The Murnahans of Day 2912I thought for a moment that this article belongs on another of my blogs, but then I realized how it fits here as well. This is a bit different from my typical marketing article. It is a piece that I posted on Facebook in November of 2008 addressing the power of written words. It is not specifically marketing oriented, but it does involve something that bloggers and marketers deal with, which is that of having the right words, and the importance of written words. In this case, it addresses the power of a love letter, but it has a good message that can be applied to many other relationships in your life.
I will note that today is number 3,479. It is also my eighth wedding anniversary, which gives me even more reason to honor the day with something meaningful. This story is about day 2,912. I hope that you will enjoy this inspiration. Here you go:
How Do You Remember Day Number 2,912?
As I witness friends with troubles in their marriages, I am reminded of many whom have come to me or to my wife for advice and counseling. I got to thinking about why we are so popular in this area, but it should be no surprise. We have a great marriage. We communicate our feelings, and let down our pride when it is necessary. We show our love every day, and we do not take the other for granted.
We always try to help our friends when they come to us with marital struggles, and sometimes we are really helpful, but I thought a proactive approach would be even better.
I guess I am trying to lead by example, in hopes that others may start to think of their relationships, and how they can be even better. I wish to inspire others to share their love with their spouses and loved ones, and never wait for a better time.
Put it in writing. It is far too easy to let another day slip by without putting it in writing. Our days together come and go, and the opportunities to put feelings into words diminish with each moment, and with each heartbeat.
The written word cannot be taken away. When you put it in writing, it is a promise … a contract of how you were feeling at the moment it was written. There is no substitute for the written word. We say “I love you” so much that the meaning is often not taken. A love letter is timeless, and it may be just what you need.
It does not have to be complicated. Hiring a pilot to write it in the sky does not show that you care more, and the big gestures like that are often far less frequent than what he or she deserves. Just a quick compliment or something romantic on a Post-It Note can do the trick, if you do it with feeling. It is even better if you do it often.
Let it get your heart pumping. Let it get your tears flowing. Don’t be ashamed to feel, and never be afraid that it will not be taken right. Just the act of thinking about them and putting it in writing can be great for both of you.
There is not a perfect love letter. If I ever thought there was a perfect love letter, I would just make copies and give it to my wife each day. Keep practicing. You will get better at it, and you will love the way it makes you and the special recipient feel.
Say it with meaning, and be very personal. Don’t re-write it a bunch of times to get it just right. Write it, deliver it, and repeat. Here is a quick and simple example:
Dearest Peggy,
I am writing this to you today as a profession of my love. Today is not an anniversary, or a date that would immediately spark a memory. Today is another date in the calendar of our marriage that may one day be just a blur along with the other 2,912 days we have spent together. Today represents another thread in the tapestry that makes up our lifetime together.
Why should I choose to write this today? It is because I love you. I love you every day. I love you with all my heart. Day number 2,913 may not be our greatest. Our days are numbered, and we may not yet know how truly meaningful day number 2,912 is to us.
On day number 2,912 I am reminded of day 556. Day 556 was the day I promised to love, honor, and keep you for all the days of my life. I am reminded of our great pride 2,210 days ago when our son was born, and two days later when we brought him home and wondered “what do we do with him now?” Then just 223 days later, we were wondering how to postpone his walking just a little longer, because “they just aren’t supposed to do that yet”. I am reminded of day 1580 when we rushed to the delivery of our baby girl, and how you were so strong as you pushed through the labor, and how pleased you looked when I introduced you to her for the first time. It is hard to believe that was 1,332 days ago, or that it was 55 days ago when we heard our new baby’s heartbeat and that we will do it all again in the vicinity of day 3,062.
I am reminded of these days, along with the many days of sadness for the death of loved ones, successes and failures, good times and bad times. Best of all, I remember those little moments in between. I remember days at the park, holding hands, stomping around in puddles, cooking a great meal, cuddling on the couch. I remember knowing that you were there each of these 2,912 days, receiving my love with an open heart.
Today is a great day to love you. I look forward with great joy to spending day number 2,913 with you.
All my love,
Mark Aaron
This was a while back, and now we have another member in the family, Jack Walden Murnahan. Things have changed, but one thing that does not change is the power of written words. Use them, practice them, and never forget their importance!
Who Is On Your Front Line?When the world spoke to you and said “You should have a blog”, you listened. Well, at least hundreds of millions did. Others may take a while to catch on and understand the many good reasons to blog. Overall, blogging has caught on extremely well in the past few years. Companies understand that a good blog with things people want provides a means to reach more potential customers than any other method. It can create a lot of additional sales. In fact, it can create a lot more sales than any sales representative you’ve got … even the very best of them. It can also make closing the sale a lot easier for the whole company, and greatly reduce marketing overhead. The potential customer has already done the research about what you offer, and if they contact you, they are already mostly sold.
This all begs the question of how your blog will come across to those potential customers. If you look at your blog like it is a sales representative, would it be the sleazy representative you hired and later regret the decision; the representative who makes people’s eyelids heavy and need a nap; or the sharp and clever representative who makes up your top percentile of volume producers? This really all depends on the person or people behind the blog. If you stop looking at it like a “thing” and start looking at it like your top sales representative, it can make a big difference.
Make no mistake! Blogging can create massive exposure to a company, and drive huge success, but it can also fail miserably without a great plan, clever branding, and fantastic content. If you look at it with the potential of becoming your top sales representative, it takes on a whole new feel, doesn’t it? Shouldn’t the people behind the blog have the skills of a master, and not just anybody you can find to produce it for the lowest cost? Really, this is your business front … shouldn’t you take that pretty seriously?
You should have a plan, and I mean a serious strategy to get what you want. What does this mean for you? For me, it means constantly trying to help people with great ideas, branding myself with a touch of snarky humor, and producing enough fantastic content that some of you will say “this guy really knows his stuff and I’ll bet he could help me sell a lot more if I pay him.”
That is my example … but what about you? Here are some questions to ask about whomever you will trust with your online business front. If it is you, these questions become even more challenging, and you should try to be very honest with yourself.
Do you know what readers want?
Do you understand the technology, psychology, mathematics, and creativity necessary to get what you want?
Can you produce the brilliant content it takes to stand out among thousands of worldwide competitors?
Are you able to amass enough readers that you can mathematically predict how many will become customers?
Do you understand the numbers and use them to optimally further your growth?
Can you defend your company’s position against naysayers?
Is online marketing your real job, or it is just another thing you feel you have to do?
Could somebody else do it better, and if so, will they work for you or for your competition?
The list can go on, but this should be enough to think about for now. Take inventory of these things and consider how you stack up. Is the best sales representative on the job?
Will You Get All the Pieces Right?
Do you know how to harness the value of what people want, and how to spread it to the masses? If not, I know a web guy who is for hire, and that can help you with a better call to action.
Blogs Are Not Created Equal
All blogs are not created equal, and they are as different as the people behind them. Some will create amazing success, and some will be miserable failures. Remembering this and recognizing the marketing talent and creativity of the people behind the blog as the reason for success is important. It can save you a whole lot of time and money to do it right, and not just do it like everybody else.
Tagged on Facebook!I know, I just slapped a lot of Facebook’s 400,000,000+ users with an insult. The real insult is how many “Chicken Little” minds there are out there crying “The sky is falling!” You are a “grown up” right? You can take responsibility for things you say and do, right?
I have read about the biggest fear-mongering pitches ever surrounding Facebook’s privacy settings. I see people moaning about how all their privacy has been taken away and they feel all exposed. They whine about the fact that they actually have to take responsibility for the stupid things they don’t want the rest of the world to see. For me, that has simply been obvious. I mean, I keep my wallet in my pocket instead of leaving it on a counter at the airport. I have routers and virus protection to keep my data safe from prying eyes. If I don’t want somebody to have something, I just don’t give it to them.
If you are afraid of things like somebody tagging you in a photo on Facebook, how do you feel about blogs, email, or even fax for that matter? Is it the service’s fault for transferring the information? That seems kind of absurd to me, considering that transferring that information is exactly why people use Facebook. If people will just take a little time from their selfish Facebooking life to set how they want their information to be handled, maybe they can move on and complain about something else.
Facebook Privacy Beyond Facebook
If you are concerned about what somebody will see, keep it off the Internet. Did you forget that anything on Facebook or any other website can be copied and pasted, printed, or otherwise reproduced without your authority? Who are you going to blame for that? Will you blame the copier company?
“Facebook is not the whole Internet. What if they take the photo and email it and post it on their blog? Would you like Facebook to control that, too? What if the Internet didn’t exist at all? Couldn’t people still be embarrassed by a bad photo? Marilyn Monroe was, and she didn’t use Facebook.”
“That is the business they are in, but that does not make Facebook, Google, Twitter, or any other site responsible for our indiscretions, or for our privacy. I do not want my documents read when I take out the trash, so I shred them. I do my part to protect my privacy. My privacy is my responsibility. What others do to reduce my privacy by posting a photo or writing something about me is often beyond my control. That does not make me stay indoors. I just know that if I pick my nose while I am in public, those in my direct contact may not be the only public who see it. The fact that there is a venue to share it does not mean the venue should be blamed. It is like blaming the phone company for somebody sending a fax about you. The person doing the faxing is at fault, and not the phone company or the fax manufacturer.”
My point here is this: If you want to blame Facebook instead of yourself, it is like blaming your Internet service provider because you got a virus but did not protect yourself with up-to-date antivirus software. Take responsibility to know the services you use online. If you are not willing to take the time to know the rules of a service, and to keep up to date with those rules, don’t use the service. Nobody is breaking your arm to use Facebook.
Let’s be grown-ups and stop blaming everybody but ourselves for our personal responsibilities. Go set your Facebook privacy however it makes you feel comfortable, or delete your Facebook account like many fear-mongering technophobic users are suggesting.
Defending Facebook
Facebook is a corporation that makes decisions based on their interests. That is the way a corporation is supposed to work. Sure, you can whine that they should ask your opinion, but it seems apparent that they have a pretty good feel for what people want. Maybe you think a company with such a big omelet can do it without breaking a few eggs, but I don’t see anybody else attracting 400,000,000 people across the world for their great plan.
It seems to me that with a user-base larger than all but three countries in the world, they are doing just fine without you in their boardroom.
SEO Guarantees You Can MeasureThe search engine optimization (SEO) industry has attracted a lot of bad search engine optimizers. For a good SEO, there is a lot of money involved. Wherever there is a lot of money, there is usually a lot of fraud, too. It can be really hard for the average person to know the difference between good seo and bad seo.
I know it is not only me who gets the offers in my email each day offering guaranteed top ten results at Google. I manage a lot of websites, and nearly each of them will receive offers for guaranteed SEO results. I even get these offers for sites that I intentionally exclude from search engine indexing, which makes it pretty clear these guys don’t know much about targeting their market … they just have an email address. They claim to guarantee top ten results, but top ten for what search? I guess that would be pretty easy for keyword phrases like “unicorn hunting expedition”, but what about the stuff that really pays off? What about the things that create more business for the client, and not just a buck for the SEO?
SEO Guarantees Should Be Objective
A guarantee without an objective measurement, that is reasonably guaranteed to be achievable, and is guaranteed to be of value, is no guarantee at all. However, that is the type of guarantee people get suckered into all the time with SEO. It is a good reminder that it is really easy for people without integrity to make false claims. It is a constant challenge for me to try and understand why people so often believe lies more than they believe the truth about Internet marketing. They only see the bold print with great claims, but their eyes glaze over when it comes to the fine print or when common sense is necessary. You know, like the common sense that kicks in and tells you “it sounds too good to be true.”
I want to share seven legitimate SEO guarantees that are based on objective third party measurements that are very achievable by any SEO worth the water their body is made of. These are guarantees that actually have meaning, because they are measurable and not subject to individual interpretation, and they place specific responsibility on the SEO.
SEO Guarantee Number One: Website SEO Readiness
Measuring website readiness for SEO can be performed in many ways. It seems that a lot of non-SEO people do not realize how objective this can be. There are a lot of very specific deal-breakers that can preclude a website from high search ranking, and they can be measured very objectively. I will give you just a couple of examples.
Website Grader by HubSpot: HubSpot is a company that provides tools to help companies measure and improve their website and social media reach. As a side note, it is actually kind of funny that if you search Google for HubSpot SEO or HubSpot social media, or a bunch of other terms related to their services, you can find my thorn in their side. I have given HubSpot a hard time in the past, but they really do have some good products to measure a website’s preparedness for SEO.
Website Grader analyzes a website based on preparedness for SEO mixed with its traffic level. A legitimate SEO guarantee based on a set ranking on Website Grader is something achievable to the SEO, because it will provide details of what to improve, and it is objective data from a third party. If the SEO guarantees a HubSpot Website Grader score of 98 within 60 days, it is something that is both measurable and readily achievable to even an average SEO. Try it for yourself and see where your site ranks. If you want to improve it to 98+ within 60 days, your SEO should be able to make a legitimate guarantee. This particular site is presently ranked at 99.7, and it did not require any rocket surgery. Click the badge to see a sample report for my blog.
Google Webmaster Tools: I have previously pointed out that Google wants to index your website. Providing relevant listings for searches has everything to do with how Google makes money. They provide a lot of help for making websites more search engine ready, because it helps them meet their business objectives.
Google Webmaster Tools provides objective information to help website owners measure and maintain the SEO preparedness of their website. This provides a measurement that any SEO should be able to guarantee, legitimately. I will include a couple screenshots to show SEO standards that any SEO should be able to achieve, maintain, and guarantee.
The appropriate SEO guarantee in the instance of Google Webmaster Tools is clear and very simple to track. It is also very achievable to any SEO that has been in the business more than three weeks.
SEO Guarantee Number Two: Traffic Measurement
There are a lot of ways to measure website traffic. There are many different value metrics such as number of unique visitors, time on page, bounce rate, traffic sources (keywords, referring websites, etcetera), new vs. returning website visitors, and more. If a guarantee is to count, it must be well defined and based on historical data compared to new data.
A legitimate guarantee that the SEO can make in traffic measurement could include ongoing work in specific increments until certain goals have been met. For example, if the goal was to increase search traffic by 300 percent and keep the time on page above four minutes, the SEO will provide (and log) no less than ten hours per week in services until that goal is reached. That would be a reasonable guarantee. If the SEO wants to get to work on other projects, he or she will probably work pretty hard to be sure the goal is met without delay.
SEO Guarantee Number Three: Alexa, Quantcast, Etc.
Ranking at Alexa, Quantcast, Nielsen, and etcetera is another form of traffic measurement that is more important to websites focused on selling advertising than their own products or services. These rankings have often been contentious, and many people will argue their validity due to possibilities for falsified or fraudulent results. However, it is hard to argue that the SEO has not done a good job if a website’s ranking in two or more of these services has made significant improvements, especially if they each produce results that are in agreement.
If the SEO chooses to guarantee increases in these rankings, it can be beneficial to measure more than one of them simultaneously. A guarantee of ranking in the top “X” sites on each of these services could mean the SEO will provide the amount of increase at a specific cost and continually log efforts until the goals are reached. If the SEO priced it too low, their guarantee is to keep providing work, and proof of that work, until your objective is reached. An incentive to the SEO for higher than promised results is often an additional guarantee of another sort. It guarantees the SEO will be excited to work on your project.
SEO Guarantee Number Four: Increased Incoming Links
Incoming links pointing to your website is the most desirable and effective way to achieve higher search engine rankings. Because of its importance, it is also one of the most abused areas of SEO. The most common scams I see are from crooked SEO selling useless links. Many SEO will promise you a squillion new incoming links to your website, but what they do not tell you is they are largely links from domains that are penalized by all major search engines for being “link farms” and can actually do more harm than good. It is why this kind of search engine optimizer will generally have their own website penalized and cannot produce a single example of a website where they have created a large number of useful incoming links.
If any SEO guarantees to produce “X” number of incoming links, you should see it as a big red flag. On the other hand, if they guarantee a given MozRank increase based on high quality links, it had better come with some pretty serious content production. That means producing the kind of website content that will attract people to share your article in social media, reference it in their blog, or submit it to Digg, Delicious, StumbleUpon, and others. Any SEO promising links simply by adding your web address to blog comments, forum posts, and link farms is likely to hurt your business in other ways, too. If you want to know how to create incoming links, read this article titled “SEO Backlinks: Why Most SEO Fail at Link Building“.
Links are not created equally, and some are not only worthless but even harmful. Any SEO guarantee including link building should be based on measurements of link value and not just link volume. A reputable measure of link value may be found using SEOmoz Linkscape or Open Site Explorer (example report). Of course, there is also Google PageRank, but a good SEO knows that PageRank is not a good measurement tool, and it is old and unreliable data.
A reasonable guarantee for the SEO to offer is to produce and promote useful content on your website and continue until it reaches your set goal. This is another example of an SEO guarantee that places responsibility on the SEO to work for their money.
SEO Guarantee Number Five: Increased Search Phrases
The number of unique search phrases that bring you traffic can be a useful measure of overall performance. I do not mean measuring the number of search phrases where you appear in results, but rather the number of search phrases that actually brought visitors to your website. It can indicate that your site is being more thoroughly indexed, and that its overall search engine health is improving. If your site was visited as a result of only 500 unique search terms in one month but then visited as a result of 5,000 search terms the next month and 10,000 the following month, it is a pretty good indicator that things are going well.
This is a very measurable metric that has meaning, but for the purpose of a solid guarantee, it should be measured alongside the number of unique visitors to your website. You know, for the skeptic to be sure the SEO is not running a script to falsify the results.
A good SEO guarantee based on the increase in search phrases could be something such as additional increments of services being logged by the SEO until “X” percent increase in unique search phrases and “Y” percent associated increase in unique visitors.
SEO Guarantee Number Six: Solid Marketing Plan
This is a preemptive guarantee that is a hard one for a lot of people to really grasp as a truly measurable guarantee … but it is! Many people will look at SEO as a commodity that is produced the same by every search engine optimizer, and is just a set of basic tasks we perform the same for each client. This is not how it actually works, but it is why I receive many visitors searching for SEO hourly rates (google it for yourself).
I recently wrote about the relationship of marketing cost vs. marketing value, and the truth is that if you want all the pieces to fit just right, you should plan to make a sizable investment. This is because a good SEO will be making a sizable investment of time and knowledge to help you achieve your business objectives. As you can perhaps see here and throughout my blog, there are a lot of tasks to perform in reaching good search engine results. The specific work of my industry is not the same for any two companies, which is why a properly outlined plan can be the greatest SEO guarantee of all.
The lack of a solid marketing plan is a guarantee to fail. If the SEO provides a well-formed contract outlining the discovery process, proposed execution of tasks, and reporting of outcomes, it is likely the best guarantee that you will get what you pay for. When it is carefully planned out, high quality SEO can become the greatest asset to a company, topping the chart for online success tools. It can take a company to a whole new level and send their profitability and market share through the roof.
SEO Guarantee Number Seven: Inaction Guarantee
Number seven is the SEO guarantee grandfather of them all. I guarantee that there are a lot of websites returned in a search for what you offer. If you do not take action to optimize your position, or you lack the proper actions, you will miss a lot of potential business. That is a guarantee worth betting on. If the SEO has a strong track record and will make specific guarantees like the ones suggested here, you will risk a lot more lost money by inaction than if the SEO took your money and split for a country without extradition.
Suckers Are Easy to Find OnlineI was on the phone with a new prospective client just yesterday and he brought up the use of meta tags. I immediately felt like a time machine had just sucked me back to the 1990s when search engines gave attention to the meta keywords tag. The topic of the meta keywords tag comes up once in a while, and each time I think to myself “somebody really suckered you bigtime, buddy.”
I find it really hard to comprehend how some people imagine that something simple like meta tags will make a real difference in their website ranking in search engines. It is as if they think they have really out-smarted all the technicians over at Google, Yahoo, Bing, and etcetera, with this cool trick called a meta keyword tag.
As long as there are people who ask “do meta tags help with SEO” there will be plenty of people to con them out of their money.
Why can’t the meta keywords myth just die? There was a day when a good SEO could outsmart a search engine with tricky little tactics like this, but how can somebody in 2010 really think that there is such a simple way to outrank billions of other pages vying for search engine rankings? Do these people really think they were the first on the scene and they have uncovered the golden key to the Internet? Come on … anybody smart enough to tie their shoe should be able to reason this out with just one little “duh, I guess this kind of makes sense” moment of reality-checking.
I still hear people talk about meta keywords from time to time, and more often than I like. I guess maybe it is just some people’s way of trying to sound like an expert. Maybe they will sound like they did their homework if they can start a discussion of meta tags when they call the SEO. Seriously, is that what people think my job is as a search engine optimizer … to strike up some good keywords and feed them into the back door of Google? That is either totally absurd, or so brilliant that I want to choke myself for being so dumb I didn’t think of this sooner. Perhaps all I really needed to do all this time was add some meta tags to my websites. Gosh, I have wasted so many years of my life creating useful and amazing website content that people link to and share with others. I should be punished for being so slow to catch on to this one simple fix that could have made me the king of Internet search. I guess maybe all of the SEO lessons that I have authored over the past decade and a half are useless.
OK, enough of the sarcasm … I had my fun. The fact is that although you will still see sites using the meta keywords tag, it is as my grandpappy would say: “about as useful as teets on a boar hog.” For those of you big city folks, that means boobs on a boy pig. They don’t feed the piglets, and meta keywords will not feed you, either.
Google’s Matt Cutts on Meta Keywords
There has been so much speculation of the usefulness of meta keywords that if we were sitting in a bar, I would curse like an angry sailor to make my point. My wife says that makes me sound less intelligent, and since we are not having beers together, I will just give you good solid references. Here is what Matt Cutts from Google has to say on the topic of meta keywords. In his words, “we don’t use that information in our ranking, even the least little bit.”
There was a time when the keywords meta tag mattered to search engines. It was designed to help search engines understand the overall emphasis of the page. That was a great idea to make the Internet easier for search engines to index all of the Web’s content. A few search engines even chose to use the information, but that only lasted just a short time before people started trying to attract searches for Brittany Spears and Madonna to their completely unrelated website about treating bedsores. It never really worked all that great, because above all, search engines have always read the visible text of websites, and the links pointing to the website. By the way, invisible text (text that is the same color as the page background) is also a huge mistake that a few idiots still think is a good idea, but that is another blog post.
If you really think that something so easy as a meta keywords tag is going to drive traffic to your website, ask yourself how logical that really sounds. If some slick talking SEO somewhere convinced you that meta keywords will help, take your money to the grocery store now, before that slick talker takes all your money and leaves you hungry.
Which Meta Tags Matter?
There are a couple meta tags that actually matter, so don’t just assume that all meta tags are totally useless. The meta description tag is quite important, and is often used to display a description of the page in search engines (unless there is more relevant on-page content to display). The “robots meta tag” will direct search engines to follow links on the page or not, and whether to index the page or not. This is also why we have a “robots.txt” file. The “Content-Type” meta tag tells computers the character encoding of the page. Yes, there is useful meta data in a web page, just as with any other computer file.
While I wonder why the keywords meta tag myths still circulate, I think it must just be because people want to sound smarter than they really are about the SEO industry. If you can make it sound like some really advanced programming skill is involved, it must be more important. I mean (in a booming voice) “meta keywords tag” sure does sound “techie” and important, right? So why do they even exist if they are not used by search engines? I think it is simply because of habits and lingering myths that most of the meta keywords tags on the Internet still exist. After all, there are still some meta keywords right here on my blog. I guess mostly because I have been too lazy to remove them and they don’t actually hurt anything. However, if you look at the source code on this page, you will not see a keywords meta tag, but I assure you it will still rank really nicely in search engine results.
If you still just must decorate the behind-the-scenes head section of your website, here is a meta tag generator that I wrote sometime back in 2001 or earlier. I do not know an exact date off hand, but I was able to find it in the Internet archive at archive.org from Jan 2002 (hilarious archived version). Maybe you will find it to be a cool tool, but just don’t count on those meta keywords to feed your family.
Ranking at Alexa, Quantcast, Nielsen, and etcetera is another form of traffic measurement that is more important to websites focused on selling advertising than their own products or services. These rankings have often been contentious, and many people will argue their validity due to possibilities for falsified or fraudulent results. However, it is hard to argue that the SEO has not done a good job if a website’s ranking in two or more of these services has made significant improvements, especially if they each produce results that are in agreement.