blog value Archives - Page 3 of 4 by Mark Murnahan

Blogging Community: Perhaps You Are More (or Less) Attached Than You Think

Blogging is Better With Community Thinking

Most of us will probably agree that collective thinking as a community is more beneficial than our individual thoughts. This does not mean we will all adapt to the thoughts of our community. Sometimes we will disagree, which can also prove beneficial. The fact remains that communities think bigger than the sum of their parts. This is why we have terms like “two heads are better than one” and why social media has become so useful for cultivating ideas with collaboration, for those who choose to embrace it. My blog thought for today is about the communities which we create, and how much of the community involvement is easy to overlook.

Blogging creates small communities which are often loosely connected, and it does so in some unique ways. Some of these small communities which blogs create are closely connected and some are only loosely connected but yet just as valuable. Often times, the community effect is simply the sharing of an idea which seeds thinking for others. It creates a collective intelligence which guides us on our way.

The ideas I write here on my blog must have received influence from somewhere. I could not have written about SEO and social media marketing 20 years ago. Sure, I largely write from my experiences, but it is influenced by a community of others. Sometimes the influence is a thought that I saw expressed in a blog or combination of blogs, then I nurture the thoughts and add my experience. Thus, it still reflects the community thinking I mentioned. When I can define sources of my inspiration, I try to link to those blogs so they will know that I am a part of their community. I also try to add my thoughts to the respective blogs’ comments and hope that it benefits the community.

Your Community Extends Beyond Your Blog

Many bloggers are too critical with their perception of community, simply because they do not recognize ways to measure it. One of the greatest gifts a blogger can have is a huge stream of comments on their blog articles. Blog comments are just one notch below the prize of a link referencing their work in another blog article. However, this is not always the most important measurement of their community reach.

Sure, I am one of those who wonder “why didn’t people add their two cents” in the comments, or why they will use my work without crediting me, but then I look at the other measures and I can relax again. Yes, the comments bring the sense of community into one place where it can all be sorted out and discussed, but let’s take a look at other ways you can know you made an impact.

If your blog is syndicated through RSS (basic examples of syndication: Squidoo; GoodReads; BlogCatalog), it likely reaches a lot of other places where it is discussed. When I click “Publish”, I know that my blog is automatically published to a lot of other networks, so I try to be mindful of this. I try to keep an eye on what people are saying “over there”, too. There are a lot of blogging tools to help you measure this, and you will find some of the in the article titled “6 Essential Blogging Tools for Bloggers and Non-Bloggers“.

I think of a blog as the hub of social media for a business. It really is the center point, but it is not always the actual website where the blog resides that receives the discussion, or gives and receives all the benefits. It is the information of the blog … the message, which is the hub, and not only the website.

Important Community Tip: Look outside of just your blog.

I can reliably measure that over 80 percent of my blog’s engagement comes from outside of aWebGuy.com. That is a sizable statistic to overlook, and it makes up a massive portion of my community. Just imagine how easy it would be to miss this critical part of the community I work so hard to build.

Syndication can spread a message far and wide, but it also carries a responsibility to know how the information was received and how it may adjust your thinking on a given topic. This could mean Facebook, LinkedIn, Twitter, other blogs quoting your work, and many other possibilities. Discovering these places and finding out what people had to say can be very useful. Plus, if you seek them out and communicate with the respondents, it gives pretty compelling evidence that you care what people have to say.

If you count on Trackbacks to find all of the places your blog content is being discussed, you will surely miss a lot. Taking extra care to follow the flow of your work can be quite enlightening.

As a person who writes blogs, I do not have any delusion of being a critical piece of a community outside of my own blog. I try to be valuable to the larger community, but I am just a cog in the machine. This big machine will run with my participation, or without it, but I remain here to keep fine tuning it in my own little ways. I add my little piece of “community” with my thoughts and I find that it often benefits me, and hopefully those around me, too.

Thoughts for My Blog Community

I want to leave you with some thoughts to consider about your blog community, whether you are an author, or reader.

When you think of your community, what does it mean to you?
There are a lot of organized blogging communities, but what about the extended community which influences your blog or is influenced by it?
How are you building that community?
Are you overlooking your expanded community?
Which blogs provide influence to you (links welcome)?

Sometimes the value of blogging is simply found in the collective thinking accumulated from multiple sources and experiences compiled by the author. This does not always require direct two-way communication. All the same, it is often greatly enhanced by participation.

These questions I have posed are not just rhetorical questions to help you think about your blogging efforts. If you have an answer, please share it with the community.

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Photo credit to mitosettembremusica via Flickr.

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Is Your Blog Sending Mixed Messages?

Have you been here before? I do not just mean here at my blog, but have you been faced with questions or doubts about your efforts? Maybe you question whether people understand the intent and purpose of your blog, or maybe you question the intent and purpose of the blogs you read. These are legitimate considerations for a lot of bloggers, whether producers or readers.

I am a big proponent of blogging. In fact, if you just google “reasons to blog”, you can see that I am practically a poster child for the benefits of blogging. If you need encouragement, I suggest giving my list of “10 Really Good Reasons to Blog” a thorough read. If you need blogging tools, I would recommend “6 Essential Blogging Tools for Bloggers and Non-Bloggers“.

Let’s face it, great blogging is hard work. I have actually considered making a video of my steps to produce a blog article, but then I want to break my own fingers just to avoid the temptation of all the video editing on top of the other efforts.

What does it take to produce a blog article? Here is a one-sentence rundown for you: I get a bright idea, then I research, write, print, proofread, edit, print, give it to an editor, edit again, find a graphic, edit the graphic, categorize it, tag it, keyword it, write a description, produce an excerpt, record a podcast, upload podcast, title and tag the podcast, review the podcast, preview the article, edit it, preview it again, publish it, tweet it, facebook it, linkedin it, stumble it, reddit it, ping it, diigo it, mixx it, delicious it, then watch my web stats and keep my fingers crossed while hoping that some people will digg it, stumble it, facebook it, tweet it, and etecetera.

Somewhere in blogging, there must be an earthly reward. This is not the extent of what it takes to produce and promote a good article, by any means, but I was running out of breath trying to fit it into just one huge run-on sentence. There is a whole lot more to it than just that one breath. Through all of this effort, I hope that readers will appreciate it just a fraction of how sincerely I was trying to benefit them. If I benefit them enough with useful topics, they may help pass my blog along to somebody interested and in need of my marketing services, so that I can keep blogging without my kids getting too skinny.

Ahh, true passion of the SEO and social media marketing blog producer … you want some of that, don’t you?

Fun and Simplicity of Blogging

I already pointed out that I am an advocate of blogging. It it true that blogging holds many great rewards, but blogging is not an easy task for most of us. Some people will promote how fun and simple it is to produce a blog, but then I once heard a woman say something similar about having a baby, too. Yes, blogging can be very worthwhile, but there is also a pregnancy and labor side of blogging. Good blogs come from things like pixie dust and unicorns, but great blogs come from mind-numbing levels of creative effort. This is especially true if they are business blogs, which require a high level of marketing talent.

Knowing that it requires a lot of work to produce a useful blog, it would be a horrible shame to create and promote all that great work and not at least receive a few comments from readers, more subscribers, additional business, or something to justify all the effort and keep you wanting to continue giving your works to this amazing Internet resource we all build together.

Why Do I Make So Much Effort to Blog

Yes, here comes the reason I work hard to serve you. I will break it down really simple to tell you why I work hard to provide benefit to my readers. It is not as despicable as you may have thought.

If you are a subscriber to my blog, you have seen my crafty works to help get your thoughts racing about SEO and social media marketing. You may wonder why I work so hard to help people with marketing tips and ideas. I do not sell advertising here on my blog, so how can this possibly be worthwhile to me? I do not even promote my own company. Actually, the opposite is true, and my company promotes my blog.

What the following description of my efforts should drive home for you is the very most essential piece of the combined art and science of online marketing. Here it is: The most important thing about my blog is to serve people with something useful and compelling. The short version that I often tell people is “be useful!”

Yes, there you have it. The emphasis of my effort is to be useful and compelling. The kicker is this: When I am useful and compelling, people will share my work with others. If they share it on their blogs and social networks, my search engine ranking is improved, my readership is improved, and far beyond any big ego boost you may suspect, I actually stand a greater chance of having a paying customer ask me to help to do the same for them. Now that does not sound so much like the kitten-killer you may have made me out to be, does it? I did not even con you into buying something you do not need. That is refreshing in this day and age, don’t you think?

Have I Helped You?

I want to ask that in consideration for my efforts for you to pass along my work. If you are a do-it-yourself’er, please pass this along to people who may hire out my marketing services. If you are a marketing person and you do not have a conflict of interest, please spread this to others in our field. If you are a marketer seeking a client, just like me, I want to ask you to reach out to me so we can share ideas. Maybe I can guest blog for you and help promote you to your best audience.

In any case, if you find it useful, I want to ask you to subscribe to my blog and share your comments with others here. Also, please do not be too ashamed to pass along what I offer to others on your Twitter, Facebook, LinkedIn, Digg, or other social networks. I am not your embarrassing Cousin Eddie. Helping me to share my work with people who can benefit is nothing to be ashamed of. I may be just “a web guy” to you, but I may provide a lot of benefit to somebody you know.

I promise that, although I am from Kansas, I will not behave like the famous Cousin Eddie from Kansas depicted in this video.

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New vs. Returning Users: How Readership Churn Counts in The Static Age

The Internet has changed. Wait, scratch that … the world has changed, and the people of the world are fully engrossed in “The Information Age”. Maybe it is even beyond that, and perhaps we can now effectively call this “The Static Age” because of the massive level of static we must sort through to hear or be heard. Right now, today, there are likely 42 squillion people writing about your industry on a daily basis, and unless you are the reincarnation of Elvis Presley, you will have a hard time capturing their interest.

It is time to take a closer look at an important metric of your website traffic. Who is coming to visit, and will they return? Did you do something that knocked their socks off? Did you have something to say that totally blew them away enough to subscribe and come back? Allow me to explain why this matters, and what you can do about it.

Good Bloggers Know and Care About Readership Churn

The number of bloggers in 2010 has shot the moon. If you don’t believe me, that is fine. I should not need to prove this with numbers, because you surely already know it. You probably already saw another blog (or three) in the last 1 minute and 22 seconds. The blast of information is fast, furious, and growing like a flu pandemic. Some of it is great information, but most of it will interest you as much as a knitting class interests a race car driver.

Much of the massive blast of information simply does not apply to your life. Even if it is reliably useful information, I think we can agree that a lot of what we see on the Internet is filed away in the “time wasted” category and we will not be going back to read more.

So what about you? Will you find yourself filed away in the bottom of your readers’ Internet history? If you want to avoid this, you must get a couple things straight right now. In my short list, I will include that you must be useful, pay attention to your readers, give them a great reason to come back, and do not disappoint them when and if they do.

There is Still Hope for Bloggers!

I have written about good reasons to blog. The reasons I have listed have been implemented and trusted by many readers. I write things to help people, and I do not take them for granted. Even with all my efforts to be useful, it would be astonishingly simple for people to forget where they got that useful idea (whatever the idea). I know this, because I forgot where I have found some great ideas, too. I am telling you … there is a massive wave of information, and even the best of us cannot keep it all filed away perfectly. So it is extremely important to help people remember you. If you are in business, it is important to help people remember why to come back to you when they want more, or they know somebody who does. How can you do that?

If you are blogging to advertise your goods or services, you will have a hard time getting people to pay attention. Something far more important is to give them something they care about. Give them something useful. Since you cannot do something amazing every day (nobody can), you should give them a picture of other things you write about. Give them an archive. If they think that you may be just a little bit interesting, let them see if there is more where that came from. I will blog about how to create various kinds of blog archives soon, but for now, just be aware of the idea and that it can help others see more value in what you provide.

If They Want More, Make it Easy and Non-Threatening

The next thing to do is be sure that if people see a value in what you provide that they can subscribe to receive more of it. You do not have to beat them over the head with it, but you cannot expect them to go out of their way to give you their attention, either. It is not a promise that you will be amazing. It is not a promise that they will ever do business with you, either. It simply means that they will have more opportunity to see what you are about, and if they eventually need what you offer or know somebody who does, they will remember you. Timing is a big issue in business, and most of the time, people do not need or want what you sell at the moment they discover you. Things can change, and if they are at least aware of you, you will have a lot stronger chance of getting the call when they need you.

Give them an easy way to subscribe. Google’s FeedBurner is easy and non-threatening because people will never need to worry about you spamming them. If they subscribe by email, it is safe because they are not giving it to you. I never worry about subscribing to a FeedBurner feed, because I know my email is not going anywhere but Google, and Google already has my email. They don’t spam me. As for RSS subscribers, like email, they choose whether to subscribe and they will not need to worry about you having their email address, and the only way you can really “spam” them is by putting it on your blog for the world to see.

It is this easy to ask somebody to subscribe. Allow me to lead by example.

Please Subscribe by Email or RSS

or Subscribe in a reader.

… and it is this easy to show them your past performance so they know what to expect:

See My Blog Archive

To summarize this, it is important to remember the value of repetition in marketing, and that if you want people to receive your message over and over again, you need to do something useful that benefits them. You have to give them a great reason to receive your repetition. Then, you must let them know that you want to be in their list of considerations when it is the right time for them.

No, this is not a precise tutorial on how to get things just right. It is a message on how to think about your marketplace and why people will want to hear from you again. Just like any business endeavor, when you reach the same people again and again, it is a whole lot easier than trying to continually find new people. This is true whether you are giving something away for free, or offering something for sale.

Now I ask that if you have an interest in what I said here that you subscribe to receive more, because I truly do not want to have to replace you.

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Blogging Tip: Use Your Experience and Blog What You Know

Blogging from experience may not seem all that revolutionary. After all, I suspect that if you write a blog, you probably already understand this. It is best to blog things you know, and know well. I want to drive the point a bit further and inspire you to use your experience, and to pull from the experience of others around you.

I will tell you where I find much of my inspiration, in hopes that it may help your creative process. When I reflect on my work, it is pretty easy to find blogging material directly from my daily life. I blog about things I know, but not just something I pulled out of the back reaches of my mind. I blog about things I have actually encountered … usually recently. Some of the best stuff comes from questions people ask me. When I hear something a few times, I start to think to myself “I’ll bet there are a lot of other people who would like to know more about this, too.” A great benefit of blogging this way is that it becomes “evergreen” blogging material which is useful for more than just the moment. It often becomes something people can look back into my archives and find useful months, or even years later.

Blog What People Ask You … They Are Not Alone!

If your work inspires questions from people, blog about it. It is usually true that others have the same questions, too. Listen to things people ask you over the phone, in email, or even in the grocery store line. If you are paid for answering the questions, don’t worry about giving something up for free. If you are not answering the question, you can bet that somebody on the Internet is willing to, and they will be a lot closer to getting the new customer if they are the one being helpful.

Blog from Others’ Experience, Too!

Do not limit it to just your own experience. Ask your receptionist, customer service representatives, sales staff, service technicians, customers, and others in your line of work what people are asking them or what challenges they face in their jobs. Keep in touch with your front line so that you will know what people want to know. These are the things people also ask when they sit down at their computer … with their favorite search engine.

Make it Easy and Make it Useful!

Don’t mess this all up by trying to sound too impressive or trying to use the most amazing industry buzzwords. In some instances it is best to keep it really simple and write it as if search engines don’t exist. Word it similar to the way it is posed to you. If you are an attorney and somebody asks you a legal question, blog about it in a useful, human, and conversational way. Don’t make it a lecture filled with a bunch of legal industry terms that we don’t understand, and don’t keyword it up just hoping to land people from every possible search engine query.

If you make it useful, easy to read, and it is something people want to know about, they will find it. Once they find it, the real search engine optimization comes into play, because it is relevant to people’s questions. Relevant enough that people will share it with others and all of the sudden you have yourself a blog that becomes popular. Then the SEO keyword stuff and assumptions about SEO being a bunch of tricky programming code and geeky witchcraft starts to look pretty darn silly. Sure, that stuff matters to a degree, but if it clouds the view of the people, you will be doing them a disservice.

Use your experience, and do not assume that just because it seems obvious to you that it is not useful to somebody else with a different background.

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If Your Blog Was a Sales Rep, Who Would it Be?

When the world spoke to you and said “You should have a blog”, you listened. Well, at least hundreds of millions did. Others may take a while to catch on and understand the many good reasons to blog. Overall, blogging has caught on extremely well in the past few years. Companies understand that a good blog with things people want provides a means to reach more potential customers than any other method. It can create a lot of additional sales. In fact, it can create a lot more sales than any sales representative you’ve got … even the very best of them. It can also make closing the sale a lot easier for the whole company, and greatly reduce marketing overhead. The potential customer has already done the research about what you offer, and if they contact you, they are already mostly sold.

This all begs the question of how your blog will come across to those potential customers. If you look at your blog like it is a sales representative, would it be the sleazy representative you hired and later regret the decision; the representative who makes people’s eyelids heavy and need a nap; or the sharp and clever representative who makes up your top percentile of volume producers? This really all depends on the person or people behind the blog. If you stop looking at it like a “thing” and start looking at it like your top sales representative, it can make a big difference.

Make no mistake! Blogging can create massive exposure to a company, and drive huge success, but it can also fail miserably without a great plan, clever branding, and fantastic content. If you look at it with the potential of becoming your top sales representative, it takes on a whole new feel, doesn’t it? Shouldn’t the people behind the blog have the skills of a master, and not just anybody you can find to produce it for the lowest cost? Really, this is your business front … shouldn’t you take that pretty seriously?

You should have a plan, and I mean a serious strategy to get what you want. What does this mean for you? For me, it means constantly trying to help people with great ideas, branding myself with a touch of snarky humor, and producing enough fantastic content that some of you will say “this guy really knows his stuff and I’ll bet he could help me sell a lot more if I pay him.”

That is my example … but what about you? Here are some questions to ask about whomever you will trust with your online business front. If it is you, these questions become even more challenging, and you should try to be very honest with yourself.

Do you know what readers want?
Do you understand the technology, psychology, mathematics, and creativity necessary to get what you want?
Can you produce the brilliant content it takes to stand out among thousands of worldwide competitors?
Are you able to amass enough readers that you can mathematically predict how many will become customers?
Do you understand the numbers and use them to optimally further your growth?
Can you defend your company’s position against naysayers?
Is online marketing your real job, or it is just another thing you feel you have to do?
Could somebody else do it better, and if so, will they work for you or for your competition?

The list can go on, but this should be enough to think about for now. Take inventory of these things and consider how you stack up. Is the best sales representative on the job?

Will You Get All the Pieces Right?
Do you know how to harness the value of what people want, and how to spread it to the masses? If not, I know a web guy who is for hire, and that can help you with a better call to action.

Blogs Are Not Created Equal

All blogs are not created equal, and they are as different as the people behind them. Some will create amazing success, and some will be miserable failures. Remembering this and recognizing the marketing talent and creativity of the people behind the blog as the reason for success is important. It can save you a whole lot of time and money to do it right, and not just do it like everybody else.