Performance Auto Parts Marketing Exercise

Who Loves Speed?
Who Loves Speed?

Performance auto parts may not be on your agenda to buy, or to sell, but the automotive performance parts industry can still provide the basis for a useful marketing exercise. If you follow this exercise, I ask that you look for ways it can be related back to your industry, whether that is automotive-related or astrophysics.

Challenges of the Performance Auto Parts Industry

The performance auto parts industry, including an astonishing number of retailers, manufacturers, engineers, wholesalers, and users of automotive performance parts have each had a pretty hard time over the past couple years. The economy tanked, gas prices skyrocketed, and the world has tried to become more eco-friendly. The significance of these direct blows to the performance auto parts market makes it a great example of the importance of marketing.

Any of these challenges could single-handedly crush a small or shaky organization, but together, they have created havoc that puts gray hair and wrinkles on business owners. For those who are left while competitors drop off the RADAR, the market gets a little stronger. This creates an opportunity to generate brand loyalty from customers of fallen competitors, and use market failures to increase market share. Without addressing market share, a company will often be just a little closer to falling off the RADAR themselves.

Imagine for a moment that you are in the business of selling performance auto parts. The thought of having heavy financial interest in this market would send a lot of business people screaming and running for the exit, but not you. You are fearless, and you are in it for the long haul. Sure, it is largely a scared market with bad influences from many angles, but you are up to the challenges of looking long-term and setting a course to success. You want the kind of success that uses the lows to come out stronger than before.

Let us think about this as an exercise to stretch our minds and discover new success. I will be your partner in this example, and together we will do some thinking about how to keep our make-believe performance auto parts business bringing in the customers and giving them reasons to tell their friends about us. We need customers, but how will we reach them, and what will we do to place ourselves ahead of the competition? Come on, partner … we are in this together, so let’s get to thinking.

This will require a lot of ongoing work, but I will offer some ideas to get us started.

Maybe We Should Blog About Our Performance Auto Parts

Blogging is popular, and it can bring in a whole lot of valuable website traffic and build brand awareness, but what can we blog about? How much can we really say about fuel injectors, turbochargers, and race-tuned suspension parts? Wouldn’t that get pretty boring?

I am stunned by how many people I speak to who think of a blog in terms of simply reaching immediate customers, and neglect the blog’s contribution toward building a brand and creating a community of loyal readers. Many companies neglect blogging, because it all starts to seem like work, and they do not recognize the many benefits. So, if you don’t care about or understand all of the other valuable reasons to blog, just consider the enormous link building potential that will help your website rank better for more “performance auto parts” related search phrases.

Something we should perhaps consider is not just blogging about fuel injectors, turbochargers, and race-tuned suspension parts, but rather things like auto racing, race car drivers, automotive events, car maintenance, and a variety of other things car lovers are interested in. Maybe we could do a series of automotive performance “how-to” articles along with diagrams and YouTube videos. Maybe we could publish something about the American Le Mans Series Michelin Green X Challenge and how it is improving eco-friendly race technology. We could discuss how it affects consumers, now and into the future. Maybe we can create something interesting, informative, entertaining, or otherwise useful to our market influencers.

The racing industry and performance automotive engineers do great works to improve “greenness” of the automotive industry. If we get really creative, maybe we can even find some ways to grow our brand recognition for pointing out the good … and even great things our industry is doing to help people, economy, and our planet.

It is starting to seem like there could be a whole lot more reasons to blog than we thought. It seems like a good time to read “10 Really Good Reasons to Blog” and keep the thinking cap on.

Do Facebook Users Like Performance Auto Parts?

The fact that over five hundred million people are using Facebook seems to indicate that Facebook is useful for reaching people. With half a billion people, there is sure to be a race fan, race car driver, racing team, automotive engineer, ecologist, popular automotive blogger, or speed junkie in there somewhere who would like our company. There must be something there for us!

A mistake many companies will make is trying to pitch a deal to people instead of creating a reason for people to know and like their “performance auto parts”, and the people and culture of the organization. It is wise to note that name recognition always comes with an attached mental image. A sales pitch usually leaves little or no image at all.

See reason number 5 in 7 Reasons Your Marketing Sucks.

On the surface, it seems that nobody in our market is doing so great at reaching the Facebook speed junkies. Does this mean Facebook is not a good tool for building a community? After all, it is not working for most of the others in the performance auto parts industry. Maybe it is a waste of time.

Upon a closer inspection, it seems that this is largely because nobody is making significant creative efforts. Most of the performance auto parts people I found are only trying to advertise their performance parts like a bad used car salesman and do very little to create a genuine interest in their brand from people who purchase or influence the purchase of performance auto parts. It seems that since spewing advertisements fails so miserably for the majority of companies, many of the Facebook pages I saw have not been updated much.

Now, doesn’t this start to seem like an opportunity for us, or would we rather let other people’s failures of strategic planning and marketing creativity dictate our success? No? That is what I thought, my fearless performance auto parts selling partner … we are in it for the long haul, and that is why we will win the hearts and minds of Facebook. Let us go there and do something brilliant!

Automotive Performance Meets Twitter

Should we use Twitter to communicate with customers, potential customers, and market influencers? It seems like it may be just a big waste of time. Who is going to do that tweeting, and what will they tweet about? What if they tweet the wrong thing and make us look bad?

Have you ever looked at the competition to see just how terrible their marketing is? It is a pretty good place to find ways you may be missing the mark with potential customers. Sometimes it is a good idea to see what people are doing in some other random industry, because then it is even easier to be critical.

Maybe we should do some Twitter searches to see what others in the performance auto parts industry have to say, or what people are saying about them. Who knows, maybe we can pick up some good information and ideas as spectators. Then, maybe we can find an angle to help us build our market and find out what people like. I suppose that may be worth a shot, what do you think, partner? Should we see what Twitter is talking about and think about ways we could do better?

What Do I know About Performance Auto Parts?

I know that it can be hard to think outside of your own four walls, but with a little exercise, it can provide great benefit to your marketing. Most people, and most organizations do not have a really spectacular plan to improve their market. When you do, you can come out ahead, but it means that you have to try harder than them. You have to think differently than them.

I hope that giving a little thought to the performance auto parts industry will be helpful to you, whether it is actually your industry or not. I suppose I could be wrong with my automotive industry suggestions and analogies. Although, considering how many performance automotive parts suppliers’ logos I have put on brand new Corvettes, it would be a shame if I was wrong. 😉

YourNew.com Racing Corvette Z06: Driver Mark Aaron Murnahan
YourNew.com Racing Corvette Z06: Driver Mark Aaron Murnahan

NOTE: There are winners and losers in every industry. Marketing is often the biggest determining factor.

How SEO and Social Media Are Like Sex Drugs and Nigerian Scams

Achieve Stronger More Enjoyable Campaigns
Achieve Stronger More Enjoyable Campaigns

The majority of the world’s population do not need sex drugs. Likewise, the majority of the world’s population do not need SEO and social media marketing. If you try to convince a spammer of this, their ears turn off. They just don’t get it, because they know that one in “X” squillion people who receive their message will respond.

It is easy to compare the propagation of false and misleading information about SEO and social media marketing to the false and misleading spam of sex drugs and Nigerian banking scams. It is also easy to compare the changes of social media’s growing spam to the way email turned spammy. A huge problem I see is that social media propagates the spam of social media. When SEO and social media is flooded with deception, it devalues the industry and creates much skepticism of these useful services.

I suppose I should define what it is that I am comparing to sexual aids and Nigerian bank scams. In case you have not seen the same kind of spam I see every day, I will just give you a quick note on each of these “sex drugs” and “Nigerian scams” of modern day.

SEO is search engine optimization, and it deals with creating higher ranking in search engine results, increasing website conversion, data analysis, and much more. Most of the world’s educated population do not have any idea what SEO means, or what it involves. This fact opens the floodgates for abuse and fraud by “SEO experts” who will stop at nothing to get your money and provide disastrous results in return. There are a lot of crooks out there actively selling SEO with a pitch consisting largely of “You need meta tags on your website to improve your listings in search engines.” Of course, that is a lie, and I can prove it, but I guess lies are easier than the truth for some people.

Social Media Marketing means marketing. Most of us realize that Twitter is not just for spouting off about what you had for lunch, and that Facebook is not just for talking about your kids, your spouse, or how drunk that dude got at the party last night. They are also not just for making more “friends” to pitch your goods to. Against popular adoption of the term, social media marketing does not mean spewing your latest specials and acting like a used car dealer. It means respectful, targeted, creative marketing and other customer communications that can withstand the scrutiny of others and provide sustainable value to a brand.

SEO and Social Media Are Like Futuristic Sex Drugs

The sex drug market took off like a rocket and ridiculous numbers of (low-life, sleazy, bottom-feeding, law-breaking, unethical) people wanted a piece of that market. It was presented as a fast way to get rich, and for a relatively tiny few, it came true. People like sex, and they like money, so this seemed like a perfect plan to get rich. You have probably been a victim of this dreadful pandemic.

If nobody has ever hit you up with their sex drug specials, you are an exception, and I will kiss your ring and address you as my Supreme Leader!

Perhaps the biggest craze to ever hit the Internet is the lure of easy money, and there are squillions of people who will insist that easy money is out there for the taking if you just sign up for their “plan” and give them a credit card number. Many will even tell you that they can make anybody rich with little effort and in just a few hours per day. SEO and social media are the obvious vehicles of choice for carrying out these get rich quick plans, and so they have become extremely popular. The glimmer of hope to have more tomorrow than they have today is just enough to create a spark in people that sets off an explosion.

I have to question the course of seo and social media marketing over time. Of course, it is my job, so it matters to me. It should really matter to a lot of the “innocent” people out there, too. I realize that most people have not been around the Internet or as utterly consumed by it for as long as I have, so the question may seem a bit innocuous to some. A lot of things seem pretty harmless until they get as annoying as a swarm of mosquitoes or actually reach out and cause you direct harm.

I have a lot of questions about the direction of this Internet space we all love. A concern that regularly comes to mind is how it seems that social media is moving the way of email. I remember when email was simple, and required relatively minor adjustments for email spam. Of course, that did not last long. As the use of email spread wide and fast, a lot of sleazy people found ways to make it far less productive, and eventually very costly to consumers. Once the sex drugs reached the market, email hit a really rough spot that it has still never been able to fully overcome. Now it is estimated that over 97 percent of email is spam. The overall percentage of unwanted business social media communication is likely even higher, as the world has been introduced to the “everybody is a marketer” craze and more people are dying to get their hands on all of that easy money available on the Internet.

The truth sucks for a lot of people, but I like to share it anyway. There are millions of people trying to market millions of products, while only a small percentile will take the care to be successful at it, or develop the required marketing talent. There is often no way to prove this to somebody other than to just give them time and watch them give up and fail. Tragically, this demographic are often lured back in when along comes another “plan”, another great “deal” that will make them successful … but this time it is different, and it is a “sure bet”.

I certainly love to dream big, and I never want to squash anybody’s dream. Instead, I just wish for them to have more dedication and better planning for their dreams than to assume it is as simple as what many people will claim.

The allure of easy money is strong, and because of this, it is easy to prey on people’s emotions by offering them an easier solution. That strong demand for a perfect answer to making more money has driven the need for SEO and social media marketing. In reality, SEO and social media are useful marketing tools, but unfortunately the candy brought in a lot of cockroaches.

The majority of the unwanted and spammy social media communication that I witness are attempts to either sell SEO and social media marketing services, or to recruit others to do the same spammy things with an expectation of earning a profit. With an eye on the future, does this really seem like a good plan for success? Sure, we can say that it will die out as more people figure out that it is largely fraudulent, but then, I seem to still find a lot of sex drug offerings in my email every day (thousands per day).

Is Social Media Going The Way of Email?

Social media has revealed and honed some brilliant creative marketers, and the gap between good and mediocre is constantly widening. Pareto’s principle of 80/20 will always apply to marketing, just as it does in any industry. The tragedy is that there is a constant spread of misinformation that SEO and social media marketing creates easy profit and that anybody can do it just as well as the next. I believe that as long as there are still people falling prey to these lies, the integrity of the industry will largely be shrouded in mystery and doubt.

What are your thoughts? Are you fooled by the “easy money” hype of today’s social media?

Automotive Marketing Example: Selling Cars Online is More Than Cars and Dealers

Cars Have Changed: Dealers Should
Cars Have Changed: Dealers Should

Car dealers (the whole automotive marketing industry for that matter) are just an example I will use, but this is about a lot more than the automotive industry and car dealers. It applies to the automotive market, anecdotally, but this is mostly about overlooking the reasons people would want to buy from you, and being blind to what people are really looking for.

Without understanding people’s motivations and expectations, it is nearly impossible to deliver what they want. In the cases where you are able to reach the market and get the sale, it is usually only a small slice of the pie, and it is more blind luck than marketing talent. It is like driving a car with your eyes closed … you may not crash the first time, but it is just a matter of time.

Picture the car dealer for a moment. Maybe you know one who is doing things different and better than the rest, but it is pretty typical that they are looking for the immediate sale. They do a whole lot of advertising, but often lack a sustainable marketing strategy. Sure, if you throw out enough ads for the lowest priced cars, you will make a few sales (at the lowest possible profit), but sustainability suffers. The dealership marketing suffers in multiple ways, and here are just a few to consider:

  • The profit really stinks, because you are spending a lot of time and/or money to reach people based largely on their motivation to get the most for the least amount of money. Price is a motivator, but certainly the least profitable motivator.
  • Advertising without a people-focused sustainable marketing strategy diminishes the sustainability of referral business which comes with brand-loyalty.
  • Outbound marketing (marketing without ears) lacks the sustainability that comes with people having a reason and willingness to talk to you about your brand. It is important to realize that only a small number of brand-loyal customers and angry customers will tell you what they really think. When that limited information is what you use to make your marketing decisions, it is easy to make future mistakes.

I have criticized the automobile industry for their marketing shortsightedness, because it is a pretty easy target, and one that many of us can relate to. As an industry, they largely have a hard time looking beyond the next 30, 60, and 90 day cycles of their business. You can read more about my thoughts on that in my article titled “Topeka Kansas Car Dealer Social Media Marketing Case Study” which talked about car marketing and their self-centered approach.

Auto dealers’ urgency for more business stunts their vision, and diminishes their recognition of why people really buy cars. This is a challenge common to many industries. As I described in a recent article titled “7 Reasons That Your Marketing Sucks“, people buy cars for reasons such as freedom to roam, fun road trips, family safety, peace of mind, personal status, comfort, pride, dealership reputation, brand reputation, and other things. Buyers are not usually brand-loyal because of the screaming idiot in your commercials, and things like inflatable gorillas and guys in bad suits are tactics of the past. Today’s version of the loud mouth in the bad suit is to tweet and facebook your latest specials and hope it lands in the right place.

Automotive Marketing Goes Internet

These days, it seems that a lot of industries tend to mock the old-school marketing tactics of the pre-Internet automotive industry. Perhaps the flashy, screaming, “in-your-face” style of advertising was just all they knew, so they mocked it in hopes that it would work. It led to a significant amount of noise, but noise at a higher volume is still just noise.

While all of those “car dealer types” are out there making noise, it is a good time to move forward and market differently, using foresight, and giving people something compelling. The contrast between the good and the pathetic is stronger than ever, and for those who address the customer, the benefits are great. You know, the kind of marketing that addresses the things people want. The kind of marketing that doesn’t turn them off and allows them to feel comfortable enough to tell you why they are or are not buying from you. This is the kind of marketing that shows customers that you are listening.

On today’s “scan-and-click” busy Internet, you will have a lot less time to reach your market with your goods or services. Maybe you will blame “the Internet”, but let’s face it, if you are blaming the Internet; you are looking at this all wrong. The Internet affords companies amazing opportunities to reach their market and to create brand-awareness and loyalty, but it will require looking at things from a different perspective than it used to. It requires looking at things from the customer’s standpoint and discovering what it is that truly motivates them. This means you must listen to them.

Successful marketing today means that you have defined and delivered what the consumer wants. That means being able to look at yourself through their eyes and without your preconceptions and greed. You can have your greed back later, but you have to put it on the shelf at least long enough to make good marketing decisions.

Marketing Cars is Not Just About Cars and Car Dealers!

I use the automobile industry as a harsh example of short-sightedness and self-centered thinking, because many of us can relate to that. Now, regardless of your industry, just imagine what I said about some of the reasons people buy a car. Use it as an exercise and try to imagine how you would reach the people who may be in the market. Maybe their car keeps breaking down. Maybe they have a class reunion coming up and want to look good. Maybe they are not looking at all, but if they connect with somebody they like and that person happens to work in the industry, they may feel more loyal to a particular brand.

There are so many reasons for people to buy what you offer, but if you are trying to market to the wrong ones, at the wrong time, and with a message that is all about you and mostly addresses your interests, most of it will fall on deaf ears.

Perhaps instead of the same old price-boasting and deal-pimping, a look from the consumer’s standpoint is in order. How will you address them on their terms and based on their desires? How will you find what motivates them and makes your brand more interesting? If you want to sell more cars (or anything else) try thinking more like the buyer.

These are just a few of my thoughts. What are yours? I’m listening.

Photo Credit to Rmhermen via Wikipedia

Blogging Tips: Use Evergreen Content and Revive Your Archive

Evergreen Content Lasts!
Evergreen Content Lasts!

Have you ever noticed that when you visit a blog, you generally only look through the most recent articles? It is pretty common that upon visiting a blog’s home page, people will just scan through a few items and see if there is something they want to read. In the blogging world, it is often assumed that newer is better, but this is quite often not the case. It is just more visible.

I am guilty of looking at the date something was published. I am not sure why in some cases, but I guess I am just so accustomed to seeing a date on blog articles. I suppose it is just one more way that people can feel that they are getting the latest and greatest news. A reality check for bloggers and readers alike can come in the form of these two little questions:

  • For Blog Readers: What about all of the great information that is not just recent or new?
  • For Blog Authors: What about the people who are not there for the news, but who just want great information?

I have noticed many blogs removing their publish date from articles, and it actually makes sense for some blogs. If the information is still useful, does it really matter whether it was written this week, this month, or even this year? A lot of great information is timeless. As I ponder this, I am reminded of an article I wrote about eight or nine years ago on the topic of H1 tags titled “H1 Tags Improve Search Engine Placement”. Thousands of people per month read that article. It is the top ranked article in search engines on the topic, and has been since the day I published it. Does the date really matter? H1 tags (web page headings) are still as important today as they were then. The information is still useful.

Some Blogs Are “Evergreen”

When I say “evergreen”, I mean that the information is as useful a year from now as it is today. Blogs have widely varying degrees of “evergreen” content, but most business blogs will have a good level of content that is still relevant and useful for a long time. It would be pretty hard for most businesses to have a blog that was no better than a used newspaper.

For blog authors, it can sometimes feel like a huge shame that people are actually missing some of your greatest pieces of work. So what do you do? Do you try to make everything more genius than the last? That is a good idea, but it is probably not always going to work. In my case, I know darn well that some days I am just a whole lot less brilliant than I would like. I often write blog articles on those days, too.

Scanning through the first few items listed on the home page of your blog is often how new readers will decide whether to come back, subscribe to your blog, or schedule an afternoon of reading through page after page of your past articles. This makes it pretty important to have something right up front to impress them, but how? You cannot just leave your best work parked on the front page of your blog forever. Your regular readers would get sick of seeing it. Do you just stop blogging until you can come up with something to beat the last piece? That is probably not the best answer. In fact, that is a pretty terrible answer.

You could republish some of your best work, but the same problem of repetition arises when you consider your long-time readers. Plus for many blogs where the date is part of the URL, there is the tragedy of changing the URL where all of those great incoming links are pointing. Sure, a 301 permanent redirect to the article’s new location is easy, but you still lose some of the link value for those older works.

Of course, you could just count on excellent search engine ranking for everything on your blog, and use Google as your website navigation. That way, if they are looking for it they will find you anyway. I have often counted on this, but then again, search engine optimization is my job. What about the people already on your blog who may find some of your past articles to be really useful? Larger websites often have a user-friendly sitemap to help people find useful information. The equivalent for a blog is the archive. Website search tools are excellent, but some people want to browse, and you should make it easy for them.

What about all of those readers discovering your blog from an older article? Will they even notice your most recent brilliance? What can you do to grab their attention to your latest and greatest stuff? Maybe a better solution is to create more evergreen content and to revive your archive.

Revive Your Archive!

Scanning the home page of a blog makes sense if you are a regular reader who has participated in the blog for a while, or if the blog is mostly about recent news. Let’s face it, though, many blogs are full of “evergreen” content that is not just seasonal or only applies to right now. If this is the case with your blog, it is a good idea to promote some of your past articles for those who may have missed them. The trouble is that you don’t want to annoy your current readers by saying the same old thing over and over. So how do you deal with keeping things current and fresh, while also being sure that people can see that you have been brilliant long before they happened upon your blog?

You can tell where this is going, right? Sure, I want you to go back and browse my blog archive. There are some excellent tips there, and a lot of information that I am confident can help you. I also want to be sure that you are thinking of this with your blog, so I am not just being selfish.

Make Your Blog Archive Easy to Navigate!

I have noticed that it is easy to assume that I have not missed much on some of the blogs I regularly keep up with. However, I still sometimes like to go back through the archives of my favorite blogs. Sometimes this can be a hassle, and sometimes it is a breeze. Now consider the people reading your blog, do you want it to be a hassle for them, or a breeze?

There are a lot of types of archives, but many of them require a lot of clicking back through a chronological month-by-month archive structure or going to the end of the page and clicking on a link for previous articles. Some will have archives nicely paginated so you can flip through them quickly. Other blogs seem to make it a challenge to read what they have had to say in the past.

A lot of blogs have killed their tag clouds, and do not even show their tags on posts. I still love them, and appreciate bloggers who make a tag cloud available, or at least tags on individual posts. For example, go click on a tag for this article (listed at the bottom, such as ) and see how easy it is to find more related information. Some blogs do not even list the blog categories for articles. Call me old fashioned, but I still love tags and categories. I can use them to find other things with similar information. I think I love them even more because I know from my website statistics logs that they are used extensively by readers on my blog.

I hope that you will consider your archived blog content and how you may keep it easily accessible. Making it easy for people to find and for them to browse could add up to a lot more subscribers over time. You may notice that on my blog, I have my archive linked at the very top of every page, just below the recent articles listed on the left, and at the bottom of every article along with links to my most recent articles. Isn’t redundancy awesome?

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Image credit to MPF via Wikipedia