marketing Archives - Page 29 of 41 by Mark Murnahan

Hiring SEO Tip: The Wizard Mutual Fund Management Cannot Bullshit Me!

I just got off the phone with a guy who purportedly spent over a million dollars developing his quasi-e*trade competitor service that will supposedly bring the whole world of finance back into check and fix the struggles of anybody afraid to lose their money in a mutual fund or other stock market failure. Before I get too far, I want to make it very clear that I do not earn my living writing this blog. People find me here, but it is absolutely not how I earn money. I earn money when somebody comes to me to make their business successful and can push their marketing go button. When they come to me to feed me more crap, I feed it right back to them. Sometimes I feel compelled to tell my readers about it. I often do that with a scorching opinion of mediocrity.

The Wizard guy called me a couple days ago after finding me online. Yes, he found me in a search and I was not seeking him. I don’t seek people, and I don’t do fluffy sales pitches and free market research. I am the SEO (search engine optimizer) after all, and my job is for people to find me, but mostly to help people find my clients. I answer questions and I help people to understand what I do, but I would rather choke them than explain the importance of being visible in search engines with a magnificent marketing message … or that I know how to do it. Seriously, if you find me, don’t ask me if I can help people find you. That is clearly grounds for choking. People discover me many times per hour, and some of them think they understand the whole idea of what I provide, but most of them have it all wrong. I mean, sometimes they get it extremely wrong!

I am not here to sell you stuff or to take your money. Do not ask me for a price tag for a subjective interpretation of success, because I will only tell you that if you want “success”, you better bring your lunch money and expect me to hang you up by your ankles to shake the coins from your pockets. You are not going to get success for free. I already have a wife, and she is the only person who can rip my shirt off and get my talent for free. Success does not come with a set price, and it is not defined the same for you as it is for that other person over there. That is why, if you want success, my standard price begins at 438 squillion dollars. Now just how much success do you want to buy?

I am here to improve my clients’ profits by improving their marketing message and its reach. That is what I am paid to do. I do not care who you are or how much you can pay me … or try to impress me with, because you cannot buy my reputation or integrity. Not at all, and I have foregone millions of dollars in the past to prove that money cannot buy my integrity. Don’t even make a bid, because it is not going to happen.

The Wizard Impressed Me … At First

The Wizard guy gave me a great demonstration of his service and I was impressed. In fact, I was impressed enough to ring “The Wizard” on the phone tonight as a follow-up call to our previous conversation. He was beaming with delight at the prospect of my interest in marketing his service, and we shared some great ideas about what his marketing plan should entail.

The Wizard guy has the brilliance to suggest that his service may be best served as a pyramid scheme. Sure, it could go that way (in a bad movie), but I told him that if he made that decision without the foresight of market research that it could kill a lot of other possibilities he had also hoped for, including potential for selling the company. He had mixed ideas on how to market his service, and I told him that what would benefit him the most before his product launch is some solid market research. He liked that, but thought that should be free. He had the impression that properly extensive market research was something we would just provide free of charge and then send him a proposal for the implementation. It is too common for people to think that marketing is just about the implementation and that the research is just pulled out of our undershorts. It is not that way, and good research with solid projections does not come free … for me, you, The Wizard, or anybody else.

In my opinion, this guy expressed no better clue about marketing the product than an arrogant idea of who should buy “The Wizard” and why the whole stock market and mutual fund industry should believe in him and his flashy but convincing Wizard service. He only explained who he was and who he thought he should sell it to. He seemed to know or care little about who it would actually benefit the most, how to reach them, or the proper message they would respond to. Market research to him seemed to mean I would go and gather all of the magic bullets and put them into a canned proposal, and that to pay me meant I would send him a loaded gun to shoot at his target.

There is a whole lot more potential for The Wizard than he seemed to grasp, but it was only after I gave him a big enough dose of my marketing experience in a “reality pill” that he finally said “this is sounding kind of expensive.” What completely failed to sink in was that in order to bring a product to a position of massive market success in an industry already clouded with distrust and crooks is that you cannot do it with a tin cup full of pencils and a pair of dark glasses begging for nickels on a street corner. When you create a self-proclaimed brilliant product and have the audacity to call it “The Wizard” and brand it as some sort of financial savior, you better be ready to market it and prove that you have more than a mythical profit-solving stock market idea. Marketing takes research, and that means more than a kid next door saying “we can put it on Craig’s List.”

The Wizard Mutual Fund Management Tool Wants Contingency SEO

If you ever happen to Google the term “contingency SEO” I am what you get. Yes, numero uno … I am the guy. I love working for pay based on my performance. That is where I make money, and that is all great. I just hate it when people think that it means they have no cost involved and that I trust them just because … well, just because they called me on the telephone to pitch me their line like a squillion other cheapskates. For my candid take on this, take some time and see the video of Wimpy from Popeye here (if you are reading by RSS, see video on the original blog post).

If you want to know how contingency SEO works, read about it. It does not mean free marketing. It means partnering up with your marketing people and working together for more profit. I know that may get confusing for some people, but the reality is that you cannot shit on your best asset and expect the best results. No … that is not how this works. That kind of illusion only happens in fairy tales and movies … like The Wizard of OZ.

Peeking Inside The Wizard’s Mind (My Speculation)

OK, I get it … if I create a market for this unknown service called “The Wizard” and give my gracious SEO talent and market research on contingency, the wizard will gladly pay me on Tuesday, like that jackass Wimpy from the Popeye cartoons who always owed people for last Tuesday’s burger. Sorry, but no dice. When I market something, I bring more than my good looks and a pocket of arcade tokens. I use my industry reputation, and I use a long list of marketing resources and talents which are not free. I put a lot of money and work into the launch of a product which can cost dearly if I start launching marketing plans like “The Wizard” only to piss off all of my business relations when some Wizard guy does not pay the bill and I am on the hook to pay the people I brought in to help market it with me.

The Wizard Stock Market Service Has No Stock

Before I jump into bed with a client for a contingency SEO contract, they had better be ready to put some skin in the game. I mean, if this guy has a million dollars wrapped up in development of a service, how can he seemingly care so little to recoup the cost and bring it to market the right way. How much can you trust the wizard who did not seem to understand that creating a solution is only a tiny part of a business? What kind of financial wizard is that?

Do you want to do business, or do you want to feed bullshit to somebody choking on a mouth full of bullshit?

Success and earning trust from consumers should require that you can do what you say you can do. You have to be a business person and that means more than having a great idea. You must have money … yes … m-o-n-e-y, because although it may look easy, what I do requires people … full-time people with kids to feed and bills to pay. Without money, it is hard to promote some scheme that deals with people’s finances and retirement futures. I am not about to become another Bernie Madoff jerk by promoting some plan to solve the world’s mutual fund and stock market troubles. No … not for free, and not if I view you as a bad businessman or somebody summing me up as a sucker.

I may be an asshole, but I am not an asshole that you can scam, or pay enough to scam others.

Do Not Act Like The Wizard

If you have a product to bring to market, do not act like The Wizard. Are you seriously so delusional that you think product development is where an idea will make money? No … the money comes after you bring it to market, and sometimes not even then.

If you come to find a need for serious marketing and you reach out to a serious marketing person … I mean one with some marketing talent, don’t come to us with an attitude that we are here to sell you something. If the marketer is good, and if it is any search engine optimizer with a little experience, he or she hears from people like you all day, every day. We get sick of it, and it forces our gag reflex into overdrive. Then we end up waving a bullshit flag all over you and may turn you into the next Suture Express. Go Google to see what happens with companies like Suture Express when they irritate the SEO by not paying. Don’t take my word for it … go and ask Google!

If you want the best marketing, it is better to treat it as if you are going to the bank seeking a loan. You want what we have to offer (money), that means you need to give us a reason to approve you. This is especially true if you are seeking contingency / performance-based SEO. I am not your momma, and I have no obligation to feed you. Let’s get that straight right now. I have three words for cheapskates wanting a free lunch and those are “rub a lamp”.

If you think I make my money here … writing this blog, you really got it all wrong. I make money when non-bullshitters reach up under their sack and bring something to the table that I can market for them. Hitting me up for a bunch of free ideas and then insulting me is a good way to get said sack on an Internet chopping block.

So there is my rant. Do you want to do business, or do you want to feed bullshit to somebody choking on a mouth full of bullshit?

That is my opinion. Take it or leave it, but don’t act like you didn’t see it.

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Blogging Tip: Use Your Experience and Blog What You Know

Blogging from experience may not seem all that revolutionary. After all, I suspect that if you write a blog, you probably already understand this. It is best to blog things you know, and know well. I want to drive the point a bit further and inspire you to use your experience, and to pull from the experience of others around you.

I will tell you where I find much of my inspiration, in hopes that it may help your creative process. When I reflect on my work, it is pretty easy to find blogging material directly from my daily life. I blog about things I know, but not just something I pulled out of the back reaches of my mind. I blog about things I have actually encountered … usually recently. Some of the best stuff comes from questions people ask me. When I hear something a few times, I start to think to myself “I’ll bet there are a lot of other people who would like to know more about this, too.” A great benefit of blogging this way is that it becomes “evergreen” blogging material which is useful for more than just the moment. It often becomes something people can look back into my archives and find useful months, or even years later.

Blog What People Ask You … They Are Not Alone!

If your work inspires questions from people, blog about it. It is usually true that others have the same questions, too. Listen to things people ask you over the phone, in email, or even in the grocery store line. If you are paid for answering the questions, don’t worry about giving something up for free. If you are not answering the question, you can bet that somebody on the Internet is willing to, and they will be a lot closer to getting the new customer if they are the one being helpful.

Blog from Others’ Experience, Too!

Do not limit it to just your own experience. Ask your receptionist, customer service representatives, sales staff, service technicians, customers, and others in your line of work what people are asking them or what challenges they face in their jobs. Keep in touch with your front line so that you will know what people want to know. These are the things people also ask when they sit down at their computer … with their favorite search engine.

Make it Easy and Make it Useful!

Don’t mess this all up by trying to sound too impressive or trying to use the most amazing industry buzzwords. In some instances it is best to keep it really simple and write it as if search engines don’t exist. Word it similar to the way it is posed to you. If you are an attorney and somebody asks you a legal question, blog about it in a useful, human, and conversational way. Don’t make it a lecture filled with a bunch of legal industry terms that we don’t understand, and don’t keyword it up just hoping to land people from every possible search engine query.

If you make it useful, easy to read, and it is something people want to know about, they will find it. Once they find it, the real search engine optimization comes into play, because it is relevant to people’s questions. Relevant enough that people will share it with others and all of the sudden you have yourself a blog that becomes popular. Then the SEO keyword stuff and assumptions about SEO being a bunch of tricky programming code and geeky witchcraft starts to look pretty darn silly. Sure, that stuff matters to a degree, but if it clouds the view of the people, you will be doing them a disservice.

Use your experience, and do not assume that just because it seems obvious to you that it is not useful to somebody else with a different background.

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SEO Blogging Tip: Blog Like Search Engines Don’t Exist

I am not going to tell you to ignore search engines totally, but it is important that you strike a balance in favor of people over search engines. It is really easy to get caught in a trap of writing and optimizing everything just to be listed the most prominently in search engines.

I have written about a lot of SEO topics, provided a lot of useful blogging tools, and shared some really good reasons to blog. One thing that I am not so sure I have really said enough about is the notion of writing as if the search engines never existed.

I try to have this thought in my mind with every article I write, but even I am often caught in a trap. It is really easy to get a little too keyword choosy and worry yourself with keyword density and all the other SEO magic, to the point where it is no longer useful or interesting to the people who are ultimately your audience. Without them, you are kind of like a dog chasing a railroad train. What would you do with those search engine results without the people? I mean interested people who receive benefit from what you have to share with them.

Ask yourself this question: “How much differently would I do this if search engines did not exist.”

SEO Blogging Tip Summary

In summary, my SEO Blogging Tip today is this: Don’t get caught in a trap of doing things just for search engines. Remember your audience, and that they are people … not machines. You can still sneak in some awesome SEO keyword value, but the people are what matter the most. Since you are one of those people, and I care about you, I offer you a video to help you remember what I have shared with you on this topic.

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Cheap Textbooks? Who Needs Cheap Textbooks?

You would probably never picture me as a smartass with a clever spin. In fact, I have worked for decades in the field of marketing just to be sure people take me seriously. Seriously!

So, I have this question for you that blows my mind. Who really needs cheap textbooks? Well, apparently a whole bunch of students think they do. Maybe once they get through their fancy-schmancy college days of partying down with a bunch of coeds and waking up with puke-breath, they will begin to see some value in things, instead of just cost. For now, they just want cheap. They want cheap pizzas, cheap beer, and cheap textbooks.

From my standpoint, these kids surely just want cheap and easy ways to learn all the stuff it will take to run our world while the rest of us just keep getting older. They surely just want some way to cheat the system and do things easier than grumpy old geezers like me who couldn’t pass a college course unless I bribed the professor or threatened to optimize the college dean’s name on Google for terms like “grades for sex”. I could probably pass the hardest of courses then.

Then again, maybe they just want the same things the rest of us old geezers wanted when we were their age. Maybe they really do have those same challenges, and there is the outside chance they even have a few more battles than we did. Probably not, but just in case, I still get a bit emotional when I picture a fraternity party running out of beer.

Cheap Textbooks Mean Cheap Thrills

If I was a college guy, I would be looking for the best course to be sure I was getting the girls. Hey, you like honesty, right? I would be picking something sexy like physics. OK, maybe I am not so sexy with my Michio Kaku and Albert Einstein dreams, but can you imagine being that dude who just wants with all his heart and testosterone to be the next veterinarian? He just wants to be able to walk a half dozen puppies around the park and earn more than the kid babysitting for him. That dude … he is my hero if he can do it! In order to succeed, he is going to need a pass. Not just a passing grade, but a break that helps to make it through college. It will probably take a lot of breaks, because this student of 2010 that I picture in my head is better at doing a keg-stand than performing surgery.

Starving Students Mean Dying Puppies … and Industries

I am not normally the best spokesperson for education. It took me almost 30 years just to spell college, and that was only because I kept waking up in coed dorm rooms through most of my twenties. What I have come to realize, now that I am almost up to the big four-zero doomsday and have some babies of my own is that if we don’t start giving these kids a break and offering them huge discounts on beer … oh wait … I meant textbooks, we are all going to end up with doctors who amputate the wrong limb and sue us for the emotional trauma it caused them.

Do we really want to go in this direction? Wouldn’t it be better if we could help to give them a break? Yeah, I thought so, too. That is why I have taken pride in representing a friend who became a client to promote his textbook price-comparison website at WeCompareBooks.com.

If you have read my blog for any time at all, you know darn well I don’t pick up the keyboard and say something nice about a company unless they have something more than money to show me. In this case, I feel good to work with these people, and I hope you will help me pass their name around.

If you know a college student needing textbooks, or just somebody who wants to find the best price on their book of interest, I will be pleased to introduce you to this resource. Check out We Compare Books for cheap textbooks and books of all types.

By the way … you will not be paying me any commission for going to seek and buy cheap textbooks at WeCompareBooks.com. These fellas money is already in my pocket, so I am just saying this because I like you … and I like them.

I suppose that until the gearheads in Chicago that I wrote about start feeding the gorilla and break me free to earn my Eleanor+++ salary with 99% marketing failure, I am stuck right here trying to make people smarter. So go buy a book!

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How Good SEO Becomes Great SEO: Feed the Gorillas!

I recently returned home after an all-day meeting with a company in need of my SEO and social media marketing services. I wrote about them in my recent article titled “99 Percent of Marketing Fails, But Eleanor Can Fly!“. The company asked me to come to Chicago and meet with them at length about their needs, and get to know them. They don’t just want a consultant, they want me to share in their vision and help them to achieve some really big goals. They want my commitment to their long-term success.

We had a great time, and I learned a lot about things which make the company really great. The culture of the company is to do things with purpose. They do meaningful things and they do them for the right reasons. Their purpose is not all about the money, but the money is all because of the purpose. I suppose it is easier for them to come by their purpose, because they are a family-owned company in their fourth generation. The culture was passed down, and there is a strong sense of responsibility that comes along with that. I am still optimistic that a greater purpose can be developed in newer companies, too. They must first understand that greater rewards come from a bigger vision than themselves, and not just a clever business plan.

Tangent Thinking Creates Great SEO and Social Media

While I was meeting with these fine folks, we often spoke in tangents. We let our minds wander with our ideas. Thinking and sharing your tangent is often the best way to discover your greatest creativity. I told the guys that if I was there in the office each day, much of my best work would not be sitting at a desk and doing geeky stuff like reprogramming their websites, but rather pacing the sidewalk smoking cigarettes, and chugging coffee. I forgot to add the telephone. I need cigarettes, coffee, and a telephone so I can call for more inspiration and ideas from that perfect person in my giant network of creative and resourceful friends who can help me think through my latest flash of genius.

I explained that good SEO takes a lot of hard work, data analysis, and understanding of technologies, but that great SEO requires something a whole lot different. It requires creativity, passion, and doing something truly exceptional and showing people what makes your company amazing. Yes, SEO is a whole lot more than just picking some keywords and putting them on a perfectly crafted website. Really great SEO (search engine optimizers) know that asking for a link from other webmasters is a huge waste of time. They know that if you do something really out of the box that people love, more people will link to you because they are compelled to share the value you provided them. Yes, there I said it. I just gave you the single best tip in my SEO bag of goodies.

When the SEO Light Bulb Comes On

While I was on a tour of the company’s facility with the VP of Marketing, his right-hand man, a brilliant note-taking scribe who goes by the title of “Director of Innovation” came to re-join us on the tour. The three of us stood in the “bird cage” high atop a huge facility where employees were working hard to do their jobs. As we talked about them, it really began to feel like they were not just there to get the job done, but that the culture of this company allowed them to all be a part of a bigger picture. They worked side-by-side with family members, and I don’t just mean the strong family which is the company. They worked with people they had known since birth … you know, actual family members. Many of them had been there for a very long time. Sure, jobs are harder to find these days, but I don’t think these people came to work each day just because this was the only job out there for them. They understood the vision, and if any of them question their corporation’s intentions, they shouldn’t. I don’t. Hearing it from a guy with the founder’s same name, I can say that the higher-ups really have a whole lot of heart wrapped up in that staff. They really do care about the employees, and they feel a huge sense of responsibility to the thousands of people it can affect if they make bad decisions. It gave me goosebumps more than once.

While we stood there talking about these hard workers and sharing our visions for the company, the Director of Innovation had a moment which really came to seem like a light bulb turning on. He knew that what I do is more than just things he had read about SEO and Internet marketing, but had not put his finger on it just yet. In this light bulb moment, he really started seeing how the initial perceptions of SEO as a technical trade went a lot deeper. He noticed that it also has a lot greater than expected roots in people, talent, creativity, networking, and so many other branches of a marketing tree. It was in this conversation when he realized that there really is a lot more to the job description of search engine optimizer than he thought. It is not just about getting a bunch of website traffic. It also has a lot to do with being able to express the value of something, and doing it in a way that people can relate to. It has to do with building a brand and sharing that great culture of the company with other people who will appreciate it and benefit from it. It has to do with building consumer confidence, which often takes a lot more than just being the first search result when people search for what you offer.

Social Media Seeds SEO, But Here is How!

In our discussions, I mentioned that social media is like seeds of SEO. Actually, SEO is social media, and I will explain that briefly. If you consider that Google’s most important SEO ranking factor is quality links pointing to your website, you can see that it is all about the people’s opinion. People who have confidence in your brand, and see value in your message, will link to your work. Google is just a bigger tree in the social media forest. It reflects what the people like, and what the people want. It is largely based on the same principle of great things being popular.

Google is just a bigger tree in the social media forest. It reflects what the people like, and what the people want. It is largely based on the same principle of great things being popular.

There is a lot more to it, but it is the whole forest that I want you to see. Sure, you can swap a bunch of links and ask people to link to your website. If you think that works so great, consider how long it would take to get thousands of incoming links to your site by asking for them. Then consider how much more effective it would be for your business to do great things and provide great value, then present it in a way that people will love to share. Getting this wrong is why I say that most SEO fail at link building.

How Does a Good Business Become Great?

A wise man who knew about making a good business great described it as feeding the gorillas. You must give them what they want, and they want bananas. Give them bananas and they will be happy gorillas who will be loyal to you. I think there was a lot more wisdom in this than just the picture you have in your head right now of a silly man throwing bananas to a gorilla (you saw that guy in your mind, too … I know you did). It means giving people what they want in life and realizing that is the most effective path to getting what you want. This holds true, whether it is a link to your website, a purchase from a customer, love of another person, or becoming a massively successful brand. Feeding bananas to gorillas is what made the company I met with yesterday a great one. They have been giving people what they want for a long time, and the success is evident.

I really enjoyed my trip to Chicago and the day I spent getting to know these guys. I hope they see just how much similarity we share in our methods and motivations. I suspect as they read through the copies of my book, “Living in the Storm” that I left with them, they will see that I strongly believe in feeding the gorillas, too.

Mark’s Side-Note
This may seem a bit outside of the topic, but it does relate. I want to add that while I visited with my wife on my way back home, she sensed an emotional attraction that I have to this company. She said that from all I told her, I could not have dreamed up a more suitable and exciting opportunity to do the things I love than what this company has in mind for me. I was not looking for this, and I have been a CEO for two decades. The company found me, and has expressed an interest in making me an employee of their corporation. This is certainly not something I would normally even consider. At the same time, it really proves that if you do great things, with great purpose, and you present it in a way that people love, nearly any goal can become reality.

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