Internet Marketing JusticeThere are many legalities in doing business online. It shocks me just how many people are unaware of the laws they break online. I have spent well over a decade learning laws relating to the Internet. There are laws dealing with credit card handling; laws to address copyright; industry-specific laws for things like medical records, legal records, and etcetera; and of course, laws to deal with SPAM.
I believe it is time to consider a list of important Internet marketing laws. They may seem elementary, but I think these are still laws worth addressing. So here is the short list, but of course there are many more. I just want to start you off with eleven Internet marketing laws, and you can add your own comments.
Internet Marketing Law One: Typographical
If you think it has not already been done, you probably just made a typographical error. Google it again. Somebody else already does that.
Internet Marketing Law Two: Urgency
If you think it can be done better, hurry! There are many people who agree with you, and they are already working on it.
Internet Marketing Law Three: Correctness
If you think you have done everything flawlessly and nobody can fault it, blog it, Facebook it, and tweet it. You were probably not as correct as you expected.
Internet Marketing Law Four: Persecution
People will persecute you, but if you do not receive an occasional death threat or flame-letter, it just means you are not reaching enough people. You probably suck at Internet marketing. Give up now, before you anger me. You will not like me when I am angry.
Internet Marketing Law Five: Client Errors
Client errors only happen to new or inexperienced Internet marketing people. Fire them and start over with new ones (but give them my number).
Internet Marketing Law Six: Delegation
If you think somebody else can do it better than you, delegate it. Pay somebody else so you can get back to working on the things that delight your customers. This will save you a lot of headache and lost opportunities.
Internet Marketing Law Seven: Perfection
You are not perfect. Somebody can always do it better than you. This is the Internet for Pete’s sake. See Internet Marketing Law Six. You know what to do.
Internet Marketing Law Eight: Expenditures
Internet fame and fortune will not be yours for the taking with just a couple hours per day when you pay only $299 for the magical out-of-the-box online business. That dude is lying! If he was extremely convincing, it is because he is still really wanting to recoup the $299 that he spent on his magical box. Don’t you think that if it was true, corporations like Google, Microsoft, McDonald’s, WalMart, and Pepsi would have already purchased all of those magical boxes? Well, they didn’t, and that means the one holding the box is a sucker with a few hundred less buck to waste on their next blue sky failure.
Internet Marketing Law Nine: Success
There is no magical pink pony ride to success. Just ask somebody who has done it. Live with it. Success will not be as easy as the job you left. If it was easy, nobody would call it success. They would call it … hmmm … oh yes, they would call it average.
Internet Marketing Law Ten: Public Exposure
If you get really great at Internet marketing, the traditional sense of “public” can be a frightening place. Those people talk, think, look, and act different than you remembered. All that time basking in monitor-glow has made sunshine a creepy notion, and you forgot that offline cash registers actually still make sounds (so old-fashioned).
Internet Marketing Law Eleven: Time
If you are going to make it with Internet marketing, you had better stop wasting time on silly junk like this and get back to work. Just don’t forget to pass it along to all your friends so they don’t get too far ahead of you.
Where Google Meets BaseballDid you know that Google will help you to have better results in their search engine? Google provides useful advice on how to improve a website’s search engine ranking, and they did it with Brandon’s Baseball Cards. If you have never heard about Brandon or the example Google made with his baseball cards, I would not be surprised. There is a lot of information on the Internet, and it can be hard to take it all in. The information Google provides to explain search engine optimization is worth the time it will take to read and take notes. This is especially true if you are going to try do-it-yourself search engine optimization (DIY SEO) for the first time.
Google Wants to Index Your Site
Google wants to include your website in their index, and for good reason. When you can find anything and everything you ever want to know at Google.com, it is good for their company. This is how Google maintains its ranking as the number one search engine. Being the perfect go-to source for information is what drives Google’s AdWords advertising sales up, and keeps their market share strong. The biggest challenges website owners face mirror the challenges Google faces, and are as follows:
Billions of Competing Web Pages
Providing High-Quality Information
Google works very hard to provide the best results when users search the Internet. If your website is not among the top results, it is not because Google is out to kill your business, but mostly that somebody else had more relevant and easier to index information.
Google Will Help You With SEO
The efforts Google has made to help people better understand their search engine is not a secret. Any decent search engine optimizer (SEO) is aware of Google Webmaster Tools and Google’s Search Engine Optimizer Starter Guide. Most SEO will be happy to share the information with you just as I am here. A good SEO will be glad to know their clients have read the information so they understand the job we do. An informed client will understand the value of SEO work, and is less likely to fall asleep when we talk.
If you put this information to good use, and you do not try to cheat Google’s well-formed system, your Google ranking will improve and your website will receive more traffic. Better yet, it will receive more relevant traffic because people will be finding your site based on exactly what they search for. It will cost you nothing but your time and attention, but what it can return is extremely beneficial to your business. Now that I put it this way, wouldn’t it really seem crazy to neglect it? Really, this is free exposure to your business using the number one way that people find businesses to buy from. Doesn’t it seem like that is worthwhile? I believe your answer is yes, but you may be wondering what this has to do with Brandon’s Baseball Cards, so I will get to that.
Brandon’s Baseball Cards and Search Engine Optimization
If you do not already know what Brandon’s Baseball Cards has to do with SEO, it is only because you did not read “Google’s Search Engine Optimizer Starter Guide” yet. It is only 22 pages in length and I really hope you will take some time to read it. Even if you are a professional SEO, the information contained in the document may just be what your next client needs to help them understand how you can help them.
Since I know some of you will never take my advice and read the SEO starter guide, I will let the cat out of the bag. Brandon’s Baseball Cards is the product Google used in its examples. Go ahead and see what is at brandonsbaseballcards.com. If you did not guess, it goes to Google.com.
What Google Didn’t Mention
The information Google provides about SEO is very important, but it is not everything. There is not a single element that will place your link at the top of every search results page. If there was an easy fix, everybody would be doing it. Effective SEO requires marketing talent, and it is a mix of both art and science. If I could condense all that you need to know into a list of SEO lessons and make it simple, I would do that. As it is, there are still a lot of important tasks that a professional SEO performs. Two search engine optimizers will never achieve the exact same results, and implementation of SEO skills will vary. There is only one position at the top, and I hope to see you there. If you need help with that, ring me any time at *REDACTED DUE TO AGING WEBSITE* (*REDACTED DUE TO AGING WEBSITE*).
Just one more thing: Can you name the baseball player pictured above? Add your guess in the comments!
Who Loves Pink Ponies?Sometimes I wonder how pink ponies became so popular in today’s Internet marketing world. Then again, I guess I should stop wondering. People just love buying pink ponies and fairy dust. It is a shame, but when I look around the Internet and talk to people, I have to believe it is true. They think there is a magical fix for their dwindling or less-than-stratospheric profit levels.
Pink Pony Rental: $180 Per Month
I do not like to call people stupid. I try to inform them, instead. It usually doesn’t work, because the majority of people really love pink ponies, fairy dust, and all the other Internet marketing magic that gets sprinkled into their eyes every day. I can only try my best to save one or two of you.
I see a lot of “SEO companies” (that’s search engine optimization for the record) offering packages for placing companies at the top of search engines for search terms. The packages often consist of submission to a squillion search engines and directories, building incoming links to the client’s website, and a bunch of other magical fairy dust. Some of them will say their magic potion includes creating h1 tags (Google h1 tags and see where my article about h1 tags is), meta tags (serious, this is a joke) and HTML title tags (sure, that is all it takes).
What bothers me is how hard some people’s heads are when you try to explain that pink ponies and fairy dust are just ways that pretend SEO companies take people’s money and then leave them thinking that this whole Internet thing is a big unicorn chase. I hope this is not the case with you, but based on the numbers … the real hard facts … you probably have a lot of room for pink pony rentals deep in your heart. If you keep reading, I am going to smash some pink ponies into tiny little bits and eat them. This is not for the faint of heart.
Maybe you believe in magic, and you aren’t ready to put down your “My Little Pony” doll. Fine, but maybe you should mark your calendar for a good time to have somebody pop that bubble for you and help you to do things that actually work. You know, things that actually increase your profit and create more sales. If you are in business, profit is what you need, right? Not precious little pink ponies and fairy dust. Just in case you are not ready or you are in SEO relapse, I will give you a fun little pony video to look at while your competition continues reading and takes away some more of your profit.
SEO Magic Takes Research, Targeting, and Talent
Call it “SEO magic” if you like, but real Internet marketing and SEO takes research. Real research … the kind that compiles real data and has a focus on real results. You do not get that with an out of the box SEO service offering … for any price.
Once the research is done, online marketing success requires a targeted approach to reaching the right audience. The research tells who the audience is, but knowing where to find them and targeting their attention is another task. This is often skipped and companies end up with the equivalent of trying to sell knitting needles to race car drivers. Is that the right audience to spend your money marketing toward?
When you understand who and where the audience is, it takes marketing talent (yes, you should click on the link about marketing talent) to convert those lookers into buyers. This is the artistic part of SEO and Internet marketing, and an important piece. If you get this part wrong, you can just drop a signed blank check in Times Square right now. Your money is wasted … gone … poof … it disappeared!
After these things are handled, it takes more research and understanding the marketing data to know where to focus the next efforts. When you discover what works, it is time to keep doing it, only better than before. That is what takes profit into orbit.
Oh, and I probably should not leave out the huge fact that it takes a website that does not suck. Here, read a story about a $150,000 website that sucks.
When you think about these things, maybe you can drop me a comment to tell me how stupid I am for never submitting this blog to any directory other than DMOZ. Maybe you don’t know what DMOZ is. Well, the pink pony salesman probably doesn’t either. He probably does not have thousands of incoming links pointing at his site, either. That is because most SEO fail at link building.
Real SEO Providers Eat Pink Ponies
I was talking to one of my SEO buddies yesterday as we dined on some pink pony burgers. He was telling me of a prospective client who came to him for search engine optimization. The man had a great product and wanted my pony munching friend to perform some search engine marketing for him. My friend, who had no reason to lie to me about this, told me he could make this guy’s product a smash hit. I mean, the way he described it, he could have sent this guys profits into orbit. A serious SEO guy knows when they can totally smash a market, by the way. We have research on our side.
My friend went on to tell me that after talking to this guy a bit, the potential client said he could spend $180 per month to sell his machines. Where in the heck did this guy get the figure of $180 and what kind of pink pony did this guy smoke? Seriously, a $180 per month budget to make a serious impact in his company’s profits? Is this really what people think we SEO people do? Do people really think that a person who can send their profit into orbit is going to live on minimum wage? Wow, so the one person who can truly make the biggest impact on company sales volume is worth all of $180 to the company?!
What really made us taste our partially digested pony burgers was that a lot of people think the same way. They have it in their head that there is some automated magical fix for marketing success. They think that the same thing that will work for a car dealer should work for an accident attorney, a construction company, and a real estate developer. The industry of Internet marketing has deteriorated into a pack of thieves who pick the bones of desperate companies who really so badly want to believe that there is one single magic pill they can buy over the counter and fix everything that ails them.
Those machines my buddy spoke about sell for a minimum of $14,000 and included a good profit margin, by the way. So, anyway, it kind of made us both gag on our pink pony burgers and face the fact that most people are really not ready to take their market seriously. They are not ready to push their marketing go button.
People Don’t Want the Truth: They Want Pink Ponies!
This all got me to realizing that people don’t really want to hear the truth. I have become pretty popular for telling people what they need to hear instead of what they want to hear. The crazy thing is that they may like to hear the real truth once in a while, but it is like watching a horror movie. It is like entertainment, but it could never happen in real life. Like Hollywood. They like hearing how their Internet marketing guy made millions of dollars conquering a market. What is sad about this is that the Internet marketers who actually have earned millions upon millions of dollars for themselves and their clients (yes, like me) are the guys you really don’t want to hear from, because we will pop the bubble you ride upon and give you the truth. We make fun of those guys. See … here I am in a video making fun of them, while subtly showing you that I am not full of pink pony poo and actually have been doing this successfully enough and long enough to buy a few toys of my own. Yeah, I didn’t do that selling pony poo … I did it making my clients a whole lot of profit!
Anybody who is tired of renting pink ponies and watching money slip away, what you really need is a pony slaying marketer. The presentation may be a bit crusty and abrasive for some people’s taste, but there is a reason serious pony killing search engine optimizers hang up the phone when people ask for a price before they even consider the real reason they called … the profit!
NOTE: If you like buying pink ponies, save us both the trouble and just drop me $180 per month in the mail. It will help me to cover my $1000 coffee expense while I work 25 hours per day to crush companies who try to compete with my clients.
Do You Know Your Bounce Rate?The bounce rate of a website, or of any given page, is an important measure of whether you have captured a reader’s interest enough to click and visit another page on your site. It is more important to some types of sites than others, and is often dismissed by considerations of the ratio of returning visitors to new visitors, but it should not be ignored. I know a lot of people understand bounce rate, but I still thought it was worth blogging about because you should hear it from somebody, and maybe I will give you a different angle on this.
Does Bounce Rate Affect Search Engine Rankings
The answer is no … and yes. Although bounce rate is purportedly not used in the ranking algorithm of Google or other search engines, some people will still try to insist that it is. I have heard arguments that even if Google used it, they would keep it very secret because it is too easy to cheat in the ways people have cheated to have higher Alexa rank. I think it is worth considering what Google has to say about bounce rate, and how true it is. According to Google’s Matt Cutts, it is “Spamable and noisy” data, and I agree. There are many things that can cause a higher or lower bounce rate that it is not useful as a single measure and requires other factors to become useful data. The ways that bounce rate can affect search engine ranking are outside of the search engine algorithms, and come down to how useful your site is to people and if it is not useful, they are probably not linking to it. Bounce rate is a symptom and not a cause.
Bounce Rate Factors
Bounce rate is subject to many different diluting factors, and a good example is Wikipedia. If I search for something and I find the answer at Wikipedia, I will likely not visit another page in that same browser session, thus creating a “bounce” for Wikipedia. This is an example of a high bounce rate being a good thing, because I did not need to click around to find my answer. I found it, Wikipedia’s job was done well, and I will still return often. There are a lot of things which may cause a high bounce rate, and it is not all bad. This does not mean you can ignore it, though.
You really should not ignore your bounce rate, because it can still play a role in your SEO efforts and make a difference in your rankings for other reasons. For example, if your bounce rate is on the rise but your site has not changed, it would be best to determine why before you start losing people’s interest any further. Is the information less relevant than it once was? If so, you really should pay attention to this. If people lose interest, they will probably stop returning to your site, linking to your site, and sharing it with others. If it is a blog, maybe you need better content, or maybe the content is so good that they come back every day to read more. Whatever the instance, you should be measuring this and know the answer. An important measure is not only whether the bounce rate is high or low, but whether it is changing.
How Bounce Rate is Calculated
Bounce rate of a website is calculated based on the total number of visitors of only one page in a session divided by the total number of visits to the site. Because it is based on a “session” there are several ways a bounce can occur. Things that can cause a bounce are clicking a link to another site, closing the browser window, clicking the back button to try their search again, or a session timeout, which could mean they just left your page open and went to lunch.
Don’t Bounce Me Just Yet!
I did mention the ratio of returning visitors to new visitors. If you have a high bounce rate, but you still have a very high number of returning visitors, it is easy to be relaxed about this. There are a lot of instances where a high bounce rate can still be a sign of potential improvements, such as emphasizing a further call to action. If you give people a reason to stick around right now, you will also improve your chances of a return visit, that they will bookmark your site, subscribe to your blog, or better yet, share it with friends.
The bottom line is that if you are not doing all that you can to make your website more useful, you are leaving the doors open for the competition. Knowing your bounce rate and knowing why it is high, low, or on the move can be a good step in the right direction.
By the way, while you are here, you may like to take a look at my “Recent Articles” listed to the left of the page. I would also invite you to visit the list of articles in my blog archive. I have worked very hard to make it useful for you.
Do you see your Twitter updates or recent blog posts in Google? Well, of course you should. I would be pretty surprised to write a blog post and not see it show up in Google … at least at some point. However, it is taken up a notch with the near-real-time “Latest Results” section in Google search results.
What do I mean? Here is an example Google search for “murnahan“. Under the “Latest Results” it will show you what I sent on Twitter just a moment ago, instead of only a link to my Twitter account.
I heard it stated in a recent talk at Integrated Marketing Summit in St. Louis, that Google and Bing are the largest users of social media. It is true that when you break it down, their algorithms base results on community popularity. When something has a lot of incoming links, the ranking improves. The success of a site’s Bing or Google ranking is largely based on people voting it up by linking to it.
Social media really is a basis for search engine rankings, even when it is not as immediate or as conversational as you find with Twitter, Facebook, YouTube, LinkedIn, and etcetera. It is still social media.
I have heard some people say they like this this, some said they do not, and others on the fence. In my opinion, it shows that Google is working very smart to keep up with the massive explosion of real-time social media, and doing a nice job of it. I think it may also help to remind people just how interconnected the many social media sites really are, and remind them to watch what they do with their social media presence.
Where do you stand? I would like to hear your thoughts on Google’s addition of Twitter and other social media feeds in search results. Please add your comment here on my blog.
