s Cakes and Confections, answers burning questions about the cost of wedding cake. It happens very often that a bride-to-be will ask how much her wedding cake will cost, before even having a good idea of the design or even how many guests it needs to feed. I find a lot of people shop for SEO the same way. From now on, you will know better!

The SEO Cost Should Be Based on the Need

There is no practical way of answering questions of the cost of SEO until the variable of need is addressed. Assessing the need for SEO should be based on client goals and accurate marketing projections. To get to the right number, you must have a good fix on the overall market potential, and how much market share can be reasonably expected at a given level of action.

This is not rocket surgery, but it does require more than just guesswork. A good projection will be based on multiple variables, but a good start is to know how many people are looking for what you offer.

If you are not clear on how many people are looking for you, and what they are looking for, close estimates can be made using tools such as SpyFu, WordTracker, and Google’s keyword tool. These tools can help you find out how many people are searching for what you offer, and provide a glimpse of the overall market potential.

More useful information on this topic is available in the article titled “Improve SEO Return on Investment (ROI) With Simple Math“.

The Point of Diminishing SEO Returns

It is possible to overestimate your efforts and do more SEO than you need. I have never seen it happen in real life, but the theory makes sense. If you are spending more money on SEO than the potential for your entire market, there is a point where it would be wasteful. However, the ugly monkey which stares many people in the face is that in the beginning, most SEO efforts will cost more than they return. So, this brings up the point of how far you can see into your future.

Short-Term SEO Cost vs. Increased SEO ROI Later

Let’s look at this with a bit of logic. There is no return on investment (ROI) at the point when you write the first check for SEO. Having short term (30, 60, and 90 day) goals is important for most companies. When more effort is focused on short term SEO goals than long term goals, the expected overall ROI is lowered. There is a balancing point which is important to reach.

If you need to meet short term objectives in order to produce cashflow to achieve longer term goals, the end cost will generally be higher. This is because you are overemphasizing the short term objectives just to pay for the higher return long term goals.

Where SEO Cost Goes Off The Rails

While I was writing this article, I was distracted by the ding of a message coming from the live chat on my contact page. It was from a really nice guy named Eric, and here is how the chat went:

[11:04] Eric: Hi Mark I’m interested in asking you about some of your services if you have a few minutes

[11:04] murnahan: Sure.

[11:05] murnahan: You are welcome to ring me if you prefer. My direct line is *REDACTED DUE TO AGING WEBSITE* or my Skype username is “murnahan”.

[11:05] Eric: I came across your site researching SEO tips and first off, great information. I’m trying to gain an understanding of SEO, and it’s obviously very in-depth. I’m a vey tech savvy person but not really on the “up and up” for SEO. Anyway, I manage a national moving company, and we’re looking to increase our search traffic. What type of services do you offer that you think could help us out?

[11:07] murnahan: There are a lot of answers to that question, but perhaps the best one is this: I can make your company more attractive, somewhere along the lines of sex and bacon.

[11:08] Eric: Hm. I do like both of those things

[11:08] murnahan: When you make your company more attractive, the word spreads, and you get bigger pay checks.

[11:08] murnahan: See what I mean … most people do! LOL

[11:08] Eric: I would actually like to speak with you. can I call now?

[11:09] murnahan: sure … my ears are on.

Well, Eric called me and we spoke for a while. It was a good talk, and I listened to what his company does, and where they hope to go with it. As we talked, I was thinking … I do that a lot. One of my first thoughts was how important it is for a moving company to gain people’s confidence. I have heard a lot of nightmares about how moving companies break stuff, steal stuff, and scam people out of extra money once they have your stuff in their trucks. In fact, I have a friend who is in a lawsuit against his mover right now.

Eric asked me if I had any ideas on how I could help his company. Although this is the exact stuff I am paid to do, I thought I’d at least let him know I was listening and thinking. I discussed a few ideas with Eric about how we could make his moving company a little more sex and bacon-like.

Since his company has complete access to people’s stuff, I suggested that overcoming the potential customers’ fears about movers would be an important step to increasing their business. Of course, this is only one piece of a larger strategy, but a critical one.

I told Eric I thought it would be really neat for them to walk into each job and hang a half dozen IP cameras on the walls and provide customers a website login in case they want to look in on the progress. Then I pointed out that the cost of an 8 gigabyte SD card is under 30 bucks, and it may be cool to hand people a complete video record of their move when he hands them their bill. Not only could this set them apart as a more trustworthy company, it could also be a nice benefit for people to document all of their belongings for insurance purposes. It would provide customers with greater confidence, and give them something valuable, all at once.

OK, so it may cost a few bucks. It could easily have a one-time cost a thousand bucks or more per truck for wireless cameras and a laptop with a built-in Internet connection. That is not bad, considering it is a tiny fraction of the cost of a tractor trailer and other moving equipment. It would take them an extra 10-20 minutes (of a 4-6 hour job) to hang some stick-on hooks to place the cameras, and $30 for an SD card. The technology part would be a breeze, for me. Heck, I did a 6,000 mile live mobile webcast from a race car. This one would be a no-brainer, and the moving guys would only have to know how to turn on a laptop and click a “start” button.

Can you imagine how much that relatively small extra effort could pay them with customer confidence? Can you imagine what would happen if major tech blogs picked up the story of their success in using technology to overcome real-world trust barriers? It could make a nice press release for tech bloggers, television, and more. Can you imagine how that could affect their SEO?

How Much Does SEO Cost Now?

I never worked with a moving company, and this idea sprouted up fresh from a short conversation during a free consultation. It gets even better if Eric pays me for my ideas. Eric didn’t call to ask me about the cost of SEO. He asked the right questions, centered around value and calculated return on investment.

When he asked me about how much SEO would cost, it was more about how much he needs to beg, borrow, and steal to get the results that he wants for his company. He understands that good marketing is what makes companies bigger, and that bad SEO can cost a lot more than good SEO. That is a whole lot different than simply fearing the cost of SEO.

Get the SEO Questions Right

If you know the right questions to ask about SEO, you will have a lot better results. It will help you to avoid being taken advantage of by SEO lies, and to realize why SEO is a lot more than just technical geeky work.

I have always said that coffee and cigarettes are the best SEO and social media marketing tools. If that sounds crazy, please be sure to see this video explaining why I know it is true.

My Answers About “How Much Does SEO Cost”

Every search engine optimizer will have a different answer about the cost of SEO services. Some of them will be right, and some of them will be woefully wrong. We each work differently, and each have different skill sets and levels of marketing talent. In my case, I require a sizable investment, and I am not a good match for most companies. I prefer to only work with two to four clients at a time, and my projects come with a three to twelve month commitment. That should pretty well explain why I don’t do SEO for dog walkers.

Something important to consider is that until the other important questions are answered, the matter of cost will always be incorrect. This is simply not a commodity business, and everybody will have different needs and expectations. Throwing around dollar amounts is a waste of time if the purchaser and the provider do not fully understand each other, and the job at hand.

I want to leave you with these thoughts regarding the cost of SEO from my perspective:

Yes, I have a family of five, and each of them like to eat every day.
Yes, I do own a motorcycle that cost more than my first two houses, combined.
Yes, that is a real Picasso hanging in my living room (pictured above).
Yes, it will cost you a lot more than the money in my hand to get my attention.
Yes, my clients always earn more profit from my work than I do!
Yes, I will probably scream at you and hang up the phone if you call me to ask “how much does SEO cost?”

Some search engine optimizers will promise 1,000 links to your website and first page ranking in Google for $300. Isn’t that search engine optimizer a great deal?

Now, please answer me … do you really think that it is the same thing wherever you go?

Here are some related articles I have written regarding the cost of SEO and placing cost above value. I hope you will enjoy them.

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Google PageRank Changes and Fools Still Listen

Remembering Farrah Fawcett and Google PageRank

Google PageRank? Seriously, just get out your checkbook right now and write me a blank check. Don’t worry, I will go ahead and fill in the dollar amount. You just be sure to sign it.

I was thrown back into yesteryear by a blog article I read at Search Engine Journal that discussed Google PageRank. No, it was not something from deep in the bowels of their 2003 archives, but rather a real life demonstration of sad linkbait published only yesterday. I don’t need a pissing match with these guys, but it was sad to see a long-dead topic like PageRank being exhumed for public consumption.

It reminded me about who I write for, and why. I write for you, and I try to make useful facts and good ideas spring to life with a touch of entertainment value. Once in a while I will throw in my Murnahan Cheez Whiz style to keep you on your toes and make you say “what?!”

My objectives include reducing the abundance of blatant SEO lies and myths that search engine optimizers promote. Sure, I may not be able to fix the whole world, but I can do my part to blow the “bullshit whistle” on bad SEO information.

Since I want you to subscribe to my blog and come back, I try to overlook topics that will be genuinely useless and guide you wrong. You know, topics to scare you into putting crap in your brain like Google PageRank changes.

The article I am talking about brought acid to the top of my throat and reminded me just how easy it could be to scam people out of a blank check. It touched on just how “unknown” this SEO business I am in really is, and it made me feel like one hell of a nice guy for telling things straight.

I will go ahead and link to the article, so I guess their “linkbait” idea worked. The article is titled “New PageRank Formula May Change Your SEO Priorities.” Below is my comment, in which I replied to my friend and fellow long-time SEO who also criticized the article, Jim Rudnick of Canuck SEO:

OMG, are people seriously still writing about PageRank? Maybe we can throw some meta tags into the conversation. While we are at it, I want to break out my old Farrah Fawcett poster and leave my mom a “surprise” under the bed, too.

Agreed, very old news. It is funny to me that somebody recently mentioned the PageRank of my blog and my first thought was as nostalgic as my Atari 2600.

I have not even looked at the “Green Fairy” of PageRank in half a decade. If you are doing the things you should be doing, people will love your stuff enough to link to it. If it is relevant content for a given search, on a reasonably decent website, and other people crave it, the site will rank well. Isn’t that a whole lot easier than waiting for Google to give you a number?

The remembrance of Google PageRank brought to mind the different qualities of search engine optimizers that I enjoy just enough to squash them to pieces and bury them in a shallow grave.

It is easy to understand how people could get confused about SEO. It is an industry that begs for naivety, ignorance, greed, and dishonesty. Sadly, these things are in great abundance among website owners and want-to-be SEO providers, alike.

Lay Down Your Google PageRank Gun and Listen!

Don’t shoot the messenger, but if you are looking at measurements like Google PageRank as an indicator of progress, your efforts are a hot mess. Save yourself some grief. A far better answer is to create something useful, creative, interesting, and relevant to people. These are the things which compel people like crack cocaine. These are the things which cause people to reference you and link to your website content. These are the things which make a difference, and not some misunderstood 1-10 measure that Google itself tells you to ignore.

I do not even understand why there is still a Google PageRank measurement, because Google has made it damn clear for many years that the most important thing is to give people what they want. If you concern yourself a fraction as much about what you are delivering to people as you concern yourself with Google, you will very likely rank a whole lot better. Plus, your PageRank will go up, too!

Note: I am not one of those people who only preach the gospel of “Content is King” and that writing a bunch of stuff on a blog will make something rank well. There are a lot of things which go into good SEO. Google PageRank is not in my list of SEO lessons, and I don’t think it was anywhere in my SEO blog archive, either … until now.

OK, doubters, now that you have heard me out, go ahead and fire your PageRank guns and tell me how wrong I am in the comments section below.

Image via Wikipedia

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SEO, Social Media, and Marketing Balls

I often try to relate concepts of SEO and social media to things that people in other industries can use. After all, who really cares about all of this, unless it can help them do whatever it is they do for a living.

If you don’t have anything to sell, you probably aren’t very concerned about your marketing. But you do have something to sell, so let me give you a hand.

My challenge is to help you translate this into earning profit for your company. In the big picture, two important questions I must address are as follows:

What do you do to earn the food you eat?
How can I relate this Internet stuff to something that will help you eat better?

One way I hope to relate this into your line of work is to use analogies. This time, I will use tennis balls, but it could really be about anything.

Now let’s look at what others competing in your industry are doing.

How Others Sell Balls With SEO and Social Media

A common approach to social media that you may see with your competitors is to create a website and then start tweeting and facebooking things like “I have balls”, “Check out my balls!” After a while, they will figure out that people get really tired of the same old balls, and nobody wants to see them anymore.

This is a common outcome when companies neglect the people they are trying to reach, and overlook creativity in their value proposition. So, it will take a different approach, and they may turn their focus to SEO. They will often fill up their blog with a whole bunch of articles about their balls and hope that will work.

The trouble here is that it will take a lot of time and effort to produce all of that blog content. They may decide to outsource it to India or The Philippines but all of the sudden find themselves sending really mixes messages. Balls are different in other countries, and a lot can be lost in translation.

This is not the path you want to take, so put this out of your mind and let’s think about a better way to move your balls.

A Better Way to Move Your Balls

My experience in SEO and social media has led me to this: I have never found an industry that, with enough dedication, cannot be made more interesting when looked at from the right perspective.

It takes some research and creativity, but every industry has something that makes it interesting. Even paper clips can be more exciting … yes, paper clips!

One of the first things to do is to carefully research who wants your balls. You want to understand them, and what they are likely to look for online. You want to reach them where they are … on their turf. Then you need to get a picture of what drives them to take a desired action. In this case, you want tennis players. More precisely, you want tennis players without balls. In order to find them, you need to think more like them, and develop a sense of what will attract them.

Sometimes you have to look outside of the tennis-related industry to find your potential customers’ other interests. I wrote about this not so long ago in an article about customer modeling titled “Facebook Marketing: Pages, Customer Modeling, Promoting, and Awesomeness“. It addressed how to gather information to produce a better model of your ideal customer, and it is worth a read.

Get Others to Talk About Your Balls!

Once you know more about your model customer, you need to produce information that interests them. If you consistently produce quality information about their interests, it will be much easier to keep their attention. If it is compelling enough, they will subscribe to your blog, your Twitter, your Facebook, and etcetera. Now you have an audience that wants to hear about your balls.

With an attentive audience that likes what you do, it will be a lot easier for your balls to be ranked well in search engines. This is because your attentive audience will share your information with other interested people, in the form of website links. They will tweet it, facebook it, and even blog about it. Now, unlike your competitor who talks about his balls all the time, you will have other people talking about your balls.

This is a huge reward to you, because all of those links to your interesting website are crucial to making it rank higher in search engines than the competition. You will want to be good to these people, and keep them fed with more interesting and useful information. So you add more to your blog, and it grows bigger and bigger and eventually gets even more popular.

The cycle has begun, and you are on your way to greater things. You may even decide to grow your business with bigger balls, like softballs, volleyballs, and basketballs.

Selling Balls Takes Dedication

When I claim that this all requires dedication, it means spending time researching, and doing more than just the same old thing the competition is doing.

Before you put this all to use, it is best to develop some degree of marketing talent. Since you are not in the SEO and social media marketing business by profession, I want to recommend subscribing to my blog and reviewing my blog archive to learn about other things that can help you.

I do a bang up job of ranking in search engines for things in the SEO and social media marketing industries. I am supposed to, right? That way, new people can find me.

This was not always the case. I had to work really hard to discover what people want, connect with them using social media, and produce a lot of compelling information, just like I suggested for you. It does not happen overnight, but with dedication, it does happen in time. It will be worth it.

Now, back to those two questions I mentioned earlier:

What do you do to earn the food you eat?
How can I relate this Internet stuff to something that will help you eat better?

Since you can’t just eat your balls, you are going to need to sell them to buy food!

If you do everything just right, before you know it, people will be begging to play with your balls.

If you need more help promoting your balls, there are a lot of people in my industry who can make this happen for you.

I am always looking for people with balls. In my line of work, I encounter a lot of people every day who have no balls, and I will be happy to help you connect with them.

Balls image credit to shawnzrossi via Flickr
Old ball image credit to basykes via Flickr
Ball in mouth image credit to TCL8TO7 via Flickr
Splashing Balls image credit to ingridtaylar via Flickr
Bored ball image credit to greenkozi via Flickr
Begging image credit to sunsets_for_you via Flickr