Podcast Archives - Page 15 of 25 by Mark Murnahan

Business Tip: People Think Better When They Are Paid Well

Think about your worst times in your career. You were probably stressed by a lot of little things that seemed bigger than they really were, and perhaps some really big challenges, too. Deadlines, coworkers, health, family, finances, and other stressful issues can make it feel like everything is spiraling out of control. Some challenges can be used to build a company stronger, but it is far more common that they become destructive.

I am going to give you a bit of information that you can email to your boss with confidence, tweet on Twitter, “Like” on Facebook, and best of all … you can blame me for being the one who gave your boss this uncommon piece of common sense.

Is there a solution? I have found through more than two decades in business for myself, and from consulting with many businesses, the majority of business challenges can be improved with more money. That could mean hiring a better accountant, bringing in a strategist, improved inventory and purchasing capability, or having the right equipment to do the job at hand. The list of enhancements is long, but let’s just say that money can bring about a lot of improvements in a company.

One of the greatest improvements to a business comes from the quality of life of the people who make the business what it is. You cannot separate the people from the business, and if you try, you will fail!

Think of it like this for a moment: About half of all marriages in America end in a divorce. The two biggest causes that people claim are infidelity and finances. I suspect that much of that infidelity is because they don’t have enough money to have sex with their spouse! Come on, really, how sexy is an unproductive or frustrated spouse, after all?

Yes, sex and money break people down and make them less productive, even in their marriages. So how could it even be possible that this does not affect their business life, too? It is not possible, because businesses are made up of their people. Fragile or strong, focused or fragmented, those people are what make a company whatever it becomes. This is why, as a consultant, I have always suggested investing wisely in the people, and I have recommended as many pay raises as job terminations.

Money Can Help Most Business Challenges

Money does not fix everything, but in a business, it can facilitate a lot of things which are not otherwise possible. If more money can help a business, and I think this is very true for most if not all companies, then how do you make that happen? It generally requires doing more of the business that pays the company profits. That means marketing, and marketing well!

I have been in business long enough to know just about every conceivable cause of stress. Fortunately, I have been in business long enough to heal from a good number of those stresses, too. I am not spying on you and looking over your shoulder, but I really do know more about your challenges than you may give me credit. That is because I have been there, and I have consulted a squillion companies with troubles just like yours.

Most of the people around you have encountered some sort of stress in their business lives, too. If they say they have not, they are either lying, or their brain just blocked it out in order to preserve their sanity. The biggest challenge that most people in business shudder to discuss is money. In most business owners’ minds, a lack of money means they did not do their job as well as the next person. It gives them a feeling of shame. The truth is that it often just means they did not market their business as well.

If you don’t believe me about the importance of marketing, just consider all of those things like a Snuggie or a Slap Chop which had phenomenal success, against all odds. Without marketing, they would still be “stupid” ideas in some inventors mind. Instead, they were stupid ideas that turned into millions of dollars in somebody’s bank account.

If you are really not sure what these items are, check out this video about the Snuggie. It has received over 16 million views on YouTube, and it is just a parody of an actual Snuggie commercial.

Are you still not convinced about marketing? Consider the Slap Chop. This thing made millions of dollars! Are you kidding me? It is a cheap hunk of plastic with a spokesman who was arrested for beating up a hooker.

It is easy to criticize these and say they are not good marketing, but they achieved their goals. I prefer something less sleazy for my clients, but the important message here is that marketing makes the difference between success and failure in nearly any company of any size.

I realize that it is a tough cycle to break, because in order to do more business, it usually requires an investment. It may take a big and scary investment, but it should not be any more scary than being in business, itself. With the right mindset, and the right facts, it should be like a huge beam of sunshine breaking through the clouds.

Why Marketing Feels Expensive

There is a common perception that marketing is expensive, rather than the reality that not marketing is where the really huge cost comes from. Keeping the doors open on a business without reaching the right customers with the right message they will respond to … now that is expensive!

I see it all the time where a company will send out a flurry of requests for proposals from companies like mine. Companies who think like a Fortune 500 company will focus on the value proposition, and what the cost represents. Smaller or less secure companies will often try to focus on the price, instead of hiring it out to the right people with the right plan. This is why my engagement letter will often include something similar to the statement as follows:

Creative marketing based on solid research is what makes the difference between Pepsi Cola and the one you never heard of. This is the area where the majority of efforts should be focused.

The most effective marketing strategies involve more than price comparisons between a handful of off the cuff proposals, and we know this to be true. This is why I am confident in saying that the best marketing decisions you will make do not center on ill-considered boilerplate proposals designed to wow you.

Instead, those decisions should be based on solid data and confidence that your marketing dollars are spent with somebody who can effectively build your brand and build your profits. That means a lot more than the person with a fast pitch and a price sheet in hand. This engagement is not based on hours worked, but rather on experience and know-how. It will include my focused attention on building your brand and producing long-term equity in your market.

Breaking a Cycle of Destruction

If you want to learn how to break a cycle of destruction in your business and have more money, you must address your marketing. It is what builds your business and provides the additional money that can help most business problems. If any of this rings a bell to you, and if you want more business, I sincerely recommend reading the articles listed below.

In conclusion: None of us are immune to the benefits of peace of mind, nor the frustration of being underpaid. No different from you, your marketing people do the best thinking when they are paid well for it. Fortunately, when marketing is done well, everybody gets paid better!

Here are some articles that I have written regarding the cost of marketing and the mistake of placing cost above value. This is your reading assignment, and I hope you will enjoy them.

Photo Credit: Einstein photo courtesy of hetemeel.com.

Podcast: Play in new window | Download

Business Evolution and Crash Test Dummies

Take just a moment and reflect on how your job evolved. Whether you are a business owner, manager, or just working your way up the totem pole, look at your career in a snapshot. It is uncommon for a career to move smoothly along its initial planned path, from start to finish. A business entity is no different in this respect.

Companies change a lot over time, and if the business evolution is just right, people are happy. The world is perfect, and you can look out your window to see pink unicorns kissing adorable puppies on the forehead. Business evolution should always be so perfect, but then the human resources department would have the additional job of giving out hugs instead of layoff notices; accounts payable would cheerfully add a bonus for the utility company; and the accounts receivable department would send chocolates with every delinquency notice.

Since career and business are usually not perfect, many disheartened people will give up managing the evolution of their company and the direction of its travel. They end up going for a ride like a crash test dummy waiting for the impact.

Hop in and Ride With Me

I am a huge fan of analogies, and I also love cars and driving, so I am inserting my loves here. Hop in and let me take you for a drive through the typical evolution of a business as it navigates between “point A” and “point B”. Don’t worry, I am a trained driver.

I hear from a lot of businesses struggling to define the path between where they are and where they hope to be. I gather a lot of observations as I listen to these companies, and I uncover many commonalities between them. This helps me to build better strategies. Most of the people I talk with feel like they landed themselves in an industry and with a job title that was at least a few miles away from where they began, or where they expected. This goes for people in every level of a business, from the very bottom to the very top.

It all seems to “woosh” by in such a rush for a lot of business people. Whether you own your company or not, whomever it is who signs your paycheck has probably experienced that same “woosh” effect. So, let’s examine some factors which significantly put on the brakes during the evolution of a business.

In this business evolution, I want you to think about where you find yourself today. I suspect you will find yourself cruising somewhere on this road, either as a driver, navigator, or passenger. Many businesses begin as somebody who found a passion for something, or a perfectly timed opportunity, and grew an idea from a spark into an ember, and eventually into a flame. Now we have the combustion engine … an engine to help move us down the road to where we want to go.

Will the Driver Keep Their Head on the Crash Course?

Fatigued Business Drivers Fall Asleep at the Wheel

Along the road, a business founder usually ends up doing a lot of driving. A small company, and most are small at first, will often begin with somebody acting as the sales, billing, accounts payable, reception, public relations, marketing, and “something else” person. The “something else” is the part that the business is about, whatever it may be … accountant, electrician, car dealer, home builder, surgical supply company, real estate brokerage, cigar shop, or whatever it is. The “something else” is that cargo in the back that we are driving to deliver.

At the start, the company is fueled based on the skills, passion, opportunity, and funding of that same “something else” person at the wheel, and not based on all those many tedious jobs to fill. As the business gains a little momentum from all of that exhaustive work given by a person or small group of people, many of those jobs are delegated properly to others who are fit for the position. They each get their seat in the vehicle that moves the business.

If all goes well, navigators will be reading the road signs and updating the business plan, the business budget, the marketing strategy, and keeping the business driving in a good direction of growth. Much of the navigation lands in the driver’s seat with a tireless owner or manager who has great navigation and driving skills. They drink a lot of coffee to remain alert, and they seldom take their eyes off the road.

I know that it must seem almost impossible, but what happens if their vision gets blurred? What if they get a bit too distracted, or just too familiar with their day to day commute and they relax at the wheel? I’ll tell you what happens, because I am frequently like the dismayed highway patrol officer who arrives on the scene when the vehicle is already out of control. Of course, nobody appreciates me for writing them a citation, but they expect me to be very compassionate when I pull their kids out of the wreckage.

The initial passion, funding, and opportunity of the drivers with the “something else” is usually not enough to safely navigate the business through the winding road and beyond the inherent roadblocks. Even with their eyes fixed on the road, if they let go of the wheel for a split second, the whole trip becomes a big wreck. Many businesses crash with no more than a driver and a passenger or two, but if they made it beyond the earliest road blocks, they may have a bus full of dead crash test dummies.

Fear of the crash is why most people will never own or manage a company.

Killing the Crash Test Dummies

Screeeeeeeech! Slam on the brakes! The business is all of the sudden sliding out of control, and going in unpredictable directions.

The business plan, which was once the road map, is frequently forgotten while the company is still driving down the same road and on the same mission as it was yesteryear. Somebody forgot to budget, so the bills are just being paid as they come in the mail. Marketing strategy? Well, the marketing strategy is to sell as much of this “something else” stuff as possible to put enough money in the bank to cover all of those checks that keep going out.

Many drivers will loosen their seatbelt, ignore the squeaking brakes, and let the fuel gauge needle dip a little too close to the “E” before checking the map for a gas station. They forget to take good advice from employees and other influencers, and begin to treat them like crash test dummies, instead of as the great assets they represent.

It sounds like a pretty nervous way to do business, right? Would you be totally shocked if you found similarities to this in your company? If you are nervously looking in your mirrors like a single occupant in the carpool lane, or grabbing your safety belt like a bus driver with bad brakes, you are not alone. Many companies of all sizes operate this way, and they overlook important steps to better business evolution. Careless driving is one of the biggest killers among businesses.

The most common factor is that the people with that special “something else” let the map fly right out the window. This happens periodically throughout the lifespan of nearly any company. In fact, it may surprise you to ask other business people around you when the last time they thoroughly reviewed and updated their business plan, their budget, or their marketing strategy. This may not apply to Fortune 500 companies, but they often don’t have it just right, either.

Arriving at the Crash Scene

How this came to me today was in a very common exchange with a company manager trying to navigate for his company. He wants his company owner / driver to stop at a gas station to get some racing fuel, instead of just driving along with a dirty windshield. The driver has not crashed in ages, but that is never a good excuse to let the insurance lapse, or to stop using a seatbelt. It not only goes against the laws of business, it can cause a mess for all of the passengers (employees) and bystanders (customers).

The managing navigator flagged me down as the highway patrol because he wants to report his boss for careless driving. In this case, the owner opened the business with that same passion and timely opportunity as others. He has been lucky to navigate well without a map, and with bald tires for years. Since the time he settled into his driver’s seat, his risk of a crash is increased exponentially. His windshield is dirty, his road is filled with potholes, and the other drivers are speeding by him and pointing at his seatbelt dragging on the ground outside his door. Worse yet, he fails to let his backup driver take the wheel when his eyes feel tired.

I am here to check the driver’s license and insurance of this owner / driver, or otherwise to help his top navigator to get in his own car and drive away. The manager is so dismayed by the owner that he is hesitant to continue presenting good ideas. The owner is so accustomed to just going along for the unplanned ride that the manager feels like he is in a crash test, too. It has forced him to decide whether to buy into the company, or to start his own.

Running a business well means maintaining the vehicle, keeping the drivers and navigators on the right road, and so many other things. The hazardous but common truth is that many business drivers will take better care of their car than their business plan, budget, and marketing direction. Instead, they have just stumbled upon a road by chance and circumstance and driven the best they know how with the vehicle they landed in.

Most business people are not good at every aspect of running a company. Even fewer of them properly address the value of efficiently delegating tasks to professionals, especially with marketing strategy. They mostly just know the things they picked up along the road during the journey with their unique “something else” that their business is about.

If you know somebody like this, pass this along as a reminder that other “dummies” are counting on them for a good trip. I am not telling you the perfect navigation for every journey on the highway. I just want to remind other drivers to look up from the steering wheel enough to read the road signs.

What do I have to do with this? My job is to isolate the squeaky parts, find the right mechanics, train the driver, buckle in the passengers, supply the road map, change the tires, and pour racing fuel in the tank. I guess you could call me the marketing crew chief.

I will leave you with this compelling crash test video. Give it a play and consider your driving safety while you prepare your comment to tell me what you think.

Photo Credits:
IIHS Crash Test Dummy via Wikipedia
Dummy Heads by Greg Westfall via Flickr
Dummies in a Cage by Brad K via Flickr
Ford Crash Test by Rian Castillo via Flickr
Sierra Sam (hanging dummy) via Wikipedia

Podcast: Play in new window | Download

Why Do You Want to Become an SEO and Social Media Expert?

If I had an ounce of sand for every request I have received to help somebody become an SEO and Social Media Expert I could retire on my own private beach in a magnificent sandcastle.

As I consider all of the hype associated with SEO and social media marketing, I guess I can understand why so many people are attracted to the industry. The problem I see is that the hype has become far too believable, while reality and common sense have been left to rot.

I love to help people with their learning, and I take a lot of care to do it well. I will never intentionally lead you wrong, but in order to keep being helpful, it is important to understand people’s motivations. I will share some of my observations with you, and I would like your input as well.

My editor, Peggy, has already called this a “rant”, but it is a rant which I believe can be useful, or at least entertaining. I told Peggy this is something I think some people need to hear, and take seriously to heart as they consider their motivations for learning about SEO and social media.

I don’t want to be cruel, because I know that many fine people read my work to learn, and to pick up new ideas. The only cruelty here will come from within, if you find that you are doing things for the wrong motivations. Sometimes, my voice of reason must come out, and I have to be cruel to be kind. I want to understand my readers’ motivations better. Perhaps if I help you to reflect upon your own motivations, it will help us both.

Below are some observations that I find common among people seeking to learn SEO and social media marketing. I am absolutely not categorizing everybody, and I would not begin to tell you that you fit into one of these groups. These are just some observations I have found from well over a decade in this line of work. If you feel a bit awkward because you can relate to any of these, you should perhaps rethink your goals. Maybe you really are built for this, or maybe you should keep your day job. You decide!

Notice that I have lumped the two different disciplines of SEO and social media marketing into one. That is because they are more closely related than most people dare to believe. They often require similar skills, and anybody involved in one should have a good understanding of the other. They are also equally as scam-riddled because of the mythical glamour associated with the Internet.

Did You Think It May Be an Easy and Glamourous Job?

This industry is not lacking for participants. If you want a line of work where your demand will be high, try nursing. If you want a job that requires little training, try house cleaning. If you think that SEO and social media marketing is an industry that has a low barrier of entry, think again! The level of training, effort, and marketing talent required to be successful in this industry is not unlike becoming a rock star or a movie actor … only without the red carpet and paparazzi. Oh, and the groupies usually don’t throw lingerie at you or lift their shirt to get your attention.

SEO and social media is not as easy or as glamourous as those people promoting their “get rich quick” online marketing schemes will tell you. Oh, I suppose you could grab some quick bucks if you want to lie to people.

If you are the type who will do anything for money, I have some wise advice for you: Customers are not stupid for long. They may believe you if you say “just wait … the profit is coming”, but then it will not be long before they wise up and realize that the industry is full of bullshitters like you. Then they look for people with a track record and a reputation. That may not starve you today, but it will starve you. It is an easy way to keep enjoying your canned beans and mac & cheese while living in a cramped apartment with cockroaches and worrying about how to ask Mom to move into her basement. Stop now, save your effort, and get a job. This is a career where you will not last. Even if you straighten up and do the right things, your reputation will follow you and haunt you until you are back to mopping the floor of a truck stop where you may actually have superior skill. Got it, lowlife?

Social Media and SEO are “The Future”

Maybe you heard what I heard back in grade school. In the 1980’s I heard “Computers are the future!” and I took heed and learned a lot about them. Maybe you heard it later and they told you “The Internet is the future!” I heard that, and I founded an industry leading wholesale Internet services company. If you were really late in the game, you heard that “SEO and social media marketing is the future!” Maybe it is, or maybe it is not, but unless you are innovating, you will be stagnating.

Unless you are seriously committed to this industry enough to give up a whole lot of sleep and work extremely hard, you are better off looking for the next big craze. Most people will not tell you how hard it is to become good at this business. They will also usually neglect to tell you how many extremely intelligent people there are who make up the top echelon of the SEO and social media marketing industry. Just when you think you really have a mind for this, you may find that you are just a little more average than you expected. Average people don’t last very long, because the average person in this industry earns about three dollars per day and they move on to something else.

There isn’t much room in this industry for earning a living with average efforts, average results, average commitment, or average intellect. It takes a lot more than average to even begin to earn a full-time living in SEO and social media marketing. I guess, that is unless you can con your way into an entry-level position where you look over your shoulder every minute for fear of the boss coming to fire you because he found somebody in India who will do your job for a tenth of the money.

Marketing Your Own Company with SEO and Social Media

I know that a lot of people want to learn SEO and social media marketing to improve their own company. I have also seen how badly most of them totally destroy an otherwise decent potential to reach their market and do more business.

Mike and Bob, SEO Experts — Mike and Bob Are SEO Experts Now!

So, let’s say that this is the case with you, and business is so slow that you have time to take on a whole new job description on top of your regular job. Maybe you will delegate it to the receptionist, since the phones aren’t ringing anyway.

Even if you don’t make a mockery of your company by spamming to a disinterested audience in social media, it will be unlikely that you will do a better job than somebody who is already skilled in propensity modeling and market research.

Even if you don’t get your website banned by search engines for using SEO tactics you picked up at WarriorForum, you will never … and I mean never produce the same results as a studied SEO professional. I don’t mean the kid posting on WarriorForum who builds WYSIWYG websites with Dreamweaver or CoffeeCup. I mean the kind who will help you put your wallet back in your pocket before they would ever take your $699 for the instant-failure marketing plan you are asking for.

It is important to remember that for each customer you miss by doing things the wrong way, the cost goes up. You will also miss their repeat and referral business. If your business is already weak enough that you are trying to save money by doing your own marketing, it will likely become exceedingly worse the longer you do.

Have you ever heard that it is best to delegate tasks to people who know the job better than you? You will need a dentist someday. Do you want to take some dentistry courses so you can avoid hiring a dentist, too? What about auto mechanics?

Truly successful results in SEO and social media marketing do not come from people who are part-timers trying to be good at everything. Successful results come from people who do it all day and deep into night, and then lie awake in bed thinking about how they can do something bigger, better, and smarter tomorrow. You cannot get that from a quick course on how to become brilliant online. That comes from experience … hard-earned experience.

Enhance Your Existing Job with SEO and Social Media Marketing

Many people will try to learn more about SEO and social media marketing in order to enhance their existing job. This may have some benefit for people who are deeply entrenched in marketing, web development, web hosting, or other industry verticals. However, if you are not in one of these industry verticals, there really is not any value gained.

If you think that you will augment an existing job description by adding SEO and social media marketing to your task list, rub a lamp. That usually turns out about as good as the pool cleaner deciding to tinker on his client’s Porsche.

Do one job or the other, and make a decision. Being a little bit good at a lot of things is fine, but trying to be an expert with multiple things is about the worst career decision you will make. It may be helpful to know more, but do not expect it to be an enhancement, but rather a diversion. It will divert you from becoming even better at the job you already have.

Learning SEO and Social Media to Avoid Being Robbed

I think this is somewhat realistic, for a few people. I could see why somebody may want to know more about the industry to avoid being ripped off. This is even more important for a recruiter or hiring manager, but how much do you really need to know? There are some considerations to this which should eventually become obvious.

First: You can shop too much. It is easy to become confused, and if you are comparing the wrong things, you will get the wrong results.

Second: There are a lot of great liars in SEO and social media marketing. Look for quantifiable evidence proportionate with your objectives.

Third: Seeking good marketing should never conclude with the best liar, nor begin with the newest fool.

I think a lot of people in my industry can relate to this: My clients do not need to know everything about SEO and social media marketing. They just need to know that I do, and that I am not a conman. Learning a whole new job skill just to be a buyer is like learning automotive engineering just to buy a car. It does not scale well.

A little bit of reading things like “Good SEO vs. Bad SEO: How to Tell the Difference” and “7 SEO Lies: How to Know When the SEO is Lying” should be enough to make purposeful decisions. Then, if they pass those measures, read more about them, and find out what others say about them.

Lastly, if you are trying to learn SEO and social media marketing for shopping purposes, you will do well to read ““How Much Does SEO Cost?” is The Wrong Question”

Appear Cooler in Social Settings

Maybe you are looking for some cool factor in your social life. Heck, if you can learn SEO and social media marketing, maybe you will be better at arranging a tweetup or getting Facebook friends to love you. Maybe you could even use Twitter to get a bunch of people to go out for drinks with you.

Good luck, but wouldn’t it be more fun to just go out and get drunk without the curse of thinking about that new product launch. With all of those cell phone social media addicts around, you will never get drunk enough to have real fun. You don’t have to be an expert to make social media your party tool, just talk to any college student.

Aside from suckering people into paying your bar tab by sharing your expert advice, the return will probably be pretty low. I know, you may think it will help get them naked, and that is true, but so tacky!

In Summary of SEO and Social Media Marketing

Even with the very best alignment of the stars, and if you wake up to sex, coffee, and bacon every day, the job is still not easy. Finding people who are willing to do business instead of just talking about doing business is about as tough as pulling chicken teeth. There are so many bullshit sandwiches being served out every day that I am shocked McDonalds hasn’t put it on their menu.

Do you still want in? Tell me what you want to know, and I will give you my honest truth. Subscribe to my blog and I will give you some great tips and fresh ideas. If you just want to become an SEO and social media expert because it will make you rich and famous, back off … this industry will kill you and eat you before you will see success.

Photo Credits:
Paparazzi photo by internets_dairy via Flickr
Custom Trike by ale? via Flickr
Closing Arguments by Extraordinary Chambers in the Courts of Cambodia via Flickr

Podcast: Play in new window | Download

Reciprocal Link Exchanges Don’t Work!

I decided to title this article “Reciprocal Link Exchanges Don’t Work”. Perhaps even more appropriately, what I really mean is that reciprocal link exchanges are fool’s work.

Of course, I also know what people are more likely to search for after some crooked or inexperienced SEO (search engine optimizer) runs off with their money and leaves them with worse results than they started. So that is what I am here to explain. Join in the discussion if you have the need to defend your reciprocal link exchange strategy after reading this.

I know this may put a huge bullseye on my forehead with the slimier side of the SEO industry, but I say “bring it on!” Show me your best reciprocal link exchange, and I will show you foolishly exhaustive efforts with lackluster results.

I am not saying that it is a bad thing to cross-link websites, because sometimes there can be a synergy created. It can be useful in a limited few cases, but reciprocal link exchange is a very weak link building strategy. In fact, it is far more common for reciprocal link exchanges to be counterproductive. I’ll bet the last SEO you talked to didn’t tell you that.

Why Reciprocal Link Exchanges Exist

Links are the single most important and effective means to help your website rank highly in search engines. The links pointing to a website are used by search engines to measure the authority of a website overall, and for a given topic.

There are a lot of important contributors to high search engine ranking, but incoming links are the biggest factor. The structure and content of a website is extremely important, but without links pointing to all of that greatness, it will never rank well for competitive search phrases.

Because of the importance of incoming links, link exchanges have become the focus for many novice search engine optimizers and website owners who just don’t know how much they don’t know. Link exchanges fuel enough failed SEO link building efforts that if we could turn that into electricity, we could light a small country.

There are at least a squillion people out there trying to sell you links and trade links with you. If they have not reached you yet, it is because you don’t have any links. Once you have links to your website, and especially if you have a high Google PageRank, they will come to you in droves! All I have to do is check my email spam folder to find at least a thousand requests to exchange links or to hire some self-proclaimed “expert” to handle all of those link exchanges for me.

Reciprocal Link Exchange Motivation

I told you a bit of the motivation behind people wanting to exchange links with you, but what motivated me to write this? Maybe you think I am just trying to stand my industry on it’s ear, or maybe you will just think I am trying to mislead you. Yes, perhaps I am just trying to fool you in order to keep the SEO mystique alive, and try to cover up the truth about SEO. Maybe this whole “reciprocal link exchange” thing really is the big secret to SEO.

Just in case you are truly skeptical about this, I offer you this quote directly from Google Webmaster Central.

Your site’s ranking in Google search results is partly based on analysis of those sites that link to you. The quantity, quality, and relevance of links count towards your rating. The sites that link to you can provide context about the subject matter of your site, and can indicate its quality and popularity. However, some webmasters engage in link exchange schemes and build partner pages exclusively for the sake of cross-linking, disregarding the quality of the links, the sources, and the long-term impact it will have on their sites. This is in violation of Google’s Webmaster Guidelines and can negatively impact your site’s ranking in search results. Examples of link schemes can include:

Links intended to manipulate PageRank

Links to web spammers or bad neighborhoods on the web

Excessive reciprocal links or excessive link exchanging (“Link to me and I’ll link to you.”)

Buying or selling links that pass PageRank

Of course, there are a lot of people who will say that Google is lying, too. The complete failure of that logic is that it is contrary to Google’s own interest to lie about how to rank well in their search engine. Google wants to include your website in their results, and they work hard to try and help website owners to do the right thing. If you still feel skeptical, please read this article titled “Brandon’s Baseball Cards and Google SEO Starter Guide” which explains Google’s motivation, and their efforts to help you.

If you really want more links, do something useful, creative, or otherwise more like sex and bacon. Take it from Google’s head of webspam, Matt Cutts. Here is a video of Matt talking about building links.

Matt Cutts (and common sense) said this: “the best links are earned and given by choice.“ Unless common sense is a totally worthless concept, what Matt said still holds true today, tomorrow, and always.

Reciprocal Link Exchange Foolishness

I will write more about link building soon, but I want to offer you some thoughts about links. If it was really as easy as just trading reciprocal links and submitting your website to search engines and directories, don’t you think the usefulness would wear off? If there was a way to cheat search engines, don’t you think they would fix the problem?

Maybe you heard that the magical fix is to use indirect, three way link exchanges. If you buy into that, you still have the wrong mindset of trying to shortcut the best practices. I mean the practices which work within the guidelines of a well organized system of both technology and people.

Consider that if you are seeking a link exchange with another website, who do you expect it to benefit the most … your website, or the other website? That’s right, you want it to benefit you more than the other guy. Now, when people come to you seeking a link exchange, don’t you think their answer is the same?

Links Are Not Equal in Value

According to Google Webmaster Tools, this blog you are reading has just a little over 50,000 links pointing to it. It is a small number compared to a lot of projects I work on, but large compared to a lot of one-person blogs. The number is not the part which matters the most, and not the point I want to make. They are not all “awesometacular” links from “amazinglicious” websites, but there is not a single one of them that comes by way of a reciprocal link exchange. These links exist because I concentrate on providing value to people first, and search engines second.

Links are not created equally. I could demonstrate this in about as many ways as I can chug a beer, and I am Irish, so that is a lot. Only a limited percentage of the links to any website will provide significant value. As an example of this, just compare the more than 50,000 links referenced in Google Webmaster Tools to the 8,774 which are measured by the respected SEOmoz Open Site Explorer. A huge number of the 50K links are not even visible by most measures. That is the same kind of links that comprise the vast majority of reciprocal link exchanges!

aWebGuy.com Links Measured by Open Site Explorer

Consider the the ratio of quality links created “organically” because somebody saw value in your website, compared to “junk” links. If you can measure it, don’t you think a search engine such as Google can as well?

Podcast: Play in new window | Download

SEO Tip: Trailing Slash, Canonicalization, and Google

I am going to give you a helpful SEO tip that you can put to use fast and easy. It is a common error that can make a big difference in your search engine optimization efforts, and it has to do with canonicalization. Don’t let the big word intimidate you, because I will break this down and make it very easy to understand.

I could get really deep into the issues of your sitemap format, .htaccess files, rel=”canonical” tags, server configuration, and a squillion other things, but not this time. I want to give you the “low hanging fruit” that anybody can put to good use, starting immediately.

The Difference in a Slash or No Slash

Did you know that there is a significant difference between a web address that has a slash at the end and one that does not have a slash at the end of it? I don’t want to confuse anybody, so I will give a visual example of what I mean. I will show you two web addresses (URL) that look very similar, and will both land you in the same place, but they are actually very different. My sample web addresses are as follows:

http://www.awebguy.com/seo-lessons/
http://www.awebguy.com/seo-lessons

As you can see in my example above, one of these addresses has a trailing slash (“/”), and one does not. So, let’s examine the important difference that the slash at the end of a URL makes. For you technical folks, it makes the difference of returning a “200 OK” status code or a “301 Moved Permanently” (or other) status code when the page is requested. I will try to explain this a little better for the non-techie people, because I really want this to make sense, and I want it to help you.

Note: In order to know for certain what your web server is telling people, you need to know your server’s HTTP response headers. Don’t worry, I made you a handy little tool so you can see the difference. I will also show you how to tell the same thing with Google Webmaster Tools.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected, like a “404 Not Found”. I made this really easy to check your server’s response headers here:

Enter a URL:

I am using Google in this instance, because we all care about Google, and I am using Google Webmaster Tools to illustrate the point. When search engines visit your website, they receive what is called an “HTTP status code” from your web server which tells them the status of the URL. A status code you have surely seen is “404 Page Not Found”, but there are a lot of other server status codes, too. The two which I am primarily addressing here are “200 OK”, which is the one you want search engines to see, and “301 Moved Permanently”, which tells the search engines that your page is not at that address, but your web server knows where to find it.

Below are screenshots from within Google Webmaster Tools to show what Google sees with my two sample addresses. The images below show the status codes that Google received for each of them. Note the address that Google fetched, and the status code in each of these images. In the instance with the trailing slash, the “200 OK” was returned, and Google continued with fetching the page. In the second image, Google was told that the page had “moved permanently”, and where to find it.

Now let’s look at the 301 status code. Notice the difference in how it tells Google that the page has moved, and where to find it.

A 301 status code is still better than having it return a “404 Page Not Found” error, but far worse than returning a “200 OK” status. Perhaps it shouldn’t surprise me, but I have actually witnessed “webmasters” handle this with 404 and 302 status with a lot of websites as well. Notice that I used the term “webmasters” very loosely, and this definitely does not reflect the work of a “master”. Yes, even on the modern Internet of 2011, people still screw things up, horribly!

Slash or No Slash in URL and Duplicate Content

Either of the URL versions is “correct” to use, but you should choose one, stick with it, and configure your website and your links accordingly. I have seen a lot of cases where people have their website configured to return a “200 OK” status code for both versions, but that is a horrible idea. The reason is that if both addresses return a 200 status, you are telling Google that the content actually exists in two places. That would result in duplicate content, which Google deals with pretty well, but does not like. It also dilutes your efforts for building links.

The Easiest Novice Fix for Canonicalization

This is surely very confusing for a lot of people, or the problem would not exist. However, there is one small part of this issue which even a novice can work to improve. You may not get it all fixed with this, but it will be a good start to fixing a common mistake.

Whether it is a link from other websites, or links between pages on your website, you should always link to the version which returns a “200 OK”, because that is where the page actually resides. Google and other search engines can be quite accommodating, but there is a qualitative and quantitative difference in doing this right and doing it wrong. With all of the competition on the Internet, it is worth getting things right, as much as possible.

The right or wrong version to use depends on your website, and what the URL represents. You see, an address that ends without a slash is typically used for a file, while an address with a slash denotes a directory structure (but not always). The right version to use will vary, but the most important thing to know is to always use the URL which returns a “200 OK” status, whichever that is.

In the case of content management and blogging systems like WordPress, the trailing slash is often used, and the correct status code is returned. However, even in instances where it seems that it is all done for you, there are many cases where you, or others, may link to content manually and use the wrong format.

How to Fix Trailing Slash and Canonicalization Errors

Fixing your canonicalization errors does not need to be a huge headache. Since this can make a big difference in your search engine ranking, it is very worthwhile to fix it. The “Official Google Webmaster Central Blog” has a useful article about this issue, and it is titled “To slash or not to slash“. I think it is worth a read. Another, more effective, alternative is to hire a good SEO to help you to know what you didn’t know, and to fix the things which are holding you back from ranking higher in search engine results.

What I have described is an easy mistake, and one which may be costing you, big! I hope that you will give this your attention, and that you will use it to improve your search engine ranking effectiveness.

As always, your comments, questions, compliments, gripes, complaints, and bellyaches are all welcome here on my blog.

If you don’t like what I have to say about this, I welcome you to look at my HTML source code to see if that helps you any. 😉

Podcast: Play in new window | Download