Website Development Issues Archives by Mark Murnahan

Lighthouse Candles: A Flicker from Search Engine Obscurity

I know, you may be thinking to yourself, “Lighthouse Candles, Mark, really?” Yes, it is true that I am generally likely to write about something more exciting and manly, and include things like guns, race cars, and motorcycles. That is mostly because I draw things right out of my real life, and my life is manly. Don’t make me prove it!

Not this time, my friend. Today, I am taking “SEO and Social Media Marketing Blog” to a whole new level of lace pink pantie-waist and foo-foo good smelling stuff. Just go with it, because if I have my way, Lighthouse Candles will be researching gunpowder and locker room scented candles by day’s end.

I realize that a lot of small companies are struggling with their marketing. It is very confusing to a lot of people. A common statement I hear is “We just can’t afford marketing.” The trouble with that statement is how stressful and difficult it is to keep paying all of those other expenses without marketing. Marketing is what sells products and services. It becomes a chicken and egg question of which comes first. Without marketing, there is not enough money to afford marketing. Something has to give, because unless a business does afford marketing, they can’t afford marketing. Without marketing, a company is better described as a costly passion than a business.

Lighthouse Candles SEO Marketing Example

Like so many other companies, Lighthouse Candles in Salt Lick, Kentucky has a strong case for marketing their business online. They produce a consumer product, and in order to earn profits, they must sell that product. In very familiar fashion, their market potential is huge, while their market reach is comparatively minuscule. In fact, I was challenged to find them at all.

Lighthouse Candles is representative of many small companies in some respects. So, I am using them as an example to pose some questions about business, and why some companies thrive, and others fail.

If the product is as good as they say, then why is their reach so small? Is it because people don’t like them? Sure, that happens with some companies, but it is more likely that the company is better at what they do than they are at marketing what they do. These people make and sell candles. They have done it for over a decade and a half, so let’s assume they have become pretty good at it. It is their specialty, and they are smart enough people to concentrate on that specialty. They make candles … but they are not a marketing company.

It is easy to wonder why they don’t take more care to market their company better, but I think it is really foreign and scary to many companies. I frequently find the cause of under-marketing to be fear of the unknown, apathy, finances, or a combination of these. It is seldom because they want to keep their revenue and profit low.

It is a big challenge to help companies like Lighthouse Candles to stop being afraid, start caring more about their business, and to grow their finances. When that challenge is overcome, it brings consistency to a company, and levels the ups and downs in business, and that takes knowledge!

Reducing Lighthouse Candles Challenges With Basic Education

It is hard to make good decisions based on bad information, or information that is hard to understand. When it comes to marketing, especially online, there is a lot of confusing information. I think it brings a lot of people to see marketing as risky, rather than to understand it as an investment. So let’s clear that confusion a bit and make some sense of this.

Many companies treat their marketing budget like risk capital, instead of a required operating cost. Marketing should not come from a slush fund, and it is not a luxury item. It is an essential component of business, and it is what makes companies more profitable.

I have to admit that there are levels of understanding of the Internet, and of marketing, that I tend to forget. I have been in my industry for many years, and it is a constant challenge to explain things in ways that both novice and experts will benefit from. If you will give me your time, I will try to deliver on both counts.

A friend told me, only yesterday, that some of my topics are “way over his head”. I really didn’t understand it, at first. I guess I often just assume that people in business know that being more visible, with the right message, to the right people, will increase sales, profits, and make a company more successful. Good marketing accomplishes those things, and the Internet is an extremely good tool.

I am sorry for the instances when I get too deep with my geekish chatter about SEO, customer modeling, propensity marketing, data analytics, and anything else that makes your eyelids heavy. The thing is, I really want to make this easy. I seriously, with every cell in my marketing brain, intend for people to benefit from the tips and advice I write about here on my blog.

Today, I want to break this down and make it easier than ever, while providing a good reminder for the experts. The SEO acronym stands for search engine optimization. There is a lot that goes into those three little letters, but let’s keep this simple.

Being listed at the top of the page when somebody searches the Internet is one big piece of that success. Being listed for something obscure is not good enough. Knowing what the people interested in buying your products or services are inclined to search for is another big part of the job. Then, after they search the Internet, find you, and click over to your website, you must give them something interesting, useful, and trustworthy enough to become your customer. Even when all of that is done, good SEO marketing includes giving them reasons to come back, and to tell their friends about their great experience.

OK, but this is about Lighthouse Candles, right? Yes, that is correct. Lighthouse Candles is a company I will use for my example. The example is intended to get you thinking about their missed potential, and how you would run things if it was your company.

Useful Observations About Lighthouse Candles

I have not spoken with Lighthouse Candles, so I am working with what I know of them from the Internet. I have the same information that any customer or potential business partner finding them online would have, if they looked for it. The first challenge was just finding them. It was seriously not easy, and their website was buried deeply from view.

Note that this is not picking on Lighthouse Candles. It is absolutely not one of my “Suture Express” jobs where I take over 50 percent of the top ten Google search results for their company name. It is more similar to the examples I have made with fearful Smart Slate retailers, apathetic online cigar stores, and lazy car dealers who fell asleep at the wheel and missed huge opportunities.

This is just observation, and it is an example that I find extremely common with companies that buy a website and are left wondering what to do with it. It is what often happens when a company realizes they need a website, but decide that the cheapest website price will be the best option for them. Then, their misinformed question of “How much does seo cost?” leads them to realize that marketing is much less about cost, and is better addressed by how much it pays them. It is called return on investment (or ROI for short), and it is based in mathematics and science, not unicorns and fuzzy bunnies.

How I came across Lighthouse Candles in the first place was when I saw a visitor to my blog that seemed to really pay attention and read what I have to teach about online marketing. Of course, every visit to any website is logged. Since I know what to do with my user data, I will often go through and take a look at people who are looking at me. I learn a lot from their actions, such as how they arrived here, what they do while they are here, how long they are on each page, and much more. I filter through and find users who visit certain pages, with a special interest toward anybody verging on an hour in a given week, and viewing 20 pages. These are the kind of website visitors I just want to reach out and hug. These are the kind of website visitors you should be reaching out to hug, too!

Fortunately, I discover a whole lot of users like this, which feels great, because it means I am doing my job well. Certain visitor actions will catch my attention when I don’t get a call or email. Here was a visitor who caught my eye.

Whenever I see this level of activity, and when specific pages are viewed for given amounts of time, there are a couple of likely conclusions as follows:

a.) Somebody is really trying to learn and implement suggestions I make.
b.) They are finding out what I know about SEO and social media marketing before they contact me to do the job.
c.) They have a rogue SEO next door who has hacked into their wireless network and is reading my blog.

There are just not a lot of other reasonable possibilities. I don’t know which is the case here just yet, but those are each distinct possibilities. So, let’s split a, b, and c into some likely conclusions.

First, I want to applaud Lighthouse Candles for being more proactive in their business and trying to improve their online market. I think it is a grand idea for them to try and reach out to capture a larger market share. There is a reason Yankee Candle has hundreds of thousands of website visitors per month. They sell candles, and although race cars and motorcycles are popular, people apparently really like candles.

So, we must ask the real questions about why Lighthouse Candles is not making a more aggressive play at that Yankee Candle market. Some companies will say they just don’t want to grow, out of principle. We can rule that out, because Lighthouse Candles is researching how to grow. They wouldn’t be on my blog otherwise. We could assume their budget is insufficient, but budgets must begin somewhere. That “somewhere” is what determines how well a company reaches its market growth objectives. That can mean reaching several different market potentials such as the market of investors, the market of retailers and distributors, and the market for potential acquisitions. There is a lot more possibility than just setting a goal of keeping the lights on.

The first reliable market to reach, in order to attract those other potential markets, is the consumer market. After all, who wants those candles in their stores, distribution networks, or investment portfolio, if the consumer doesn’t want them?

I know that it is a scary thing to believe in your own company, and to see things from a clearer view of potential. I have built successful businesses for over 20 years. It will age you faster than nearly anything else. However, success would not be so alluring if everybody could do it. That would cause the whole complex of “survival of the fittest” to come crashing down! Let’s not make it that scary. Instead, I will try to offer my possible answers and solutions to the a, b, and c speculations listed above.

Speculation is guesswork based on limited evidence. When that evidence is enhanced by experience, its feasibility increases. So this is based on calculated guesses, rather than just randomness. Breaking this into simple terms, in my estimation, the answers to those earlier possibilities are as follows:

Speculation About “a” (trying to learn and implement): This often happens when the company either does not have enough funds, or belief in their market potential to hire a professional. You can give them all the facts, case studies, and trustworthy reputation, but their confidence will not waiver. Their hopes to gather enough knowledge from reading blogs and do it themselves is what gives them confidence, because if they fail, it was probably just “fate” anyway.

Possible Solution to “a” In this instance, I would suggest an investor, or a bank loan, or pulling their teeth and selling their gold dental fillings. Just like any field, an experienced and accomplished professional will do a better job 100 percent of the time. No, not 90 percent … don’t even go there.

Example: Suture Express tried to cut their expenses and do things the cheap way. Search Google for them and look at the top ten search results to see how well that went.

Speculation About “b” (seeking the right option): This shows a diligent business person who understands that one of the greatest assets a company can have is the right people to do the jobs they are trained for. Many famously successful businesses have credited their success to discovering the right people, and knowing when to delegate what is not within their area of expertise.

Possible Solution to “b” Try driving a car like in this video. If you crash, it should help to emphasize the importance of training and the difference between a professional and somebody “testing the water”. If that doesn’t work, a frontal lobotomy may be in order, but I am not qualified to give medical advice.

Example: I don’t try to make candles, and I don’t do my kids’ dentistry either. I know when to hire outside professionals, and I am far more successful for it!

Speculation About “c” (rogue SEO): I suppose “c” is a good example of just how badly they need somebody on their side who understands the Internet from every angle.

Possible Solution to “c” Buy a better firewall, use better encryption, and change all passwords to something a little more challenging than “candles123”. Then, spend some more time at that computer to find out how easy it really is to hack a network.

Example: This is what a password looks like … o*D#kV$j2X&c7X

Some Painful Truth About Lighthouse Candles

In the case of Lighthouse Candles, there is such a huge opportunity, but why aren’t they doing things right? Why is their first marketing statement on their website a disclaimer. Yes, seriously, the first word after their company name is “DISCLAIMER”. Is it likely that a professional marketing consultant suggested that, or is it the work of a candle maker? Would Yankee Candle do that?

Why did they hire an inexperienced website developer who does not have good design or programming skill? They hired him for an ecommerce site, no less! I mean, surely he is a nice fella, but my guess is even stronger that he is cheap … very cheap! Not surprisingly, the one outside link to the Lighthouse Candles website I found was an accidental link placed on the privacy page of another company that their web developer built. If you are HTML literate, you will love this:

Why does Open Site Explorer only show three total links to the website? Yes, the total domain-level link count is three! Heck, even my little one man blog about boring marketing stuff shows 115,452 total subdomain-level links. Can you imagine what some great smelling candles could achieve with some effort?

Lighthouse Candles Subdomain-Level Links According to Open Site Explorer

aWebGuy.com Subdomain-Level Links According to Open Site Explorer

In the real world, marketing, and all of those tedious related tasks like feasibility studies, customer modeling, strategy, planning, budgeting, psychographic analysis, making good connections, and all of those other eyelid droppers really do matter. They are what make up the biggest differences between Yankee and Lighthouse.

If you like candles, maybe you’ll like this song, too. Candles by Hey Monday. It is something to listen to while you add your comments.

Photo Credits:
Candle by oneilkwangwanh via Flickr
Candle Smoke by The Ewan via Flickr

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WWW or No WWW is Not the Same! Fix with Htaccess 301 Redirect

This is an extremely important and yet simple to implement SEO tip about those “w’s” you often see in a web address. This will seem basic to many people, but it is shocking how often it is misunderstood, handled incorrectly, or overlooked. If you do not have this handled correctly this could make a huge improvement in your SEO efforts.

This is not just about whether somebody can arrive at your website by typing either domain.com or www.domain.com. This is about how Google and other search engines may see it as duplicate content, because it is actually the same thing in two locations. It is also about how all of the links pointing to these duplicate versions of your website are treated, and their value split in two – thus diluted. It will not cause a penalty imposed by the search engines, but there is still a real penalty to it, all the same.

Either version of www or non-www is fine, but it is important to choose one version and funnel your efforts toward the chosen version. If your website has more high quality existing links pointing to one version, that is the right one to use! If you don’t know, be sure to check both versions with a tool like Open Site Explorer.

Don’t Let the Big “Canonicalization” Word Scare You

Relax! I will make this easy for you. The abbreviated Murnahan version is this: Canonicalization means there is just one outcome for multiple possible actions. In this case, it means telling search engines to favor the outcome of your choosing (“www.” or no “www.”).

That big and scary word, “canonicalization“, reminds me that everybody is not familiar with technical SEO (search engine optimization) issues. There are even fewer people who understand and enjoy things like web server architecture, DNS, htaccess, 301 response codes, and other geeky delights which make me excited to wake up in the morning. Yes, I truly enjoy the geeky details of how this Internet works. I hope to make this easy enough that you will enjoy it, too! Well, I will at least make it easy, and I’m even going to provide a simple tool so you can check what your website is saying to the search engines.

WWW. is a Different Domain

When you go to a website, you will find that some of them use “www.” in front of the domain name (example: www.awebguy.com), and some of them do not. It is very common that both options will take you to the same place on the Internet, or at least the same information. That still does not mean search engines see it the same way as humans.

You can skip right to the bottom of this article to read the fix for this, but I think you will benefit by first understanding what is wrong, and why you should fix it.

Note: Even if both versions of www or without www show the same content (web page, video, image, etc.), the problem is not solved. It is common for web hosts to direct both versions to the same place using DNS (domain name service), but that is not the same as a 301 redirect telling search engines which version is the authoritative domain where the content should be indexed.

It is important to know that the domain name (example: awebguy.com) is the “root domain”. Anything coming before the awebguy.com, such as ftp.awebguy.com, pop.awebguy.com, smtp.awebguy.com and etcetera denotes a SUBdomain. Yes, of course, this includes www.awebguy.com, because it is a subdomain, too! An easy way to drive this home is to go to mail.google.com or to www.google.com … they are clearly different.

Now that we understand this point, let’s think of the www and non-www versions as two completely different domains. If somebody links to your website (and let’s hope they will) which one should they be linking to? Using a 301 redirect will actually reflect the correct address in the browser address bar, making it more likely that they will choose the right version when they want to link to your website. That is because before your web server even sent the page to the person visiting your website, it knew which version to send. In the event that somebody gets it wrong, a 301 redirect will tell search engines that the content they linked to is actually at the other location where it should be indexed.

Note: In order to know for certain what your web server is telling people, you must check your server’s HTTP response headers. Don’t worry, I made you a handy little tool to check your website.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected. I made this really easy to check your server’s response headers here:

Enter a URL:

An easy way to see this in action is to type my web address into a browser with either version. If you type it in without the “www”, my web server will know what you meant, and it will deliver the document (web page) at the proper address at the www subdomain – with a “200 OK” status. This will also work similarly for every page on the domain / subdomain, because I use a 301 redirect that simply redirects everything at awebguy.com to its exact equivalent representation with the correct www address.

The SEO “WWW” Fix: HTACCESS and 301 Redirect

Since many people do not configure and manage their own web servers, this is the easiest fix for most websites. If you have access to your main server configuration, use that, but this is simply not the case for most website owners. This solution uses very simple “distributed configuration files” known as “htaccess” which allow you to configure functions on a directory level.

OK, now that I drove you out of your comfort zone with some big techie language, just breathe slowly and get your heart rate back to normal. I am not going to force feed you a bunch of web programming. The fix is actually quite easy, or at least it will be easy if you pay attention. If you own a website and any of this is just too complicated, it would be like owning a car and not knowing how to put gas in it. Should that person really be driving? This is not like rebuilding your car’s transmission … it is like filling it with gas.

The “htaccess” is just a simple little text file you can create and edit with a text editor such as Notepad, SimpleText, or Vi. If you already have an existing htaccess file, you may simply edit it to include additional functions at the bottom of the existing content. Don’t be afraid of it, because it is really not very tricky. It may sound tricky when you consider all the things it can do, but it is normally just a small file with a minimal amount of text in it.

Htaccess is a configuration file that tells your server certain things to do when people ask for your web pages or other website content. It can be used for functions such as password protecting a directory, blocking selected people from accessing your website, and much more. The file name does not look like a lot of them you may see, such as hello.txt or mynameisfred.html, but don’t let that scare you. The htaccess file will begin with a dot (yes, a dot … like this one .) and the full file name is actually “.htaccess“.

You can have multiple of these “.htaccess” files within your website, but the one we are talking about is in the “root directory”. Stop! Don’t get frustrated … that just means it is right there in the same place where your home page and other files are. For example, the file http://www.awebguy.com/murnahan.pdf is in my root directory, but if it was at http://www.awebguy.com/other-directory/murnahan.pdf it would be found in the “other-directory” directory.

If you do not already have any .htaccess files in your website, don’t worry. You can just create one from scratch with a text editor, save it to your computer as htaccess.txt, and then upload it to your website and rename it “.htaccess”.

Within this magical .htaccess file, it will look almost just like plain old English language, and should not be overwhelmingly technical. I will use my own domain name for the examples, but you would of course want to change that to your own. Well, unless you want to redirect your website visitors to my blog, and that is fine, too. There is a lot you can do with this, but I don’t want to explode any heads with all of this technical junk. Technical junk really is like using explosives, sometimes!

I mostly want to explain how to create a 301 Permanent Redirect from either your www to non-www or from non-www to www. In order to do this, all it takes is either editing your existing htaccess file and adding the selected version below into the file, or creating a new htaccess file with the same. You can change the domain to any domain you like, but you will probably want to change it from mine.

Remember to always create a backup copy of anything you edit. If you mess it up and you want me to play a sad tune on my violin, I get paid overtime for that! 🙂

Example of a 301 Permanent Redirect of WWW to Non-WWW

This is the code to use in your htaccess file for redirecting content to the non-www version of your website.

RewriteEngine On

RewriteBase /

RewriteCond % ^www.awebguy.com [NC]

RewriteRule ^(.*)$ http://awebguy.com/$1 [L,R=301]

Example of a 301 Permanent Redirect of Non-WWW to WWW

This is the code to use in your htaccess file for redirecting content to the www version of your website.

RewriteEngine On

RewriteBase /

RewriteCond % ^awebguy.com [NC]

RewriteRule ^(.*)$ http://www.awebguy.com/$1 [L,R=301]

There are many other handy things you can do with this, and some examples are below. Note that each of these should be created on a single line within the htaccess file.

Example of a 301 Permanent Redirect (note the local address then a space, and then the new URL)

RedirectPermanent /thispage2.html http://www.awebguy.com/thatpage2.php

Example of a 302 Temporary Redirect (this is the same format as 301, but without the “Permanent”)

Redirect /thispage.html http://www.awebguy.com/thatpage.php

Example of Custom 404 (page not found)

ErrorDocument 404 http://www.awebguy.com/404-file-name-here

Know Your Server’s Response Codes!
Even the difference in a slash at the end of an address makes the difference of a good “200 OK” response or a “301 Moved Permanently” or worse. You should be aware of the difference it makes.

I will reiterate … I made this really easy to see what your server is returning for any given web address. Check it here if you are not entirely sure:

Here are some additional resources about htaccess usage:

.htaccess on Wikipedia

Comprehensive guide to .htaccess

Well, there you have it … my answer to www vs. non-www and how to fix it easily with 301 redirect using htaccess. I told you I would make it simple. I welcome your feedback!

SEO Tip: Trailing Slash, Canonicalization, and Google

I am going to give you a helpful SEO tip that you can put to use fast and easy. It is a common error that can make a big difference in your search engine optimization efforts, and it has to do with canonicalization. Don’t let the big word intimidate you, because I will break this down and make it very easy to understand.

I could get really deep into the issues of your sitemap format, .htaccess files, rel=”canonical” tags, server configuration, and a squillion other things, but not this time. I want to give you the “low hanging fruit” that anybody can put to good use, starting immediately.

The Difference in a Slash or No Slash

Did you know that there is a significant difference between a web address that has a slash at the end and one that does not have a slash at the end of it? I don’t want to confuse anybody, so I will give a visual example of what I mean. I will show you two web addresses (URL) that look very similar, and will both land you in the same place, but they are actually very different. My sample web addresses are as follows:

http://www.awebguy.com/seo-lessons/
http://www.awebguy.com/seo-lessons

As you can see in my example above, one of these addresses has a trailing slash (“/”), and one does not. So, let’s examine the important difference that the slash at the end of a URL makes. For you technical folks, it makes the difference of returning a “200 OK” status code or a “301 Moved Permanently” (or other) status code when the page is requested. I will try to explain this a little better for the non-techie people, because I really want this to make sense, and I want it to help you.

Note: In order to know for certain what your web server is telling people, you need to know your server’s HTTP response headers. Don’t worry, I made you a handy little tool so you can see the difference. I will also show you how to tell the same thing with Google Webmaster Tools.

What you want to know is whether the header begins with a “HTTP/1.1 200 OK” response, or a different response such as “HTTP/1.1 301 Moved Permanently”. Only one of the versions will return the 200 OK, while the alternate version may return something else … and perhaps even something unexpected, like a “404 Not Found”. I made this really easy to check your server’s response headers here:

I am using Google in this instance, because we all care about Google, and I am using Google Webmaster Tools to illustrate the point. When search engines visit your website, they receive what is called an “HTTP status code” from your web server which tells them the status of the URL. A status code you have surely seen is “404 Page Not Found”, but there are a lot of other server status codes, too. The two which I am primarily addressing here are “200 OK”, which is the one you want search engines to see, and “301 Moved Permanently”, which tells the search engines that your page is not at that address, but your web server knows where to find it.

Below are screenshots from within Google Webmaster Tools to show what Google sees with my two sample addresses. The images below show the status codes that Google received for each of them. Note the address that Google fetched, and the status code in each of these images. In the instance with the trailing slash, the “200 OK” was returned, and Google continued with fetching the page. In the second image, Google was told that the page had “moved permanently”, and where to find it.

Now let’s look at the 301 status code. Notice the difference in how it tells Google that the page has moved, and where to find it.

A 301 status code is still better than having it return a “404 Page Not Found” error, but far worse than returning a “200 OK” status. Perhaps it shouldn’t surprise me, but I have actually witnessed “webmasters” handle this with 404 and 302 status with a lot of websites as well. Notice that I used the term “webmasters” very loosely, and this definitely does not reflect the work of a “master”. Yes, even on the modern Internet of 2011, people still screw things up, horribly!

Slash or No Slash in URL and Duplicate Content

Either of the URL versions is “correct” to use, but you should choose one, stick with it, and configure your website and your links accordingly. I have seen a lot of cases where people have their website configured to return a “200 OK” status code for both versions, but that is a horrible idea. The reason is that if both addresses return a 200 status, you are telling Google that the content actually exists in two places. That would result in duplicate content, which Google deals with pretty well, but does not like. It also dilutes your efforts for building links.

The Easiest Novice Fix for Canonicalization

This is surely very confusing for a lot of people, or the problem would not exist. However, there is one small part of this issue which even a novice can work to improve. You may not get it all fixed with this, but it will be a good start to fixing a common mistake.

Whether it is a link from other websites, or links between pages on your website, you should always link to the version which returns a “200 OK”, because that is where the page actually resides. Google and other search engines can be quite accommodating, but there is a qualitative and quantitative difference in doing this right and doing it wrong. With all of the competition on the Internet, it is worth getting things right, as much as possible.

The right or wrong version to use depends on your website, and what the URL represents. You see, an address that ends without a slash is typically used for a file, while an address with a slash denotes a directory structure (but not always). The right version to use will vary, but the most important thing to know is to always use the URL which returns a “200 OK” status, whichever that is.

In the case of content management and blogging systems like WordPress, the trailing slash is often used, and the correct status code is returned. However, even in instances where it seems that it is all done for you, there are many cases where you, or others, may link to content manually and use the wrong format.

How to Fix Trailing Slash and Canonicalization Errors

Fixing your canonicalization errors does not need to be a huge headache. Since this can make a big difference in your search engine ranking, it is very worthwhile to fix it. The “Official Google Webmaster Central Blog” has a useful article about this issue, and it is titled “To slash or not to slash“. I think it is worth a read. Another, more effective, alternative is to hire a good SEO to help you to know what you didn’t know, and to fix the things which are holding you back from ranking higher in search engine results.

What I have described is an easy mistake, and one which may be costing you, big! I hope that you will give this your attention, and that you will use it to improve your search engine ranking effectiveness.

As always, your comments, questions, compliments, gripes, complaints, and bellyaches are all welcome here on my blog.

If you don’t like what I have to say about this, I welcome you to look at my HTML source code to see if that helps you any. 😉

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SEO and Blogs: How Many Blog Posts Should I Have on My Home Page?

The question of how many blog posts to display on the home page of a blog is a pretty tough call for a lot of people. After all, it affects the page load time, the number of generated pages in your archive, the number of pages indexed by search engines, and most importantly, the user experience.

What is the best number of blog posts per page? The answer will depend on a number of things, but I want to offer some food for thought, and share what I have experienced.

If you don’t already have a blog, you may want to sit this one out, but if that is the case, I encourage you to read “10 Really Good Reasons to Blog“.

As an SEO guy, I am not always right about every SEO topic. I try my best to keep my percentage of being right pretty high, but even I can get it wrong sometimes. It usually happens because of overlooking the obvious things I should be doing, but conveniently neglect.

The reality about SEO is that sometimes the right answers take a little bit of testing. Some people may call it “tinkering”, but that implies doing it without forethought. My suggestion is to stop “tinkering”, but always be testing. In this instance, I do not suggest making frequent changes, so it is good to make your best guess the first time.

Changing Number of Posts Per Page: Think Ahead!

It was not so long ago that I faced the question of changing the number of blog posts per page, on this blog. I had previously displayed ten articles on the home page and on each archive page. It was not a good idea, but then, I get wrapped up in client work and forget about my own stuff. I am often like a cobbler with barefoot children. Once I got around to this issue of blog posts per page, I was really glad to finally address it. I know that others have this question, and in fact, a friend who writes “Social Media Philanthropy” recently had a poll of his readers to see what they think.

Depending on your blog theme, the number of blog posts on your home page will generally be the same number which will be listed in each of your archive pages, too. I don’t mean the kind of archive like my complete archive where I list all of my articles, but rather the pages that are generated for chronological archiving, tag archiving, and category archiving.

If you do not know exactly what I mean, just click on the “older articles” link at the bottom of this page, click on any tag (for example, SEO), or click on a category (for example Marketing). My blog presently lists a total of five articles for each of these types of generated pages, and then has a link to the next page of posts.

Changing the number of posts per page will change other factors of your website, so it is best to think ahead and not do it too often. I will tell you a bit about what it will change.

Changing Blog Posts Per Page Has Multiple Effects

Let’s think about how a change in the number of posts per page will change other things. When my blog displayed ten posts per page, there was the obvious outcome that each page was longer. It makes sense that the potential for keyword phrase matching in a given search engine index may be higher, because of the lengthier content on each page. It also took a bit longer for each page to load, so that was a downside. Plus, consider how daunting a huge long scrollbar can look to somebody just wanting some quick and easy information.

An even greater downside to having large numbers of posts per page is the much lower number of total pages of the blog. More pages can be a really good thing, but of course not just any pages. You can add pages just by adding a bunch of extra blog tags or categories, too, but it is not recommended.

I am certainly not saying that you should go and set your blog to display two articles per page just to bump up your page count. That could be a bad thing. After all, just consider how many times somebody will want to click to the next page, and how annoying that could be. The rule of thumb is that you have three clicks before you lose somebody. Certainly some blogs are much higher, and some are much lower, but it is really important to keep those readers happily surfing on your awesome wave. You do this by having everything just right … or at least as close as possible.

The most important factor is how it will affect the people reading your blog, and not the search engine indexing. If people like your blog, they are more likely to link to it, subscribe to it, and keep coming back. This should always be the primary consideration, but this really can make a big difference in search engine indexing, too.

Fewer Blog Posts Per Page Means More Indexed Pages

This is something I offer with caution. You do not want to aspire to a bunch of frivolous extra pages in search engines. You want search engines to index valuable, useful, and human-worthy content. That is what search engines want, too.

There is a lot of hype on one side or the other about allowing blog tag archives and category archives to be indexed by search engines. There are multiple easy ways to control this, and I use a (highly modified) WordPress plugin called “All-in-One SEO Pack” on this blog. Everything it does can be manually programmed into a WordPress blog, or any other website, but I consider it a handy tool.

A lot of people will argue about the perfect settings, and what to tell the search engines to not index. For example, in my category archive pages, I added the directive for search engines to not index the pages, but to follow the links found within them to other pages. It is in the header of the page and it looks like this:

Example of NoIndex, Follow Directive (click to see it applied):

meta name=”robots” content=”noindex,follow”

Against some people’s notion of what works best, I have not included the content=”noindex,follow” directive in my blog tag pages (see example source code). This means that by default, my blog tag pages are being indexed. That is a lot of pages, and when you add up the differences in switching from ten blog posts per page to five blog posts per page, it multiplied the number of indexed pages in search engines. Best of all, it happened without any devious trickery or being spammy to search engines, and it simultaneously improved the user experience.

What About Duplicate Content Penalties?

I know that it is popular for people to wake up sweating profusely after having a nightmare about being penalized by search engines for having duplicate content. Search engines frown on duplicated content, because it has often been used in attempts to cheat rankings. It is the topic of many SEO discussions, and a fright to many bloggers and webmasters.

What is duplicate content? An easy way to describe this is by looking at two given blog tag pages. For example, if you seem my “SEO” tag, it may be significantly similar to the content of my “SEO blogging” tag. I also use the rel=”tag” attribute, but that is another article, and still relatively speculative in search engine recognition, and adherence.

If this gives you sweaty nightmares, stop freaking out, walk to the kitchen, and fix yourself a glass of warm milk (or better yet, Scotch). Then take a calming suggestion from good old Murnahan, and try to get back to sleep. Google and other search engines already have figured this out, and they know how blogs work. Yes, Google and other search engines have this under control, and they have indexed more than just a few other blogs.

It is extremely unlikely that you will be penalized for duplicate content, unless you are doing something to intentionally cheat the system. This is a topic for another blog post, but let me just stroke your hair and carry you back to bed. You will be just fine, and the monster under the bed will leave you alone until another time.

A Summary About Posts Per Page

Every blog is different, and some of us have really long and drawn out content, while others are much shorter articles. I also addressed this in a previous article about whether to use blog excerpts or full-length articles on your pages. The article is titled “Blogging Dilemma: Truncated Blog Excerpts or Full Blog Articles?” It is worth a read if you are on the fence about how to display your blog posts.

Because this can make such significant changes to the number of pages on your website, in your XML sitemap, and number of pages indexed in search engines, I suggest carefully limiting the number of times you change this.

I welcome your input, and if you found this useful or thought provoking, maybe your friends will, too. Please add your comments or questions and pass this along to other fellow bloggers.

Why Disqus May Be The Best Social Network of 2011

Let's Disqus This Network

Even if you are the least tech-savvy person since my mother, it is clear that you will see this company popping up in more places during 2011. The name, “Disqus” (pronounced as discuss) is spread far and wide across the Internet, and its exposure is growing quickly as top tech and news blogs implement the service.

In November 2010 TechCrunch reported that there were over 500,000 communities using Disqus for more than 160 million conversations between 18 million profiles. According to Quantcast, Disqus is moving up quickly. Maybe you are not so sure about its importance just yet, but I am, and I want to share why Disqus is quickly climbing my list of favorite social networking tools.

I named Disqus a while back in an article titled “6 Essential Blogging Tools for Bloggers and Non-Bloggers” and that is certainly worth a read. Since the time I wrote that back in March 2010, my opinion of Disqus is better than ever.

The idea of using Disqus as a networking tool may sound completely off the wall to the many people who never heard of Disqus or took the time to understand its greater value. Likewise, sending a bunch of Twitter updates sounded pretty absurd in 2007, but we all watched how Twitter took off. I suppose I don’t need to say much about Facebook. The 650 million Facebook users pretty well sum up the public interest in that platform. So, how can Disqus be placed in the company of these massively adopted networks? I will explain, and I think you will have a much different view of the service by the time I am done.

Something many people may overlook about Disqus is how seamlessly it pulls together a broad picture of a user’s interests, and how well it can connect people.

Disqus will not become the next Facebook, threaten Twitter, or replace LinkedIn. What Disqus can do is to tighten people’s existing networks and create many opportunities for new and stronger network connections.

In the face of social networking becoming “looser” than ever for a lot of people, tighter networks of like-minded people are not only important, but something many Internet users are begging for. Disqus delivers on this need, in a big way, for people who choose to use it.

Let’s take an under-the hood look at Disqus for a moment. A lot of people may simply see Disqus as the commenting system on some of their favorite blogs, but completely overlook its best assets. First, let me explain what Disqus is, on the surface, for people who are unfamiliar. Then I will move on to the reason that Disqus is useful for networking, far beyond just its value to blog administrators.

What is Disqus?

Disqus is a service that is used by many blogs for moderating and responding to readers’ comments. It allows users to comment on blogs the “old fashioned” way, by entering their name, email, website address, and comment, or they can choose to use their photo and information based on a variety of other profiles, such as Facebook, Twitter, Yahoo, OpenID, or simply their Disqus profile.

Optionally, readers can choose to share their comment, on a comment-by-comment basis, with their extended network. This is good for readers to share their point of view, and also good for bloggers who enjoy their work being shared. It is a win-win relationship.

Disqus provides for real-time updating of comments. In an active discussion, this allows readers to see new comments without even refreshing the page.

Disqus also provides options for users to receive updates of replies to their comments by email, or simply within their “Disqus Dashboard” where there is a section titled “Replies to you”. It makes blog commenting more interactive than ever, and opens a lot of possibilities for people willing to look three inches beyond their nose. It is a lot easier than other methods of subscribing to follow a thread, and much tidier for monitoring replies.

Disqus Creates Deeper Conversations!

Maybe you have hoped that posting a link on Twitter or Facebook to an article that you read will give people a feel for what you like, what interests you, and what you read. The trouble with this is when it leaves them hanging without knowing what you thought of it. Believe me when I say that most people are not going to dig through the comments to see what you said about something. Most of the time, they will not even click to see the article, but rather draw conclusions and comment on the title.

Maybe you can add in a little bit of flair with your commentary, but then the conversation is all broken up between the article, the shortness of a Twitter post, and your Facebook comments versus the comments of the other people who read the blog. That all tends to create a lot of off-topic discussion, and dilutes what you and others had to say about the topic.

On the other hand, if somebody sees it in your Disqus profile and follows what you read and have to say on a topic, the whole character starts to change. Disqus makes it very easy to follow other people. It is a chance for others to be more involved in your conversations around the web. If they like communicating with you, it can give a good feel for who you are and your points of view. It can also help you to gain a closer relationship with the people you choose to interact with. For example, if you happen to come across my political views, you may find that I am feisty but fair. If you come across my business views, you may find that I read carefully, think a whole lot, and try to bring a my ideas to the discussion.

It is noteworthy that commenting on a blog article reflects a greater commitment than most other social networking quips and snippets that people leave behind. Blog comments are commonly lengthier and more thought out about a specific topic than comments elsewhere. It really does generally allow for a closer sense of a person’s views on a topic. I invite you to see an example of this in my Disqus profile. If you click on “Activity” at the top, you can scroll through and see comments I have made here and on other blogs.

Turn Any Website Into a Blog

I can point out a lot of reasons that Disqus is growing quickly, and this is certainly a big one. Disqus makes it simple to add commenting to any existing website. With their simple “Universal Code” Disqus commenting system can be added to any web page.

Let’s say you have a boring old static website and you want to add commenting to a page, or a set of pages. There is more to a blog than the commenting features, but many people would consider comments the most obvious feature of blogs. Disqus makes it simple to add their commenting system to any boring old website, and has excellent code and documentation for many popular platforms. They have made it extremely easy, even for a relatively novice web developer.

Disqus Security Considerations

You can certainly post on blogs using Disqus with an alias, or anonymously, but the things you have to say are the things which interest people. It is really not much fun to have people like you for one reason, but then find out they think you are horrible when they dig a bit deeper. If you posted it anywhere on a blog and somebody wants to find it, they will find it. This is the Internet, and most bloggers do their best to be sure a lot of people will see it. I think of this in a way similar to my article titled “Facebook Privacy Fears Are Absurd!“. Living in the fear of your own shadow is something that will be there with or without Disqus.

I guess this realistic view of the Internet and social media is why “social media transparency” has become such an overused buzzphrase.

Disqus and SEO

I know that a lot of people wonder about how Disqus affects search engine results, whether as a blog administrator, or as a commenter. I would stop at simply pointing out that I use it here on my SEO and Social Media Marketing blog, but that may not be enough to comfort you.

Many people who comment on blogs really love those links to their website they leave behind. After all, more links is a good thing. Disqus still allows you to leave your link, and it is still as valuable from an SEO standpoint as any other commenting system … perhaps even better. I may write about this at a later time, but I can tell you that the comments are well-indexed in search engines, and the links associated with those comments are also just as valuable as any other commenting system.

What I think sometimes confuses people about Disqus links is in the layout for non-logged-in “Guest” users. Disqus simply shows a “post as” link, but once you type your comment, you have the opportunity to add your website link and your Gravitar.

Disqus creates multiple links. If you click on the thumbnail picture of a user, it will show you their Disqus profile information, including their other communities and even their most recent Twitter update, if they associated their Twitter account. If you click on their name, it will link directly to their website of choice. If they have associated their Twitter account with their Disqus profile and you click to share your comment on Twitter, it will also send a reply to their Twitter username.

Disqus Signup and Other Links

If you made it this far, you are probably pretty curious to look a bit closer at Disqus. Here are some links to get your started.

I could keep writing all day to help you understand the ways to get the most from Disqus. There are a lot of excellent potential uses. For example, you can search with an email address to see what a person is saying on other blogs … did you know that? I wrote a 140 page book about Twitter, but I don’t plan to repeat that with Disqus. Instead, I will share what they say in their own words, invite you to discuss this, and happily answer your questions and comments. Here is what Disqus has to say:

What is Disqus?

Disqus (dis·cuss • dï-sküs’) is all about changing the way people think about discussion on the web. We’re big believers in the conversations and communities that form on blogs and other sites.

Now what do you have to say? Here is your chance to use Disqus and jump in the conversation. Please add your comments and don’t be shy. Another great feature of Disqus is that if you screw it up, you can go back and edit the comment.

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