diy seo Archives - Page 2 of 4 by Mark Murnahan

WWW or No WWW is Not the Same! Fix with Htaccess 301 Redirect

This is an extremely important and yet simple to implement SEO tip about those “w’s” you often see in a web address. This will seem basic to many people, but it is shocking how often it is misunderstood, handled incorrectly, or overlooked. If you do not have this handled correctly this could make a huge improvement in your SEO efforts.

This is not just about whether somebody can arrive at your website by typing either domain.com or www.domain.com. This is about how Google and other search engines may see it as duplicate content, because it is actually the same thing in two locations. It is also about how all of the links pointing to these duplicate versions of your website are treated, and their value split in two – thus diluted. It will not cause a penalty imposed by the search engines, but there is still a real penalty to it, all the same.

Either version of www or non-www is fine, but it is important to choose one version and funnel your efforts toward the chosen version. If your website has more high quality existing links pointing to one version, that is the right one to use! If you don’t know, be sure to check both versions with a tool like Open Site Explorer.

Don’t Let the Big “Canonicalization” Word Scare You

Relax! I will make this easy for you. The abbreviated Murnahan version is this: Canonicalization means there is just one outcome for multiple possible actions. In this case, it means telling search engines to favor the outcome of your choosing (“www.” or no “www.”).

That big and scary word, “canonicalization“, reminds me that everybody is not familiar with technical SEO (search engine optimization) issues. There are even fewer people who understand and enjoy things like web server architecture, DNS, htaccess, 301 response codes, and other geeky delights which make me excited to wake up in the morning. Yes, I truly enjoy the geeky details of how this Internet works. I hope to make this easy enough that you will enjoy it, too! Well, I will at least make it easy, and I’m even going to provide a simple tool so you can check what your website is saying to the search engines.

WWW. is a Different Domain

When you go to a website, you will find that some of them use “www.” in front of the domain name (example: www.awebguy.com), and some of them do not. It is very common that both options will take you to the same place on the Internet, or at least the same information. That still does not mean search engines see it the same way as humans.

You can skip right to the bottom of this article to read the fix for this, but I think you will benefit by first understanding what is wrong, and why you should fix it.

Note: Even if both versions of www or without www show the same content (web page, video, image, etc.), the problem is not solved. It is common for web hosts to direct both versions to the same place using DNS (domain name service), but that is not the same as a 301 redirect telling search engines which version is the authoritative domain where the content should be indexed.

It is important to know that the domain name (example: awebguy.com) is the “root domain”. Anything coming before the awebguy.com, such as ftp.awebguy.com, pop.awebguy.com, smtp.awebguy.com and etcetera denotes a SUBdomain. Yes, of course, this includes www.awebguy.com, because it is a subdomain, too! An easy way to drive this home is to go to mail.google.com or to www.google.com … they are clearly different.

Now that we understand this point, let’s think of the www and non-www versions as two completely different domains. If somebody links to your website (and let’s hope they will) which one should they be linking to? Using a 301 redirect will actually reflect the correct address in the browser address bar, making it more likely that they will choose the right version when they want to link to your website. That is because before your web server even sent the page to the person visiting your website, it knew which version to send. In the event that somebody gets it wrong, a 301 redirect will tell search engines that the content they linked to is actually at the other location where it should be indexed.

Note: In order to know for certain what your web server is telling people, you must check your server’s HTTP response headers. Don’t worry, I made you a handy little tool to check your website.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected. I made this really easy to check your server’s response headers here:

Enter a URL:

An easy way to see this in action is to type my web address into a browser with either version. If you type it in without the “www”, my web server will know what you meant, and it will deliver the document (web page) at the proper address at the www subdomain – with a “200 OK” status. This will also work similarly for every page on the domain / subdomain, because I use a 301 redirect that simply redirects everything at awebguy.com to its exact equivalent representation with the correct www address.

The SEO “WWW” Fix: HTACCESS and 301 Redirect

Since many people do not configure and manage their own web servers, this is the easiest fix for most websites. If you have access to your main server configuration, use that, but this is simply not the case for most website owners. This solution uses very simple “distributed configuration files” known as “htaccess” which allow you to configure functions on a directory level.

OK, now that I drove you out of your comfort zone with some big techie language, just breathe slowly and get your heart rate back to normal. I am not going to force feed you a bunch of web programming. The fix is actually quite easy, or at least it will be easy if you pay attention. If you own a website and any of this is just too complicated, it would be like owning a car and not knowing how to put gas in it. Should that person really be driving? This is not like rebuilding your car’s transmission … it is like filling it with gas.

The “htaccess” is just a simple little text file you can create and edit with a text editor such as Notepad, SimpleText, or Vi. If you already have an existing htaccess file, you may simply edit it to include additional functions at the bottom of the existing content. Don’t be afraid of it, because it is really not very tricky. It may sound tricky when you consider all the things it can do, but it is normally just a small file with a minimal amount of text in it.

Htaccess is a configuration file that tells your server certain things to do when people ask for your web pages or other website content. It can be used for functions such as password protecting a directory, blocking selected people from accessing your website, and much more. The file name does not look like a lot of them you may see, such as hello.txt or mynameisfred.html, but don’t let that scare you. The htaccess file will begin with a dot (yes, a dot … like this one .) and the full file name is actually “.htaccess“.

You can have multiple of these “.htaccess” files within your website, but the one we are talking about is in the “root directory”. Stop! Don’t get frustrated … that just means it is right there in the same place where your home page and other files are. For example, the file http://www.awebguy.com/murnahan.pdf is in my root directory, but if it was at http://www.awebguy.com/other-directory/murnahan.pdf it would be found in the “other-directory” directory.

If you do not already have any .htaccess files in your website, don’t worry. You can just create one from scratch with a text editor, save it to your computer as htaccess.txt, and then upload it to your website and rename it “.htaccess”.

Within this magical .htaccess file, it will look almost just like plain old English language, and should not be overwhelmingly technical. I will use my own domain name for the examples, but you would of course want to change that to your own. Well, unless you want to redirect your website visitors to my blog, and that is fine, too. There is a lot you can do with this, but I don’t want to explode any heads with all of this technical junk. Technical junk really is like using explosives, sometimes!

I mostly want to explain how to create a 301 Permanent Redirect from either your www to non-www or from non-www to www. In order to do this, all it takes is either editing your existing htaccess file and adding the selected version below into the file, or creating a new htaccess file with the same. You can change the domain to any domain you like, but you will probably want to change it from mine.

Remember to always create a backup copy of anything you edit. If you mess it up and you want me to play a sad tune on my violin, I get paid overtime for that! 🙂

Example of a 301 Permanent Redirect of WWW to Non-WWW

This is the code to use in your htaccess file for redirecting content to the non-www version of your website.

RewriteEngine On

RewriteBase /

RewriteCond % ^www.awebguy.com [NC]

RewriteRule ^(.*)$ http://awebguy.com/$1 [L,R=301]

Example of a 301 Permanent Redirect of Non-WWW to WWW

This is the code to use in your htaccess file for redirecting content to the www version of your website.

RewriteEngine On

RewriteBase /

RewriteCond % ^awebguy.com [NC]

RewriteRule ^(.*)$ http://www.awebguy.com/$1 [L,R=301]

There are many other handy things you can do with this, and some examples are below. Note that each of these should be created on a single line within the htaccess file.

Example of a 301 Permanent Redirect (note the local address then a space, and then the new URL)

RedirectPermanent /thispage2.html http://www.awebguy.com/thatpage2.php

Example of a 302 Temporary Redirect (this is the same format as 301, but without the “Permanent”)

Redirect /thispage.html http://www.awebguy.com/thatpage.php

Example of Custom 404 (page not found)

ErrorDocument 404 http://www.awebguy.com/404-file-name-here

Know Your Server’s Response Codes!
Even the difference in a slash at the end of an address makes the difference of a good “200 OK” response or a “301 Moved Permanently” or worse. You should be aware of the difference it makes.

I will reiterate … I made this really easy to see what your server is returning for any given web address. Check it here if you are not entirely sure:

Here are some additional resources about htaccess usage:

.htaccess on Wikipedia

Comprehensive guide to .htaccess

Well, there you have it … my answer to www vs. non-www and how to fix it easily with 301 redirect using htaccess. I told you I would make it simple. I welcome your feedback!

SEO Tip: Trailing Slash, Canonicalization, and Google

I am going to give you a helpful SEO tip that you can put to use fast and easy. It is a common error that can make a big difference in your search engine optimization efforts, and it has to do with canonicalization. Don’t let the big word intimidate you, because I will break this down and make it very easy to understand.

I could get really deep into the issues of your sitemap format, .htaccess files, rel=”canonical” tags, server configuration, and a squillion other things, but not this time. I want to give you the “low hanging fruit” that anybody can put to good use, starting immediately.

The Difference in a Slash or No Slash

Did you know that there is a significant difference between a web address that has a slash at the end and one that does not have a slash at the end of it? I don’t want to confuse anybody, so I will give a visual example of what I mean. I will show you two web addresses (URL) that look very similar, and will both land you in the same place, but they are actually very different. My sample web addresses are as follows:

http://www.awebguy.com/seo-lessons/
http://www.awebguy.com/seo-lessons

As you can see in my example above, one of these addresses has a trailing slash (“/”), and one does not. So, let’s examine the important difference that the slash at the end of a URL makes. For you technical folks, it makes the difference of returning a “200 OK” status code or a “301 Moved Permanently” (or other) status code when the page is requested. I will try to explain this a little better for the non-techie people, because I really want this to make sense, and I want it to help you.

Note: In order to know for certain what your web server is telling people, you need to know your server’s HTTP response headers. Don’t worry, I made you a handy little tool so you can see the difference. I will also show you how to tell the same thing with Google Webmaster Tools.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected, like a “404 Not Found”. I made this really easy to check your server’s response headers here:

I am using Google in this instance, because we all care about Google, and I am using Google Webmaster Tools to illustrate the point. When search engines visit your website, they receive what is called an “HTTP status code” from your web server which tells them the status of the URL. A status code you have surely seen is “404 Page Not Found”, but there are a lot of other server status codes, too. The two which I am primarily addressing here are “200 OK”, which is the one you want search engines to see, and “301 Moved Permanently”, which tells the search engines that your page is not at that address, but your web server knows where to find it.

Below are screenshots from within Google Webmaster Tools to show what Google sees with my two sample addresses. The images below show the status codes that Google received for each of them. Note the address that Google fetched, and the status code in each of these images. In the instance with the trailing slash, the “200 OK” was returned, and Google continued with fetching the page. In the second image, Google was told that the page had “moved permanently”, and where to find it.

Now let’s look at the 301 status code. Notice the difference in how it tells Google that the page has moved, and where to find it.

A 301 status code is still better than having it return a “404 Page Not Found” error, but far worse than returning a “200 OK” status. Perhaps it shouldn’t surprise me, but I have actually witnessed “webmasters” handle this with 404 and 302 status with a lot of websites as well. Notice that I used the term “webmasters” very loosely, and this definitely does not reflect the work of a “master”. Yes, even on the modern Internet of 2011, people still screw things up, horribly!

Slash or No Slash in URL and Duplicate Content

Either of the URL versions is “correct” to use, but you should choose one, stick with it, and configure your website and your links accordingly. I have seen a lot of cases where people have their website configured to return a “200 OK” status code for both versions, but that is a horrible idea. The reason is that if both addresses return a 200 status, you are telling Google that the content actually exists in two places. That would result in duplicate content, which Google deals with pretty well, but does not like. It also dilutes your efforts for building links.

The Easiest Novice Fix for Canonicalization

This is surely very confusing for a lot of people, or the problem would not exist. However, there is one small part of this issue which even a novice can work to improve. You may not get it all fixed with this, but it will be a good start to fixing a common mistake.

Whether it is a link from other websites, or links between pages on your website, you should always link to the version which returns a “200 OK”, because that is where the page actually resides. Google and other search engines can be quite accommodating, but there is a qualitative and quantitative difference in doing this right and doing it wrong. With all of the competition on the Internet, it is worth getting things right, as much as possible.

The right or wrong version to use depends on your website, and what the URL represents. You see, an address that ends without a slash is typically used for a file, while an address with a slash denotes a directory structure (but not always). The right version to use will vary, but the most important thing to know is to always use the URL which returns a “200 OK” status, whichever that is.

In the case of content management and blogging systems like WordPress, the trailing slash is often used, and the correct status code is returned. However, even in instances where it seems that it is all done for you, there are many cases where you, or others, may link to content manually and use the wrong format.

How to Fix Trailing Slash and Canonicalization Errors

Fixing your canonicalization errors does not need to be a huge headache. Since this can make a big difference in your search engine ranking, it is very worthwhile to fix it. The “Official Google Webmaster Central Blog” has a useful article about this issue, and it is titled “To slash or not to slash“. I think it is worth a read. Another, more effective, alternative is to hire a good SEO to help you to know what you didn’t know, and to fix the things which are holding you back from ranking higher in search engine results.

What I have described is an easy mistake, and one which may be costing you, big! I hope that you will give this your attention, and that you will use it to improve your search engine ranking effectiveness.

As always, your comments, questions, compliments, gripes, complaints, and bellyaches are all welcome here on my blog.

If you don’t like what I have to say about this, I welcome you to look at my HTML source code to see if that helps you any. 😉

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Google PageRank Changes and Fools Still Listen

Remembering Farrah Fawcett and Google PageRank

Google PageRank? Seriously, just get out your checkbook right now and write me a blank check. Don’t worry, I will go ahead and fill in the dollar amount. You just be sure to sign it.

I was thrown back into yesteryear by a blog article I read at Search Engine Journal that discussed Google PageRank. No, it was not something from deep in the bowels of their 2003 archives, but rather a real life demonstration of sad linkbait published only yesterday. I don’t need a pissing match with these guys, but it was sad to see a long-dead topic like PageRank being exhumed for public consumption.

It reminded me about who I write for, and why. I write for you, and I try to make useful facts and good ideas spring to life with a touch of entertainment value. Once in a while I will throw in my Murnahan Cheez Whiz style to keep you on your toes and make you say “what?!”

My objectives include reducing the abundance of blatant SEO lies and myths that search engine optimizers promote. Sure, I may not be able to fix the whole world, but I can do my part to blow the “bullshit whistle” on bad SEO information.

Since I want you to subscribe to my blog and come back, I try to overlook topics that will be genuinely useless and guide you wrong. You know, topics to scare you into putting crap in your brain like Google PageRank changes.

The article I am talking about brought acid to the top of my throat and reminded me just how easy it could be to scam people out of a blank check. It touched on just how “unknown” this SEO business I am in really is, and it made me feel like one hell of a nice guy for telling things straight.

I will go ahead and link to the article, so I guess their “linkbait” idea worked. The article is titled “New PageRank Formula May Change Your SEO Priorities.” Below is my comment, in which I replied to my friend and fellow long-time SEO who also criticized the article, Jim Rudnick of Canuck SEO:

OMG, are people seriously still writing about PageRank? Maybe we can throw some meta tags into the conversation. While we are at it, I want to break out my old Farrah Fawcett poster and leave my mom a “surprise” under the bed, too.

Agreed, very old news. It is funny to me that somebody recently mentioned the PageRank of my blog and my first thought was as nostalgic as my Atari 2600.

I have not even looked at the “Green Fairy” of PageRank in half a decade. If you are doing the things you should be doing, people will love your stuff enough to link to it. If it is relevant content for a given search, on a reasonably decent website, and other people crave it, the site will rank well. Isn’t that a whole lot easier than waiting for Google to give you a number?

The remembrance of Google PageRank brought to mind the different qualities of search engine optimizers that I enjoy just enough to squash them to pieces and bury them in a shallow grave.

It is easy to understand how people could get confused about SEO. It is an industry that begs for naivety, ignorance, greed, and dishonesty. Sadly, these things are in great abundance among website owners and want-to-be SEO providers, alike.

Lay Down Your Google PageRank Gun and Listen!

Don’t shoot the messenger, but if you are looking at measurements like Google PageRank as an indicator of progress, your efforts are a hot mess. Save yourself some grief. A far better answer is to create something useful, creative, interesting, and relevant to people. These are the things which compel people like crack cocaine. These are the things which cause people to reference you and link to your website content. These are the things which make a difference, and not some misunderstood 1-10 measure that Google itself tells you to ignore.

I do not even understand why there is still a Google PageRank measurement, because Google has made it damn clear for many years that the most important thing is to give people what they want. If you concern yourself a fraction as much about what you are delivering to people as you concern yourself with Google, you will very likely rank a whole lot better. Plus, your PageRank will go up, too!

Note: I am not one of those people who only preach the gospel of “Content is King” and that writing a bunch of stuff on a blog will make something rank well. There are a lot of things which go into good SEO. Google PageRank is not in my list of SEO lessons, and I don’t think it was anywhere in my SEO blog archive, either … until now.

OK, doubters, now that you have heard me out, go ahead and fire your PageRank guns and tell me how wrong I am in the comments section below.

Image via Wikipedia

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SEO, Social Media, and Marketing Balls

I often try to relate concepts of SEO and social media to things that people in other industries can use. After all, who really cares about all of this, unless it can help them do whatever it is they do for a living.

If you don’t have anything to sell, you probably aren’t very concerned about your marketing. But you do have something to sell, so let me give you a hand.

My challenge is to help you translate this into earning profit for your company. In the big picture, two important questions I must address are as follows:

What do you do to earn the food you eat?
How can I relate this Internet stuff to something that will help you eat better?

One way I hope to relate this into your line of work is to use analogies. This time, I will use tennis balls, but it could really be about anything.

Now let’s look at what others competing in your industry are doing.

How Others Sell Balls With SEO and Social Media

A common approach to social media that you may see with your competitors is to create a website and then start tweeting and facebooking things like “I have balls”, “Check out my balls!” After a while, they will figure out that people get really tired of the same old balls, and nobody wants to see them anymore.

This is a common outcome when companies neglect the people they are trying to reach, and overlook creativity in their value proposition. So, it will take a different approach, and they may turn their focus to SEO. They will often fill up their blog with a whole bunch of articles about their balls and hope that will work.

The trouble here is that it will take a lot of time and effort to produce all of that blog content. They may decide to outsource it to India or The Philippines but all of the sudden find themselves sending really mixes messages. Balls are different in other countries, and a lot can be lost in translation.

This is not the path you want to take, so put this out of your mind and let’s think about a better way to move your balls.

A Better Way to Move Your Balls

My experience in SEO and social media has led me to this: I have never found an industry that, with enough dedication, cannot be made more interesting when looked at from the right perspective.

It takes some research and creativity, but every industry has something that makes it interesting. Even paper clips can be more exciting … yes, paper clips!

One of the first things to do is to carefully research who wants your balls. You want to understand them, and what they are likely to look for online. You want to reach them where they are … on their turf. Then you need to get a picture of what drives them to take a desired action. In this case, you want tennis players. More precisely, you want tennis players without balls. In order to find them, you need to think more like them, and develop a sense of what will attract them.

Sometimes you have to look outside of the tennis-related industry to find your potential customers’ other interests. I wrote about this not so long ago in an article about customer modeling titled “Facebook Marketing: Pages, Customer Modeling, Promoting, and Awesomeness“. It addressed how to gather information to produce a better model of your ideal customer, and it is worth a read.

Get Others to Talk About Your Balls!

Once you know more about your model customer, you need to produce information that interests them. If you consistently produce quality information about their interests, it will be much easier to keep their attention. If it is compelling enough, they will subscribe to your blog, your Twitter, your Facebook, and etcetera. Now you have an audience that wants to hear about your balls.

With an attentive audience that likes what you do, it will be a lot easier for your balls to be ranked well in search engines. This is because your attentive audience will share your information with other interested people, in the form of website links. They will tweet it, facebook it, and even blog about it. Now, unlike your competitor who talks about his balls all the time, you will have other people talking about your balls.

This is a huge reward to you, because all of those links to your interesting website are crucial to making it rank higher in search engines than the competition. You will want to be good to these people, and keep them fed with more interesting and useful information. So you add more to your blog, and it grows bigger and bigger and eventually gets even more popular.

The cycle has begun, and you are on your way to greater things. You may even decide to grow your business with bigger balls, like softballs, volleyballs, and basketballs.

Selling Balls Takes Dedication

When I claim that this all requires dedication, it means spending time researching, and doing more than just the same old thing the competition is doing.

Before you put this all to use, it is best to develop some degree of marketing talent. Since you are not in the SEO and social media marketing business by profession, I want to recommend subscribing to my blog and reviewing my blog archive to learn about other things that can help you.

I do a bang up job of ranking in search engines for things in the SEO and social media marketing industries. I am supposed to, right? That way, new people can find me.

This was not always the case. I had to work really hard to discover what people want, connect with them using social media, and produce a lot of compelling information, just like I suggested for you. It does not happen overnight, but with dedication, it does happen in time. It will be worth it.

Now, back to those two questions I mentioned earlier:

What do you do to earn the food you eat?
How can I relate this Internet stuff to something that will help you eat better?

Since you can’t just eat your balls, you are going to need to sell them to buy food!

If you do everything just right, before you know it, people will be begging to play with your balls.

If you need more help promoting your balls, there are a lot of people in my industry who can make this happen for you.

I am always looking for people with balls. In my line of work, I encounter a lot of people every day who have no balls, and I will be happy to help you connect with them.

Balls image credit to shawnzrossi via Flickr
Old ball image credit to basykes via Flickr
Ball in mouth image credit to TCL8TO7 via Flickr
Splashing Balls image credit to ingridtaylar via Flickr
Bored ball image credit to greenkozi via Flickr
Begging image credit to sunsets_for_you via Flickr

Are You a Participant in Your Business, or Just a Witness?

I blame the Internet. Attack this all you like, but I blame the Internet and its many over-hyped success stories for allowing people to let down their guard and take a “witness” approach to their marketing. We all know that the Internet is a hugely important tool to businesses, but the lack of understanding how and why the Internet is valuable to a company has led a lot of people to throwing their hands in the air and giving up participation in their marketing. It is a knee-jerk reaction people make because all that information about Internet marketing is beyond the comfortable things they understand.

What makes this worse is that as so many people give up trying to be participants in their marketing efforts they give up on even knowing the right questions to ask or directions to take. It is as if they just throw all their fate to Google and a few other websites, and hope they get the right results.

A Non-Participant Seldom Gets Exceptional Results

I received a message a couple days ago that bothered me. It bothered me enough to write this, but it was a message that I see every day from small business people. I want to share it with you, but first, I want to say that this is a good example of why small businesses remain small.

The real problem is the sentiment and lack of attention, and not the actual message content. The sentiment is that of a business owner not really wanting to be a participant, but rather simply a witness to their business. I see this all the time, in a lot of different forms. Obviously, the most common way I see this is in marketing, because that is my job.

I will share the message I received that inspired this topic. On the surface, this may be easy to question how it shows me a lack of business participation, but I will get to the point of how apathy and lack of involvement are common attributes which often destroy small companies. The message reads as follows:

Please provide me with a quote for search engine optimization of my website xxxxxxxxxxxxxxx.xxx.

Thanks,
xxxx xxxxxx

Maybe you think I read too much into this, but let’s dig a little deeper and consider the implied “hands off” hope of being ranked in search engines … or the hope to sell more goods or services with little or no effort.

The email, which came through a form on another of my websites, did not even include a telephone number or good time to discuss their business objectives (although it is requested in the form). Does this person want three customers per year, or 1,000 customers per month? OK, so they just want a dollar figure. If SEO is a commodity, as many people wish to see it, then why do some people have huge online success and others (most) never see a dollar’s worth of benefit?

You could say that this individual did not understand that SEO (search engine optimization) is much more than just some fancy programming code that is put into a website to magically bring in the business. The page they visited just before clicking on my contact page clearly explained things in human terms, but what confusion did they absorb just before they read what I told them? Maybe they just thought they were buying pink ponies and fairy dust like so many other people in online marketing tried to sell them. Maybe they do not actually believe that search engine optimization also means researching the search terms with the highest possible ROI (return on investment) to rank for, fixing any technical deal-stoppers, creating a strategy, and more than anything, discovering and promoting the reasons anybody would want to do business with the company.

Without a purposeful message and understanding who to reach, how to reach them, and what message to reach them with, the whole effort is lost. I’ll bet this guy didn’t think of that. In fact, I’ll bet he will be suckered out of whatever few dollars he is willing to part with. Yet, he may never consider the cost of his missed opportunities. He will probably totally deny the fact that marketing done well, including proper and accurate mathematic, demographic, and psychographic research, will always provide a positive return on investment. I did not say “sometimes” … I said “always”, and that is a truth that most non-participant business owners fail to grasp. It will often take more money, effort, or time than the impatient non-participant business owner is ready to face, but if they are willing to do it right, it will earn them more money. Tragically, it is also a truth that most SEO fail to grasp. Yes, I said “most SEO”, and if you disagree with that, then you must not have seen how many people with three weeks of marketing experience call themselves a search engine optimizer these days.

How Do I Define a Non-Participant Business?

You may wonder how I define a non-participant business, and I will explain this with an example.

As I looked at the website this individual wants to have optimized, I found that it was created with Microsoft Word. It was a really terrible “do-it-yourself” job with no call to action whatsoever. It has zero known incoming links from other websites, and even the business address was in the form of an image instead of text. It was really a great example website to reflect all the worst possible scenarios for ranking in search engine results, and more than I will get into in this article. It was like one of those awful at-home haircuts you see while standing in line over at Wal Mart. Yes, this person really needs some proper assistance.

What makes this story better is that I took a few minutes, out of sheer curiosity, to make a good estimate on his potential reach and effectiveness in his marketplace. I found that if they were willing to pursue a path for success, they could pave their street with gold.

Will I contact this person with a proper SEO proposal? Absolutely not, and I’ll tell you why. It is a non-participant! Only a non-participant would ever try to develop a website using Microsoft Word and ask somebody to fix it with SEO magic tricks. Only a non-participant would overlook the need for proper marketing instead of believing in the Voodoo which people make SEO sound like. Asking for SEO, while every other available factor in my cursory marketing audit of this company showed horrible results, is not good business sense, and it is not the mindset that makes for a successful outcome in any business plan.

You may recall hearing the term “survival of the fittest”, and I am here to testify that it works exceedingly well in the business world. It works just the way it has for millions of years, except it works even faster when you apply it to Internet marketing.

Simply “SEO-ing” a website to rank highly for search phrases is like spitting on a house fire and telling the insurance adjuster that you tried to save it. Asking the search engine optimization professional to SEO your website in this manner is like calling the fire brigade and directing them to spit on it for you.

SEO is just one tactic in a larger marketing strategy. Until you grasp that concept, you are just spitting.

Please realize for just a moment that money alone will not create success in small business marketing efforts. OK, maybe with huge amounts of money, but not the “get it fast and cheap” amounts of money that most small businesses bring to the table. Success takes participation, and often a lot of it. It means having a direction in your business, being ready to follow that direction, and changing direction as needed.

Why Small Companies Are Small

Small companies are small for a reason. That reason varies a lot between companies, but it is often because of lack of participation and attention to the things which grow a business.

Many small businesses do not have the resources in place to oversee important areas of their business growth. When they lack the needed personnel to manage things like legal, accounting, marketing, research and development, and etcetera, they must improvise. That can create a huge burden, but if it was easy, it probably wouldn’t pay very well.

Putting somebody in charge and delegating your weak points is fine, in fact, it is a great idea. However, when it comes to your marketing, the part of your business where it reaches the customers, you should pay close attention to getting it right. Marketing is what will direct many of the other growth factors in a business. Lacking participation and just being a witness in your marketing can cause a chain reaction that destroys many other areas of a company. Marketing is an integral piece of a company that brings in money for all the other things a company needs.

Try asking a couple of marketing professionals how often they find themselves waiting on clients to complete simple tasks. It is often startling how much a marketing person has to hound clients just to send over the pictures they said they were going to send last week, or the reports they asked for two months ago. Willingness to pay attention and complete simple marketing related tasks is often reflected in the overall success of an organization, and it is what I call being a “participant” rather than a “witness”.

I am not trying to sell you this idea, because you can probably already see it in companies all around you … maybe even your own.

Photo credit to Son of Groucho via Flickr

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