It seems that a lot of people talk about the mechanical aspects of marketing these days. When the Internet is involved, people seem to get really hung up on the technical issues … the mechanics of marketing. Sure, it matters, but the mechanics of today’s marketing starts to seem like the equivalent of marketers of the past calling a printing press their best tool.
I work hard to teach people how to help themselves, and when they need some extra help, I provide services for hire. Now I want to share an important tip that may very well help you more than any other!
I have expressed this before, but I want to say it again: “The Best SEO and Social Media Tools Are Not What You Think!” Some people will find this to be shocking, but the best SEO and social media marketing tools are not at all what you have likely been led to believe. I want to clear this up for you, and share what I know, without a doubt, to be the best tools for improving your online marketing efforts.
Yes, there is my answer … Coffee and cigarettes are my favorite tools for building a brand and for improving search engine optimization and social media marketing. I am crazy, right? It is a challenging concept for a lot of people, but it is often much easier than explaining every nut and bolt that makes a marketing machine run smoothly.
You see, coffee and cigarettes are a part of my brand. I even published it in a book, and I have said it a squillion times: “I take coffee and cigarettes and turn them into better social media marketing and SEO.”
The real truth is that the mechanics of marketing are of considerably small consequence when compared to marketing creativity and talent.
When I call coffee and cigarettes my best tools, it is because they help me to work longer hours, without sleep. They keep me functioning during those long hours of trying to discover something genius about a client’s products or services, and what makes them more attractive to their model customers.
My tip for the day is to consider the tools which are not so obvious. Try something less mechanical and be ready to get creative.
Do you smoke cigarettes and drink coffee? Talk to me … your comments are well-appreciated!
I have heard many arguments separating SEO and social media by trying to decypher which is more valuable. Many of the people arguing this point are on one side or the other, and miss the point that they are both tactics which work together toward an overall strategy. Many people also seem to miss the fact that they are largely the same thing.
Here are a few questions that marketers use for producing arguments:
Which is more important … SEO or social media?
Which discipline provides the higher return on investment?
OK, that last one was my own personal interpretation, but seriously … how can people get this so mixed up that they stand in their corner arguing their respective knowledge without coming together in the center and having a big group hug?
SEO opens a lot of doors for companies. Having their greatness spread across the Internet in a way that people will find it when they search for something is extremely productive. People still ask me the question “how will people find my website?” To me, the question seems pretty easy … they will search for it! Having great information on a well prepared website and making it available to search engines is a “no-brainer”. Well, it is a “some-brainer”, because a lot of people still don’t really grasp it. In any case, it is very valuable, and backed up with a lot of facts. It also provides a lot of value to back up your social media marketing endeavors.
Social media is a great way to discover the people who may be interested in searching for you. It is often a proactive approach where you can add yourself to the mix. It is also a great way to learn more about those people who are already searching for you, will be searching for you, or may never search for you but will take a recommendation from others they trust. It also provides a lot of value to your search engine optimization endeavors.
I find that a lot of people get these two fields very confused, both by trying to separate them and by trying to merge them. SEO and social media both have their own unique qualities, but the reality is that trying to separate them is about as easy as picking chicken poop out of your toothpaste.
Both of these areas of Internet marketing are the same in many ways. Search engines use popularity of a website measured by incoming links pointing to the website content as a major factor for ranking. Social media also uses the popularity of website content as a major factor for ranking. What a lot of people fail to realize is how much they both work the same, and they both work in synergy.
I would be pleased to carry on in my typically lengthy way of writing until my brain hurts from extolling the values of these various marketing tools, but I have already done that. After all, have you seen my blog title? It is titled “SEO and Social Media Marketing Blog“ for a reason.
Today, I want you to jump in and help me to explain how both are intertwined yet diverse.
If you can offer a better way to describe the relationship of SEO and social media than to say that it is like trying to pick chicken poop from your toothpaste, I will offer you a kiss full on the mouth. I have nice fresh breath, but I can assure you that I have found a whole lot of “chicken poop in my toothpaste”.
I write a lot about SEO (search engine optimization) and social media marketing. You expect that, and I am here to deliver. What I think a lot of people interested in SEO do not want to face is that SEO is a lot less about tricky technology issues, and a lot more about producing brilliant marketing.
The industry of SEO is ever-changing, but at the same time, many things are constant. For the largest part, the same things that mattered ten years ago still matter today. There have been many technical changes, but the technical aspects of SEO are not as individually important as some people may lead you to believe. The technology is really just a lot of little pieces which we fit together to assist the larger cause.
Early in the industry of SEO it became popular to chase information on the latest tricks to stay a step ahead of the search engines. Although there were cases when this became valuable, it seems pretty convenient that it is also used for confusing customers in order to seem more valuable. Many absurd yet popular myths about SEO such as meta tags still persist, even today.
There is value in understanding the technologies involved, but the truth is often less popular than myths. The truth is that search engine optimization and the value it represents is influenced a lot more by human response than by a computer. Giving people something which holds value to them has always been the most important part of SEO. This is the truth, and it is backed up with numbers.
Providing value to customers is not just a principle of good SEO, but marketing as a whole. When you give people something of value, they are more likely to share it with others. On the Internet, they often share it with links. In SEO, those links are like votes telling the search engines who should sit at the top as the “President”.
The Best SEO Trick Ever: Provide Value to Others
If you adhere to this one solid principle of providing value to others, your marketing will take a positive turn. A trick I have learned through two decades in the marketing business is that sometimes you must give until it hurts. Getting everything you want may not always work on the time frame you have set for yourself. I have often discovered that this challenge simply means that you are either not giving enough value, or you should have started sooner, and with better research.
Transforming a business from good to great is not simple. If it was simple, every business would have great results and everybody would win.
It is popular these days to award medals and ribbons to every kid in the race, but let’s face it … that will not translate well in the business world. We do not all get ribbons and medals.
Making the best of any market means knowing which people to reach and knowing what they want. It means knowing the customers’ needs and desires, and knowing the best way to solve them. When you take a close look, SEO starts to sound a lot like marketing, which is exactly what it is, but SEO is often viewed at as a technical trade. What many people are hesitant to understand is that SEO is more about producing great marketing in a very competitive atmosphere and less about geeky magic tricks. It requires an understanding of what people want, the unique ways they interact online versus offline, creating an appropriately compelling message, and being able to properly apply technology and mathematics.
SEO is a lot less about programming code and geek stuff than it is about people and psychology.
SEO Meets the Human Factor
The technologies surrounding SEO can help a lot, and increased website traffic is a great thing. I certainly love watching big numbers. I know that big numbers of website visitors will always impress my clients. They really want to see those new visitor statistics, because that is something they understand. What they have a harder time focusing on is that if those numbers do not inspire the conversion of lookers into buyers, or convert their brief message into a lasting one, most of the value is lost.
With any marketing message, there is a right group and a wrong group to deliver it to. It is easy to assume that if somebody performs a given search, they are the right audience for you. This is not always as simple as it seems, and often leads to spending a lot of time and money learning hard lessons. Taking a stronger approach to researching your market reminds me of something my father often advised, which is to “measure twice and cut once.”
Focusing on delivering the right message and presenting that message to the right people leads to higher conversion rates. The research to affect this result is in the top two most important roles of a search engine optimizer, second to getting out of bed.
Getting the research right is what tells us how to reach the right audience and what they will respond to favorably. It gives us the information we need to convert website visitors from lookers into buyers. Secondarily, it tells us how to bring more website traffic based on what people are searching for. Yes, bringing the people is secondary to knowing what they will want once they get there. Why should this concept be so difficult for smart people to grasp? Perhaps it is because they are blindsided by a lot of technical talk and SEO lies.
Educating a client on the importance of increasing conversion by producing a better message based on proper research may sound like an excuse to overlook the traffic numbers, right? This is not the case. More traffic is relatively simple to achieve, when you are actually providing high value based on good research.
The fascination with big numbers has created a culture of promoting valueless junk on the Internet aimed only at bloated traffic numbers. As the importance of traffic volume over traffic value grew roots early, many businesses overlooked doing the things that actually produce revenue. This misjudgment has lead many companies to underestimate the value of the Internet for their business growth. They may have hired SEO services which produced a huge volume of traffic, but then when it did not convert to revenue for the company, they lost faith. More often, they find that the SEO either did not really understand their role, or did not make a stand against the client’s preconceptions of the SEO being just a tech job. It is easy to see how these things could make a company stop trying.
Improving SEO Conversion Means Great Marketing
What can you do to convert more website traffic from lookers into buyers? This is an old question that every good marketer faces. The best answer is usually in finding the right audience. It is always easier to sell a product or service if you are selling to the right audience.
It is commonly accepted that good search engine optimizers who have done their research will know how to get more links by providing useful and compelling content. This will create a lot of website traffic, but that does not always mean the money train is coming down the track. If they are trying to sell tractor tires to race car drivers, they may gain a lot of website traffic, but they will probably have a hard time selling tires.
Good SEO also know, which I suspect a lot of people do not realize about the business function of SEO, is that they must produce reasons for those website visitors to take action and convert into something valuable to the website owner. This may mean a sale, a sales lead, a subscriber, or whatever it is that provides value and purpose to the effort. The first step is knowing who those visitors are and what will compel them to take action. The common tragedy is to get the traffic and then try to figure out why people are not responding.
Traffic quality is an area where it seems that many SEO (the good ones) would like to concentrate on more, but they get their hands tied by the client. The client often looks to the SEO primarily for the purpose of driving more traffic, but then neglect the value an experienced SEO has as a marketer and not just as a part of a tech field. This can create a case where conversion is viewed as secondary to a primary goal of traffic, which is totally backward and often a fast track to failure.
You can often catch me defending the importance of search engine optimization, but I am just as likely to criticize the industry. Actually, I tend to be more critical than defensive, but today I am defending the industry honor. This is because although there are a lot of slimy, no good, low-life, bottom feeding, liars, cheats, and rip-off search engine optimizers on the fringe of my industry, there are also many SEO with integrity. These are the men and women in the SEO field who work hard and uphold good business values and deliver on their promises. These are people who take pride in their work and are as excited to see their clients succeed as the clients themselves. So the question must be asked, “Why do SEO lie?” and we should also question the reasons it has become an expected norm in the field. It turns out that a lot of people simply cannot handle the truth and the market started demanding lies. The truth is that it takes more time, knowledge, and expense than most SEO will be willing to tell you. The lies are a whole lot easier for most people to take.
I have done a lot of thinking about why SEO lie and I think I have some good insight to the matter. I have been in the Internet business since about the time graphical browsers came into existence and I have earned millions of dollars for myself and my clients as a search engine optimizer. This is nothing new to me, and I have watched the evolution from beginning through today. I want to share a bit of that with you, and I hope you will understand this from the point of view of a guy with no reason or intent to lie to you. Note that although I may say I am “for hire”, I am extremely selective about who I will work with, and it is statistically unlikely that you will be one of them. That said, if I bullshit you once, just stop reading and move on.
SEO was once a field in which the biggest challenge was to help people understand the value and the need to be listed at the top of search engine results. Being listed as number one in search results delivers many times the return of being listed lower. If you want to learn more about the math, just read the article “Improve SEO Return on Investment (ROI) With Simple Math“.
A Reason to Perform SEO
I will tell you why I entered the industry of search engine optimization for hire, and fell in love with it. Once upon a time, I merged two companies and created a monster. When I say a monster, I mean something big and with teeth that could bite the head off the competitors. We were in the field of website development, web hosting, Internet access and many other things Internet-related. We quickly found that marketing online was really effective, and we made a stand in the wholesale end of the Internet as the geeks behind the geeks. We found ourselves providing Internet access and web hosting services to over 2,000 Internet service providers and web hosts. It soon got to a point when we made calculated efforts to avoid the retail customer. We were doing so well at wholesale services that I often found myself saying “business is great if it wasn’t for all these damn customers!” What we knew was that it had everything to do with our reach in search engines, and so that was obviously an important service offering. What this means is that I joined the industry because I was already successful at it for my own services. I did not enter the SEO field to earn money, I entered it because it was already earning me money.
By providing SEO services to our customers, our customers can sell more, and in the wholesale end of the industry, that is great. Making customers successful means that they sell more, and since the service our customers sell comes from us, it is an obvious formula for success.
Where SEO Lies Began … The Money
Because SEO was such a lucrative field for top performers, it only made sense that there would eventually be an ugly turn in the market. When money flows fast and easy, it is very alluring for every con artist with a computer and a modem. Don’t tell me you have not seen this sort of greed online unless you have never received an unsolicited email for pharmaceuticals. SEO took on an ugly face as it was flooded with people making false claims and unrealistic promises. This was bolstered with extremely high demand for quality search engine optimization that could not be met by the relatively small number of good SEO vs. bad SEO, and due to the huge growth of the Internet.
High demand created a challenge for many SEO, because the industry not only had to explain the needs and benefits of search engine optimization, but also to defend themselves against a growing public perception that was created by the fringe of our industry trying to cash in on the latest craze. This created a market where legitimate SEO had to compete with liars with nothing to lose. On the surface, it put us at a disadvantage, because we planned to be there for the long haul, while the SEO who lie are just there to collect their money and move on and change their company name as needed. In many instances it caused the skilled to stand out, but many SEO took a stance that “If you can’t beat ’em, join ’em.”
SEO is Flooded In Recent Years
SEO has taken some obvious directional changes over the past couple years as companies desperately seek cost-effective answers to their marketing needs. The most sensible answers are usually not the easiest or most comfortable for businesses, and this paved the way for an even larger majority of fringe SEO willing to lie to get their business. Many dirty SEO have preyed on notions that if it is cheaper, it must be lower risk, and that search engine optimization is something way over the customer’s head.
The Internet has grown at an astonishing rate, and along with that, there is a huge population of website owners who know so little about the Internet that they are very easy to cheat out of their money by offering them false hopes. Just consider how easy it would be to lie and cheat somebody who knows little to nothing about an industry, and has little patience to learn enough to make good decisions. Then add in the desperation of a recession and you have a formula for disaster.
Many people launching a new website are of the mindset that it will be a quick and easy way to rake in a ton of business and that SEO must be pretty much the same everywhere. This is a huge open door to fraud and misrepresentation of the industry as something confusing and technical. Just imagine how easy it would be to make up a few catchy lines to confuse the public and haul in the money.
What really hurt the industry over time is that as more of the professional SEO who really do know the industry and do a good job for their clients are asked to justify the cost of SEO, more of them lowered their standards to become affordable. It made it likely for honest SEO to take on projects without the resources they needed and only deliver a fraction of what they otherwise could. It started going downhill from there, and it began to blur the lines between the skilled and the unskilled. It caused many of the good SEO to tell seemingly innocent lies of the hard work and long hours it really takes to do the job well. It lowered the good just a little closer to the level of the liars. This also drove many of the good search engine optimizers out of the SEO-for-hire market to focus on their own SEO projects.
Why Would a Good SEO Need You?
It is important to consider that good search engine optimizers who know the job can choose their products and choose their clients. Any time you hire a good SEO, you are buying their time away from other projects, and that creates a cost to them in the way of lost opportunities elsewhere. The best results often come from the SEO who chooses to work for hire because they love it. All the same, they will expect to be compensated well to achieve your success, and often in the form of “pay for performance“.
On that note, I will say that the continued decline of the SEO-for-hire industry is the reason I have recently been blogging less frequently than usual. I am working on my own projects and taking less time to share my talent with others. After all, for the good SEO with integrity and knowledge, we will always earn more by doing the job for ourselves than to do it for our clients. I hope that you will consider this fact when you seek a search engine optimization provider.
I know, my picture says “For Hire”, but the truth is that it is only for those rare few who are not fooled by the lies. It would take a couple sticks of dynamite and a bulldozer to fully drag me away from some of the projects I am working on. Either that or a client with a real understanding of the job at hand and willing to realize that much of what they hear about SEO is a lie. Especially the notion that it is cheap, easy, or the same everywhere.
Search engine optimization done well is worth the effort and the challenges. It is what makes companies more successful than their competition, and it has an important place in nearly any business. I have no reason to lie to you about that.
Good search engine optimizers will agree with the decline of integrity in the industry, while others will prefer to sweep this bit of ugliness under the rug and keep on lying. There will always be those with integrity to defend. In my case, I feel like I can defend SEO for hire more effectively from the outside looking in, and separating myself from what I see as a good market gone in a bad direction.
People search for the craziest things online. Looking at your website statistics to see the searches people use to find your website can be an eye-opener. I discover thousands of bizarre and unexpected searches which lead people to my websites, and some of them quite useful. This can be quite entertaining, and also very beneficial for understanding people and the ways they search.
I constantly hear from people begging to be at the top of search engine results for specific terms. I often find that the things they want to rank for are about as well researched and thought out as balancing a three ton hippopotamus on a popsicle stick above your grandmother’s fine China collection. There are two problems with this: 1.) Somebody is going to get hurt. 2.) It does not work well, mathematically.
Most website owners do not have a clue about how to select the search terms to target, or even what people are already using to find their website. Even fewer know how to target useful search terms, or anything at all about the enormous value of lateral keywords which can often account for far more website traffic than the terms they desire. This is to your advantage, because now you do have a clue. You can thank me with your comments.
Reviewing the actual terms people type into a search engine to find things is truly astonishing. It is also an important way to better understand people and what they want. If you do not use tools like Google Analytics or Clicky statistics, you should.
The topic of how people search the Internet came up in conversation with a client yesterday. He pointed out a competing website which was ranking higher in search engines than his website. Of course, it was for his “hippopotamus-balancing” keyword selection which he thought must be important, because everybody else was targeting it. He got a quick schooling when I pointed out how few people were actually searching for that keyword phrase, and that according to available measurements (Compete.com, Alexa.com, Quantcast.com, Open Site Explorer and others) his website receives over 1,000 times more visitors and incoming links, and is ranked well for thousands of search terms. He kind of shut up after I showed him that, and I had my mind’s-eye vision of doing a victory dance. Then I pointed out his high conversion rate and had to take a step backward to preserve my personal space before he could slap on a big man-hug or kiss me square on the lips for all the money he is making.
Strange Ways People Search the Internet
It is easy to assume what people are searching for. It is also a huge point of failure for the majority of businesses trying to promote their product or service. I find too many people who make assumptions of the keyword phrases people will use to find them. It is important to be aware that each and every one of us use search engines differently. I find whole industries every day which blow me away with their total failure to understand and reach their market.
In an effort to make this point, I offer you these little bits of reality:
Here is a blog article I wrote a while back about cigars. I do not sell cigars, (although perhaps I should). I wrote one article about a cigar company falling short in their marketing, and then I later followed up with an article which showed the top 200 cigar-related search terms which brought people to my website from that single blog post. See “Cigar Prices Rising With Bad SEO and Social Media Marketing“.
More proof of this matter of an industry which did not grasp search engine optimization was found in the Smart Slate interactive whiteboard slate. See “Smart Slate, Smart Airliner, and Other Interactive Slates“. Because of the absurdity of this industry, I have earnestly looked into the option of entering the market just to mop the floor with the blood of fallen competitors.
Then, there is the automotive industry. I want to scream at this whole industry for the way they suck up billions in government bailouts, yet they keep trying to do business the way their grandfather sold cars. I wrote about their infamous ways of marketing and just how badly they are missing the mark. See “Topeka Kansas Car Dealer Social Media Marketing Case Study”
These examples are just a few of many thousands of markets being terribly overlooked by good marketing efforts including SEO that works. If you do not know what people are looking for, you will have a really hard time delivering what they want. It should seem obvious that when some knucklehead SEO (search engine optimizer) like me can come into an industry and take over thousands of first-page spots for search phrases and pull in the eyes of their potential customers, somebody is really missing the boat.
If you don’t pay attention to what people are searching for, in reality rather than just myth, you may as well just play with a hippopotamus on a stick. Just don’t blame me if you break grandma’s China.