One great benefit of social media is the ability to communicate with others in the format and space they want to communicate. Some people will choose to discuss a topic on Facebook, while others choose LinkedIn, Twitter, Digg, Reddit, Amplify, or a squillion others. Many people will pick a handful of networks to focus their attention, based on their interests or their intended audience, and monitor them vigilantly. Google+ is climbing the ranks of preferred networks very quickly!
Blog readers and writers take note: You probably don’t notice this challenge much from a reader standpoint, but if you are a blogger who is paying attention to where your content is being discussed, you probably see this all the time. Do you ever notice that there are comments in about 37 different contexts spread across a handful of networks, all related to a single blog post?
As a blog article spreads, it is threaded into a lot of places with a lot of different conversations. Although they usually include a link back to the original article, very few of those outside conversations really do a good job of connecting the audience to the central conversation, or vice versa. After all, those comments somewhere else are seldom seen by the people reading the article, so they don’t get the benefit of those other peoples’ thoughts and opinions … and it squelches opportunities for them to network together with those other like-minded people. Sometimes that is a real shame.
It is great when your article is being shared and discussed. It would be foolish to discourage it, but when the conversation … the very genesis of the topic … begins with a blog article, it can also have some downsides. The message can become very muddled, and the conversations often stray far from the original topic. I have seen it a squillion times that the conversations do not even touch on the topic of the original blog article beyond the headline or description.
Again, this can be great in some ways. The evolution of a topic can be fascinating as it is morphed through enough various groups’ brain filters. However, even in the best scenario that it does not lose all of the author’s well-crafted thought provoking intent, this can still lead to a pretty messy challenge for the originator to keep up with the many conversations. When it comes to blogs, either reading them or writing them, those opinions count. Sometimes the best part of a blog article is in the comments that build upon the topic.
Native Blog Comments vs. Off-Blog Comments
When conversations are broken apart, each of the individual discussions will often lose a lot of the best and most well thought out responses from the smartest and most worthwhile participants. Also, as I already mentioned, it significantly discounts many opportunities for others with like minds to network together.
In the end, let’s face it … more people are going to see the original article in its native environment than they will on any given reader’s Twitter, Facebook, LinkedIn, or Google+ profile. With that in mind, if you really have something to say, you will do the author, yourself, and other readers a much greater service by including your comments on that blog article. Best of all, your comment is usually just as convenient, and can often even be shared in duplicate, with a single click, to your other social networks if you should choose. That way, others can see what you thought of the topic even before they go and read the article.
Some social networks have helped to make accommodations for this challenge, but others still have some work to do. I am hopeful that this will be a part of future Google+ improvements.
An example of a huge leap forward toward connecting blogs with outside conversations was in Facebook comments, which allow for comments to be shared both on the originating blog and on Facebook simultaneously. This is one way I think that Facebook is still whipping Google+ in a huge way, although I expect that to change.
Similarly, Disqus does a fantastic job of connecting conversations across networks, although it could still be better at pulling in off-blog comments with higher accuracy. BackType used to fit this need by bringing in conversations from all over the place, but they kind of wrecked that system in favor of other money-making hopes.
In any case, I think that making a greater connection with those off-blog comments is a responsibility of the blog owner, and should always be taken seriously. There are a lot of ways to monitor those conversations, and none of them are a perfect magic bullet. It takes a lot of attention, but should not be overlooked.
Google+ vs. Blog Comments
Google+ is an excellent platform. I really like it for many reasons, and not the least of which is the high level of interactivity that I have encountered there. It seems that people are really enjoying a lot of conversation on Google+.
Of course, some of that active engagement may be because it is still a bit of a novelty. It could also be that, although it is a much different type of platform, people are seeing it as a chance for a “do-over” by handling it differently than they handled their Twitter or Facebook. Whatever the case, it seems to me that people are using it in great ways, and it is far less spam-riddled and spam-prone than many other networks.
Sadly, Google+ also poses a greater challenge for monitoring and participating in the outside conversations about your topics. I hope it will change, but in the meantime, I think it is worth being aware and attentive to as many as possible.
What Makes Sense to You?
It is an extreme example, but do you ever see a comment on an outside network about a blog article and it shows without a doubt that the person responding did not even give a passing glance at the original context, beyond the headline? It could frustrate the originating author, but for me, I mostly just chock it up to another brainiac trying to sound smart without the will to actually be smart. You know, like reading beyond the headline before replying. Yes, this is an extreme example, but here is something I find to be common: comments directly on a blog will nearly always be more on-topic and more beneficial to the community.
The greatest variable across all of this wonderful technology is you. Nobody is going to tell you how to use a blog, either as a commenter or an author. The best I can hope for is to give you some encouragement … you know, a nudge. Where you take it from there is up to you. In my opinion, as well as my actual usage, I find it beneficial that if I am making a comment about a blog article, I duplicate it with a simple copy and paste from the original article to whatever network I am sharing it on. That is, if that option is not already a part of the blog itself, which it often is.
What do you have to say about this? Go ahead … put it on some other network where nobody but a few of your friends will see it. Otherwise, feel free to join in and stop being so damn elusive. What are you afraid of? These people don’t bite!
P.S. Biters please refrain from biting other respondents … just this once. 😉
Related Articles: You didn’t think this was my first go at an article about blogging, did you? I think these will give you some really good food for thought!
There are some blogs I feel bad to neglect, yet delighted when I make time for them. They are the blogs where I intend to be more active, and I want to share some of those with you. These are blogs by people who truly understand the many good reasons to blog, and they work hard to be useful to their communities.
First, I want to explain a bit about why I am recommending these blogs, and how I think you can learn a lot from them. If you don’t have time read, just hit the play button (top of page) to flip on my podcast and skip right to the list.
Did you ever go to a blog and find that the other people there were actually communicating with you? I don’t mean just a short and pithy answer, but rather an actual conversation that takes place. I mean the kind of blog where you see the same people every time, answering questions, solving problems, sharing ideas, and actually conversing just like they would in a coffee shop, or over lunch.
I know some blogs like that, and I enjoy them very much. It is not only because of their topics, either … I enjoy the people. Of course, I don’t spend a lot of time with blogs about things which don’t interest me, but if these blogs were about termite ranching or how to grow poison ivy, I would still be there … time permitting. I learn from them, and on good days, they learn from me.
If you have ever wondered why your blog is not as active as you would like, as a community filled with familiar faces who subscribe and come back regularly to read your work, there is probably a good reason. If it is filled with stuffy language about your industry, it will make many people yawn. If it is packed with a bunch of “buy this now” language, it will make people feel like the vacuum salesman just arrived at the door.
News Flash: It is easy to throw you out and slam the virtual door on you. All it takes is a click! If you want to avoid that “click” of people throwing you out the door, I suggest doing some reading and participating. Yes, of course I want you to read every one of the 300+ articles in my blog archive, and I want you to share your thoughts on every last one of them. I also want to help you to meet others to inspire you, teach you, and keep you moving forward.
If you want to learn how to build a blog community where people come to read what you have to say, and to see what all their friends are up to, take a lesson from the blogs listed below. I am not listing them in a specific order, or even by their topic. I am lumping them together as blogs where you can meet and get to know great people … people you will probably like. In fact, if you like my blog, and if you like me, you will find a lot of similar thinking people in these blogs.
These are blogs where people interact, learn, and share ideas. Some of them represent overlapping service offerings, but they don’t compete … they collaborate. They are blogs where people come together, and not just to spam a link to their website, or wear people down by being a blog troll. They are blogs where the community is consistent, and where that kind of thing would be pinched off like a wet turd.
A couple of these may not have the highest level of community involvement, but in those cases, I listed them based on the people writing them, and their involvement elsewhere in blogs. I read these blogs and pay attention as much as time permits, and they are on my RADAR … right near the center.
How Do These Bloggers Do It?
I am an observant guy. In fact, it is an important part of my job to be observant. A commonality I see in these blogs is that they each have a lot of the same people. This makes it pretty obvious that it is not all just about the topic of a specific blog, but largely about the people. They meet and interact across many blogs, and it becomes very social. After all, this is social media we are talking about. So let’s be social, people!
You will see many of the same people commenting and interacting with each other at several of the links I will provide. It is not some kind of secret club with a membership application. The application is just to come and get to know people and not act like the new kid in town who has to prove that his bicycle is faster than the local kids. These are very real and human communities that represent the greatest value of online communications. They are about the people, and not about the technology that so many people treat the Internet as.
Why Building Your Blog Community Matters
Let’s look at this from a business standpoint. A lot of business blogs focus on how to get people to buy their stuff. They want brand recognition, and they want a return on their investment of blogging. That is the focus of a business … more business. A common, yet tragic result is that they overlook the even greater value in finding people who love, love, love them enough to recommend them to every friend, acquaintance, and complete stranger. Those other people are the ones you want buying your stuff!
Do you want to know why the friends, acquaintances, and complete strangers matter more? They add up … huge! There are multiple reasons, and I will give you some examples.
I will use myself for the first example. If you think you want to sell me something, just imagine how much more potential you have of selling your goods or services if you make me a fan and I spread it to the squillion people I encounter and who read my blog, my Facebook, my Twitter, and my honorable mentions of others. You don’t really just want to sell me something do you? Sure, maybe that is good enough if you are short sighted in your marketing, but the real value is in my community. If you grab my attention with your community, my community becomes your community. Now doesn’t that sound nice?
Neglecting and Irritating vs. Cultivating and Nurturing
Now, to snap you into a seriously messed up potential reality, consider what happens if you are doing this all wrong. How tragic it is if, instead of making me a fan, you creep me out. Maybe you come and lurk around my blog, and maybe even get comfortable enough to spam my readers.
What if you never took the time to know more than just that my blog ranks really highly for a squillion different industry terms, and you want to throw your name and website link in my comments. Consider the example of a company that does not comprehend the value of community, or how to work with others. I made a case study of a company called “Suture Express“. Search Google for Suture Express (Google search) if you don’t already know that story. I hold roughly half of the top 10 listings on Google for their company name and the names of each of their corporate officers. Trust me, it is not the stuff that helps companies sell more, but it is what happens when companies get SEO and social media all wrong, and ignore the value of building their network, and working within a community.
It is my community that slaps the piss out of companies who cheat, lie, and spam. Companies such as Suture Express and Ray Skillman Auto Dealerships simply cannot match the power of a community.
Why do I tell you this? Because it shows the value of community, and the value of having more people who know you, like you, and defend you than you have people who are indifferent, or even despise your brand.
What if They Say You Are an Awesome ‘Possum?
Next, I want you to consider how much more valuable it is for somebody else to say you are awesome than when you say you are awesome. As an example, I will say it right now … I am awesome! I am awesome like sex, bacon, and a cold grape soda. Awesome is my job. In fact, my new mantra is this: “My job is to create marketing as awesome as sex and bacon. Even when I fail, it is at least as good as ham and a hand job.”
Fine, some people will believe it if you say you are awesome. Some people will do the research to see that it is true, but there is still a much better way!
Now consider how valuable is it if somebody else says “Mark is awesome!” It kind of sounds more valuable then, right? There is an implied credibility when it comes from a third party. I hope you get the point.
Stop Playing Opossum, and Be More Awesome
Is Your Blog Community a Waste of Time?
When you hear words like “blog community”, it may seem like a completely crazy concept. It may almost sound impossible, or a complete waste of time. Where does it begin? Where do those bloggers meet all these great people?
Building your community will not happen very efficiently if you are just sitting there staring at your own blog waiting for people to come and add their comments or to send their friends. It will happen when you get out of your shell and make time to meet people elsewhere. Spamming your blog to anybody and everybody will not help, either. I could write a squillion page dissertation on that formula for failure. Here is some thought candy on the topic for you to consider: “How to Comment on Blogs and Why You Should (or Should Not)“.
The SEO lies you may have heard will not help you, either. Good SEO (search engine optimization) happens when people such as some of the ones listed below whip out their keyboard and say the equivalent to “Mark is Awesome” about you.
Awesome Bloggers Who Attract Other Awesome People
If you want somebody to say that you are awesome, you had better get started building a community. I said I have some blogs to list, and I don’t plan to let you down. Here are some good people to learn from. Watch them, get to know them, and meet the great people who contribute to their blogs. Find out why I took the time to commend them. If you do that, you will better understand the value of reaching out of your shell, and why building a community by participating instead of siting like a bump on a stump is worth every bit of the effort.
Ingrid Abboud (a.k.a. Griddy) shows many signs of being nothing short of awesome. She is a great connector of like-minded people, and deserves the description I once gave her of “sweet, silly, and super smart”.
In a recent version of Ingrid’s “Superpost Sunday Weekly Roundup“, the blog is compared to Central Perk from the hit television show, Friends. It really is that kind of a place where all we need is Gunther the barista to bring coffee and we are all set. Do you make a great cup of coffee? Read this blog and find out why it is loved by many, and nobody is a stranger.
Erika Napoletano is a witty, intelligent, outspoken blogger who is a bit aggressive by some measures. I like her. In fact, I like her a lot.
Erika recently landed a gig writing a business column for Entrepreneur Magazine, and her rants draw people to communicate, for better or worse … usually better. You can give her a hard time about how loose she is with dropping the F*bomb, but she knows how to bring a crowd to their feet.
Considering that she is the author of “The Bitch Slap”, there should be little wonder about Erika’s free spirited style.
Mark Harai is a great guy. He lives in Costa Rica and, I’m not sure if he knows it yet, but I die just a little more every time he is on a beach while it snows here in Kansas.
Mark is the father to a squillion kids (actually just seven), and he is one of those guys you just know this kind of stuff about … because you like him. His likability sets him apart from others, and his blog consistently offers up thought provoking articles about business growth and better human relations.
When I find more time to break away, I will meet up with Mark for a tour of his local beaches. For now, we have the Internet.
John is very active with several of the blogs in this list, and a heck of a cool guy. Here is his take on being active within the communities he supports: “Why commenting isn’t for you“.
If you can’t like a guy like John Falchetto, your problems are much worse than blogging.
One day, when I make it back to France, or he makes it here to USA, we will go and enjoy a day at the gun club. Until then, we will enjoy our two-way communications across multiple blogs we each frequent, as well as Twitter, Facebook, and anywhere else I can track him down.
I have made a number of interesting trips to Mark’s blog, and I am a bit guilty of lurking without jumping in with my comments. I am not sure why this is the case. I am doing the same thing I wish people wouldn’t do with my blog (keep their thoughts to themselves).
This is another of those people, and blogs that I am a bit ashamed to neglect. It is all my fault, but it is on my “To Do” list, and blinking away on my RADAR.
Have a look at this recent article titled “Executives and the Ostrich Syndrome“ It is so sickeningly familiar to me that I didn’t even know how to reply … but I plan to … when I stop procrastinating.
Spin Sucks … and Gini knows it! Check her out and find out why I respect her work.
Ruhani does not blog as much as he used to, but I like him, and I like his style. I have to give him a serious shout out here, because of his active participation across multiple social media channels. He has built a community that sticks with him wherever he goes, and whether he blogs often or not.
What do I really think of Ruhani? Well, I can say this: Ruhani is one of only a few people I put on the back cover of my 2009 book “Twitter for Business: Twitter for Friends“, and not just because he said something nice about me.
It seems very appropriate that Ruhani is VP of the company that created “Friendster” (friendster.com), because he sure knows how to make friends. Ruhani Rabin is one of the most friendly guys with a blog you could ever know.
Some call him Mufasa. Actually, maybe only Griddy (Ingrid Abboud) calls him that, but most call him Marcus. I don’t directly communicate with Marcus very much. I am not sure just why that is the case. I hope it is not because I gave HubSpot a harsh review once upon a time. I know he is pretty tight with HubSpot.
We bounce into each other on a lot of the same blogs, and we have a lot of mutual friends and acquaintances. I read his blog, time permitting. I kind of feel like I know him. That is a mark of a blogger who “gets it”.
Jim Rudnick is one of those guys who soaks up information like a sponge. He is an “old-timer” like myself, who has been in the SEO business since most search engine optimizers were in diapers, eh?
Of course, with Jim being a Canuck, he feels more comfortable if you end each sentence with an “eh?” You know, because that’s what they do up there in Canada, eh?
Jim is active across many channels of social media, outside of his own blog, and because of that, I think it would be awesome to see Jim’s own community at Canuck SEO grow like a weed. Jim gives more than he takes, and you can find a lot of great blogs just by keeping a close eye on him.
I don’t read every article from every blog I subscribe to. I also sometimes forget to subscribe to some of the blogs I encounter. I have found many great blogs over the years, and I simply cannot read and respond to everything on the Internet. I try my best to keep up with the good ones, and I try to participate in the community, as my limited time allows. I will be working on this, and trying to give closer attention to these blogs. I hope that you will, too.
Now that you have the list, and I gave you some thinking points about working as a community, are you going to sit there like a bump on a stump, or are you going to kindly introduce yourself to my community of readers? You may just end up being the tenth blogger on the list. Go ahead … impress me!
I have been thinking about this topic for a long time. I tried to keep my inner voice to myself, but if you have read my blog before, you surely noticed that my inner voice has a bullhorn. I say what I think. I have said it before that “I do not try to please everybody, and that pleases some people very much.”
Call me a crusty old bastard if you like. Worse things have been said before, and you will not hurt my feelings. I only get my feelings hurt by people who care enough to create a meaningful dialog with me, and make a relationship. I welcome them to my table, and I will share my blog feast with them any day.
Conversely, trolls can have the corn preserved on the other side of my digestive system. Regarding lurkers, I kind of think of them like zombies. I am not sure if they have thoughts and feelings of their own, because they refuse to reveal them.
So what about the blog trolls and lurkers? I could take this examination to all new heights, because I know trolls, and I have enough lurkers to fill the Mariana Trench! Rather than drawing this out with a lengthy psychological analysis, I will just heave a heavy-handed slap in their direction and let you rip them a new one with your comments if you feel up to it.
Blog Trolls: Read the Sign!
Blog Trolls Read the SignTrolls suck! I have read multiple new blog articles that touched on the topic only yesterday*. Blog trolls are the bane of a blogger’s existence, and they insult our hard work.
Trolls leave pithy comments on blogs, and drop their website links in attempts to boost their ranking in search engines at the expense of hard working bloggers. Some trolls are out to cause an argument or to harass writers for missing a comma or spelling somtheing inkerektly.
Blog trolls don’t have any meaningful input, and they are just out for themselves. Some companies use blog trolling as their core online marketing strategy. If you want to see how “brilliant” that plan is, read about Ray Skillman.
When a blogger sits down to write about something, they are trying to communicate with you. They usually want to open a conversation with you, and they value your input as much as their own. It is how we learn together and often build meaningful relationships.
Two way communication is a basic concept of blogging. Collaboration is not something the doctor does when he lifts your gown and tells you to relax. It is a way for a community to enjoy the benefits of more than one mind.
Blog Lurker Bank and TrustBloggers often work very hard to research and produce something that is useful or interesting to you. Yes, you, and not the person standing over your shoulder reading your screen.
People often treat elections this way, too. They just assume that “the other people” will vote. In case you have not noticed the state of politics in this world, that is not productive thinking. It is not productive in politics, and it is not productive in blogs.
If you just suck up a blogger’s knowledge like free grape soda, without so much as nod of approval, or giving something back, don’t you feel just a tiny bit ashamed? Are you the kind who will walk up to the cash register at a convenience store and grab every coin in the “Take a Penny, Leave a Penny” tray?
Didn’t your parents ever tell you that it is nice to share, and that keeping everything to yourself is not polite? Oh, and seriously, do you really not think we bloggers see the 18 minutes you spent reading three articles, and then come back two days later to suck up another 43 minutes of our hard work? Yeah, we see that, and we know you are there.
We appreciate that you appreciate us, but why don’t you at least say “hello” and introduce yourself? I mean, we are your free labor, often doing the research that saves you countless hours of frustration. You could at least throw us your two cents between our long working shifts.
Trolls and Lurkers Say “Who Me?”
If you think this is directed to you, you are right. I am writing directly to you, whether you are a blogger, a blog troll, or a lurker. Until you take the initiative to introduce yourself to the other readers of any blog, you are missing the best value of blogs.
Sure, you can sneer at me and think I am an ass for saying what millions of other bloggers feel. I cannot speak for all bloggers, but this will cover a majority. We are working hard for your benefit, and what you failed to notice is that the greatest value comes to those who participate.
Maybe you think we get paid for this. Some bloggers do, but most are doing this to share good information above all. Some have advertisements to help cover their cost, and some blogs are there to promote a brand. There are many good reasons to blog, but most blogs are produced to be helpful and thought provoking, regardless of any other motivation.
For example: If you think that I write about SEO and social media marketing just to sell you something, consider this: If I sold my services to any more than one in 50,000 readers, my services would suffer, and I would be too busy to write this blog. I am not here to fool you, but rather to help you. If I get the benefit of a new client, or a little respect for knowing my job well, that seems pretty fair for both of us.
Don’t ask me for pandering, undue compliments, or to fluff your Teddy bear and pat you on the bum. Heck, just search Google for how to polarize an audience, and there I am … in your face! If you want somebody to tell you how it isn’t, go somewhere else. I will tell you how it is … according to Murnahan, of course.
People ask me about blogging every day. They often ask me by way of a search engine, but they also ask me by telephone, in person, and a lot of other communications methods (no carrier pigeons, please).
I have written a lot of blog articles, and I have written a lot about blogging. As an example, I offer you my “10 Really Good Reasons to Blog“, along with the many others you will find in my blog archive. I have also written about reasons blogs fail.
A blog is a great hub for search engine optimization and social media marketing efforts. This is a fact which is undeniable and proven with a lot of data. A blog can also require a lot of time. Time is money, and somebody must be held accountable.
When I consider the various blogs (websites) where I write, it is as if each one of them represents different aspects of my persona. Some of them bring out my perfectionist side (the prominent side), and I am compelled to read them over and over to be sure they are perfect before publishing. Other blogs (websites) are more fun and I can whip out my wacky sense of humor.
In any blogging effort, I find that the more time and effort I invest, the more valuable it becomes to me. In the case of my blog at awebguy.com, I have invested a lot of time and effort to have all the pieces fit. It serves me commensurate with my effort.
I normally include a creative image to represent each article. The pictures in a blog post have a surprising affect with readers. They enhance the message and set a tone. I suggest always using a creative image in a blog post! I am skipping the image this time.
I also spend a lot of time adding page descriptions, blog tags, blog categories, and even recording a podcast for many of my articles so that people can listen instead of reading. Of course, these things require a lot of work.
When I finish all the production, then I need to share my articles across my social networks. Sure, a lot of this can be reasonably automated, but a human approach is always better. In fact, the effort is quantifiable and I am going against my own style to produce and publish this article.
Changing Blog Formats
The point here is that I am changing formats. I will still provide my lengthy articles making strong points using things I know. In fact, I have some great pieces coming up soon, so if you have not subscribed, I would like to encourage that you subscribe now. I will also be including some short and simplified clips in the mix … like this one. This particular article is intended to be a quickie, and I will actually save a ton of effort which some people will notice.
As I contemplate changing formats to a less time consuming style of blog, I feel compelled to offer the advice given by many parents as follows: “Do as I say, and not as I do.”
I want to offer you this cautionary consideration. Many people think they can get by doing less than what it takes to produce a great blog, but then still expect great results. It does not work! I have paid a lot of dues in the realm of blogging, and I can assure you that this article will garner far less attention than the ones I spend a lot of time and effort to produce and publicize. For me, that is fine, because I am actually not here to sell you anything. If you want to sell something, you really should do all of that extra work that may seem useless to you.
I will likely provide much more of the “bare bones Murnahan” in the future. This time, I just wanted to say something useful and fast. OK, maybe it did not seem fast to you, but I nixed the podcast, image, and a ton of the other work that has helped to make this blog popular. I also hope that you still find it useful, and preferably before you choose to cut corners.
Look Mom … no frills! If you intend to skip the extra work in producing your blog, just be sure that you do not rely on it to bring in more business.
The bottom line is that if you want a blog to boost your bottom line, you should go the extra mile.
